3 buitenzwembaden, parasols voor strand/zwembad
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Beoordelingen van Daydream Island Resort

4.5 out of 5
Daydream Island Resort
Whitsunday Islands, Whitsundays, QLD

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 205 van 587 beoordelingen" "
Gastenscore: 8 - Goed. 171 van 587 beoordelingen" "
Gastenscore: 6 - Redelijk. 113 van 587 beoordelingen" "
Gastenscore: 4 - Matig. 57 van 587 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 41 van 587 beoordelingen" "

7,6/10

Netheid

7,6/10

Personeel en service

7,6/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Anastasiya

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
More Nightmare than Dream at Daydream Island Resort I've visited Daydream Island Resort multiple times, but my latest experience was utterly disappointing and truly felt like a nightmare. Upon my return from another island and a long day of travel, I arrived at the resort at 6pm, only to be met with the coldest welcome. No greetings, just a very unfriendly shift manager who informed me that there was no reservation under my name. Despite showing him my booking confirmation and proof of payment, he remained unhelpful, claiming he couldn't verify my reservation because their system was down and he wasn't receiving any emails. I even resent my confirmation email at his request, only to be told yet again that he didn’t receive anything. Standing there in the evening, without a room and with no immediate solution offered, was incredibly frustrating and unacceptable for any guest, let alone a returning one. This is no way to treat visitors, and it certainly tarnished the island's reputation for me. I hope this feedback prompts some much-needed changes in their customer service.
1 nacht verbleven in mei 2024

8/10 – Goed

Troy David

Reisde met partner
Overall property and service was excellent, great initiative to offer a $10 credit per day if you don’t require your room made up/cleaned daily. Particular mention to Daydream’s maintenance manager Kara who went above and beyond to help us and make us welcome when some tree trimming work impeded some paths. She was wonderful! Would definitely return to this resort.
4 nachten verbleven in mei 2024
Reactie van Daydream Island Resort team op 10 mei 2024
Hi Troy,Thank you for taking the time to write such kind feedback about your recent stay at Daydream Island Resort.We are so pleased you enjoyed your stay and had such a positive experience with our staff!We look forward to welcoming you back to the island in the near future. Kind regards,Daydream Island Resort Team

6/10 – Redelijk

Bronwynn

Reisde met partner
Negatief: Personeel en service
Most staff were lovely, others acted as if you were an inconvenience , all the staff that shared their knowledge regarding the living reef were fantastic as was the entertainment staff. The girl manning the snorkeling desk at lovers cove was also very friendly and helpful on 02/05/2024. The girl making coffees was snappy and unfriendly on the 2nd and 3rd May. In addition, the young man on reception checking us out didnt’t smile or ask us if we enjoyed our stay. He left us with an awful last impression. We had paint peeling of our bath and the plug hole was blocked with peeled paint when we arrived. Also the curtains in our room were ripped. We made a complaint about the bath, however nothing was done.
3 nachten verbleven in april 2024
Reactie van Daydream Island Resort team op 7 mei 2024
Hi Bronwynn,Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort.We hope you enjoyed your time in the beautiful Whitsundays!We apologise that on this occasion, we did not meet all your expectations. Your feedback is important to us and will guide us to improve in the future. We hope you consider staying with us again, allowing us another chance to offer a fantastic experience. Kind regards,Daydream Island Resort Team

8/10 – Goed

Kiki Yaying

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
beautiful island with heaps of wildlife, family friendly
3 nachten verbleven in april 2024
Reactie van Daydream Island Resort team op 3 mei 2024
Hi Kiki,Thank you for taking time to write feedback about your recent stay with us at Daydream Island Resort. We are so pleased you enjoyed your stay and were able to experience some of our incredible wildlife!We do look forward to welcoming you back to the island in the future.Kind regards,Daydream Island Resort Team.

