Deluxe suite, 1 slaapkamer, terras, uitzicht op stad | Luxe beddengoed, een minibar, een kluis op de kamer

Beoordelingen van The Cumberland Hotel by NEU Collective

4.5 out of 5

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 260 van 380 beoordelingen" "
Gastenscore: 8 - Goed. 90 van 380 beoordelingen" "
Gastenscore: 6 - Redelijk. 23 van 380 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 380 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 380 beoordelingen" "

9,6/10

Netheid

9,4/10

Personeel en service

9,0/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Annemarie

Positief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2023

8/10 – Goed

Mimi

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
De rustige ligging was goed en voor ons een unieke ervaring. De airco in de ontbijtruimte was wat minder goed, gaf tocht en voelde minder aangenaam aan.
8 nachten verbleven in juli 2019
Reactie van Bridget op 28 aug 2019
Thank you for leaving us good feedback after your stay. We have taken note of the air conditioning in our restaurant and hope this can be improved. We hope that we will have the pleasure of welcoming you back in the near future

10/10 – Uitstekend

Maarten

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Service oriented staff. The breakfast is amazing.
4 nachten verbleven in januari 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2018
Reactie van Reservation Department op 1 dec 2018
Dear Guest, thanks for your review. Please do let us know should you wish to stay with us some time in the future. We would be glad to welcome you back! Kind Regards Chiara

10/10 – Uitstekend

Daniel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely boutique hotel. Staff were so amazing and accommodating. Location is perfect to explore.
7 nachten verbleven in april 2024

10/10 – Uitstekend

Debra Jean

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is a great hotel in a really good location in Valletta. We had a deluxe room with a terrace which was clean and very comfortable. Although the terrace faced onto the street the room was very quiet at night. The staff are very polite and helpful. Breakfast in the Grana restaurant was very good. The location of the hotel is excellent, within walking distance of all the sights in Valletta, 10 minutes or so from the bus terminal and only about 15 minutes from the Gozo ferry terminal. I would definitely recommend this hotel.
5 nachten verbleven in maart 2024
Reactie van frontofficemanager op 1 apr 2024
Dear,Thank you for your fantastic review! We're thrilled to hear that you had a great experience during your stay with us. It's wonderful to know that you found our hotel to be in a really good location and that you enjoyed your deluxe room with a terrace, finding it clean and very comfortable. We're pleased to hear that despite facing onto the street, the room was quiet at night. We're glad you found our staff to be very polite and helpful, and that you enjoyed the breakfast at the Grana restaurant. It's great to know that our hotel's location was convenient for exploring Valletta and its sights, as well as being close to transportation terminals. Thank you for recommending us, and we hope to welcome you back again in the future! If you need anything else or have any further feedback, please feel free to let us know.Alfredo

10/10 – Uitstekend

Jan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a great time. Thank you for all your services.
8 nachten verbleven in maart 2024
Reactie van frontofficemanager op 1 apr 2024
Dearmany thanks for leaving us a review

10/10 – Uitstekend

Ian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
lovely, little hotel. friendly staff
4 nachten verbleven in maart 2024

6/10 – Redelijk

Daria

Reisde met partner
Positief: Netheid, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
I don't understand why they're writing that they're committed to sustainability and are eco-friendly - we were there 2 nights and got our bed sheets changed and towels changed (we did NOT leave them on the floor), also cleaner threw away the soap bar that we used once and left a new one... Unbelievable... The cleaner has also misplaced the things around the room, like I found a toothpaste inside my backpack in the room (?). The property is nice, but worn out in many places. Our room was on 1st floor and was it was loud - from 7am we could not sleep as the phone was constantly ringing at the reception and the staff was going around cleaning and preparing breakfast - there is completely no isolation at the door. The double bed felt nothing like 5 star hotel bed - very small and not too comfortable. The staff is very friendly and super polite, the location of the place is great.
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Kathleen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff were very helpful, location was fantastic, breakfast was excellent ( no need for lunch) Room modern and well cleaned , found the pillows too thick. That was the only negative point.
7 nachten verbleven in januari 2024
Reactie van front office manager op 1 apr 2024
Dear Kathleen,Thank you for your review! We're delighted to hear that you found our staff very helpful and that you enjoyed our fantastic location. It's great to know that you found the breakfast excellent and that your room was modern and well cleaned. We appreciate your feedback regarding the pillows, and we'll certainly take this into consideration for future improvements. Your satisfaction is important to us, and we're glad that overall, you had a positive experience during your stay with us. We hope to welcome you back again in the future! If you need anything else or have any further feedback, please feel free to let us know.Kind regards

