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Beoordelingen van Palazzo Rivola

Palazzo Rivola
Via Tassis 21, Bergamo, Bergamo

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 26 van 37 beoordelingen" "
Gastenscore: 8 - Goed. 7 van 37 beoordelingen" "
Gastenscore: 6 - Redelijk. 3 van 37 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 37 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 37 beoordelingen" "

9,2/10

Netheid

9,4/10

Personeel en service

8,4/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

ernesto

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent location, very good breakfast!
1 nacht verbleven in maart 2024
Reactie van Palazzo Rivola op 13 apr 2024
Thank you for your wonderful review, I'm happy that you enjoyed your stay, come back and see us soon!

10/10 – Uitstekend

EDER

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful place
1 nacht verbleven in november 2023
Reactie van Palazzo Rivola op 1 dec 2023
Thank you so much for your wonderful review, I'm glad that you fully enjoyed your stay at Palazzo Rivola and that you appreciated all aspects of it.Come back to see us

10/10 – Uitstekend

Llyr

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What a wonderful place to stay! Very friendly and helpful, spacious and super comfortable accommodation. Breakfast was excellent.
1 nacht verbleven in november 2023
Reactie van Palazzo Rivola op 25 nov 2023
Thank you for your fantastic feedback, I'm happy to know that you liked our facility, your room and our rich breakfast. Come back to see us!

8/10 – Goed

Ann

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Supersentralt
Dette er et koselig hotell som ligger supersentralt i gamlebyen Citta Alta. Det er et eget bad som tilhører rommet, men dette ligger ikke vegg i vegg med soverommet. Et lite og hyggelig frokostområde meg svært hyggelig personale.
2 nachten verbleven in oktober 2023
Reactie van Palazzo Rivola op 25 nov 2023
Thank you for your positive review, I am happy to see that you enjoyed your stay at Palazzo Rivola and our tasty breakfasts. Come back to see us!

8/10 – Goed

Eva-Lotta

Reisde met een groep
Positief: Netheid, personeel en service
2 nachten verbleven in oktober 2023
Reactie van Palazzo Rivola op 25 nov 2023
Thank you for your positive review, I am happy to know that you enjoyed your stay here at Palazzo Rivola and that your overnight stay was pleasant and enjoyable. Come back to see us!

8/10 – Goed

Geverifieerde reiziger

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Koselig hotell, kunne vært bedre
Nydelig hotell i eldre bygning. Vi var ikke forberedt på at det ikke var noen resepsjon, og at vi måtte sjekke inn på en skjerm. Koden til inngangsdøren hadde vi fått tilsendt på e-post, kom vi på etter hvert. Så vi fant ut av det, men antar at en generasjon eldre enn oss kanskje ville synes det var like enkelt. De ansatte var heller ikke tilgjengelige på tlf. De som jobbet i frokosthallen var imidlertid svært hyggelige og hjelpsomme! Frokosten var enkel, men god. Nydelig kaffe. Croissanter, yoghurt, noe frukt. Kjøttpålegg og ost. Renholdet var noe labert. De redde opp sengen, men ikke mye annet. Håndklærne vi hadde lagt på gulvet fordi de var skitne, ble bare hengt opp igjen – over de rene håndklærne våre. Oppå skapet på rommet var det mye(!) støv, åpenbart ikke blitt rengjort på en stund. Men alt i alt et veldig hyggelig opphold på en autentist og sentralt hotell. Vi koste oss!
4 nachten verbleven in augustus 2023
Reactie van Palazzo Rivola op 25 aug 2023
Thank you for your nice review. I'm sorry you found your room dirty, this is a bit strange as cleaning is done in every room every morning. Thank you also for the nice feedback on our breakfast, we want to serve our guests a varied and genuine breakfast.I am happy that you appreciated our 24-hour contactless reception, which allows our guests to access independently and safely.

8/10 – Goed

MARIA PELIGROS

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Un palacio acogedor , el Desayuno bueno y variado , el Personal muy amable , la habitación correcta ,la única pega , la cama muy muy ruidosa
1 nacht verbleven in augustus 2023
Reactie van Palazzo Rivola op 20 aug 2023
Thank you for your review and I'm glad you enjoyed your stay here at Palazzo Rivola. I'm sorry that the noisy bed disturbed you, certainly thanks to your feedback we can solve the problem immediately.Gracias por su comentario y me alegro de que haya disfrutado de su estancia aquí en Palazzo Rivola. Lo siento, que la cama ruidosa lo haya molestado, ciertamente gracias a sus comentarios podemos resolver el problema de inmediato.