6/10 – Redelijk

Craig

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The choices by the star rating are difficult to give a fair review, stayed Fri&Sat night , Fri we had “Fresh Local catch of the day” that was anything but, they removed from the bill Thank you, Sat we had “Slow cooked Rib at infinity and Oysters that was fantastic, great meal, the staff were all pleasant and helpful, we had a trip to the Spa that was fantastic, the bad part came to our Room , we booked a Superior King Sea View so we could have the doors open and enjoy fresh sea air and views , we were so looking forward to that , sadly the Resort SUPPORT SMOKING IN THE ROOMS , we complained 4 times over 2 days re the guests below our Room as they continually SMOKED CAMEL FAGS - MORNING , Day & NIGHT , even though we complained, nothing changed they continued to smoke at will when they felt like it even though we asked them to stop and requested the management to assist who said they would ????, there was no change , so we felt like we couldn’t open our door ever as the would fill our room Absolutely disgusting , sadly the Resort should have more control and not support smoking in the Rooms , this pretty much destroyed the weekend away is a lovely place , there was no follow up from any management even though we supplied photos and room numbers , so I guess it’s just too bad it’s your problem, not the selfish, non thinking a hole who defies thinking of others , as a non smoker you have no rights ….. be careful booking this Resort ,as we saw guests smoking on the pool edges
2 nachten verbleven in april 2024
Reactie van Daydream Island Resort team op 3 mei 2024
Hi Craig,Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort.We are so pleased to hear you enjoyed our restaurant Infinity We apologise that on this occasion, we did not meet all your expectations. Your feedback is important to us and will guide us to improve in the future.Kind regards,Daydream Island Resort Team

8/10 – Goed

WENDY

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Daydream Island Resort team op 3 mei 2024
Hi Wendy,Thank you for taking the time to write feedback about your recent stay with us at Daydream Island Resort.We are so pleased you enjoyed your stay!We look forward to welcoming you back to the island in the future. Kind regards,Daydream Island Resort Team.

6/10 – Redelijk

Sigrid

4 nachten verbleven in april 2024
Reactie van Daydream Island Resort team. op 16 apr 2024
Hi Sigrid,Thank you for taking the time to write feedback about your recent stay with us at Daydream Island Resort. We are so pleased you enjoyed your stay!We look forward to welcoming you back to the island in the future.Kind regards,Daydream Island Resort Team

6/10 – Redelijk

Steve

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
The island is basically only half open to what it was back in 2014. Dining options are limited and for some reason they have moved the SUP and Kayak areas to the other side of the island furthest from where the drinks and eating areas are. Staff are friendly and accommodating and the rooms are clean.
5 nachten verbleven in maart 2024
Reactie van Daydream Island Resort Team op 4 apr 2024
Hi Steve,Thank you for taking the time to write feedback about your recent stay with us at Daydream Island Resort. We are pleased to hear your room was to your liking and our staff took good care of you. We appreciate your feedback as it will guide us to improve.We look forward to welcoming you back to the island in the future.Kind regards.Daydream Island Resort Team

10/10 – Uitstekend

Sara Leigh

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing stay outside the busy season. Beautiful Whitsunday surroundings and friendly staff. Main complex has been renovated well. The only two points to criticise where a slightly unloved other end of the island and an unimaginative breakfast buffet, that has lost its charm after the second day. Room for improvement here. But otherwise: we loved it
4 nachten verbleven in maart 2024
Reactie van Daydream Island Resort team op 4 apr 2024
Hi Sara Leigh,Thank you for taking the time to write feedback about your recent stay with us at Daydream Island Resort. It is fantastic to hear that you enjoyed your stay and our staff took good care of you.We appreciate your feedback as it will guide us to improve.We look forward to welcoming you back to the island in the future.Kind regards.Daydream Island Resort Team