8/10 – Goed

Jeffrey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice rooms nice location the only real downside that I saw was that they did not have a fitness room.
6 nachten verbleven in januari 2024
Reactie van frontofficemanager op 1 apr 2024
Dear Jeffrey,Thank you for your review! We're glad to hear that you liked our nice rooms and enjoyed our great location. We appreciate your feedback regarding the fitness room, and we understand the importance of having such facilities available for our guests. While we currently do not have a fitness room, we're always looking for ways to improve and enhance our offerings, and we'll certainly take your suggestion into consideration for future improvements. Thank you for choosing to stay with us, and we hope to welcome you back again in the future! If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. Alfredo

10/10 – Uitstekend

Harit

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were professional and very friendly. Quiet hotel with comfortable beds. Nice views from balcony. Breakfast menu is amazing. We stayed here for 5 nights and would stay here again next time we are in Valletta!
5 nachten verbleven in januari 2024

10/10 – Uitstekend

HIROMI

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
スタッフがみんな親切でした。部屋は洗練されて美しく快適で、バレッタの中心にありロケーションは最高にいいです。
3 nachten verbleven in januari 2024
Reactie van The Cumberland Hotel op 8 jan 2024
Dear esteemed guest,Thank you for taking the time to post this review. This is very much appreciated by the team and we trust we will have the opportunity to be of service again.Sincere regards,Hotel Operations Manager

10/10 – Uitstekend

PREDRAG

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing stay!
Amazing small hotell in central Valetta. Large room, quiet and clean. Very friendly and helpful staff! Breakfast ordered from the restaurants menu, included in our stay. Always tasty, fresh food/coffee and with very friendly and attentive servers. We were 2 adults and 1 teenager in the suite, with sofabed upstairs. Perfect solution for us instead of 2 rooms. Can definitely recommend!
9 nachten verbleven in december 2023
Reactie van The Cumberland Hotel op 8 jan 2024
Dear esteemed guest,Thank you for staying with us and for rating your wonderful experience. My team and I look forward to the pleasure of welcoming you back to The Cumberland Hotel for another memorable experience.Sincere regards,Hotel Operations Manager

10/10 – Uitstekend

Yusuf, Boston

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location in Valletta, wonderful suite with balcony, great shower, comfy bed and quiet despite all the hustle and bustle. Close to bus depot, shopping center, St John Co Cathedral and major attractions. Free water bottle daily and wonderful free breakfast. Rough towels, poor tea and coffee options, slow elevator, limited TV channels.
6 nachten verbleven in december 2023
Reactie van The Cumberland Hotel op 8 jan 2024
Dear esteemed guest,Thank you for taking time to share your feedback with us. Rest assured we took precious note of your feedback and all of the comments you have provided will be used as a tool to improve our services. We certainly look forward to welcoming you back, hopefully in the very near future.Sincere regards,Hotel Operations Manager

10/10 – Uitstekend

Ermes

4 nachten verbleven in januari 2024

10/10 – Uitstekend

Francesca

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
First Time in Malta
This was our first time in Malta and therefore our first time at The Cumberland Hotel. This is a lovely hotel, situated in the heart of Valletta. It is very close to shops and restaurants and places of interest, such as churches and museums. All of the staff we came into contact with at the hotel, receptionists, housekeeping staff, restaurant staff, were very friendly, polite and professional. Two of the reception staff stood out to us, they are Juliana and Zsanett, both of these receptionists were very helpful to us during our stay. The room was beyond our expectations, it was clean and tidy and very spacious. We booked a deluxe suite with a terrace and city view and we were not disappointed. Our stay included breakfast, there was a variety of items on the menu to choose from which catered to all tastes. The restaurant is situated on the ground floor of the hotel, the food was cooked fresh and was delicious. We ate at the restaurant every morning and on a couple of evenings. During Maltese bank holidays it is advisable to book a table at the restaurant if you want to eat there. It is a popular restaurant because of the good food and great service. I can definitely recommend The Cumberland Hotel as a place to stay in Malta.
7 nachten verbleven in december 2023
Reactie van The Cumberland Hotel op 8 jan 2024
Dear esteemed guest,We appreciate you taking the time to write such a detailed and wonderful review of your stay at The Cumberland Hotel. All of us here are thrilled to read this and that you had such a wonderful stay, it certainly was our pleasure to host you. A special thank you for mentioning so many of our team here by name, we reward our team based on this not to mention the feel good factor.We look forward to hosting you again soon for another fantastic experience!Sincere regards,Hotel Operations Manager

