Dear ShelleyIt was really lovely hosting you and your husband. Thank you so much for your friendliness and being lovely guests! We hope you'll find and opportunity to revisit us again next time you are looking for a break!Best wishes,Robert and Janz

Hello Raymond Thank you for your review. We are glad that you appreciated the view from your room as well as the cleanliness and peacefulness of our Victorian home and B&B. The hill that we are situated upon opens up onto open fell with gorgeous walks including The Dales Way, a long distance footpath between Bowness on Windermere and Ilkley. Our location is particularly fab for people walking this pretty trail as Blenheim Lodge is the first guest house off The Dales Way in Bowness on Windermere. Yes, our house is situated on top of a hill lane, but without being located where we are, you wouldn't have had the far-reaching Lake views that you enjoyed from your en-suite bedroom. In fact, all our rooms offer amazing views either of Lake Windermere and fells or of Brant Fell and its woodlands. Depending on how quickly one walks, that 3-5 minutes' walk along Brantfell Road from our B&B keeps Blenheim Lodge just far enough away from the hustle and bustle of Bowness centre, yet offers facilities and attractions practically on our doorstep. The hill protects us from noise, which means that guests who enjoy peace and quiet will enjoy the sound of silence when staying at Blenheim Lodge.

Thank you, Shogo, for your lovely review. We are happy that you enjoyed your break at Blenheim Lodge. Hope to welcome you again next time you come to the Lake District National Park.

Hello Rick, I am sorry that you found the room too small for yourself and your wife. However, we have no means of describing our rooms on Expedia - only tick boxes, and the photos which depict a small room with a nice walk-in shower en-suite, which I see you failed to mention. I did also tell you and your wife about the easier route uphill, but without the hill, you wouldn't have had the fabulous views of Lake Windermere and fells from your bedroom. Of course, you could also have driven your car or used a taxi to take you up and down hill. Again, there is no opportunity to mention this aspect of Blenheim Lodge on the Expedia site, but we did our best by putting up photos showing our hillside location, with the views looking DOWNWARDS of the house, thereby indicating the incline between the house and the centre of Bowness, where the Lake is. Please note that there isn't even a tick box to state that we are located on a hill, much less a hilltop. The road name is "Brantfell Road". In dictionaries, "Brant" means steep, and a fell is a hill or mountain. Thus, the steepness of the road is amply described already in its name. I am sorry that you felt it necessary to blame us for the road, when we have had no input into the building of it, nor the creation of the hill itself. The Lake District is full of hills and mountains, and we and many guests over the years love our location because it is peaceful and on the edge of walks onto open fell and viewpoints, yet the local amenities, activities, and Windermere's shores are only 5 minutes' walk from our door.

Hello Kevin Many thanks for your wonderful review. You both were star guests, and we thoroughly enjoyed meeting and hosting you at Blenheim Lodge. Thank you also for mentioning our Covid policies as keeping our guests and ourselves safe are really important to us, since it is only by doing so that we can keep all those we love and anyone else we might meet safe. It was lovely meeting you both and having a natter, and we'd be delighted to welcome you again any time you come to the Lakes! Take care, Robert and Janz

Dear Sarah, I am happy to read that you liked the location of Blenheim Lodge and also the room you had. Without the hill, you wouldn't have been able to enjoy the immensity and breadth of Lake Windermere to the fells beyond. Your view was panoramic and encompassed approximately 8 miles of Windermere's 10.5-mile length. I wish to point out the unfairness of your comment that you did not receive breakfast. Yours was a "ROOM ONLY" BOOKING. Please see below: Customer Requests: 1 Double Bed.Non-smoking room required. Booking Details: 1 x DOUBLE ROOM, PRIVATE BATHROOM (THE ATTIC) - ROOM ONLY Arrive 6 Aug 2021 for 3 nights Guests: 2 adults Names: None entered I have not copied and pasted your full name in this capture of the details above as sent to us by the company you booked through - Expedia - because I wish to preserve your identity. Of course, you may wish to look at your reservation again to check that you have booked "ROOM ONLY" at our Lodge. Moreover, I phoned and spoke with you and followed it up with a letter as I do with everyone who books with us to now to explain how we are operating at Blenheim Lodge, and gave you the opportunity to cancel FREE OF CHARGE despite your non-refundable policy in case you didn't agree with our Covid Policy. You may refresh your memory by reading the letter I sent sent on 11th July at 12:35 again below: Dear Sarah Thank you for your booking and chatting with me. Please find below the letter I send to all our guests regarding our Covid Precautions and how we are doing things here at Blenheim Lodge. I am writing to update you on our current Covid-19 Precautions document accompanying this email. We are going to be maintaining the 2-metre or 1-metre-plus rules, and the wearing of masks when guests are in our property. We closed our guest lounge during the last opening, and will do so again this year. However, our guests will still be able to enjoy beautiful Lake Windermere and/or fell views from their bedroom windows. Please click on our Covid-19 Precautions document where there is more information about what we are doing in order to inhibit the spread of the virus, and for which we request your co-operation, such as the opening of your room door and windows before you leave, bagging up of your rubbish and leaving it outside your door for us to pick up when you leave us, etc. We will also not be cleaning the room during your stay, but please ask if you require anything eg toilet rolls, teabags, milk etc. You will be aware that your booking does NOT include breakfasts, but there are many local places open for breakfasts, so please book ahead. The area we are in is Bowness on Windermere, and Windermere itself also has lots of eateries. (Windermere is a mile from us.) Please also book up for dinner as we do not allow takeaway food to be consumed in our house. Please can you confirm ASAP that the above arrangements regarding 2-metre social distancing, the closure of our guest lounge, general self and neigh