8/10 – Goed

Della

Reisde met partner
Positief: Personeel en service
Negatief: Netheid
Pool area is relaxing and having the “living reef” is great to spend time at. Not much to do at night so be prepared for a quiet vacation. Staff were very nice and efficient. If you get windy weather it is very unlikely you will be able to use the aquatic equipment. Maybe that goes without saying. We had an ocean view room but couldn’t use the balcony because it was so windy. The hotel could use a really good vacuuming and room detailing. Food was hit and miss. For the price, I felt it should have been better.
5 nachten verbleven in maart 2024
Reactie van Daydream Island Resort team op 21 mrt 2024
Hi Della,Thank you for taking the time to write feedback about your recent stay with us at Daydream Island Resort. We are so pleased you were able to relax and you took the time to enjoy our unique Living Reef.We appreciate your feedback as it will guide us to improve.We look forward to welcoming you back to the island in the future.Kind regards.Daydream Island Resort Team

10/10 – Uitstekend

Gina

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place for a family holiday!!
6 nachten verbleven in januari 2024
Reactie van Daydream Island Resort team op 26 feb 2024
Hi Gina!Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort. We are so glad you enjoyed your time with us! We hope you took time to enjoy our Underwater Observatory.We look forward to welcoming you back to the island in the future. Kind regardsDaydream Island Resort Team

10/10 – Uitstekend

Zoe Samantha

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Such a beautiful island. Although our stay being fairly short we found we had heaps of access to many different facilities including the gift shop, pools, restaurants/bars etc. The free complimentary buffet breakfast was much appreciated and the friendly staff made us made us feel welcomed :) many thanks, room 1313
3 nachten verbleven in februari 2024
Reactie van Daydream Island Resort team op 23 feb 2024
Hi Zoe Samantha,Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort. We are so glad to hear you enjoyed your stay and that our staff took good care of you!We look forward to welcoming you back to the island in the future. Kind regards,Daydream Island Resort Team

10/10 – Uitstekend

Sylvie, Anjou

Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Daydream Island Resort team op 13 feb 2024
Hi Sylvie,Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort.We are so pleased you had a good time - We hope you took a moment to enjoy our incredible Living Reef!We look forward to welcoming you back in the future.Kind RegardsDaydream Island Resort Team

6/10 – Redelijk

David Charles

4 nachten verbleven in februari 2024
Reactie van Daydream Island Resort team. op 20 mrt 2024
Hi David,Thank you for taking the time to leave feedback about your recent stay at Daydream Island Resort.We are pleased you enjoyed your stay - We hope you took the time to enjoy a cocktail at Tonic Bar!We look forward to welcoming you back to the island in the future.Kind regards,Daydream Island Resort Team.

10/10 – Uitstekend

Flavian

4 nachten verbleven in februari 2024
Reactie van Daydream Island Resort team op 20 mrt 2024
Hi Flavian,Thank you for taking the time to leave feedback about your recent stay at Daydream Island Resort. We are so pleased to hear you enjoyed your stay! We hope you took the time to experience our unique Underwater Observatory.We look forward to welcoming you back to the island in the future.Kind regards,Daydream Island Resort Team

8/10 – Goed

Paul

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice and quiet place to relax
3 nachten verbleven in februari 2024
Reactie van Daydream Island Resort team op 13 feb 2024
Hi Paul,Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort. We are so pleased to hear you enjoyed your stay and had a relaxing holiday!We do hope you were able to enjoy our incredible Underwater observatory!We look forward to welcoming you back to the island in the future.Kind RegardsDaydream Island Resort Team

10/10 – Uitstekend

Lisa

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Day dream is literally a dream to stay at the staff are amazing, the food is fabulous and the activities on and off the island are outstanding.
Reactie van Daydream Island Resort team op 8 feb 2024
Hi LisaThank you for taking the time to write such wonderful feedback about your recent stay at Daydream Island Resort.We are so pleased you enjoyed your stay and were able to take advantage of our activities!We look forward to welcoming you back to the island in the future. Kind regardsDaydream Island Resort Team

