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Beoordelingen van Mesari Hotel Ubud

4 out of 5
Mesari Hotel Ubud
Jalan Suweta, Br. Bentuyung, Ubud, Bali

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 10 van 19 beoordelingen" "
Gastenscore: 8 - Goed. 5 van 19 beoordelingen" "
Gastenscore: 6 - Redelijk. 2 van 19 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 19 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 19 beoordelingen" "

8,4/10

Netheid

9,0/10

Personeel en service

8,6/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

6,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Jeroen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in augustus 2023
Reactie van Management - Puri Villas Indonesia op 18 aug 2023
Dear Mr/s. Jeroen.Thank you for giving us your valuable time to provide a review score and kind words.It is delighted to know that you had a wonderful experience during your recent stay at Atta Mesari Ubud.We sincerely hope that you can share your recent experience with your family and friends.Please feel free to let us know again should you require any assistance for your future stay so we may provide you with the best care.With regards,Management – Puri Villas Indonesia.

10/10 – Uitstekend

Ami

3 nachten verbleven in april 2023
Reactie van Management – Puri Villas Indonesia. op 5 jul 2023
Dear Mr/s. Ami.Thank you for giving us your valuable time to provide a review score.It is delighted to know that you had a wonderful experience during your recent stay at Atta Mesari Ubud.We sincerely hope that you can share your recent experience with your family and friends.Please feel free to let us know again should you require any assistance for your future stay so we may provide you with the best care.With regards,

8/10 – Goed

Issam

Reactie van Management – Puri Villas Indonesia. op 5 jul 2023
Dear Mr/s. Issam.Warmest greetings from Puri Villas Indonesia.Thank you for giving us your valuable time to provide a review score.It is delighted to know that you had a wonderful experience during your recent stay at Atta Mesari Ubud.We sincerely hope that you can share your recent experience with your family and friends.Please feel free to let us know again should you require any assistance for your future stay so we may provide you with the best care.With regards,

6/10 – Redelijk

Tolga

Positief: Personeel en service
Negatief: Comfort kamer
the pillows are not soft and the towels seem to be old and not white
3 nachten verbleven in september 2022

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
とても落ち着くヴィラです。自然の中だけど蚊に刺されることはありませんでした。ゆったりとした広い部屋。バスタブも大きくてよかったのですが、水圧が弱く溜まるまで時間がかかり、そのうちお湯も冷たくなってきたのが残念です。朝食はオーダーシステムで美味しかったです。
2 nachten verbleven in december 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property, excellent location! The staff were amazing and such great customer service.
3 nachten verbleven in augustus 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in juli 2019

10/10 – Uitstekend

Jess, Ubud Sydney

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We thoroughly enjoyed our stay at Atta Mesari. The staff were very helpful and friendly. The included breakfast is good with a variety of options. The villas have a very peaceful feeling, no noise of traffic which is nice for Ubud. The pool and spa are both lovely. There is a free shuttle into the town centre every two hours, would be good if it was hourly, as a little too far to walk.
4 nachten verbleven in juli 2019
Reactie van Komang Darwin op 15 jul 2019
Dear Giorgio B, Warmest Greetings from Atta Mesari Resort & Villas Ubud – Bali….. A Real Sense of Culture…..!!! We thank you very much for taking your review and are really appreciated for your great feedback. We always ensure to all our valued guests to have a memorable holiday during their stay with us. Should you need an accommodation for the next stay, please do not hesitate to contact us. We look forward to welcoming you again in the near future.... Wish you a great day....

8/10 – Goed

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed our star very much. We arrived late at night and the staff were waiting for us to check in and was no trouble to them. Roma were made up beautifully. Breakfast was always good
4 nachten verbleven in mei 2019

10/10 – Uitstekend

Dean

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
These villas are beautiful! They are a must stay and staff is really friendly. This was my favorite place to stay during my time in Bali
3 nachten verbleven in mei 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The service was great, welcome massage was nice, the staff was friendly and the environment was superb.
2 nachten verbleven in april 2019

