Dear Harpreet,Thank you for sharing your feedback regarding your stay at the Victorian Hotel. Regarding your reservation, we would like to clarify that you initially booked a room with a shared bathroom. Despite the high occupancy during your visit, we made the proactive decision to upgrade you to a room with a private bathroom as a courtesy. This upgrade typically carries an additional value of CAD 100 over the room type you initially reserved.In terms of photos, we maintain complete transparency on all websites, and all information is clearly displayed, including your Expedia booking. In addition, we send you follow-up emails with all the details on the room type you booked. Thank you again for the feedback.Sincerely, Victorian Management

Dear Michelle, Thank you for taking the time to share your wonderful feedback with us! We're delighted to hear that you had a great stay and enjoyed our convenient location, close to Gastown, and local dining options. It's also great to hear that the onsite parking was a helpful addition to your stay.We look forward to welcoming you back to the Victorian Hotel for another relaxing and enjoyable stay in the future. If you have any specific requests or preferences for your next visit, please feel free to let us know. Kind regards, Victorian Management

Dear Suraj, Thank you for taking the time to share your positive feedback! We're thrilled to hear that you enjoyed your stay with us. Our team takes pride in providing clean rooms and excellent service, and we're delighted that you found our location convenient.We appreciate your kind words and hope to have the pleasure of welcoming you back for another great stay soon! If you have any further comments or suggestions, please don't hesitate to let us know. Safe travels!Sincerely, Victorian Management

Dear Cindy, Thank you for taking the time to provide us with your feedback regarding your stay at the Victorian Hotel. We're pleased to hear that you found the hotel to be clean and the staff friendly, but we're sorry to hear about the issues you experienced during your stay.We apologize for any discomfort caused by the lack of air conditioning in your room. We understand how important a comfortable temperature is, and we install portable air conditioners in summer. We will consider your feedback as we review our amenities and work on potential improvements. We also regret the inconvenience caused by the noise from the construction. Thank you for your patience and understanding as we work to improve the experience for our guests. We hope to have the opportunity to welcome you back in the future for a much-improved experience. Please don't hesitate to contact us directly if you have any further concerns.Sincerely, Victorian Management

Dear Alainnah, Thank you for taking the time to provide us with your feedback. We're sorry to hear that your recent stay did not meet your expectations. We appreciate your loyalty as a returning guest and regret that the room size and noise levels were not up to your standards this time. We are always striving to improve our guest experience, and your comments will help us to make the necessary changes.We apologize for any inconvenience caused by the noise from neighboring rooms and the location of your room. We understand your concern about the shared bathrooms and the rates of all rooms depend on the market demand for the day. Thank you again for your review, and we hope to have the opportunity to host you in the future. Please feel free to contact us directly for any special requests or to discuss how we can improve your next visit.Sincerely, Victorian Management

Dear Amandeep, Thank you for sharing your feedback regarding your stay at the Victorian Hotel. We appreciate your honesty and are sorry to hear that your stay did not fully meet your expectations. Your input helps us identify areas where we can improve and enhance the experience for our guests.If there are specific aspects of your stay that you would like to discuss further or suggestions for how we can improve, please don't hesitate to reach out to us directly. We value your input and hope to have the opportunity to provide you with a better experience in the future. Thank you again for your feedback.Kind regards, Victorian Management

Dear Steven, Thank you so much for giving us a perfect rating! We're thrilled to hear that you had such a positive experience during your stay. Your satisfaction is our top priority, and we're glad we could meet your expectations.If you have any specific highlights from your stay that you'd like to share, we'd love to hear them.We look forward to hosting you soon and providing another exceptional stay. Kind regards, Victorian Management

Dear Kevin, Thank you for taking the time to provide us with your feedback regarding your stay at the Victorian Hotel. We're sorry to hear that your recent stay did not meet all your expectations. Your comments are important to us, and we appreciate your honesty.We would love to learn more about your experience and how we might improve. If there are specific areas where you feel we could do better, please don't hesitate to let us know. We value your input and strive to offer the best possible service to our guests.Thank you again for sharing your thoughts, and we hope you will consider staying with us again in the future. Please contact us directly if there’s anything we can do to make your next stay more enjoyable.Kind regards, Victorian Management