2/10 – Ontzettend slecht

Maged

Reisde met een groep, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff aren't friendly, no food variety. We are a group of 15 persons and faced issues in all the rooms. 1- one room had aircon problem and safe not working upon arrival ( they fixed both in 2 hours). 2- Safe not working in the second room and they couldn't fix and didn't offer to change the room. 3- Aircon stopped in my room at 23:30 ( Temperature is 28c and humidity very high), it is 2:30 am and they still couldn't fix it, they asked us to move to another room so we can sleep. My whole family couldn't get to sleep till 3:30am. As a result my kids missed the breakfast next morning and slept most of the day. Jonathan (Manager) refused to do a night refund after all this hassle and the frustration we had. NEVER to book in this resort again. I had to give one star in order to leave a review otherwise i would have given ZERO star.
5 nachten verbleven in december 2023
Reactie van Daydream Island Resort team op 4 feb 2024
Hi Maged,Thank you for taking the time to write feedback about your stay at Daydream Island.I do hope you enjoyed your time in the beautiful Whitsundays.We apologise that on this occasion, we did not meet your expectations. Your feedback is important to us and will guide us to improve in the future. Kind regards,Daydream Island Resort Team

10/10 – Uitstekend

SALLY

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Needs more food options for meals
3 nachten verbleven in januari 2024
Reactie van Daydream Island Resort team op 30 jan 2024
Hi Sally,Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort.We hope you had a wonderful stay while in the incredible Whitsundays! We appreciate your feedback as it will guide us to improve in the future. We look forward to welcoming you back to the island in the future.

6/10 – Redelijk

Rabie

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Rooms. No coffee machine. Furniture outdated. No complimentary biscuits. Exhaust fan faulty. Aircon excellent. Tv installed too high on wall. Shower head is terrible and drainage for vanity and bath is very poor. Brekky Area. Staff took too long to clean spillages. Fans not turned on and with the extreme humidity not comfortabl to eat at all. Everyone was dripping with sweat. Including staff. Food was way too salty. Hash browns not fresh. Not a range of hot food available. Same menu daily. Range of Activities were excellent however equipment such as stinger suits snorkels masks were very poor condition with rips in the suits. Pools were dirty and water way too hot. Gym is excellent. Service is good with helpful and friendly staff. Would i recommend it to family members? Probably not.
4 nachten verbleven in januari 2024
Reactie van Daydream Island Resort team op 22 jan 2024
Hi Rabie,Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort.I'm glad you had good service with our wonderful staff and were able to take advantage of our wide range of activities and gym! We apologise that on this occasion, we did not meet your expectations in all areas. Your feedback is important to us and will guide us to improve in the future. We hope you consider staying with us again allowing us another chance to offer a fantastic experience.

8/10 – Goed

Eldi

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lack of variety for the restaurants on the island very simple and basic
7 nachten verbleven in januari 2024
Reactie van Daydream Island Resort team op 22 jan 2024
Hi Eldi,Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort. I hope you had a wonderful stay while in the Whitsundays!We appreciate your feedback as it will guide us to improve in the future.We hope you consider staying with us again allowing us another chance to offer a fantastic experience.

10/10 – Uitstekend

Shanae

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely beautiful
2 nachten verbleven in januari 2024
Reactie van Daydream Island Resort team op 22 jan 2024
Hi Shanae, Thank you for your wonderful feedback about your recent stay at Daydream Island Resort.We hope you had a fantastic time while you were in the beautiful Whitsundays!We look forward to welcoming you back again in the future.

10/10 – Uitstekend

Roy Gregory

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff went overboard to make our stay fantastic, highly recommended.
Reactie van Daydream Island Resort team op 19 jan 2024
Hi Roy, Thank you for taking the time to write such wonderful feedback about your recent stay at Daydream Island Resort. We are so pleased to hear that our staff helped make your stay so fantastic. We look forward to welcoming you again in the future.

