Hotels met airconditioning in Upper West Side

'The place was bigger than the pictures made it out to be. It was perfect for our family of four. Everyone had their own bed. Great place to take the family while in NYC!'

'Worst VRBO experience imaginable. No AC. No microwave. No ventilation or natural light. RATS everywhere outside, and no screens, so windows cannot be opened. This is an illegal unit with multiple code violations. Showers don’t drain so the water is up to your shins when you are finished. Only Lukewarm water in shower and scalding water in the sink. Cheap, worn linens. It was 85 degrees in the apartment. No fans. No lamps. No mirrors— just a cracked, broken mirror on the medicine cabinet which...

'the communication was very bad'

'The apartment was perfect! Location perfect! It was the coldest week of the year and the lockbox was buried under a foot of snow and they had someone come dig it out and open it for us! 9/10 I hold back the 1 because the welcome instructions say the property manager will contact you 2-3 hours before check in. And that didn’t happen I had to walk 2 blocks with 2 suitcases and bags because they didn’t call and the address wasn’t correct. Really frustrating in 15 degrees but it all worked out'