Many thanks for your review, John. I am happy to hear that you enjoyed your stay at Blenheim Lodge. All our rooms have wonderful views of Lake Windermere and fells, except one which has pretty and tranquil fell views only. Our place is indeed located in a lovely spot with open fell and its trails and viewpoints to explore quite literally on our doorstep, as well as the convenience of local attractions, including Windermere itself and the Lake cruises as well as local amenities such as you've mentioned just minutes' walk away. We are very happy to read that you had a lovely weekend at our place. If I knew how to, I would post a smiley face!

Hello! It is difficult to please everyone. You arrived at 10:30 AM - morning - and our check in time is 4 pm. You then parked your car in our car park free of charge whereas you'd have had to PAY FOR PARKING had you parked in one of the local car parks. Why did you not mention this in your review? We immediately telephone and write to everyone who books accommodation at our house now and it was explained to you when your booking was received that we CANNOT open our lounge or dining room. The latter is our own which we used to share with guests, so the reason is obvious since we cannot have many people from different households sharing the same space at the same time for safety's sake. Regarding breakfast, you made a ROOM ONLY reservation. This is obvious on the booking confirmation that Expedia had sent you and you were aware of it when I rang to speak with you right after your booking came through. We do NOT offer breakfasts on Expedia bookings and haven't done so for years now. I also specifically tell all Expedia guests that their bookings are ROOM ONLY because this is the set up on Expedia, and would have said the same to you at the time I phoned you right after receiving your booking in our Inbox. (Please check this out on ALL our listings on Expedia.) Regarding fresh milk, we ask all our guests to let us know whenever they would like some. It's not good to leave milk outside the fridge in case it goes off. For this reason, we put jugs of milk outside the rooms when they are requested, rather than large full cartons. However, we would have been happy to put out larger amounts for you in a large jug had you requested it. We also ask guests to let us know if they require extras of anything else, and we would have delivered them to outside their rooms eg more teabags, for instance. When first speaking with you after your receiving your booking, I did tell you about our Covid Precautions and then I also sent the letter you received via email with respect to our precautionary protocols which you accepted. Whilst speaking on the phone, I explained that this is the way in which we are working in order to keep both our guests and ourselves safe. I then offered you FREE CANCELLATION if you didn't agree with our protocols and wished to cancel instead. You said that you were happy to keep your booking. Regarding our location, it is obvious from the photos and the description of our Lodge that it is on a hilltop: "Our hilltop B&B is secluded" is mentioned in the descriptive text. There is also a photo of the house taken from the back of the hill upon which we are located. Moreover, all the photos of the views from Blenheim Lodge display a perspective where the Lake is downwards of the house itself. It is worth noting that whilst you talk about the owner walking in the grounds of OUR OWN LAND that you did NOT mention once that he looked up to look at your windows. (It is an insult for you to imply that he would wish to look inside your room whilst

Thank you for your lovely review, Kat. It's so nice to hear that someone has enjoyed his or her stay at Blenheim Lodge. Yes, everything is so close - within walking distance - of Blenheim Lodge, but our hilltop location offers a peaceful retreat from the hustle and bustle of Bowness centre, and easy access onto Brant Fell with its plentiful walks and viewpoints, as well as The Dales Way Footpath, of course, which is practically on our doorstep. Look forward to welcoming you another time you are visiting the Lakes!

Thank you for your review and giving us top marks for your stay at Blenheim Lodge. I am sorry that we could not open the specific windows you have alluded to as those triple floor to ceiling windows in the room you booked constitute almost one full wall of the room, and accommodation providers are bound by Health and Safety rules for the safety of their guests. However I am glad that you were able to open the single bay window from which - as with the triple bay windows in the room - are stunning views of Lake Windermere and the fells. I am so pleased you liked the antique four-poster bed, with its lovely silk drapes. Thank you for mentioning it. Best wishes from Blenheim Lodge.