10/10 – Uitstekend

Mandeep

3 nachten verbleven in januari 2024
Reactie van Daydream Island Resort team op 19 jan 2024
Hi Mandeep,Thank you for your wonderful feedback about your recent stay at Daydream Island Resort.We hope you had a fantastic time while you were in the beautiful Whitsundays and had time to enjoy a sunset at Lovers Cove.We look forward to welcoming you back again in the future.

8/10 – Goed

Sabika

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall a good and enjoyable stay. One thing that could do with improvement is the breakfast buffet included, food could be more fresh and more of a variety.
4 nachten verbleven in januari 2024
Reactie van Daydream Island Resort team op 19 jan 2024
Hi Sabika,Thank you for your wonderful feedback about your recent stay at Daydream Island Resort. I hope you had a relaxing stay and took the time to enjoy our beautiful living reef.We look forward to welcoming you back again in the future.

8/10 – Goed

Wendy

Reisde met familie
Ants in room all over wall. House keeping not replacing towels, cups and saucers. Not having a vacuum or broom with them to sweep/clean floors. Very poor service. Plus female staff on Reception need to smile at least once !
8 nachten verbleven in januari 2024
Reactie van Daydream Island Resort team op 19 jan 2024
Hi Wendy,Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort. I do hope you enjoyed your time in the beautiful Whitsundays.We apologise that on this occasion, we did not meet your expectations. Your feedback is important to us and will guide us to improve in the future. We hope you consider staying with us again allowing us another chance to offer a fantastic experience.

6/10 – Redelijk

Amrita

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Resort should provide better customer service since many people go there to relax and have a good holiday. I went there with my other 2 friends, we had to constantly asked for extra towels, water glass & etc even though room was booked for 3 people. Quality and quantity of food was very low for all the meals, eve ice cream weren't tasting like ice cream, felt like we were provided with all the left over food with very high price.
3 nachten verbleven in januari 2024
Reactie van Daydream Island Resort team op 19 jan 2024
Hi Amrita, Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort. I do hope you enjoyed your time in the beautiful Whitsundays.We apologise that on this occasion, we did not meet your expectations. Your feedback is important to us and will guide us to improve in the future. We hope you consider staying with us again allowing us another chance to offer a fantastic experience.

8/10 – Goed

Nicola Roselind

Positief: Personeel en service, staat van de accommodatie en faciliteiten
4 nachten verbleven in januari 2024
Reactie van Daydream Island Resort team op 19 jan 2024
Hi Nicola, Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort.We hope you had a fantastic time while you were in the beautiful Whitsundays and had time to enjoy our Living Reef. We look forward to welcoming you back again in the future.

8/10 – Goed

Anna, Ormeau

Reisde met partner
Positief: Personeel en service
It's a good resort, they just need to improve in maintaining the property. The rooms needs to be cleaned at least every other day if they cannot afford a daily housekeeping. They probably need to hire more staff to better their service. Good for a max 4 days stay, otherwise you will get bored. We had a good experience overall. It is a very unique resort with lots of potential. The staff are very friendly and accommodating. We would certainly go back as it is a great experience to just be stuck in an island, be away from the hustle and bustle and just do nothing but chill and eat.
6 nachten verbleven in december 2023
Reactie van Daydream Island Resort team op 19 jan 2024
Hi Anna, Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort. I'm glad our wonderful staff took care of you during your stay and I hope you had the time to enjoy the unique living reef!We look forward to welcoming you back in the future.

10/10 – Uitstekend

Rosanna

Positief: Netheid
4 nachten verbleven in januari 2024
Reactie van Daydream Island Resort team op 19 jan 2024
Hi Rosanna, Thank you for your wonderful feedback about your recent stay at Daydream Island Resort.We hope you had a fantastic time while you were in the beautiful Whitsundays and had time to enjoy a sunset at Lovers Cove.We look forward to welcoming you back again in the future.

