Hotels in de buurt van Boston Store Visitor Center (Cleveland)

'Staff was very professional and friendly with'

'The staff was friendly and helpful. We miss when hotels use to take care of the room daily making sure the coffee was stocked and replenishing towels when needed.'

'The most bizarre B&B experience of my life. I initially booked for the wrong date and Louie, after a brief lecture, rescheduled me. Which was great. The registration process included pages of rules and more information than I've ever needed to supply to stay at a hotel or B&B. Check in included a 15 minute tour, which was interesting, but odd, and included long lists of "this food can be eaten, this can't, this is free, this isn't" which I was supposed to memorize. He will say there's a...

'My kids loved the pool for the money it was well worth it.'

'Great location'

'Good value for money. Good location, breakfast room is too small for such a big hotel.'

'de kamer was prima. ruim en netjes, met voldoende faciliteiten. de lobby was rommelig en klein en geeft toch een eerste indruk van het hotel. wij hebben gebruik gemaakt van het ontbijt, maar dat was zeer zeker niet wat ik ervan verwacht had. Mede omdat de ruimte waarin het geserveerd werd zo klein was, was het vies en rommelig met etensresten. De prijs van de hotelovernachting vond ik zeer fors, voor wat je ervoor terugkrijgt. De kamer was nogmaals erg fijn en net, maar de rest van de...

'We enjoyed our stay overall. We really appreciated that the hot tub was open, clean, and a nice place to relax. The pool area, however, could have used some extra attention as it seemed a little dirty. We also had a clogged sink and noticed that the shower leaked, which were a few inconveniences during our stay. That being said, when we checked out, the staff was very apologetic, friendly, and did their best to address our concerns and make things right. We also enjoyed the breakfast, which was...

'Well… Our room had a 2 foot section of wallpaper falling away from the wall exposing black mold. Then, the TV didn’t work at all for two days. They said the whole hotel was down. Next, I couldn’t work out, because the AC was out of order in the Fitness center, and “they were working on it.” next, the reason everyone stays at this hotel is the beautiful scenery of the Cuyahoga river from the patio. Only couldn’t get there, because the elevator was broken! Next, on the fourth floor, there were at...

'We don't normally complain but this hotel was completely run down and needs major repair and updates. Walking to our room had the smelliest hallway and absolutely disgusting elevator. Outer doors are not locked for safety whatsoever. Our room floor were dirty and had smashed holes in floor. The family of owners were very nice. Had 1 small bar of soap to shower with, thin towels, and doors to rooms were very loose. These people need to update and learn to run a safe reliable place to stay....

'The first room they put us in smelled like cigarettes and this was a non-smoking property. The bed linens were dirty and the floor needed to be swept. They gave us another room on a different floor. That room was much better but the floor still looked like it hadn’t been swept for a while.'