Spahotels in Whitby

'Lovely host room was spotless and breakfast was gorgeous. The honesty bar was amazing will definitely return.'

'Upstairs balcony was booked out Shame cos that was the hook to get us there But was ok in the end'

'Took payment out of my account without confirmation of booking, no reminder or email, just rang me on the same night to ask what time I was checking in. Then took payment of £305 out of my account, tried to call them direct on Saturday and no response Absolutely ridiculous.'

'We asked for a late check out and even though the hotel was absolutely empty - (we were the only two people at breakfast in a room that could seat 100) the hotel still denied a late checkout (personally I think 11am checkout is too early) so we were charged an extra £20 for a 12pm checkout. When the room costs £500 per night this is totally outrageous. The hotel was empty so it would have been a nice gesture to offer a 1pm checkout given at most high end hotels 12pm is standard. Very...

'Lovely friendly ,welcoming atmosphere on entering the hotel especially important for single guest.'