8/10 – Goed

Tim

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
5 nachten verbleven in januari 2024
Reactie van Daydream Island Resort team op 19 jan 2024
Hi Tim, Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort. I do hope you enjoyed your time in the beautiful Whitsundays. We look forward to welcoming you back in the future.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
7 nachten verbleven in december 2023
Reactie van Daydream Island Resort team op 18 jan 2024
Hi!Thank you for your wonderful feedback about your recent stay at Daydream Island Resort.We hope you had a fantastic time while you were in the beautiful Whitsundays and had time to enjoy our Living Reef. We look forward to welcoming you back again in the future.

6/10 – Redelijk

Elita

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The bathroom had mould and the shower screen was so covered in soap scum, you could hardly see through it. We went to wash my niece in the bath and the paint was peeling off the tub. Not great. The food is super limited and not very appetising.
5 nachten verbleven in januari 2024
Reactie van Daydream Island Resort team op 18 jan 2024
Hi Elita,Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort. I do hope you enjoyed your time in the beautiful Whitsundays.We apologise that on this occasion, we did not meet your expectations. Your feedback is important to us and will guide us to improve in the future. We hope you consider staying with us again allowing us another chance to offer a fantastic experience.

6/10 – Redelijk

Michelle

7 nachten verbleven in december 2023
Reactie van Daydream Island Resort team op 18 jan 2024
Hi Michelle,Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort.I do hope you had a wonderful time while you were in the beautiful Whitsundays!We look forward to welcoming you back again in the future.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep, Reisde met familie
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Negatief: Netheid, personeel en service
So much potential, but misses the mark.
Its an Ok resort, but nothing like others in the area in terms of service, cleanliness and variety. Only 2 main restuarants to choose from plus the breakfast buffet that is also a third dinner choice for 'bbq' but is simply not worth the per head price you pay. The staff are all forced to run multiple jobs eg the lifeguards are also in charge of some of the arts/craft activities, so clearly the owners are trying to stretch their staff to avoid having specialised people available which means no one 'owns' anything and are just there to get in and out everyday for a pay cheque and are not very dedicated to their roles. The grounds are not well kept with kangaroo poo everytwhere and no one is cleaning up after them or the guests by the pool which means the animals are getting into all the scraps and making a mess. On a positive, Lovers Cove is wonderfull and location to the other islands is great. Shuttle service is good. Island had a great opportunity to open back up after Cyclone Debbie as an exclusive resort, but has missed the mark with poor management and trying to sweat both physical and people assets.
5 nachten verbleven in januari 2024
Reactie van Daydream Island Resort team op 18 jan 2024
Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort.I do hope you had a wonderful time while you were in the beautiful Whitsundays!I'm glad you were able to enjoy Lovers Cove - We think its pretty special. We apologise that some areas did not meet your expectations but rest assured your feedback is important to us and will guide us to improve in the future.We hope you consider staying with us again allowing us another chance to offer a fantastic experience.

10/10 – Uitstekend

Rachelle Jane

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
6 nachten verbleven in januari 2024
Reactie van Daydream Island Resort team op 18 jan 2024
Hi Rachelle,Thank you for your wonderful feedback about your recent stay at Daydream Island Resort.We hope you had a fantastic time while you were in the beautiful Whitsundays and had time to enjoy our Living Reef. We look forward to welcoming you back again in the future.

8/10 – Goed

Maxine Brigid

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved our stay at Daydream - the inclusions were fantastic, it was super convenient having everything available to you on the island, and staff were so helpful! Personally we loved the coffee kiosk, so we could take a coffee on a morning walk around the island. Also loved being able to hire all water sports equipment for free! Rooms were neat and clean, and the activities timetable was fantastic!
5 nachten verbleven in januari 2024
Reactie van Daydream Island Resort team op 18 jan 2024
Hi Maxine,Thank you for such wonderful feedback on your recent stay at Daydream Island Resort. We are so happy to hear you enjoyed the convenience of Coffee Bean and were able to fully enjoy the fantastic offerings from activities and get out on the beautiful blue waters!We look forward to welcoming you back again in the future.

