8/10 – Goed
Geverifieerde reiziger
Reisde met partner
1 aug 2019
One of the reception ladies was very nice, very helpful and kind
The first one that was at the reception when we arrived was quite rude, seemed annoyed to be there and that we needed help with our car
The parking is quite chaotic when you arrive but once you understand the way it works it’s fine
Breakfast was great
Room was great as well and very clean with nice spacious bathroom
Parking staff, one guy was really rude the day we checked out. We were about to go get breakfast when he got mad at us that we locked the car with our spare key. First of all, our car wasn’t supposed to be put up in the air the reception lady said but then when we needed to get something we forgot on the first day, it was up so we had to ask to get it down, then automatically we locked it before they put it back up. They keep a key so they can switch cars as needed but they leave them in each car which we didn’t know and they didn’t inform us about that.. Basically it was his fault yet somehow he got angry at us that we locked up..
Once we explained the situation he calmed a little tho
When we left he turned around and wished us a happy trip so I guess it was just on the moment
All in all a great place to stay as you can put your car for free when you stay at the hotel and it is literally a 10min (cute and cozy) walk to the main sights of Venice
Geverifieerde reiziger
2 nachten verbleven in juli 2019