Een bureau, een strijkplank/strijkijzer, gratis babybedden, extra bedden
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Beoordelingen van Quality Inn

2.5 out of 5
Quality Inn
300 E Whitestone Blvd, Cedar Park, TX

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 324 van 891 beoordelingen" "
Gastenscore: 8 - Goed. 299 van 891 beoordelingen" "
Gastenscore: 6 - Redelijk. 139 van 891 beoordelingen" "
Gastenscore: 4 - Matig. 65 van 891 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 64 van 891 beoordelingen" "

8,0/10

Netheid

8,2/10

Personeel en service

7,4/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

7,0/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

jocelyn

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Our first room that we were given was not even clean.. moved to new room that was not what we originally booked and should have cost less had a couple roaches and a cricket in it.. bathroom sounded like a hurricane was about to happen when you turned it on.. not to mention the man that sat outside the room in the common area talking on his phone loud and late into the night
1 nacht verbleven in mei 2024
Reactie van Quality Inn op 21 mei 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.

8/10 – Goed

Kimberly

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean, smelled nice, friendly staff
2 nachten verbleven in mei 2024
Reactie van Quality Inn op 17 mei 2024
Kimberly, Thank you for taking the time to review our hotel, we appreciate your feedback.

8/10 – Goed

Heather

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
The breakfast was a little lacking on some days. Great area. Easy enough in and out. Close to other amenities.
6 nachten verbleven in mei 2024
Reactie van Quality Inn op 10 mei 2024
Heather, Thank you for taking the time to review our hotel, we appreciate your feedback and hope to see you again.

2/10 – Ontzettend slecht

Victor

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mucho olor a marciana y muy poca acondicionamiento
3 nachten verbleven in april 2024
Reactie van Quality Inn op 10 mei 2024
Victor, sorry for the inconvenience, but thank you for providing us with a feedback, this will help us to improve your stay in the future.

8/10 – Goed

Martin

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024
Reactie van Quality Inn op 30 apr 2024
Martin, Thank you for staying with us. We hope to see you again.

8/10 – Goed

Sharon

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
very clean
1 nacht verbleven in april 2024
Reactie van Quality Inn op 30 apr 2024
Sharon, Thank you for staying with us. We hope to see you again.

8/10 – Goed

Sarah

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Great rooms with a nice layout. Pool area and conveniently located
1 nacht verbleven in april 2024
Reactie van Andy op 16 apr 2024
Sarah, Thank you for taking the time to review our hotel. We appreciate your feedback

6/10 – Redelijk

Reina

1 nacht verbleven in april 2024
Reactie van Quality Inn op 10 mei 2024
Reina, Thank you for taking the time to review our hotel, we appreciate your feedback and hope to see you again.

8/10 – Goed

Marc

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Andy op 10 apr 2024
Marc, thank you for taking the time to respond, we hope to see you again.

2/10 – Ontzettend slecht

Jordan

2 nachten verbleven in maart 2024
Reactie van Andy op 9 apr 2024
Jordan, We are sorry to hear about your experience, we would appreciate if you had more feedback. We would love to hear more about your experience. Please email us at Qualityinncp@gmail.com. We hope to see you again.

8/10 – Goed

Saksith

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet and peaceful
2 nachten verbleven in april 2024
Reactie van Adam op 6 apr 2024
Thank you for the review!

8/10 – Goed

Leslie

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Place was really clean , standard rooms , no issues with noise during the night !
2 nachten verbleven in maart 2024
Reactie van Adam op 6 apr 2024
Thank you for the review!

8/10 – Goed

JOHNATHON

2 nachten verbleven in maart 2024
Reactie van Quality Inn op 23 apr 2024
Thank you for the review. We hope to see you again.

6/10 – Redelijk

Josh, Richmond

Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Adam op 6 apr 2024
Thank you for the review!

4/10 – Matig

Huaqiang

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
You can hear everybody talk and watching tv
5 nachten verbleven in maart 2024
Reactie van Adam op 30 mrt 2024
Thank you bringing this matter to our attention. We appreciate your time and hope you enjoy the rest of your travels safely!

4/10 – Matig

Jarvis

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bad service
3 nachten verbleven in maart 2024
Reactie van Adam op 25 mrt 2024
Thank you for the review. We apologize for having not exceeded your expectations with quality service. We appreciate your time and hope you enjoy the rest of your travels safely!

10/10 – Uitstekend

ri

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very helpful and kind. Everything was clean. Place was quiet. Location is next to a railroad track, with runs all through the night, the bells qnd horn could be heard but not so much the train passing. The wifi speed was slow probably due to everyone utilizing. I have T-mobile and the cell service was crappy, I could hardly get a signal. Overall the stay was great.
2 nachten verbleven in maart 2024
Reactie van Andy op 18 mrt 2024
Ri, Thank you for the review, we appreciate your feedback and hope to see you again.