Dear Debra, Thank you so much for your wonderful feedback! We're thrilled to hear that you thoroughly enjoyed your stay at the Victorian Hotel.It's truly a pleasure to provide our guests with a glimpse into history while also offering modern comforts. We take great pride in maintaining the charm of our historic building while ensuring cleanliness and comfort for all our guests. We'll be sure to pass along your compliments to our staff—they'll be delighted to hear that their efforts made your stay even more enjoyable. We look forward to welcoming you back to the Victorian Hotel in the future!Warm regards, Victorian Management

Dear Meghan, Thank you so much for your fantastic feedback! We're thrilled to hear that your stay at the Victorian Hotel was perfect and that you had such a positive experience.We can't wait to welcome you back for another wonderful stay in the future! If there's anything specific you'd like for your next visit, please let us know, and we'll do our best to accommodate your preferences. Until then, safe travels, and we look forward to hosting you again soon!Warm regards, Victorian Management

Dear Donald, Thank you for your feedback! We're delighted to hear that our hotel's location was convenient for your visit and allowed you to explore the sights and activities you had planned.Our team takes great pride in offering a central and accessible location for our guests to enjoy all that the area has to offer. Whether it's cultural attractions, dining experiences, or shopping destinations, we're thrilled that our location met your needs.We hope to have the pleasure of welcoming you back to the Victorian Hotel again in the future!Warm regards, Victorian Management

Dear Hans-Peter, Thank you for your feedback! We're delighted to hear that you had a pleasant experience during your stay with us. Our team works hard to ensure that our guests feel welcomed and well taken care of, so it's wonderful to hear that you found our staff pleasant.Maintaining a clean and comfortable environment is also a top priority for us, and we're glad to hear that you found our hotel to be clean. Our convenient location close to amenities is something we take pride in, and we're pleased that it added to the enjoyment of your stay.Should you have any further feedback or if there's anything else we can do to enhance your experience, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back to our hotel again in the future!Warm regards, Victorian Management

Dear Bailey, Thank you for your outstanding rating! We're thrilled to hear that you had such a wonderful experience during your stay at the Victorian Hotel.Providing excellent service and ensuring our guests have a comfortable and enjoyable stay is our top priorities, and we're delighted that we could meet your expectations.We look forward to welcoming you back for another fantastic stay in the future! If there's anything specific you'd like for your next visit, please feel free to let us know.Warm regards, Victorian Management

Dear Karen, Thank you for your wonderful feedback! We're delighted to hear that you found our hotel beautiful, clean, and comfortable during your stay. Providing a welcoming and enjoyable experience for our guests is our utmost priority, and we're thrilled that we were able to meet your expectations.We truly appreciate your loyalty and look forward to welcoming you back when you return to Vancouver. If there's anything specific you'd like for your next visit, please feel free to let us know, and we'll do our best to accommodate your preferences. Sincerely, Victorian Management

Dear Romain, Thank you for your kind words! We're thrilled to hear that you had a positive experience with our staff and found our hotel beautiful. Providing excellent service and maintaining a welcoming atmosphere are our top priorities, so it's truly rewarding to receive such feedback.We're committed to ensuring that every guest feels valued and well taken care of during their stay. Should you have any further feedback or if there's anything else we can do to enhance your experience, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back to our hotel again soon!Sincerely, Victorian Management

Dear Genevieve, Thank you for sharing your experience with us. We're truly sorry to hear that the noise disturbance affected your stay. Providing a peaceful environment for our guests is a top priority, and we apologize for falling short in this regard.We understand the importance of a good night's sleep and regret any inconvenience. Your feedback is invaluable, and we will take it into consideration as we strive to improve our guests' experiences.We're glad to hear that you found our rooms nice, our historic building charming, and our staff pleasant. If there's anything else you'd like to discuss or if there are specific suggestions you have for improvement, please feel free to reach out. We appreciate your feedback and hope to have the opportunity to regain your trust in the future.Sincerely, Victorian Management

Dear Bruce, Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a fantastic experience during your stay with us. It's great to know that you appreciated our décor and that you found our bed ultra comfortable for a restful night's sleep.We're delighted that we could accommodate your early check-in request and make your stay even more convenient. Your loyalty means a lot to us, and we can't wait to welcome you back for another memorable stay. Kind regards, Victorian Management

Dear Steffi Ann, Thank you for your outstanding rating! We're delighted to hear that you had such a fantastic experience during your stay at the Victorian Hotel.Providing excellent service and ensuring our guests feel comfortable and valued is our top priority, so it's incredibly rewarding to receive your positive feedback.We can't wait to welcome you back for another exceptional stay! If there's anything special you'd like for your next visit, please let us know, and we'll be more than happy to assist. Until then, safe travels, and we look forward to hosting you again soon!Kind regards, Victorian Management

