Spahotels in Walnut

'We booked online, checked in late at night, the suite type we booked wasn’t available, so they upgraded us. The gentleman that checked us in was very courteous and informative. He enrolled us in the membership/rewards program and informed us of all the amenities the hotel had to offer. There’s only a few things I think the hotel could improve on. First, would be informing customers (via booking sites) that valet parking is included in the stay. We didn’t find out until we self parked on the...

'This was a cute little spot. Very clean. Staff friendly and nice. Loved that you didn't hear neighbors on the same floor, however, it seemed as if there were elephants above us. Anytime the people above us moved around we could hear it. If you are a light sleeper I would request top floor. Loved that there was an infrared sauna, however, its big and takes like an hour to heat up so plan accordingly. No room service, was a little disappointed that front desk didn't really have local...

'I like that the room was clean. I thought breakfast was included in my reservation but when I got to the front desk they told me my reservation did not include breakfast so I can not give you a comment about their food. Also they don’t have any complementary bottles of water in the room for the guests.'

'Bathroom shower curtain was stained with some else’s blood or some sort of fluid! The bath tub/shower was clogged woke up to tub full of someone else’s hair ! The pictures of the property looked great but it isn’t what it seems in person .'

'The reason I give a terrible rating is because we had somebody who was a smoker of cigarettes and marijuana below us and it kept wafting into our room. We alerted security and they couldn’t locate the people so they offered to move our room when they moved our room the room they moved us to the air conditioner was broke, and the technician who came in his name was Mark was extremely rude. Didn’t identify himself two steps into the room, began telling us that the reason the air conditioner wasn’t...

'Room was very spacious and clean. Bed was comfortable.'

'Great place. Costs something but totally worth it. '