Mandarin Oriental Hotel Group-accommodaties in Yokohama

"Hotel New Grand is old school hospitality, where a guests is treated like a celebrity. They are all amazing at their job, with their kindness, attention to detail, and the pleasant atmosphere they help create. Of all the hotels I've stayed at, there are only 2 other hotels that come close. Easy 5/5 stars, and definitely a hotel I'd recommend. "

"Was 3 hours earlier because of my flight from the Netherlands, very tired but had to wait 3 hours before checking in. My reservation was not in the computer system and check out is very early 10am. Very small rooms but ok for one night. Will next time take another hotel."

"Good location, comfortable room with all normal amenities. Just one caveat: hotel parking is per day starting at 14h. When parking earlier they wanted to charge a full day. Only after a lot of discussion they agreed not to. Quite customer unfriendly. Otherwise a nice hotel"