Dear Madison,Thank you for taking the time to share your feedback with us! We're thrilled to hear that you found our room décor to your liking and enjoyed the cozy atmosphere, especially with the charming brick wall. It's wonderful to know that you were able to savor your morning coffee.We apologize for any inconvenience caused by street noise disturbing your sleep. We understand how crucial a peaceful night's rest is, and we'll certainly look into ways to minimize noise disturbances for our guests in the future.Your comments are invaluable to us as they help us continuously improve and enhance our guests' experiences. We hope to have the opportunity to welcome you back for another delightful stay soon! If there's anything else we can assist you with, please don't hesitate to reach out.Sincerely, Victorian Management

Dear Juan, Thank you for taking the time to share your detailed feedback with us following your recent stay at the Victorian Hotel. We are pleased to hear that you found your room to be nice and clean, and that our staff was friendly and helpful throughout your stay. Your compliments regarding the cleanliness, amenities, and service are greatly appreciated.However, we sincerely apologize for the issues you encountered with the shower head hose and the unexpected onsite construction. It is our goal to provide a comfortable and hassle-free experience for all our guests, and we regret any inconvenience these issues may have caused you. Rest assured, we will address the maintenance concerns promptly to ensure that they are resolved for future guests.Additionally, we understand your concerns about parking, and we apologize for any discomfort this may have caused. We appreciate your feedback regarding this matter, and we will continue to explore ways to enhance our parking options for the convenience and security of our guests.We appreciate your understanding and patience, and we hope to have the opportunity to welcome you back to the Victorian Hotel in the future for a more seamless and enjoyable stay. If there is anything else we can assist you with, please do not hesitate to contact us directly.Warm regards,Victorian Management

Dear Prashant, Thank you so much for taking the time to rate your experience at the Victorian Hotel with a perfect rating. We are absolutely thrilled to receive such high praise from you!Your satisfaction is our top priority, and we are delighted to hear that we were able to meet and exceed your expectations during your stay. Your positive rating serves as a great source of encouragement for our team, who works tirelessly to ensure that every guest has a memorable and enjoyable experience with us.We sincerely appreciate your kind words and your support. It was our pleasure to have you as our guest, and we hope to welcome you back to the Victorian Hotel again soon for another outstanding stay.Warm regards,Victorian Management

Dear Alex, Thank you for choosing to return to the Victorian Hotel, and for sharing your feedback with us. We are thrilled to hear that you find our hotel beautiful and that you have chosen to stay with us again.It is always a pleasure to welcome back returning guests, and we are delighted that you continue to enjoy your experiences with us.We sincerely appreciate your loyalty and patronage, and we look forward to continuing to exceed your expectations during your future stays with us.Warm regards,Victorian Management

Dear Susan, Thank you for taking the time to share your feedback with us following your recent stay at the Victorian Hotel. We are delighted to hear that you and your daughter enjoyed your time with us.While we are glad to hear that you found our parking to be safe, we apologize for any inconvenience it may have caused. Your feedback regarding the need for a casual restaurant on-site for coffee or breakfast is duly noted. We understand the importance of providing convenient dining options for our guests, and we will certainly take your suggestion into consideration as we strive to enhance our offerings.We are thrilled to hear that you found our staff to be great, and we will be sure to pass along your kind words to our team. It was our pleasure to ensure that you had a pleasant and memorable stay with us.We genuinely appreciate your patronage and hope to have the opportunity to welcome you back to the Victorian Hotel in the future. Warm regards,Victorian Management

Dear Fate, Thank you for taking the time to share your feedback with us regarding your recent stay at the Victorian Hotel. We are delighted to hear that you loved our staff and found them to be nice and caring and that you also appreciated the charm of our building.However, we are truly sorry to learn about the inconvenience you experienced with our parking. Your feedback regarding the parking structure is invaluable to us, and we will certainly take it into consideration as we strive to improve our facilities and services for the comfort and convenience of our guests.We genuinely appreciate your patronage and hope that you will give us another opportunity to exceed your expectations in the future. If there is anything else we can do to assist you, please do not hesitate to contact us directly.Warm regards,Victorian Management