10/10 – Uitstekend

Robert, Cwmbran

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great communication and very helpful friendly staff
1 nacht verbleven in juni 2023
Reactie van Palazzo Rivola op 4 aug 2023
Thank you so much for your great feedback!We hope to host you again in the future.

8/10 – Goed

Marie-Amelie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Un séjour agréable
L’hôtel est idéalement situé dans la ville haute, et dans une zone calme. Notre chambre était confortable mais mériterait une petite rénovation car un peu vieillotte. Le personnel était très sympathique et soucieux de nous aider au mieux. Le check-in case autonome était fort pratique car nous sommes arrivés très tard le premier soir.
2 nachten verbleven in mei 2023
Reactie van Palazzo Rivola op 4 aug 2023
Dear guest,Thank you for your great feedback. Palazzo Rivola is an ancient palace in Città Alta, maybe, for this reason, you found it a little bit "old".We are glad to see that our contactless reception has been appreciated.We'll be happy to host you again here in the future.

10/10 – Uitstekend

Rasmus

1 nacht verbleven in mei 2023
Reactie van Palazzo Rivola op 4 aug 2023
Thank you for your great feedback.We hope to host you again here in the future.

10/10 – Uitstekend

Martin

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mitt i gamla stan Rent tyst hög service
Bästa läget mitt i gamla stan med restauranger överallt Rummen är fina o fräscha Bra frukost o bra service med bästa cappuccino
1 nacht verbleven in mei 2023
Reactie van Palazzo Rivola op 4 aug 2023
Dear Guest,Thank you for your great feedback.I'm glad to see that you appreciated Palazzo Rivola and our fresh breakfast.We hope to host you here again in the future.

10/10 – Uitstekend

Nelson

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2023
Reactie van Palazzo Rivola op 4 aug 2023
Dear Guest,Thank you for your great feedback.We hope to host you again here in the future.

10/10 – Uitstekend

Olof

1 nacht verbleven in april 2023
Reactie van Palazzo Rivola op 4 aug 2023
Dear Guest,Thank you for your great feedback.We hope to host you again here in the future.

10/10 – Uitstekend

Graham

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed our stay, the room/ apartment was spacious, lovely breakfast and the staff were very helpful and welcoming.
1 nacht verbleven in april 2023
Reactie van Palazzo Rivola op 4 aug 2023
Dear Guest,Thank you for your great feedback.We are glad to see that you enjoyed your stay here in Palazzo Rivola.We hope to host you again in the future.

10/10 – Uitstekend

Mike

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staying here is a unique opportunity to stay in a 14th century building that’s been remodeled for guest stays. We loved our spacious room and large bathroom shower. The refrigerator was stocked with plenty of snacks and drinks. A full kitchen allows for cooking a meal. Breakfast is wonderful, and the staff is super helpful. If you drive, note the parking is tricky to find and trickier to park a car. But staff can help, and it’s worth it for taking day trips. Fantastic experience!
Reactie van Palazzo Rivola op 4 aug 2023
Dear Guest,Thank you for your great feedback.We are glad to see that you enjoyed your stay here in Palazzo Rivola.Unluckily, as you could see, Città Alta has lots of small streets and it's not simple to get here, but I'm glad to see that in spite of the streets and the small parking, you enjoyed your stay.We hope to host you again in the future.

6/10 – Redelijk

Alexandre

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2022
Reactie van Palazzo Rivola op 4 aug 2023
Dear Guest,Thank you for your feedback.Can I ask you what was not to your liking, so that we can improve on that?Thank you

6/10 – Redelijk

Reimer

2 nachten verbleven in oktober 2022
Reactie van Palazzo Rivola op 4 aug 2023
Dear Guest,Thank you for your feedback.Could you please tell me what was not to your liking, so that we can improve on that?Thank you

10/10 – Uitstekend

Joe

3 nachten verbleven in september 2022
Reactie van Palazzo Rivola op 4 aug 2023
Dear Guest,Thank you for your great feedback.We are glad to see that you enjoyed your stay here in Palazzo Rivola.We hope to host you again in the future.

10/10 – Uitstekend

John Andy

1 nacht verbleven in augustus 2022
Reactie van Palazzo Rivola op 4 aug 2023
Dear Guest,Thank you for your great feedback.We are glad to see that you enjoyed your stay here in Palazzo Rivola.We hope to host you again in the future.