4/10 – Matig

Linda

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in januari 2024
Reactie van Daydream Island Resort team op 18 jan 2024
Hi Linda,Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort.I do hope you had a wonderful time while you were in the beautiful Whitsundays!We look forward to welcoming you back again in the future.

6/10 – Redelijk

Kyle

Negatief: Netheid, personeel en service
3 nachten verbleven in december 2023
Reactie van Daydream Island Resort team op 18 jan 2024
Hi Kyle,Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort.I do hope you had a wonderful time and were able to enjoy a sunset at Lovers Cove!We look forward to welcoming you back again in the future.

2/10 – Ontzettend slecht

Sarah

Reisde met familie en kleine kinderen
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The stuff was unprofessional the service was outrages the food was terrible
4 nachten verbleven in december 2023
Reactie van Daydream Island Resort team op 18 jan 2024
Hi Sarah,Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort. I do hope you enjoyed your time in the beautiful Whitsundays.We apologise that on this occasion, we did not meet your expectations. Your feedback is important to us and will guide us to improve in the future. We hope you consider staying with us again allowing us another chance to offer a fantastic experience.

6/10 – Redelijk

Marie-Louise

Negatief: Netheid, staat van de accommodatie en faciliteiten
7 nachten verbleven in december 2023
Reactie van Daydream Island Resort team op 18 jan 2024
Hi Marie-Louise,Thank you for taking the time to write feedback about your recent stay at Daydream Island.I do hope you had a wonderful time and enjoyed our amazing Living Reef!We look forward to welcoming you back again in the future.

2/10 – Ontzettend slecht

Sewa

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overrated, overhyped, not worth the money. Motels are probably better than this so-called resort. They can't even provide water bottles with the kind of money they charge. Too crowded...When I said, don't you even ask "how was your stay", the person at concierge just grinned, didn't even say a word. That to me is callous attitude.
2 nachten verbleven in december 2023
Reactie van Daydream Island Resort team. op 18 jan 2024
Hi Sewa, Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort.We apologise that on this occasion, we did not meet your expectations. Your feedback is important to us and will guide us to improve in the future.We hope you consider staying with us again allowing us another chance to offer a fantastic experience.

8/10 – Goed

Joshua

Reisde met familie en kleine kinderen
Positief: Netheid
Absolutely beautiful location. Greeting staff and reception staff upon entry are super vibrant and friendly, the rest of the staff not so much. Very Under staffed for a peak period. Average food and not many options. Food and drinks on the expensive side for what you get and for the quality. Pools were nice. The living reef was great. Not many options for young children. Buffet breakfast was outstanding. Overall a great time and would visit again but with lower expectations. The mixed reviews online were lived up to
7 nachten verbleven in december 2023
Reactie van Daydream Island Resort team. op 17 jan 2024
Hi Joshua,Thank you for taking the time to leave us this review! We are so glad you enjoyed the pools and living reef and our wonderful buffet breakfast.We look forward to welcoming you again as we strive to exceed your expectations.

4/10 – Matig

Omar, BOOVAL

6 nachten verbleven in december 2023
Reactie van Daydream Island Resort team. op 18 jan 2024
Hi Omar,Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort. I do hope you enjoyed your time in the beautiful Whitsundays.We apologise that on this occasion, we did not meet your expectations. Your feedback is important to us and will guide us to improve in the future. We hope you consider staying with us again allowing us another chance to offer a fantastic experience.

