'Our stay at the Royal Sonesta Boston was pretty good overall, and we were happy with our experience until checkout.
Unfortunately, the interaction with the front desk staff member who checked us out left us with a bad impression. She was pleasant when we first checked in, so her attitude during checkout was unexpected and disappointing.
We had parked our car in the hotel garage. When checking out, my husband returned the room key card to her. Since we hadn’t been given instructions on how to...
'Our stay at the Royal Sonesta Boston was pretty good overall, and we were happy with our experience until checkout.
Unfortunately, the interaction with the front desk staff member who checked us out left us with a bad impression. She was pleasant when we first checked in, so her attitude during checkout was unexpected and disappointing.
We had parked our car in the hotel garage. When checking out, my husband returned the room key card to her. Since we hadn’t been given instructions on how to...
'The hotel looked different in person than how it was pictured online. When going to find our room the hallways were dimly lit and it was a maze. The lights did not turn on in the room and there was a connecting room door, which we did not ask for. Overall, I did not feel safe.'
'The hotel looked different in person than how it was pictured online. When going to find our room the hallways were dimly lit and it was a maze. The lights did not turn on in the room and there was a connecting room door, which we did not ask for. Overall, I did not feel safe.'
Laagste prijs per nacht gevonden in de afgelopen 24 uur op basis van een verblijf van 1 nacht voor 2 volwassenen. Prijzen en beschikbaarheid kunnen wijzigen. Mogelijk gelden er extra voorwaarden.
Laagste prijs per nacht gevonden in de afgelopen 24 uur op basis van een verblijf van 1 nacht voor 2 volwassenen. Prijzen en beschikbaarheid kunnen wijzigen. Mogelijk gelden er extra voorwaarden.
I liked the airport shuttle service. The room was not cleaned and towels were changed in a strange way. The first night I was alarmed at 6 AM in the morning by the noise, house keeping was making in the hall. I liked the gym very much. The use of plastic cutlery at breakfast is rather poor.
I liked the airport shuttle service. The room was not cleaned and towels were changed in a strange way. The first night I was alarmed at 6 AM in the morning by the noise, house keeping was making in the hall. I liked the gym very much. The use of plastic cutlery at breakfast is rather poor.
Louis
Beoordeeld op augustus 6, 2024Beoordeeld op augustus 6, 2024
Fijn personeel, vriendelijk en hulp. Perfecte grote kamer met keuken en grote koelkast. Ontbijt prima, simpel, voor een ieder zit er wat bij. Alles goed te bereiken met de uber/lyft enof bus.
Fijn personeel, vriendelijk en hulp. Perfecte grote kamer met keuken en grote koelkast. Ontbijt prima, simpel, voor een ieder zit er wat bij. Alles goed te bereiken met de uber/lyft enof bus.
Miranda
Beoordeeld op augustus 28, 2026Beoordeeld op augustus 28, 2026
Very friendly staff and good rooms. Perfect location near red, orange and green subway lines and lots of places to eat in nearby chinatown. Recommended!
Very friendly staff and good rooms. Perfect location near red, orange and green subway lines and lots of places to eat in nearby chinatown. Recommended!
David
Beoordeeld op juni 24, 2026Beoordeeld op juni 24, 2026