10/10 – Uitstekend

Fabio

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2022
Reactie van Palazzo Rivola op 4 aug 2023
Dear Guest,Thank you for your great feedback.We are glad to see that you enjoyed your stay here in Palazzo Rivola.We hope to host you again in the future.

10/10 – Uitstekend

SIMON

1 nacht verbleven in juli 2022
Reactie van Palazzo Rivola op 4 aug 2023
Dear Guest,Thank you for your great feedback.We are glad to see that you enjoyed your stay here in Palazzo Rivola.We hope to host you again in the future.

10/10 – Uitstekend

Kristian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great guesthouse!
Great location, friendly staff and wonderful room
1 nacht verbleven in juli 2022
Reactie van Palazzo Rivola op 4 aug 2023
Dear Guest,Thank you for your great feedback.We are glad to see that you enjoyed your stay here in Palazzo Rivola.We hope to host you again in the future.

10/10 – Uitstekend

Marina

2 nachten verbleven in juni 2022
Reactie van Palazzo Rivola op 4 aug 2023
Dear Guest,Thank you for your great feedback.We are glad to see that you enjoyed your stay here in Palazzo Rivola.We hope to host you again here in the future.

8/10 – Goed

Nicholas

1 nacht verbleven in juni 2022
Reactie van Palazzo Rivola op 4 aug 2023
Dear Guest,Thank you for your great feedback.We are glad to see that you enjoyed your stay here in Palazzo Rivola.If something wasn't to your liking please tell us.We hope to host you again here in the future.

10/10 – Uitstekend

JUAN MANUEL

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice, committed and friendly. Everything is Walking distance
1 nacht verbleven in juni 2022
Reactie van Palazzo Rivola op 4 aug 2023
Dear Guest,Thank you for your great feedback.We are glad to see that you enjoyed your stay here in Palazzo Rivola.We hope to host you again here in the future.

10/10 – Uitstekend

Laurent

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Emplacement idéal et calme
Hôtel extrêmement bien placé dans la cité haute et pour autant très calme. Service impeccable , très bonne disponibilité de l’équipe (même si il n’y pas un accueil permanent)
1 nacht verbleven in juni 2022
Reactie van Palazzo Rivola op 4 aug 2023
Dear Guest,Thank you for your great feedback.We are glad to see that you enjoyed your stay here in Palazzo Rivola.The reason why we decided to install a contactless reception, is due to the fact that we want our guests free to check-in their rooms whenever they want, without time limits and safely.We hope to host you again here in the future.

6/10 – Redelijk

Denis

3 nachten verbleven in mei 2022
Reactie van Palazzo Rivola op 4 aug 2023
Dear GuestThank you for your feedback.Could you please tell me what was not to your liking, so that we can improve on that?Thank you

10/10 – Uitstekend

Axel

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great lodging with good location
Very good stay. The staff was very communicative and the check in was easy. Great garden for use as well.
1 nacht verbleven in mei 2022
Reactie van Palazzo Rivola op 4 aug 2023
Dear Guest,Thank you for your great feedback.We are glad to see that you enjoyed your stay here in Palazzo Rivola.We hope to host you again here in the future.

10/10 – Uitstekend

Viktoryia

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in maart 2022
Reactie van Palazzo Rivola op 4 aug 2023
Dear Guest,Thank you for your great feedback.We are glad to see that you enjoyed your stay here in Palazzo Rivola.We hope to host you again here in the future.

10/10 – Uitstekend

Paola

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and services but foam mattress does not provide enough back support. We used the extra pillow and it worked ok then.
2 nachten verbleven in maart 2022
Reactie van Palazzo Rivola op 4 aug 2023
Dear Guest,Thank you for your great feedback.We are glad to see that you enjoyed your stay here in Palazzo Rivola.I'm sorry for the mattress problem, we'll solve that as soon as possible to assure our guests the best stay possible.We hope to host you again here in the future.

10/10 – Uitstekend

Charlotte

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super hotel med servicen i orden
Fantastisk hotel med fabelagtig beliggenhed. Lille skønt charmerende. Midt i den gamle by. Meget serviceminded gæste service - vi kommer klart igen
1 nacht verbleven in juli 2021
Reactie van Palazzo Rivola op 4 aug 2023
Dear Guest,Thank you for your great feedback.We are glad to see that you enjoyed your stay here in Palazzo Rivola.We hope to host you again here in the future.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2020
Reactie van Daniele op 4 feb 2020
Thank you soo much!