10/10 – Uitstekend

Michael

6 nachten verbleven in november 2023

10/10 – Uitstekend

Jung

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Outstanding hotel in Valletta
Everything is exactly same as photos shown in the reservation site! Modernly decorative and bedding is also comfortable. Welcome cookies are lovely and staff are very kind. The hotel is located at slanted street but unlike other streets no steps so easy to rolling the carriers. Breakfast is outstanding. It's not buffet style but order base from the menu, and tastes and amounts are so great. I love and highly recommend this hotel!
2 nachten verbleven in oktober 2023
Reactie van The Cumberland Hotel op 18 nov 2023
Dear Jung,We appreciate you taking the time to write such a detailed and wonderful review of your stay at The Cumberland Hotel. All of us here are thrilled to read this and that you had such a wonderful stay, it certainly was our pleasure to host you. We look forward to welcoming you again in the not too distant future.Sincere regards,Hotel Operations Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Staff were excellent, friendly and welcoming
7 nachten verbleven in oktober 2023

10/10 – Uitstekend

Jane

4 nachten verbleven in oktober 2023

8/10 – Goed

Joyce, Greenwood Village

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Positives: great location, wonderful staff, and extraordinary breakfast. Negatives: rooms that face the courtyard get significant noise from people using the elevator, despite a sign at the elevator cautioning them to be quiet.
2 nachten verbleven in september 2023
Reactie van The Cumberland Hotel op 29 okt 2023
Dear Joyce,Thank you for taking the time to post this review and also for the positive feedback it contains. We are disappointed not to have met your expectations and for not having been given the opportunity to make amends to your dissatisfaction with the room you were assigned. I trust we will have the opportunity to be of service again in the future.Sincere regards,Kole MisokovHotel Operations Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Two thumbs up to this boutique hotel
Services at this hotel was exceptional, whether at front desk or at the restaurant. Santiago at the reception deserves special mention. He was very helpful, professional and accommodating. Loved the deco. Centralized location, very convenient. Restaurant was excellent. Had dinner there everyday.
3 nachten verbleven in september 2023
Reactie van The Cumberland Hotel op 12 okt 2023
Dear esteemed guest,Thank you so much for taking the time to provide feedback regarding your recent stay with us. It's heartening to see a perfect score and to know that everything met your expectations. . A special thank you for mentioning team members by name, we reward our team based on this ,not to mention the feel good factor. My team and I look forward to the pleasure of welcoming you back to The Cumberland Hotel for another memorable experience.Sincere regards,Kole MisokovHotel Operations Manager

8/10 – Goed

Andrew

4 nachten verbleven in september 2023
Reactie van The Cumberland Hotel op 8 okt 2023
Dear Andrew,Thank you for taking the time to post this review. This is very much appreciated by the team and we trust we will have the opportunity to be of service again.Sincere regards,Kole MisokovHotel Operations Manager

10/10 – Uitstekend

Joanne

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved our stay. Staff were always friendly and helpful. The room was lovely and very clean. We will definitely stay again.
7 nachten verbleven in september 2023
Reactie van The Cumberland Hotel op 8 okt 2023
Dear Joanne,Thank you for taking the time to share your feedback with us. We're thrilled to learn that you enjoyed your stay with us. We look forward to hosting you again soon for another fantastic experience!Sincere regards,Kole MisokovHotel Operations Manager

8/10 – Goed

Ghazal

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A lovely Boutique hotel. Pleasantly surprised by the size of the room, like a suite really. Plenty of space for two. All the main tourist attractions were within walking distance. The staff were friendly and helpful, the room was clean. If I had to pick anything I’d say the pillows were like a puffed up balloon and I wanted to poke a needle through them to let out the air so I could get comfortable! Apart from that it was a great!
2 nachten verbleven in september 2023
Reactie van The Cumberland Hotel op 8 okt 2023
Dear Ghazal,Thank you for your feedback following your recent visit at our hotel. We are delighted to know that you have enjoyed your stay at our hotel and that our facilities and services were up to your expectation. Rest assured we took precious note of your feedback and all of the comments you have provided will be used as a tool to improve our services. We certainly look forward to welcoming you back, hopefully in the very near future.Sincere regards,Kole MisokovHotel Operations Manager