Dear Christine, Thank you for taking the time to share your feedback following your recent stay at the Victorian Hotel. We are delighted to hear that you found an old-fashioned charm at the Hotel.Indeed, our prime location offers the convenience of being within walking distance to various attractions, making exploring the area a breeze. We're pleased to hear that this aspect of your stay added to your overall experience.We also appreciate your understanding regarding the ongoing installation of an elevator to enhance accessibility for guests with mobility issues. Your feedback is invaluable to us as we continuously strive to improve our facilities and ensure that all our guests have a comfortable and enjoyable stay.Thank you once again for choosing the Victorian Hotel, and we look forward to welcoming you back in the future. Sincerely, Victorian Management

Dear Ana, Thank you so much for taking the time to share your feedback with us following your recent stay at the Victorian Hotel. We are thrilled to hear that you found our property lovely and that our staff made your experience truly memorable.Our team takes great pride in delivering exceptional service with warmth and hospitality, and your kind words serve as a wonderful encouragement for all of us. It was our pleasure to ensure that you felt welcome and well taken care of throughout your stay.We sincerely appreciate your patronage and hope to have the pleasure of welcoming you back to the Victorian Hotel in the future. Warm regards, Victorian Management

Dear Victoria, Thank you so much for rating your stay at the Victorian Hotel! We're thrilled to hear that you had such a positive experience during your time with us. Our team works hard to ensure every guest enjoys their stay, and your feedback is truly rewarding.If there's anything specific that stood out to you or anything else you'd like to share, please feel free to let us know. We'd love to welcome you back for another exceptional stay in the future. Thank you again for your wonderful rating!Kind regards, Victorian Management

Dear Adam, Thank you immensely for your kind words and for taking the time to share your wonderful experience at the Victorian Hotel. It fills us with immense joy to hear that your stay with us was nothing short of amazing and that every aspect of your trip exceeded your expectations.Our team strives to provide exceptional service, ensuring that each guest feels welcomed and attended to throughout their stay. Your appreciation for their efforts truly means the world to us.We are thrilled to have had the opportunity to accommodate your needs and make your stay memorable. We genuinely appreciate your patronage and hope to have the pleasure of welcoming you back for another exceptional stay in the near future. Sincerely, Victorian Management

Dear Sabrina, Thank you very much for your wonderful feedback following your recent stay at the Victorian Hotel. We truly appreciate your recommendation and are delighted to hear that you enjoyed every aspect of your experience with us.Providing exceptional service and creating memorable experiences for our guests is our top priority, and we are thrilled to know that we succeeded in delivering on this promise during your stay. Should your travels bring you back to our area in the future, it would be our pleasure to welcome you back to the Victorian Hotel for another enjoyable stay. Kind regards, Victorian Management

Dear Shannon, Thank you for your wonderful feedback regarding your stay at the Victorian Hotel. We're thrilled to hear that you found our boutique hotel lovely and unique and that our location was convenient for your needs, especially being within walking distance to attractions like BC Place. We're delighted that you enjoyed our comfy beds and that our staff provided friendly and helpful service. It's fantastic to know that you found us to be a great place to stay downtown. We truly appreciate your kind words and hope to have the pleasure of welcoming you back to the Victorian Hotel in the future! If there's anything else we can assist you with or if you have any further feedback, please feel free to let us know. We're here to make your stay as enjoyable as possible.Sincerely, Victorian Management

Dear Carla, Thank you for sharing your feedback with us. We're glad to hear that you appreciated our hotel's convenient location in the downtown core, with plenty of transportation options nearby. However, we apologize for any inconvenience caused by the size of the rooms and the noise from the construction during your stay. We understand how important a peaceful environment is for our guests, and we're sorry that we fell short in this regard. Please know that we take your feedback seriously, and we'll do our best to minimize any disruptions for future guests.We hope to have the opportunity to welcome you back for a much-improved experience. Sincerely, Victorian Management

Dear Usama, Thank you for taking the time to provide us with your valuable feedback following your recent stay at the Victorian Hotel. We appreciate your candid review as it allows us to continually improve our services. We regret to learn that the shared washroom arrangement in our smaller rooms didn't meet your expectations. We understand that having a private attached washroom is a preference for many guests, and we sincerely apologize for any inconvenience this may have caused you. While our smaller rooms with shared washrooms are designed to offer a budget-friendly option for guests, with the Victorian theme. Rest assured, we are continuously evaluating our room offerings and amenities to better meet the needs and preferences of our valued guests.Once again, we apologize for any discomfort you experienced during your stay, and we thank you for bringing this matter to our attention. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience that meets and exceeds your expectations.Warm regards,Victorian Management

