Receptie

Beoordelingen van NYX Hotel Warsaw by Leonardo Hotels

4 out of 5

Beoordelingen

9,6

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 276 van 338 beoordelingen" "
Gastenscore: 8 - Goed. 44 van 338 beoordelingen" "
Gastenscore: 6 - Redelijk. 12 van 338 beoordelingen" "
Gastenscore: 4 - Matig. 4 van 338 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 338 beoordelingen" "

9,8/10

Netheid

9,4/10

Personeel en service

9,6/10

Voorzieningen

9,8/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Nicole

Positief: Netheid
2 nachten verbleven in maart 2024
Reactie van Nino op 7 mrt 2024
Dear Nicole,We would like to express our gratitude for your review and for giving us a score of 4 out of 5. It is always a pleasure to receive positive feedback from our guests. We always aim to provide a high level of service and it seems we have met that mark with your stay. However, we also acknowledge that there is always room for improvement. We would appreciate if you could share more details about your stay and any suggestions you might have to help us achieve a perfect score in the future. We value your input greatly and it would be our pleasure to take your suggestions on board. We look forward to the opportunity to host you again at NYX Hotel Warsaw and strive to make your next visit even more satisfactory.With best NYX greetings,NinoGeneral Manager

10/10 – Uitstekend

Marc

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
modern luxury, comfortable, great food
2 nachten verbleven in april 2024
Reactie van Nino op 18 apr 2024
Dear Marc,Your kind words have truly brightened our day! We're thrilled to hear that you appreciated the modern luxury and comfort that NYX Hotel Warsaw strives to deliver.Our aim is to create an environment that not only feels like a home away from home, but also exudes an air of elegance. We understand the importance of a comfortable stay and are pleased to know that we were able to meet your expectations.Furthermore, it's delightful to read your compliments about our food. Our culinary team puts a lot of thought and effort into creating delectable meals that cater to a variety of tastes and preferences. It’s always fulfilling to see that hard work appreciated by our valued guests.Once again, thank you for sharing your experience. We hope to have the pleasure of welcoming you back to NYX Hotel Warsaw in the near future.With best NYX greetings,NinoGeneral Manager

6/10 – Redelijk

Matthew

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Nino op 18 apr 2024
Dear Matthew,Your feedback is crucial to us and we appreciate you taking time out of your day to leave a review. We notice that your overall rating of our services was a three out of five. It is clear that there are areas in which we could have met your expectations more effectively.NYX Hotel Warsaw is committed to providing a memorable experience to all our guests and we hold ourselves to the highest standards of hospitality. We value every opportunity to learn from our guests' experiences and improve where necessary.We trust that your next stay with us will be more satisfactory, as we continuously strive to provide the best service to our guests. Your voice is important to us and is instrumental in our mission to provide the best guest experience possible.Thank you once again for your valuable feedback.With best regards,NinoGeneral Manager

10/10 – Uitstekend

Rodrigo

Zakenreiziger
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Amazing
1 nacht verbleven in april 2024
Reactie van Julia Front Office Shift Leader op 14 apr 2024
Dear Rodrigo,Thank you for your feedback. We are glad you have enjoyed your stay with us. We hope to have you back again in the future. Best wishes, Julia Front Office Shift Leader

10/10 – Uitstekend

Nina

1 nacht verbleven in april 2024
Reactie van Nino op 8 apr 2024
Dear Nina,What a delight it is to read your succinct yet powerful rating. Your perfect score of '5 out of 5' tells us that we have succeeded in providing a memorable experience, which is always our top priority at NYX Hotel Warsaw.We believe that our commitment to maintaining high standards in every aspect of our service contributes to such wonderful guest experiences. Our team is dedicated to ensuring that every individual feels welcomed and is treated with the utmost respect and care.It is your satisfaction that fuels our drive to continuously improve and deliver beyond expectations. We look forward to the privilege of serving you again in the near future.With best NYX greetings,NinoGeneral Manager

10/10 – Uitstekend

Tomas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Super hotel
1 nacht verbleven in maart 2024
Reactie van Julia Front Office Shift Leader op 31 mrt 2024
Dear Tomas,Thank you for your feedback. We are glad you have enjoyed your stay with us. We hope to have you back again in the future. Best wishes, Julia Front Office Shift Leader

10/10 – Uitstekend

Morgan

3 nachten verbleven in maart 2024
Reactie van Julia Front Office Shift Leader op 2 apr 2024
Dear Morgan,Thank you for your feedback. We are glad you have enjoyed your stay with us. We hope to have you back again in the future. Best wishes, Julia Front Office Shift Leader

10/10 – Uitstekend

??