10/10 – Uitstekend

Carmelo

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic stay. Amazing helpful staff. It was such a nice area and the room was a welcome haven when we wanted to have a good rest in the lovely atmosphere.
4 nachten verbleven in september 2023
Reactie van The Cumberland Hotel op 8 okt 2023
Dear Carmelo,Thank you so much for taking the time to provide feedback regarding your recent stay with us. It's heartening to see a perfect score and to know that everything met your expectations. We always strive for excellence in every aspect, and your feedback reinforces our dedication to this endeavour. We cherish your positive sentiments and look forward to welcoming you back on your next visit.Sincere regards,Kole MisokovHotel Operations Manager

10/10 – Uitstekend

Stephen Lewis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place, would stay again
3 nachten verbleven in september 2023
Reactie van The Cumberland Hotel op 8 okt 2023
Dear Mr.Lewis,Thank you for taking the time to share your feedback with us. We're thrilled to learn that you enjoyed your stay with us.We look forward to your return.Sincere regards,Kole MisokovHotel Operations Manager

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Accessibility to Valletta
8 nachten verbleven in september 2023
Reactie van The Cumberland Hotel op 8 okt 2023
Dear Paul,Thank you for taking the time to post this review. This is very much appreciated by the team and we trust we will have the opportunity to be of service again.Sincere regards,Kole MisokovHotel Operations Manager

10/10 – Uitstekend

Nicholas Charles

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is perfect for those that like exploring rather then lounging by a pool. Perfectly situated in the centre of Valletta you are just a short stroll from several historic sites of interest and countless fabulous restaurants, including the one in the hotel, which serves up not only fantastic breakfasts but amazing evening meals also. If you want to explore further the Valletta waterfront is close by with access to the Gozo ferry and crossings across the harbour to the ancient cities. The Valletta bus station is close by too with easy routes all over the island, we visited Mdina (a definite must see) and Mosta using the buses. Overall this hotel is ideal for a stay in Valletta, the staff were very friendly and helpful, highly recommended.
7 nachten verbleven in september 2023
Reactie van The Cumberland Hotel op 14 sep 2023
Dear Nicholas,We appreciate you taking the time to write such a detailed and wonderful review of your stay at The Cumberland Hotel. All of us here are thrilled to read this and that you had such a wonderful stay, it certainly was our pleasure to host you.We look forward to welcoming you again in the not too distant future.Sincere regards,Kole MisokovOperations Manager

10/10 – Uitstekend

Cassia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Maravilhosa
Fantástica
3 nachten verbleven in september 2023
Reactie van The Cumberland Hotel op 14 sep 2023
Dear Cassia,Thank you for staying with us and for rating your wonderful experience. My team and I look forward to the pleasure of welcoming you back to The Cumberland Hotel for another memorable experience.Sincere regards,Kole MisokovOperations Manager

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Had a great time for our 6 night stay. The staff were very helpful.
6 nachten verbleven in augustus 2023
Reactie van The Cumberland Hotel op 14 sep 2023
Dear Jennifer,Thank you for taking the time to post this review. This is very much appreciated by the team and we trust we will have the opportunity to be of service again.Sincere regards,Kole MisokovOperations Manager

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff and service were excellent. Hotel is amazing and in a great location. Pillows could have been more comfortable.
1 nacht verbleven in juli 2023
Reactie van The Cumberland Hotel op 28 jul 2023
Dear Michael,Thank you for taking the time to leave a review after your stay with us here at The Cumberland Hotel I am delighted to read that you had a most enjoyable stay and were well looked after by the team. I will be pleased to share your kind words and we will look forward to welcoming you back soon.Sincere regards,Kole MisokovOperations Manager

10/10 – Uitstekend

Gonzalo

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very good experience. Will stay again and wil recommend to friends.
3 nachten verbleven in juli 2023
Reactie van The Cumberland Hotel op 28 jul 2023
Dear Gonzalo,Thank you for staying with us and for rating your wonderful experience. My team and I look forward to the pleasure of welcoming you back to The Cumberland Hotel for another memorable experience.Sincere regards,Kole MisokovOperations Manager

