Luxe hotels in Villaverde

'Towels were not clean. One of the bathrooms door was falling apart and couldn't close it. I got there at 10 p.m. and there was nobody in the reception. I had no Internet and there was no way to contact them. They have a phone number to call but nobody answered. I had to wait for someone to help me get wifi so I can contact them thorough whatsapp.'

'Het hotel ligt centraal in de wijk Salamanca. 3 metrostations liggen op loopafstand van het hotel. Ontvangst was netjes en beleefd. Door online check in ging dit erg vlot. De kamer is netjes en functioneel ingericht. Het enige nadeel is dat de ramen teveel geluid van buiten binnenlaten wanneer deze gesloten zijn. Hierdoor aan de straatkant veel last gehad van lawaai. Het ontbijt is spectaculair. Veel keuze en zeer goed. In de omgeving van het hotel veel gezellige restaurants en daarnaast...

'The hotels overall appearance is really nice. The staff was really friendly. The food and drinks on the rooftop were really nice, it’s a shame the pool was closed even when temperatures reached 34 degrees. I know it says that it’s open from June, but when it’s 34 degrees just a week before June, you should just open it really. The rooms look nice and are comfortable, though they are super super noisy and we woke up very early because of al the noise from doors closing and/or housekeeping...

'Perfect!'

'Nice hotel but terrible cheap beds!'