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
VERY GOOD
1 nacht verbleven in maart 2024
Reactie van Nino op 11 mrt 2024
Dear ??,Thank you for taking the time to share your feedback. We are delighted to hear that you found our services to be very good. Your satisfaction is our utmost priority, and we are always eager to exceed our guests' expectations.We value your comments and we will continue to strive for excellence in our service. We look forward to having the opportunity of welcoming you back to NYX Hotel Warsaw in the future.With best NYX greetings,NinoGeneral Manager

10/10 – Uitstekend

Fotios

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Julia Front Office Shift Leader op 5 mrt 2024
Dear Fotios,Thank you for your feedback. We are glad you have enjoyed your stay with us. We hope to have you back again in the future. Best wishes, Julia Front Office Shift Leader.

10/10 – Uitstekend

Patryk

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ein tolles modernes Hotel mit super Service und tollen Zimmerblick auf die Stadt sowie Skyline von Warschau. Wird gerne zukünftig wieder gebucht😉
3 nachten verbleven in februari 2024
Reactie van Julia Front Office Shift Leader op 11 feb 2024
Dear Patryk,Thank you for your feedback. We are glad you have enjoyed your stay with us. We hope to have you back again in the future. Best wishes, Julia Front Office Shift Leader

10/10 – Uitstekend

Paul

1 nacht verbleven in februari 2024
Reactie van Nino op 22 mrt 2024
Dear Paul,We are delighted to hear that you've rated us 5 out of 5. Your positive review is very much appreciated and we are glad to know that you had a pleasant stay at NYX Hotel Warsaw. Our team strives to provide our guests with exceptional service and it's always rewarding to hear when we are successful. We look forward to welcoming you back to our hotel in the near future. Once again, thank you for choosing NYX Hotel WarsawWith best NYX greetings,NinoGeneral Manager

10/10 – Uitstekend

Ana

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel in a very good location . Staff is super friendly . Totally recommend
1 nacht verbleven in januari 2024
Reactie van Nino op 26 jan 2024
Dear Ana,Your generous comments are very much appreciated. It's delightful to know that you found our hotel beautiful and our location advantageous. We're particularly pleased that our team's friendliness stood out to you. At NYX, we believe in providing a warm and friendly environment for our guests and we're glad to hear that we've succeeded in this regard.Your recommendation means the world to us and we look forward to having the opportunity to welcome you back on your next visit. With best NYX greetings,NinoGeneral Manager

10/10 – Uitstekend

Leszek

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Nino op 23 jan 2024
Dear Leszek,Your perfect rating has brought us immense joy. It's heartening to know that your experience with our NYX was satisfactory. As a business, we thrive on providing excellent service and your feedback reinforces our commitment to this intent. We look forward to serving you again in the future.With best NYX greetings,NinoGeneral Manager

10/10 – Uitstekend

Emilia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good hotel in the city centre with attractions near by
2 nachten verbleven in januari 2024
Reactie van Julia Front Office Shift Leader op 19 jan 2024
Dear Emilia,Thank you for your feedback. We are glad you have enjoyed your stay with us. We hope to have you back again in the future. best wishes, Julia Front Office Shift Leader

10/10 – Uitstekend

Günter

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Julia Front Office Shift Leader op 12 jan 2024
Dear Gunter,Thank you for your feedback. We are glad you have enjoyed your stay with us. We hope to have you back again in the future. Best wishes, Julia Front Office Shift Leader