10/10 – Uitstekend

julie

6 nachten verbleven in juni 2023
Reactie van The Cumberland Hotel op 28 jul 2023
Dear Julie,Thank you for taking the time to post this review. We trust we will have the opportunity to be of service again.Sincere regards,Kole MisokovOperations Manager

10/10 – Uitstekend

Olgica

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place, highly recommended!
Loved the hotel, it's location and hospitality!
3 nachten verbleven in juni 2023
Reactie van The Cumberland Hotel op 25 jun 2023
Dear Olgica,Thank you for staying with us and for rating your wonderful experience. My team and I look forward to the pleasure of welcoming you back to The Cumberland Hotel for another memorable experience.Sincere regards,Kole MisokovOperations Manager

10/10 – Uitstekend

Mr David

6 nachten verbleven in juni 2023
Reactie van The Cumberland Hotel op 25 jun 2023
Dear Mr.David,Thank you for taking the time to post this review. This is very much appreciated by the team and we trust we will have the opportunity to be of service again.Sincere regards,Kole MisokovOperations Manager

10/10 – Uitstekend

Dawn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Center location with cafes, shops and views of the bay right outside the door. Easy walk to all major attractions in town. Hotel staff are very friendly, especially manager Cole who gave us many good restaurant recommendations. Our junior suite is well appointed and very quiet. The hotel has a very good restaurant too and portions are ample. Breakfast comes with many tasty choices but service pace is a bit slow. If you are in a hurry in the morning,stick with simple baking goods.
Reactie van The Cumberland Hotel op 25 jun 2023
Dear Dawn,We appreciate you taking the time to write such a detailed and wonderful review of your stay at The Cumberland Hotel. All of us here are thrilled to read this and that you had such a wonderful stay, it certainly was our pleasure to host you. A special thank you for mentioning team member here by name, we reward our team based on this - not to mention the feel good factor. Sincere regards,Kole MisokovOperations Manager

10/10 – Uitstekend

JEAN-MARC

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good location Nice staff member Passionate owner Nice room set up Beautiful view from roof top Sunny all the time :-)
4 nachten verbleven in juni 2023
Reactie van The Cumberland Hotel op 25 jun 2023
Dear Jean Marc,Thank you for staying with us and for rating your wonderful experience. My team and I look forward to the pleasure of welcoming you back to The Cumberland Hotel for another memorable experience.Sincere regards,Kole MisokovOperations Manager

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent position, helpful staff and all round good hotel experience. Would certainly recommend!
7 nachten verbleven in juni 2023
Reactie van The Cumberland Hotel op 25 jun 2023
Dear Michael,Thank you for taking the time to post this review. This is very much appreciated by the team and we trust we will have the opportunity to be of service again.Sincere regards,Kole MisokovOperations Manager

10/10 – Uitstekend

patrick

1 nacht verbleven in juni 2023
Reactie van The Cumberland Hotel op 28 jul 2023
Dear Patrick,Thank you for taking the time to post this review. This is very much appreciated by the team and we trust we will have the opportunity to be of service again.Sincere regards,Kole MisokovOperations Manager

8/10 – Goed

Elisabetta

1 nacht verbleven in mei 2023
Reactie van Bridget Bonavia op 13 jun 2023
Thank you so much for sharing your experience with us. We are delighted to know you had such a pleasant stay.We hope to welcome you back again very soon!

8/10 – Goed

Anthony

Positief: Netheid, personeel en service
Spacious room with comfortable bed. The bathroom was compact and would have benefited from being larger. Noise could be heard in the room late evening and early morning which impeded a good night's sleep. The room needed some tlc - the deadlock on the room door didn't work, being misaligned with the frame. There was some cosmetic damage to the internal walls which looked bad but would have been relatively easy to repair. Also, found ants on the floor on several occasions. Overall the hotel was sold as 5 star but felt 4 star at best.
3 nachten verbleven in mei 2023
Reactie van The Cumberland Hotel op 24 mei 2023
Dear Anthony,Thank you for taking the time to provide us with helpful feedback to improve our services. Your concerns have been noted and discussed with our team. It was our pleasure to host you and we hope to welcome you again.Sincere regards,Kole MisokovOperations Manager