4/10 – Matig

Barbara

Very thin walls. I had to listen to a man on one side of my room snoring and on the other side a man coughing all night long. Lobby was dingy Room was clean although fan in bathroom was extremely loud
2 nachten verbleven in februari 2024
Reactie van Adam op 3 mrt 2024
Thank you for bringing these matters to our attention. We appreciate your time, and hope you enjoy the rest of your travels!

10/10 – Uitstekend

Kathleen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely, restful stay. 5 stars. Thank you!
1 nacht verbleven in februari 2024
Reactie van Adam op 18 feb 2024
Thank you for providing this review! We appreciate your time, and hope to see you again if you're ever back in the Cedar Park area!

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not impressed with service, bathroom sink and toilet not working properly, breakfast was not great
2 nachten verbleven in januari 2024
Reactie van Andy op 23 jan 2024
We are sorry to hear that your stay was not up to your expectation, we would like if we had a chance to resolve the issue during your stay, we are unaware about any issues reported. We hope you will give us another opportunity to better serve you in the future. Thank you.

6/10 – Redelijk

Rafique

1 nacht verbleven in januari 2024
Reactie van Andy op 23 jan 2024
Thank you for your response

4/10 – Matig

Michelle

1 nacht verbleven in januari 2024
Reactie van Adam op 13 jan 2024
Thank you for the review!

8/10 – Goed

Edgar Acuna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Adam op 13 jan 2024
Thank you for the review!

6/10 – Redelijk

Rachel

1 nacht verbleven in december 2023
Reactie van Adam op 13 jan 2024
Thank you for the review!

10/10 – Uitstekend

Christian

2 nachten verbleven in december 2023
Reactie van Adam op 8 jan 2024
Thank you for the review!

6/10 – Redelijk

Matthew

Zakenreiziger
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Adam op 2 jan 2024
Thank you for providing this feedback!

10/10 – Uitstekend

Jonathan

2 nachten verbleven in december 2023
Reactie van Andy op 14 feb 2024
Jonathan, thank you for taking the time to review our hotel, we appreciate your feedback and hope to see you again.

4/10 – Matig

Sergio

2 nachten verbleven in december 2023
Reactie van Adam op 30 dec 2023
Thank you for providing this feedback!

2/10 – Ontzettend slecht

Xenia

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
So I went on Expedia for my trip and booked a hotel here, I called to confirm and they never had my reservation so I call Expedia and they get told the same thing. I get relocated to a new hotel with no extra charge supposedly but then I wake up the next day with 2 charges of $85.34 for this hotel that I didn’t even stay at and that states I was not in their system. When I called Expedia to get my money they call the property and they are unable to do anything so I had to call my bank and I am yet to receive a refund for money on a place I did not even stay at!
1 nacht verbleven in december 2023
Reactie van Quality Inn op 14 feb 2024
We are sorry for the inconvenience, but there seems to be a confusion and expedia can help you with that.

10/10 – Uitstekend

Sirnitra

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
The hotel was nice and clean
1 nacht verbleven in december 2023
Reactie van Andy op 26 dec 2023
Hello, Thank you for taking the time to review our hotel and giving us a chance to serve. We hope to see you again.

10/10 – Uitstekend

Patricia

1 nacht verbleven in december 2023
Reactie van Andy op 26 dec 2023
Hello, Thank you for taking the time to review our hotel and giving us a chance to serve. We hope to see you again.

2/10 – Ontzettend slecht

Ligia

Nunca hice checking porque me enfermé resfríe y el clima me hizo cambiar mi itinerario, escribí a la manager Swaty para solicitar una reconsideracion y cambiar la reserva para otro día u obtener un refund, pero me cobraron la Reserva en su totalidad negándose ni a devolverme mi dinero a la tarjeta o cambiar el día
1 nacht verbleven in december 2023
Reactie van Andy op 26 dec 2023
Hello, Sorry for the inconvenience, but the cancellation policy does not allow us to change or cancel any reservations.

10/10 – Uitstekend

Ruben

1 nacht verbleven in december 2023
Reactie van Adam op 23 dec 2023
Thank you for the review!

8/10 – Goed

Gerardo

1 nacht verbleven in december 2023
Reactie van Adam op 8 jan 2024
Thank you for the review!

2/10 – Ontzettend slecht

Ernesto

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
They should put staff who speak both languages English and Spanish.
1 nacht verbleven in december 2023
Reactie van Adam op 11 dec 2023
Thank you for the feedback. We do have staff that are able to speak both in English and in Spanish, but not every staff member is bilingual, and not every employee is available to translate. We appreciate your understanding!

10/10 – Uitstekend

James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Adam op 9 dec 2023
Thank you for the feedback!

2/10 – Ontzettend slecht

Victoria

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I accidentally got the dates wrong for my reservation and when i called them to change it they were unwilling to help and refused to give me a refund despite me not staying there. I then called back the next day to speak to the manager who they assured me would be there and would be able to fix my issue and she again wasn’t there. They assured me that she would be calling me Monday and here we are still no call and no resolution to my my refund.
1 nacht verbleven in december 2023
Reactie van Andy op 26 dec 2023
Hello, We are extremely sorry about the issue, but expedia policy does not allow for refunds when the reservation is within the no cancellation policy. We hope you understand the policy and procedure when making the reservation. Thank you for the cooperation and have a wonderful day.