8/10 – Goed

Mariana

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Muito bom, porém afastado da parte histórica
O quarto e o hotel são muito bons! De extremo bom gosto, confortáveis e oferecem todos os serviços para os hóspedes. Porem, longe das atrações principais - ex: old town, bairro judeu, museus etc!! Facilita pois está perto de um ponto de trás porte público e da estação central Contudo, achei que os funcionários não estão preparados para receber estrangeiros, pois em sua maioria não falam em inglês e não são solícitos com seus clientes.
1 nacht verbleven in december 2023
Reactie van Julia Front Office Shift Leader op 12 jan 2024
Dear Mariana,Thank you for your feedback. We are glad you have enjoyed your stay with us, especially your room. We are located in the urban city center, with central train station just across the street, unfortunately some attractions might be further, but we have a great connection! As of a employees, I can assure our staff speaks English Polish and even some more languages, we are sorry if there were some issues with communication. We hope to welcome you back in the future. Best wishes, Julia Front Office Shift Leader

10/10 – Uitstekend

idan

4 nachten verbleven in december 2023
Reactie van Nino op 8 jan 2024
Dear iden,Thank you so much for the 10 out of 10 review.With best NYX greetings,NinoGeneral Manager

4/10 – Matig

Frank

Negatief: Personeel en service, comfort kamer
We had order a room with big bed but get to separate beds. They offered us for 400 zloty we could get a big bed on the high floor. We had already paid for a big bed. The hotel is a scam and I will recommend the inter continental hotel where I normal stay. They are the best in warszawa
1 nacht verbleven in december 2023
Reactie van Nino op 8 jan 2024
Dear FrankIt's unfortunate to hear about your experience regarding the bed arrangements. At NYX, we aim to make all our patrons feel comfortable and satisfied during their stay. It is fundamental to us to deliver rooms that are in accordance with our guests' preferences and requirements.It's regrettable if there seemed to be a misunderstanding about the type of bed in your room. Our team always strives to clarify all aspects of your booking and provide the most suitable solution.We value your feedback as it helps us strive for excellence. We hope that despite this experience, we will have the opportunity to welcome you back to our NYX in the future, and provide you with the quality of service we pride ourselves on.With best regards,NinoGeneral Manager

10/10 – Uitstekend

Musa

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Julia Front Office Shift Leader op 29 dec 2023
Dear Musa,Thank you for your feedback. We are glad you have enjoyed your stay with us. We hope to have you back in the future.Best wishes, Julia Front Office Shift Leader

10/10 – Uitstekend

Simon

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2023
Reactie van Julia Front Office Shift Leader op 28 dec 2023
Dear Simon,Thank you for your feedback. We are glad you have enjoyed your stay with us. We hope to have you back in the near future. Best wishes, Julia Front Office Shift Leader.

10/10 – Uitstekend

sharon

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the stay, beautiful hotel and decor! The only thing which wasn’t good was the 1st person we met at reception! The guy was rude, gave us the wrong information for breakfast, wrong room as had to go back down as card not working and no apology!! Besides that the place and other staff were lovely! Would return! Ps would be nice to have still water in rooms as only sparkling water provided
3 nachten verbleven in december 2023
Reactie van Julia Front Office Shift Leader op 28 dec 2023
Dear Sharon,Thank you for your feedback. We are glad you have enjoyed your stay with us. We will investigate the situation at the reception, but I am glad the rest of the stay was great. We hope to have you back in the near future. Best wishes, Julia Front Office Shift Leader.

10/10 – Uitstekend

Torben

3 nachten verbleven in november 2023
Reactie van Nino op 6 dec 2023
Dear Torben,Thank you so much for the 10 out of 10 review!With best NYX greetings,NinoGeneral Manager

10/10 – Uitstekend

Rebecca

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wintry weekend in Warsaw
Easy to find, great location. Lovely, clean, modern hotel. Great breakfast selection. Two small cons, we found the bed very hard and our shower drain made a constant noise however would stay again.
2 nachten verbleven in november 2023
Reactie van Nino op 20 nov 2023
Dear Rebecca,Thank you for taking the time to share your experience with us. We are delighted to hear that you found our hotel easily and enjoyed its modern design and cleanliness. We also appreciate your kind words regarding our breakfast selection. We regret to hear that the bed was not comfortable and that you experienced a noisy shower drain. Our priority is always to ensure a pleasant stay for all of our guests, so we take such feedback very seriously. Our team is committed to creating a positive experience for everyone who stays at NYX, so we will continue striving towards that goal in the future. Thank you again for staying with us.With best NYX greetings,NinoGeneral ManagerPS: Also thank you for the snowy picture