10/10 – Uitstekend

Buse

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Absolutely recommend it
Best location possible. Close to all main attraction, public transport, cafes and restaurants. The room was clean, comfortable and big. It seemed renovated not long ago and had everything we needed, even slippers and iron and iron board which I am not that used to any more unfortunately. The beds were very comfortable and clean. The electronic equipment was new and the interior design was pleasant. We were not bothered by noise despite our central location. Breakfast was good. Every staff we encountered regardless position and responsibilities were polite, professional, attantive and very helpful. We felt welcome and comfortable. Definately recommend and would not even bother looking for another hotel should I have the pleasure to visit Valletta again :)
5 nachten verbleven in april 2023
Reactie van The Cumberland Hotel op 20 mei 2023
Dear Buse,We are truly grateful for the wonderful review you have given about the hotel, team and services. At The Cumberland Hotel we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. I have shared your feedback with everyone at the hotel – your appreciation means the world to us and will inspire and encourage the team in their continuous pursuit of excellence. We are grateful for your support and look forward to welcome you back for many more wonderful stays with us.Sincere regards,Kole MisokovOperations Manager

10/10 – Uitstekend

Rosyvonne gluntz ép.

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Tout était parfait: emplacement, propreté, espace et surtout gentillesse du personnel. Petit déjeuner parfait. Seul petit point négatif : notre chambre donnait dans une rue un peu bruyante mais c'est le prix à payer pour être en plein centre de La Valette, juste à côté de St John's Cathedral. De plus, les fenêtres sont bien isolantes.
3 nachten verbleven in april 2023
Reactie van Bridget Bonavia op 13 jun 2023
Thank you so much for sharing your experience with us. We are delighted to know you had such a pleasant stay.We hope to welcome you back again very soon!

10/10 – Uitstekend

Ariel, Seattle

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was so kind and helpful. The property is conveniently located and is on a pedestrian street just a half block from where taxis can drop off. The restaurant staff were amazing and attentive, the food was delicious and freshly made. I was very impressed, especially for the value.
2 nachten verbleven in april 2023
Reactie van Shajadul Islam Sunny op 24 apr 2023
Dear Valued Guest,Thank you for your detailed review and for choosing The Cumberland Hotel for your stay.On behalf of the entire team, we are absolutely honoured you choose to stay with us, and from your comments the team managed to exceed almost all your high expectations.We are delighted to welcoming you back any time soon, and please do let us know so we can ensure you will have a smooth and efficient arrival experience.Best regards, Shajadul Islam SunnyOperation ManagerThe Cumberland Hotel

10/10 – Uitstekend

Claire Jane

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel is in an excellent location, the staff are extremely professional and the breakfast is lovely. The cleanliness of our room was superb. I would definitely stay here again if visiting Valletta.
5 nachten verbleven in april 2023
Reactie van Shajadul Islam Sunny op 24 apr 2023
Dear Valued Guest,Thank you for your detailed review and for choosing The Cumberland Hotel for your stay.On behalf of the entire team, we are absolutely honoured you choose to stay with us, and from your comments the team managed to exceed almost all your high expectations.We are delighted to welcoming you back any time soon, and please do let us know so we can ensure you will have a smooth and efficient arrival experience.Best regards, Shajadul Islam SunnyOperation ManagerThe Cumberland Hotel

10/10 – Uitstekend

Ricardo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Stay, perfect location
Great Stay, perfect location
5 nachten verbleven in maart 2023
Reactie van Bridget Bonavia op 28 mrt 2023
Thank you for taking the time to leave feedback following your stay at The Cumberland Boutique Hotel. We are super pleased to see that you had an excellent stay and hope to welcome you back someday!

10/10 – Uitstekend

Neil

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Top hotel and staff
Excellent hotel in a great location within Valletta. The staff are a credit to the hotel and should be proud of their work. The hotel was clean and the staff were always on hand to help out. The food - breakfasts and main meals we had were top quality. Overall we had a fantastic weeks stay at the hotel. Thank you very much.
7 nachten verbleven in maart 2023
Reactie van Bridget Bonavia op 27 mrt 2023
Thank you for taking the time to leave such excellent feedback following your stay at The Cumberland Boutique Hotel. Our team always try their very best so all our guests have a memorable experience. We are super pleased to see that you had an excellent stay and hope to welcome you back someday!