Voorkant van accommodatie

Beoordelingen van Permata Ayung Private Estate

Permata Ayung Private Estate
Banjar Tohpati, Desa Bongkasa Village, Kecamatan Abiansemal, Ubud, Bali

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 6 van 10 beoordelingen" "
Gastenscore: 8 - Goed. 3 van 10 beoordelingen" "
Gastenscore: 6 - Redelijk. 0 van 10 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 10 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 10 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

9,0/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed my stay at this property. The gardens and feel down by the river are lovely, the food was very good. The spa is very expensive but our spa/massage ladies were great. I wasn't very impressed with our room. There was an issue with my expedia booking/confirmation stating I will receive a free massage. This didn't come through at their end but they honoured it regardless which we were thankful for. Overall despite enjoying our stay I feel the prices are too high compared to other places I've stayed in Ubud.
1 nacht verbleven in september 2019
Reactie van Gusti Triasa op 10 okt 2019
Dear Warmest greeting from Permata Ayung Private Estate, Jewel of the Ayung River. Thank you very much for your review which we really appreciated for increasing our service in the future. we are really happy that you enjoyed your stay with us and love our property and good foods as well. regarding your free massage, there were some different setup which we already fixed it and we always honor all of our guests with all their expectations based on their booking. overall we are happy that enjoying your stay with us and we are looking forward to welcoming you again at our beautiful private estate. Best regards, Gusti Triasa

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bel endroit, reposant et zen. Chambre de qualité et qui sent bon le bien être.
2 nachten verbleven in september 2019
Reactie van Gusti Triasa op 26 sep 2019
Dear our Guest Warmest greeting from Permata Ayung Private Estate, Jewel of the Ayung River. Thank you very much for staying with us and we are really happy to hear that you love our property which is high quality, relaxing, nice place etc. We are looking forward to welcoming you again in the future. Best regards, Gusti Triasa

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in augustus 2019
Reactie van Gusti Triasa op 30 aug 2019
Dear Warmest greeting from Permata Ayung Private Estate, Jewel of the Ayung River. Thank you very much for your feedback and gave us 5 of 5 scores which everything perfect for your stay with us. We are looking forward to welcoming you again in the future. Best regards, Gusti Triasa

10/10 – Uitstekend

Natália

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel mais lindo
Com certeza um dos hoteis mais bonitos que ja vi na vida. As fotos não fazem jus - é MUITO mais bonito. O lugar é incrivel, os quartos sao otimos, a equipe é muito amável (ainda que no café da manhã possam ser um pouco lentos). Quero ficar lá de novo em todas as vezes que voltar a Ubud. Tive a oportunidade de ir a outros hoteis na regiao (ritz carlton, kupu kuou barong) e achei esse o mais charmoso de todos, numa estrutura mais intimista de hotel boutique. Recomendo muito!
2 nachten verbleven in augustus 2019
Reactie van Gusti Triasa op 26 aug 2019
Dear Natalia Warmest greeting from Permata Ayung Private Estate, Jewel of the Ayung River. Thank you very much for your recent stay and we really appreciated for writing us your feedback about our Private Estate during your stay in with us. we are really happy to hear that you put us on your top place to return when you come to Bali again, and we will always keep doing our best and increase all the services that we have. We are looking forward to welcoming you again in the near future. Best regards, Gusti Triasa

8/10 – Goed

Siew Keong

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A resort that feels like home
The resort is fantastic and the staff are friendly and nice. Very charming estate with great architecture and authentic interior designs. Very private and exclusive, though it is on semi open ground. Love the openness of the back towards the Ayung River, and the location of the spa by the river. Food are good, though lacking in variety. I stayed for 4 nights and I imagined I had to repeat items if I had breakfast, lunch and dinner there most of the time. However I wish there was someone at the lobby to handle queries though. Always found the lobby empty and although I was given the mobile number of the staff, the reply might not always be prompt. And maybe the housekeeping needs to be tighter. Found a spray can underneath a cupboard and lots of dust too. Overall a great experience and we will return to stay again.
4 nachten verbleven in juli 2019
Reactie van Gusti Triasa op 26 aug 2019
Dear Mr. Siew Keong Warmest greeting from Permata Ayung Private Estate, Jewel of the Ayung River. Thank you very much for writing your feedback during your stay with us. we really appreciate that you love all part of the property and for sure we will increase our service to provide the best quality of services in the future. We do hope that you will come back again to stay with us so you can see our improvement in the services. Best regards, Gusti Triasa