10/10 – Uitstekend

Simon

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Nino op 20 nov 2023
Dear Simon,Thank you so much for rating us 10 out of 10! We pride ourselves on providing excellent customer service and always do our best to ensure our guests have a positive experience during their stay. Your review is very much appreciated and it means a lot to us. Thank you again for your review.With best NYX greetings,NinoGeneral Manager

10/10 – Uitstekend

Wissam

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfect place
6 nachten verbleven in november 2023
Reactie van Nino op 20 nov 2023
Dear Wissam,Thank you for your kind words! We are glad to hear that you had a pleasant experience staying with us at NYX. It is our goal to create a comfortable and enjoyable environment for our guests. We appreciate your taking the time to share your experience and we look forward to welcoming you back soon.With best NYX greetings,NinoGeneral Manager

10/10 – Uitstekend

Amparo

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Vacaciones
El hotel esta muy bien situado, un hotel moderno y comprometido con el planeta.
2 nachten verbleven in november 2023
Reactie van Nino op 20 nov 2023
Dear Amparo, Thank you for your kind words about our hotel - we're so glad you enjoyed its location and our commitment to the planet. We strive to create a luxury and comfortable experience for our guests, and hope you choose us again when staying in the area.With best NYX greetings,NinoGeneral Manager

10/10 – Uitstekend

Molly

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Must stay!
Gorgeous stay at this modern, clean and comfortable hotel. Lovely food and drinks, comfy beds and great location.
2 nachten verbleven in november 2023
Reactie van Nino op 14 nov 2023
Dear Molly,It's wonderful to learn that you enjoyed your stay at NYX. Hearing that you found our hotel modern, clean, and comfortable truly warms our hearts. It’s always our aim to ensure our guests enjoy an optimal experience with us, and it seems like we hit the mark with you.Your kind comments regarding our food, drinks, and the comfort of our beds are greatly received. We couldn't be more pleased to know you enjoyed our strategic location as well.We look forward to welcoming you back in the near future. Your satisfaction is our greatest reward.With best NYX greetings,The NYX Hotel TeamNinoGeneral Manager

10/10 – Uitstekend

Harald

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastisk beliggenhed og god service
3 nachten verbleven in november 2023
Reactie van Nino op 14 nov 2023
Kære Harald,Vi er glade for at høre, at du fandt vores beliggenhed fantastisk og servicen tilfredsstillende.På NYX stræber vi efter at tilbyde det bedste til vores gæster, og din feedback bekræfter vores teams dedikation. Vi håber at få lejlighed til at byde dig velkommen igen i fremtiden.Med venlig hilsen,Dit Hotel NYX-teamNino General Manager

10/10 – Uitstekend

Giuseppe

1 nacht verbleven in oktober 2023
Reactie van Julia Front Office Shift Leader op 6 nov 2023
Thank you for your feedback. We are glad you have enjoyed your stay with us. We hope to have you back again in the future. Best wishes, Julia Front Office Shift Leader.

10/10 – Uitstekend

Hervé

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023
Reactie van Nino op 31 okt 2023
Dear Herve,Thank you so much for the 10 out of 10 review.With best NYX greetings,NinoGeneral Manager

10/10 – Uitstekend

joan xavier

2 nachten verbleven in oktober 2023
Reactie van Nino op 31 okt 2023
Dear Joan Xavier,We are thrilled to hear that your experience at Hotel NYX was exceptional and met your expectations. Your perfect score is a testament to our commitment to providing memorable experiences for our guests. We look forward to welcoming you back for another wonderful stay. With best NYX greetings,NinoGeneral Manager

10/10 – Uitstekend

Mika

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful modern downtown hotel in Warsaw
Very nice modern and trendy hotel in a perfect location. Extremely quiet and spacious room with a lot of natural light. Great breakfast and very friendly staff.
5 nachten verbleven in oktober 2023
Reactie van Nino op 27 okt 2023
Dear Mika,Thank you so much for the great review.I am very happy to see that your enjoyed your stay with us.I really appreciate that you mentioned our team.Hope that you will come and visit us again soon.With best NYX greetings,NinoGeneral Manager