6/10 – Redelijk

Samantha

Reisde met partner
Negatief: Personeel en service, voorzieningen
My partner and I stayed on daydream island for seven nights. Perhaps if you are looking for a family holiday with young children, and are not too fussed about frills, this may be just the thing. For couples looking for a quiet relaxing hassle free holiday, it didn’t quite hit the spot. Bookings - Be warned in advance that bookings to do anything are essential (eat lunch/ dinner/ go on a ferry etc). Nothing can be done spur of the moment! In addition, the activities that we did book were not exactly a seamless experience. Missed details led to us doing a considerable amount of organising on behalf of staff, with a “cruise” to Whitehaven beach sold to us turning out to be simply a series of ferry passes. Staff and service- Very hit and miss, some were exceptional (Brendan from jet skiing and jade from Salti dining). Others were too young, clearly just here for a short time and no real investment in making your experience better. Lack of hospitality experience showed, with house keeping not emptying bins (and not refilling bin liners once I emptied it myself), not vacuuming rooms when asked and having no system to easily make requests for room service. Additionally, ringing for the front desk was never answered. It took us walking down to front desk (always manned by staff) for us to put requests in. Sometimes they were actioned, mostly not. Amenities - The pool area needs way more shade available, especially given the large amount of young families and children.
7 nachten verbleven in december 2023
Reactie van Daydream Island Resort team. op 17 jan 2024
Hi Samantha,Thank you for taking the time to share your experience at Daydream Island Resort.We are so glad you enjoyed your experience Brendan and Jade, they are wonderful!We apologise that some areas did not meet your expectations but rest assured your feedback is important to us and will guide us to improve in the future.We hope you consider staying with us again allowing us another chance to offer a fantastic experience.

6/10 – Redelijk

Omar, BOOVAL

Negatief: Personeel en service
generally a nice place staff is a real issue and service subsequently is exceptionally low quality
2 nachten verbleven in december 2023
Reactie van Daydream Island Resort team op 18 jan 2024
Hi Omar,Thank you for taking the time to share your experience at Daydream Island Resort. I hope you were able to enjoy our wonderful Living Reef while you stayed with us!We apologise that some areas did not meet your expectations but rest assured your feedback is important to us and will guide us to improve in the future.We hope you consider staying with us again allowing us another chance to offer a fantastic experience.

8/10 – Goed

Anura

4 nachten verbleven in december 2023
Reactie van Daydream Island Resort team op 22 jan 2024
Hi Anura, Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort.We hope you had a fantastic time while you were in the beautiful Whitsundays and had time to enjoy our Living Reef. We look forward to welcoming you back again in the future.

4/10 – Matig

Bharat

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en voorzieningen
3 nachten verbleven in december 2023
Reactie van Daydream Island Resort team op 18 jan 2024
Hi Bharat,Thank you for taking the time to write feedback about your recent stay at Daydream Island Resort. I do hope you enjoyed your time in the beautiful Whitsundays.We apologise that on this occasion, we did not meet your expectations. Your feedback is important to us and will guide us to improve in the future.We hope you consider staying with us again allowing us another chance to offer a fantastic experience.

10/10 – Uitstekend

lynsey

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful views and spacious room - free in house movies - 2 lovely restaurants and cute pool swim up bar. Loved the wildlife and the living reef was excellent and unique. Great tour from the island and easy to get to from Hamilton island airport
4 nachten verbleven in december 2023
Reactie van Daydream Island Resort team. op 17 jan 2024
Hi Lynsey, Thank you for your wonderful feedback about your recent stay at Daydream Island Resort. Were so glad you enjoyed your stay and got to experience our incredible wildlife and Living Reef.We look forward to welcoming you back in the future.

10/10 – Uitstekend

Space

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had an amazing stay.
3 nachten verbleven in december 2023
Reactie van Daydream Island team op 14 dec 2023
Hi SpaceGreetings from Daydream Island Resort and Living Reef.Thank you for taking the time to share your feedback with us following your recent stay with us on the island we truly do appreciate it. It is comments like these that help us continue to learn, grow and recognise the team for tall if their amazing efforts.Wishing you an enjoyable day.Kind Regards,