6/10 – Redelijk
Paul
17 aug 2025
Positief: Voorzieningen
Negatief: Netheid, personeel en service
I recently stayed at The Castle Hotel Windsor.
Positives:
The location is excellent, right in the heart of Windsor, and the bed was very comfortable, which made for a good night’s sleep.
Negatives:
Unfortunately, the overall cleanliness of the room let the stay down. There were noticeable stains on the carpet, sofa, walls, and even the bath, which made the room feel poorly maintained.
Service at the bar was also disappointing. On one occasion, despite there being four staff on shift and the bar being quiet, I waited 30 minutes for a drink I had ordered, which never arrived. Instead, two staff members spent considerable time telling two Asian customers that the kitchen had closed and they couldn’t order food, despite it being only 8:42pm (well before the stated 9pm closing).
Overall:
The location and bed were the only real highlights. Given the issues with cleanliness and service, I would be very unlikely to return
Paul
2 nachten verbleven in augustus 2025