10/10 – Uitstekend

Ando

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Nino op 23 okt 2023
Dear Ando,Thank you so much for the 10 out of 10 review.Hope that you will come and visit us again soon.With best NYX greetings,NinoGeneral Manager

10/10 – Uitstekend

Kristin

1 nacht verbleven in september 2023
Reactie van Julia Front Office Shift Leader op 28 sep 2023
Dear Krisitin,Thank you for your feedback. I am glad you have enjoyed your stay with us. We hope to have you back soon. Best wishes, Julia Front Office Shift Leader

10/10 – Uitstekend

Aliaksei

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Nino op 18 sep 2023
Dear Aliaksei,Thank you so much for the 10 out of 10 review.Hope that you will visit us again soon.With best NYX greetings,NinoGeneral Manager

8/10 – Goed

Elisabeth

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Nino op 31 okt 2023
Dear Elisabeth,It is truly rewarding to hear that you had a positive experience at Hotel NYX and rated us with a high score. We strive to provide the best possible service and environment for our guests, and your rating indicates that our efforts are bearing fruit. However, we noticed that we did not hit the perfect score. Although we are delighted with your feedback, we are always aiming for continual improvement. We are keen to learn how we could have made your stay even better.Thus, should you wish to share further details about your experience, we would be grateful. Your insight is invaluable in our pursuit of excellence. Thank you once again for staying with us and for your feedback. We look forward to the opportunity of welcoming you back to our hotelWith best NYX greetings,NinoGeneral Manager

10/10 – Uitstekend

Anne Kari

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023
Reactie van Nino op 11 sep 2023
Dear Anne,Thank you so much for the 10 out of 10 review.Hope that you will visit us again soon.With best NYX greetings,Nino'General Manager

10/10 – Uitstekend

MUSTAFA

1 nacht verbleven in augustus 2023
Reactie van Nino op 31 aug 2023
Dear Mustafa,Thank you so much for the review.I am happy to see that you enjoyed your stay with us.Hope that you will visit us again soon.With best NYX greetings,NinoGeneral Manager

10/10 – Uitstekend

Vincent

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
WOW. Had everything I wanted at a great price
This is a new modern hotel with spacious rooms, many large elevators, and very comfortable beds. AC worked great and it had a mini fridge. Very close to trains, metro, and busses. Staff was friendly and helpful. I would stay here again.
3 nachten verbleven in augustus 2023
Reactie van Nino op 24 aug 2023
Dear Vincent,Thank you for your review! It was a pleasure reading it and I am happy that we made your stay special."WOW." is a wonderful compliment and it is just great to receive it.I am pleased that you did experience our best service and could enjoy our "NYX" spirit!My team and I are looking forward to welcoming you again here soon!With best NYX greetings,NinoGeneral Manager

10/10 – Uitstekend

NAOTO

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
so lovely, well located! staff are so kind and flexible! breakfast in the room was also good option!
Reactie van Nino op 18 aug 2023
Dear NAOTO,Thank you so much for the 5 out of 5 review.I really appreciating you mentioning our team.Happy to see that you enjoyed your stay and breakfast with us.Hope that you will visit us again soon.With best NYX greetings,NinoGeneral Manager

10/10 – Uitstekend

Maryna

1 nacht verbleven in augustus 2023
Reactie van Nino op 4 sep 2023
Dear Maryna,Thank you so much for the 5 out of 5.With the best NYX greetings,NinoGeneral Manager

8/10 – Goed

Michal

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel with Great views .
Great hotel with high quality design but not perfect Stuff. Room was not ready at the Check it time and was No sorry.
2 nachten verbleven in augustus 2023
Reactie van Nino op 17 aug 2023
Dear Michal,Thank you for the review.I am sorry that your room was not ready on time, fortunately we were fully booked the day before, so our team of cleaning fairies were busy during their magic.I still hope that you had a great stay with us?Hope that you will visit us again to show you that the team can do better!With best NYX greetings,NinoGeneral Manager