2/10 – Ontzettend slecht

Jason

Negatief: Netheid, personeel en service en comfort kamer
Worst villa resort ever!!!!
When arriving at reception we were a little weary of our decision for booking this hotel. A small hut with a dirty table, a telephone and messy office bedside table were to greet us at 3pm in the afternoon. No staff to be seen only heard talking in a back room. After 4-5min we were finally noticed by someone in there way home. We were shortly after taken to our villa, the smell of musty mould and mildew was horrendous. Wanting to use our private pool straight away was not an option as the pool filter system was not working and the top of the water was covered in dead bugs, leaves and flowers from overhanging trees. After 30-40min we decided to go to town, apon getting changed a faint hello was heard and we see three room attendants/maintainence workers enter our villa. Maybe putting a door bell like all other hotels would be an option so we could have privacy until letting in staff would be appropriate. Only after three nights the pool was fixed and that led to being our check out day. Our telephone didn’t work, so we couldn’t order room service, had to go to the restaurant to ask instead. Our 10 month old daughter was extremely sick on our check out and we needed a jump start on our car as we left the lights on overnight. We asked for assistance as we needed to go to the hospital as her condition was very bad, but were just laughed at by two young employees. Not until my my wife cried and older man helped out. Overall the worst hotel/villa stay ever. Will never return here.
3 nachten verbleven in februari 2019
Reactie van Komang Darwin op 2 mrt 2019
Dear Mr/s Jason, Warmest greeting from Atta Mesari Resort & Villa Ubud – Bali….. A Real Sense of Culture…..!!! Thank you for your staying at Atta Mesari Villa Ubud recently. We do apologize if your stay did not match with your expectation. Your points of improvement are noted and will consent for us in future. Please be informed that you should be complaint while you have problem with your phone during your stay with us, we will very pleased to fix your phone problem at the villas soon as possible. We are very sorry regarding the pool filter system at the swimming pool, actually was under maintenance so why it cannot working properly. And the day when you check out, we had assist you to go to the doctor with our staff by car, but you had refuse it. Also one of our staff was helped you also to take care and carrying your 10 month daughter while she’s crying until your car was fix it. Once again, we do apologize if you feel not happy to stay with us and still we hope you will consider us for your future accommodation with all the improvement you pointing. Look forward to welcoming you again at Atta Mesari Villa Ubud. Have a nice day... Best regards, I Komang Darwin (Mr) Operational Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The 2 rooms villa was spacious & clean. The pool was smaller than expected. Standard amenities. Staff was polite & helpful. Location to Ubud central is only accessible by the free shuttle or by taxi. A little disappointed that it was not overlooking any padi field as shown on pictures indicated in hotel.com.
2 nachten verbleven in februari 2019
Reactie van komang darwin op 3 mrt 2019
Dear Sirs, Warmest Greetings from Atta Mesari Resort & Villa Ubud – Bali….. A Real Sense of Culture…..!!! We thank you very much for taking time to write a review. We are very glad also to hearing that you enjoyed your stay with us and your points of improvement are noted and will consent for us in future Regarding our view, there're will be rice field and cayon view. We are very sorry as we cannot allocated your villas into rice field during your stay with us. Looking forward to welcoming you and your friend again in near future... Have a nice day... Best regards, I Komang Darwin (Mr) Operational Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ottimo hotel, personale molto cordiale, a due passi dal centro di ubud (circa 1,5km), presente servizio navetta. Camere con vista stupenda sulle risaie, pulizia buona. Cucina ottima, servizio buono. SPA carina. Piscina bella ma spesso all'ombra siccome circondata da palme. Viaggiato in copia.

8/10 – Goed

KENJI

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
朝食の美味しいビラ
スタッフがとても親切であった。部屋から水田を移動して歩くアヒル群を眺めていると時間が経つのを忘れてしまう。　9泊もしてしまった…。

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

Jun

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
おすすめできます
立地・スタッフのサービス精神は最高。朝食もおいしい。 部屋でWiFiがつながりにくいことだけが残念。

8/10 – Goed

Nagisa0403, Tokyo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
町からは遠いが静かで自然が多いホテル
私たちは初めての日本人ゲストということで、部屋を同じ料金でスイートにアップグレードしてもらいました。スイートはとても広く、ベッドルームが２つ、景色（水田、やしの木など）もとても素敵で、バンガローの外（敷地内）にはプールもついていました。子連れだったのでレストラン（敷地内を少し歩く）まで歩くのが少し大変でしたが、レストランの外も自然がたくさんあり、リスなども見れました。レストランの朝食も豪華で（５つほどコースがあります）、昼食、夕食は部屋でもゆっくりとることができます。ウブドの町までは2km位離れていて遠いので歩けません。ホテルの外には１軒だけ日本食のレストランがありますが、他はありません。ホテルから町までは無料の送迎車があり、時間を言って待ち合わせます。バリ時間ということで、集合時間から10分から15分遅れます。子連れで暑い時間だったので、15分ほど遅れたスタッフに少し文句を申し上げましたら、大変真摯に対応してくれました。カップルにはとても良い場所だと思います。ウブドの中心では絶対に味わうことができない静かで素敵な場所です。部屋も清潔で（虫は、バンガローの構造上、夜に入ってきますが、掃除してくれます）、スタッフもとてもフレンドリーで、最高の宿でした。
Reactie van Ardana op 24 mrt 2016
Dear Mrs. Nagisa, Thank you for staying with us recently, we're all delighted you enjoyed the peacefulness and beautiful view of the Resort. we are apologies for any delays pick up you experienced, there should not be any delays in any service we provide so thank you for highlighting this to us. Again, thank you, thrilled you enjoyed your time and please do come see us all again soon.