Dear Anabelle, Thank you so much for your lovely feedback! We're thrilled to hear that you found the Victorian Hotel beautiful and quaint and that our staff provided you with wonderful service. It's fantastic to know that our location was perfect for your needs. We're honored by your recommendation, especially for visitors seeking a cute and charming stay. We truly appreciate your kind words and hope to have the pleasure of welcoming you back to the Victorian Hotel in the future!If there's anything else we can assist you with or if you have any further feedback, please feel free to let us know.Sincerely, Victorian Management

Dear Sattar, Thank you for your fantastic feedback regarding your stay at the Victorian Hotel. We're thrilled to hear that you had a great stay with us and that you found our hotel to be very clean and nice. We're delighted to know that you would definitely return for another stay and that you appreciated our friendly service. We can't wait to welcome you back to the Victorian Hotel in the future! If there's anything specific you'd like for your next visit or if you have any further comments, please don't hesitate to reach out. We're here to make your stay as enjoyable as possible.Warm regards, Victorian Management

Dear Thomas, Thank you for your excellent rating and for sharing your feedback with us. We're delighted to hear that overall you had a wonderful experience at the Victorian Hotel. We apologize for any inconvenience caused by the noise from the elevator repairs.Guest comfort is of utmost importance to us, and we regret that your stay was disrupted by this unexpected noise. Your feedback is valuable to us, and we will do our best to minimize any disturbances in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a quieter and even more enjoyable stay.Sincerely, Victorian Management

Dear Emily, Thank you for taking the time to share your fantastic feedback! We're thrilled to hear that you had a wonderful experience during your stay at the Victorian Hotel. Your perfect rating means a lot to us, and we're delighted that you enjoyed our accommodations, location, and the service provided by our staff. We strive to ensure that every guest feels comfortable and well taken care of, and it's incredibly rewarding to know that we succeeded in meeting your expectations.We look forward to welcoming you back for another exceptional stay in the future!Sincerely, Victorian Management

Dear Phitchaya, Thank you for taking the time to share your feedback with us following your recent stay at the Victorian Hotel. We are deeply sorry to hear that your recent experience at the Victorian Hotel did not meet your expectations, as evidenced by your rating. Please accept our sincerest apologies for any shortcomings you encountered during your stay.Your feedback is invaluable to us, and we would greatly appreciate it if you could provide us with more details about your experience so that we can address any issues and improve our services for future guests.Our utmost priority is the satisfaction and comfort of our guests, and we are committed to making every effort to ensure that each stay with us is enjoyable and memorable.We sincerely hope to have the opportunity to welcome you back to the Victorian Hotel in the future and to demonstrate the high level of service and hospitality that we strive to provide.Warm regards,Victorian Management

Dear Sun, Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience with the off-site parking situation. We understand your concern. Your safety and comfort are our top priorities, and we apologize for any inconvenience or discomfort this may have caused you.We will take your feedback into consideration and work towards improving our communication processes. Your feedback is invaluable to us, and we appreciate the opportunity to address any concerns you may have had. Thank you once again for choosing the Victorian Hotel. Sincerely, Victorian Management

Dear Natasha, Thank you so much for your wonderful feedback! We're thrilled to hear that you had an amazing stay with us at the Victorian Hotel.We take pride in maintaining cleanliness and privacy in our shared bathrooms, and we're delighted that you found them satisfactory. Our team works hard to ensure that our guests have a comfortable and enjoyable experience, and it's fantastic to know that you appreciated their efforts.Once again, thank you for choosing the Victorian Hotel. We can't wait to welcome you back on your next visit! Sincerely, Victorian Management

Dear Paul, Thank you for sharing your experience at the Victorian Hotel. We are delighted to hear that you appreciated the character of our establishment and found our central location to be convenient at a great price.At the Victorian Hotel, we strive to provide a unique and memorable experience for all our guests. While we are glad to hear that you enjoyed our central location and affordable rates, we also understand the importance of accessibility for all individuals.We sincerely apologize if our facilities did not meet the needs of guests with disabilities during your stay. Your feedback is invaluable, and we will certainly take it into consideration as we continue to improve and make enhancements to our property, we are currently working on installing an elevator in the hotel.It was a pleasure to host you, and we hope to welcome you back again in the future. Should you have any further feedback or require assistance with your future reservations, please do not hesitate to reach out to us directly.Warm regards,Victorian Management