The staff try their best to be rude. Instead of trying to make it an enjoyable stay, they try to fight with guests or tell them off. It’s not one person but every staff member I onteracted with tried to treat people in a condescending manner.
Extra unpublished charges. They charged a compulsory charge for bed linen where there competitors include it free of charge. Loads of other small charges. The Ryanair of hostels.
Everything is German eventhough you are in Amsterdam, the staff speak German, the TV was in German. Literally only German stations, no Dutch, no English.
Awful experience. A shame as it’s a nice building and good location. Lots of potential