6/10 – Redelijk

Margie

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Not a very pleasant stay
The guy at check-in "announced" my room number loudly with several guests (men) standing just behind me in the lobby. Not good ! The coffeemaker did not work in the room. The bedding appeared clean, minus the comfort, but the room in general felt old. It is VERY loud at that location as it is next to the highway and railroad tracks. That was my undersight.
1 nacht verbleven in december 2023
Reactie van Adam op 9 dec 2023
Thank you for providing this feedback. Guest safety is important to us; we will be reviewing the matter with our front desk staff. Thank you for the review, and we hope you enjoy the rest of your travels safely!

8/10 – Goed

Melissa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The bed was AWESOME but there was a company of workers staying there and they took up a large portion of the small parking lot parking their trailers in it!
1 nacht verbleven in november 2023
Reactie van Adam op 5 dec 2023
Thank you for the feedback. We try to keep the parking lot as organized as possible by communicating with our guests with large vehicles where to park. We will be more diligent in that communication. Thank you, and enjoy the rest of your travels!

2/10 – Ontzettend slecht

Ernesto

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No god
1 nacht verbleven in november 2023
Reactie van Adam op 5 dec 2023
Thank you for the feedback!

10/10 – Uitstekend

Katherine

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was nice, quiet and good location.
1 nacht verbleven in november 2023
Reactie van Andy op 4 dec 2023
Thank you for your response, we appreciate your help and hope to see you again.

6/10 – Redelijk

Kimberly

Positief: Netheid
Negatief: Personeel en service, voorzieningen
3 nachten verbleven in november 2023
Reactie van Adam op 23 dec 2023
Thank you for the review!

4/10 – Matig

Ricky

Reisde met familie
Negatief: Personeel en service
The way I was greeted when walk into the place
1 nacht verbleven in november 2023
Reactie van Andy op 4 dec 2023
Thank you for your response.

2/10 – Ontzettend slecht

Melissa

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The check-in people (owners I think) were abrupt, almost rude. The room looked clean at first glance but there was a brown smear on the bathroom door that looked like poop, a white crusty smear on the bead skirt that I don’t want to speculate about and random dirty spot/ smears on the walls. The biggest issue was that 9:08 am (well before checkout) the same person who checked us in opened the door to our room. He didn’t knock or announce himself and if he had been 90 seconds sooner I would have been undressed. (My niece had gone to get coffee so the extra lock wasn’t locked) He said he was “just checking if we were still there, for housekeeping “ . I would not recommend this place to anyone, especially women
2 nachten verbleven in november 2023
Reactie van Andy op 7 nov 2023
Melissa, we are very sorry for the inconvenience you had during your stay but we promise you that usually our housekeepers knock on the door. Our hotel takes this kind of issues very seriously and we will definitely look into it. We hope that you give us another chance.

8/10 – Goed

patience

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
The young Man on Friday was rely niece and helpful. on Sunday the 2 gentlemen in the morning were very creepy they stared at people. their interaction with people was abrupt and unfriendly.
2 nachten verbleven in oktober 2023
Reactie van Adam op 5 nov 2023
Thank you for this information. We appreciate the feedback and hope you enjoy the rest of your travels!

8/10 – Goed

GLENDA

1 nacht verbleven in oktober 2023
Reactie van Adam op 5 nov 2023
Thank you for providing this review!

10/10 – Uitstekend

Hector

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing beautiful place to stay love the staff
2 nachten verbleven in oktober 2023
Reactie van Adam op 28 okt 2023
We're happy to hear you enjoyed your stay! Thank you for this review, and we hope to see you again if you're ever back in the Cedar Park area!

6/10 – Redelijk

Ryan

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid
3 nachten verbleven in oktober 2023
Reactie van Adam op 28 okt 2023
Thank you for providing this review!

4/10 – Matig

Victor

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Poorly maintained.
The place is showing signs of being run down. I have stayed at this property multiple times in the past. Granted it has been a year since my last stay. It has gotten run down. It seems like they are doing the bare minimum in repairs. The toilet was 3 different shade of white and wobbled. Only 2 towels in a room that sleeps 4. The side door mechanism fell apart while using. The air conditioning barely worked. Thank goodness a cold front blew in and really didn’t need much ac. For 4 dollars more I could have stayed at a Hilton. I was familiar with and had good experiences in the past here. I will not be staying again.
2 nachten verbleven in oktober 2023
Reactie van Adam op 28 okt 2023
Thank you providing us with these details. We will investigate and make sure all rooms are in operational order and fully equipped for guest use. Thank you again, and we hope that if you are ever back in the Cedar Park area, you might reconsider joining us to see the improvements for yourself.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Adam op 6 sep 2023
Thank you for the review!