10/10 – Uitstekend

KAMIL

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2023
Reactie van Nino op 8 aug 2023
Dear Kamil,Thank you so much for the 5 out of 5 review.We hope that you will visit us again soon.With best NYX greetings,NinoGeneral Manager

10/10 – Uitstekend

Agnieszka

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean and comfortable. Nice design. Very modern. Would definitely stay there again
1 nacht verbleven in juli 2023
Reactie van Nino op 24 jul 2023
Dear Agnieszka,Thank you so much for the 5 out of 5 review.I am happy to see that you enjoyed your stay.Looking forward to see you soon back again.With best NYX Greetings,NinoGeneral Manager

10/10 – Uitstekend

Patrizia Si Mai Kramer und Daniel

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Einfach perfekt...wir hatten ein Space Zimmer Superior.
3 nachten verbleven in juli 2023
Reactie van Nino op 20 jul 2023
Liebe Patrizia und Daniel,vielen Dank für euer Feedback und es freut uns zu hören, dass Ihr sich bei uns wohlgefühlt haben. Wir freuen uns darauf, euch bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,NinoGeneral Manager

2/10 – Ontzettend slecht

Tiago

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Skuffet
Fint hotell, men var så kaldt på rommet at vi begge måtte sove med klærne på. Gikk ned til resepsjonen og de sa de kunne legge a4 ark forsn ventilatoren men at det ikke ville hjulpet så veldig mye. Bodd her tidligere og da var det fantastisk, denne gangen totalt skuffende
1 nacht verbleven in juli 2023
Reactie van Nino op 21 jul 2023
Kære Tiago,Tak, fordi du tog dig tid til at bedømme dit ophold hos os. Vi stræber efter 100 % tilfredshed blandt vores gæster, og din feedback er meget vigtig for os.Jeg er derfor skuffet over at høre, at vi ved denne lejlighed ikke levede helt op til dine forventninger. Det beklager jeg meget at det var for koldt på jeres værelse. Med vores system er det muligt at regulere temperaturen +/- 3C eller slukke, dog vil der altid være en luftskiftning.Jeg vil personligt fulgt op på det med de relevante ledere for at undersøge jeres A/C. Jeg håber, at vi vil få mulighed for at byde jer velkommen igen og vise jer, at vi kan gøre det bedre.Med venlig hilsenNinoGeneral Manager

10/10 – Uitstekend

Elzbieta

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I have been to many 4/5 stars hotels and this hotel went beyond my expectations. It’s beautiful, clean, new and the staff is friendly. The breakfast is AMAZING. It has so much food options and a variety of different things. Most importantly everything was fresh. And the restaurant is wonderful too. It had such good food, and desserts. They definitely have a great chef. The rooms are spacious and have a coffee machine. I will be coming back for sure and highly recommend.
1 nacht verbleven in juli 2023
Reactie van Nino op 19 jul 2023
Dear Elzbieta,Thank you so much for this wonderful review.Me and my colleagues are constantly trying our best to make you feel as comfortable as it takes.Our biggest goal is a smile on your face. And the biggest reward - you as a satisfied guest!Thank you for the opportunity!We are looking forward to welcoming you again in the nearest future.With best NYX greetings,NinoGeneral Manager

10/10 – Uitstekend

Shaymaa

5 nachten verbleven in juni 2023
Reactie van Nino op 18 jul 2023
Dear Shaymaa,Thank you so much for the 10 out of 10 review.Looking forward to see you soon again.With best NYX greetings,NinoGeneral Manager

10/10 – Uitstekend

Dikla

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The service was excellent. The staff were very kind! Very clean room with all the facilities
3 nachten verbleven in juni 2023
Reactie van Nino op 18 jul 2023
Dear Dikla,Thank you so much for the 5 out of 5 review.I am very happy that you experienced our NYX service.Hope that you will visit us again soon.With best NYX greetings,NinoGeneral Manager

10/10 – Uitstekend

ella

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juni 2023
Reactie van Nino op 7 jun 2023
Dear ella,Thank you so much for the 10 out out of 10.Hope that you will visit us soon again.With best NYX greetings,NinoGeneral Manager