10/10 – Uitstekend

Marina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing service, every details até thinking for you feel as a unique experience! the astonishing gardens, delicious food and special rooms ! But more especially are the community around , all in this place are soberb
1 nacht verbleven in juli 2019
Reactie van Gusti Triasa op 26 aug 2019
Dear Marina Warmest greeting from Permata Ayung Private Estate, Jewel of the Ayung River. Thank you very much for writing us your feedback during your stay with us. we really appreciated your feedback and it was great news for our management and teams. we will keep work ward to give our best for Permata Ayung and also to all of our guests so everybody who will stay at our Private Estate, can enjoy and love our place as you feel. We will be very happy to see and welcoming you again in the future. Best regards, Gusti Triasa

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
First time user
The treadmill in the gym didnt work, neither did the steam room but no out of service sign. Was really hoping to make use of these facilities for the price I paid.
2 nachten verbleven in juli 2019
Reactie van Gusti Triasa op 8 jul 2019
Dear Guest Greeting from Permata Ayung Private Estate, Jewel of the Ayung River. Thank you very much for your recent stay with us and thank you for the feedback of your stay. we do apologize about this and we have put the sign after you left from our Private Estate. it was broken just 2 days before your arrival and we have ordered for the part of the treadmill now it is in the process of delivery service. and also for the steam room, it takes a bit longer to get the part and it is in the process as well. we do hope that for your next coming everything is working well so can fix your expectation of our facilities. We are looking forward to welcoming you in the future and see our improvement in service and facilities. Best regards, Gusti Triasa

10/10 – Uitstekend

Natalia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Волшебный отель
Супер отель. Очень красивый. Дело в деталях. Бассейн, река, номер, территория, персонал... все выше всяких похвал. Наслаждались реально каждой минутой и каждым кустиком))) Петухи конечно да.. согласна с отзывами, хотелось утром из них суп)), но отель прекрасен.
3 nachten verbleven in februari 2019
Reactie van Gusti op 1 mrt 2019
Dear Natalia Greeting from Permata Ayung Private Estate, Jewel of the Ayung river. Thank you very much for your recently staying with us and it was delight to see your review which is you love all part of the hotel and also the staff and services. we will inform our staff and team to keep work hard and give all the best for all of our guests. We are looking forward to welcoming you again in the future Best regards, Gusti Triasa

10/10 – Uitstekend

Tom, UK

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Just wow!
Spent 3 nights here as part of our honeymoon and words will simply not do the place justice. Everything about the rooms, grounds and it’s staff make it so special and more than any hotel can offer. With just 10 rooms we felt like we had the place to ourselves most of the time. We had a wonderful meal in the restaurant on our first night and the complimentary breakfast was just the perfect start to a busy day exploring Ubud or lounging by the pool. We hope to return here in the future. Compliments to Mr Pippin and his staff!
3 nachten verbleven in oktober 2018
Reactie van Gusti op 22 okt 2018
Dear Mr. Tom Greeting form Permata Ayung Private Estate, Jewel of the Ayung River. it was delight to read your review and love to know that you really love and enjoyed your stayed with us. from from the time you arrived, breakfast and the feeling that you felt during your staying more than any other hotel on your experienced. we are looking forward to welcoming you again in the future. Best regards, Gusti Triasa

10/10 – Uitstekend

Derek

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Paradise Permata
This hotel is paradise. Trust me you will want to visit permata. They paid attention to every detail. The staff was friendly and made us feel welcome. The grounds were beautiful. It was peaceful and relaxing. Beautiful ornate wooden houses with luxurious comforts. You must stay here. I did not even want to leave. The food comes from the garden and there are fun fruit and veggie drinks. Healthy, peaceful, relaxing, friendly, and u like any other.
1 nacht verbleven in maart 2018
Reactie van Gusti op 26 mrt 2018
Dear Mr. Derek and Hamilton Warmest greeting from Permata Ayung Private Estate, Jewel of the Ayung river. Thank you very much for your recently stayed at our estate. we love to hear that your really enjoyed your stay with us to our services, staff and our estate and of course your recommendation word "You must stay here" which we belief that you really want to tell the people must stay in our estate when they come to Bali. we always endeavour to provide the best quality services to all of our guest to give them unforgettable moment in Bali. We will share your review to our staff to motivate them to keep doing the best and work hard. Kind regards, Gusti Triasa Reservations