Thanks Jacques. We're a budget hotel and make no secret of it. Yes our facilities are shared, but we provide clean and affordable accommodation in one Hamilton, one of Brisbane's most expensive and desirable riverside suburbs, with easy access to the city, the airport, the Valley, Portside Wharf, the City Cat terminal, the Emporium complex, Racecourse Road and Eat Street Market! In spite of being in such an expensive area we are able to offer the best value for money in Brisbane. We're sorry you didn't feel we were good enough for you but thankfully this is the exception rather than the rule. Regards, Charles.

more lies

HELLO THANK YOU FOR YOUR COMMENTS BUT AT THE END OF THE DAY YOU BOOKED THIS ACCOM AND EXPEDIAS SITE TELLS YOU THAT THERE ARE SHARED FACILITIES IN THE BUILDING AND KINGSFORD RIVERSIDE IN IS ON KINGSFORD SMITH DRIVE THE MAIN ROAD TO BRISBANE AIRPORT SORRY FOR YOUR UPSET BUT WE DID NOTHING WRONG FOR YOU TO MAKE US FEEL BAD

NOTHING TO RESPOND TO

THIS IS THE SAME GUEST WHO WE HAVE ON CCTV VANDALISING MY MOTOR CAR AS HE LEFT AND ALSO ON CAMERA FOOTAGE FROM MY CAR AND ALSO COMPUTER INPUT OF THE DAMAGE THAT HE DID TO MY CAR SO IT IS PLAIN TO SEE WHO THE CHILD IS HERE I HAVE REPORTED ALL THIS WITH CAMERA FOOTAGE TO THE QLD POLICE SERVICE THANK YOU

THANK YOU FOR YOUR REVIEW

WHAT CAN I SAY THERE IS NO REVIEW

SORRY ABOUT IF THERE WAS A SMELL BUT THE TOILET AND SHOWER COMMENT IS A BIT WELL YOU DID NOT READ THE SITE PROPERLY AND TO MAKE THAT A REVIEW AGAINST US IS UNFAIR

Thank you a pleasure to be of help

I DID NOT OVER BOOK THIS GUEST YOU EXPEDIA DID SO STOP SAYING WE ARE TERRIBLE I WILL CANCEL MY CONTRACT WITH EXPEDIA ,,, ALL YOUR OTHER AFFILIATE AGENCIES ARE SO OUT OF DATE ON THERE SITES ABOUT OUR BUSINESS I AM FINISHED WITH YOUR BUSINESS EXPEDIA IS WRONG HERE NOT US

I DO NOT THINK SO

GUEST ARRIVED AFTER CHECK IN TIME WHICH IS CLEARLY SHOWN ON YOUR SITE UNLESS ITS THROUGH ONE OF EXPEDIAS PARTNER SITES WHICH ARE TERRIBLY OUTDATED . AND AS FAR AS REFUND HE BOOKED WIH EXPEDIA NOT ME SO THEY SHOULD REFUND HIM

I AM SORRY IT IS CLEARLY STATED ON BOOKING SITES WE HAVE SHARED FACILITIES AND YOU BOOKED THE ACCOM WE DID NOT FORCE YOU OUR PRICES ARE WHAT YOU PAY FOR WHAT YOU GET CLEAN AND COMFORTABLE

cheers thank you

well if we lied they read it on your site expedia so the review is more about your site than it is about our motel

Thank you for your Review. We are looking forward to see you ext time

Thank You enjoy your xmas season

thankyou we keep our prices affordable for those who are on a budget in a great area close to everything but clean and comfortable

THANK YOU I AM GLAD YOU ENJOYED YOUR STAY

HI THATS WHAT YOU GET FOR TRYING TO HELP GUESTS WHO ARE UNDERAGED AND SHOULD NOT STAY ANYWAY

THANKYOU I AM GLAD YOU AND YOUR PET ENJOYED YOUR STAY

THIS GUEST HAD NOT READ ANY OF THE INFORMATION ON THE ACCOMMODATION SITE SO MUCH SO THAT I HAD TO CALL THEM AND EXPLAIN THAT OUR CHECK IN STOPPED AT 8.00PM DAILY AS SHE WAS AT HER SONS HOUSE AND DIDNT SEEM TO CARE AS EVEN AFTER EXPLAINING STILL DIDNT TURN UP UNTIL AFTER 8.00PM . THEN WAS UNAWARE OF THE SHARED BATHROOMS AND TOILETS AGAIN NOT READING THE INFORMATION AND THEN ALSO THE BUILDING NOT HAVING LIFTS. THIS GUEST BOOKED A BUDGET MOTEL IN THE BEST SUBURB IN BRISBANE AND PAID $89 PER NIGHT HER SON AND HER ARE COMPLAINING BECAUSE I EXPLAINED THE SITUATION THAT SHE DID NOT READ ON YOUR SITE I WAS NOT GRUMPY AND RUDE THEY DIDNT LIKE WHAT THEY WERE TOLD THE TRUTH

HELLO THERE IS NOT A PICTURE ON EXPEDIAS WEBSITE OF THE PET FRIENDLY ROOM THAT WAS CHOSEN BY THE GUEST TO COMPARE TO OUR OTHER ROOMS . ALSO THE ROOM THAT WAS GIVEN IS THE DESIGNATED PET ROOM THAT WAS ASKED FOR AND HAD ITS OWN SHOWER AND TOILET WHICH THE OTHER ROOMS HAVE SHARED FACILITIES .WE ARE A BUDGET MOTEL VERY CLEAN AND COMFORTABLE IN A GREAT LOCATION. THE GUEST LEFT BEHIND THE WORK LAPTOP WE CALLED AND RETURNED THE PROPERTY FOR THEM THANKYOU FOR YOUR REVIEW YOU BOOKED A PET ROOM AND THAT IS WHAT YOU HAD

thank you for your kindness

thank you

thank you

I HAVE NO DESIRE TO ANSWER TO SOME ONE WHO IS ANONYMOUS AND ALSO NO ONE BOOKED THE SITE BUT THE GUEST WHO DID NOT READ THE SITE PROPERLY AND IF THEY WANT A REFUND CONTACT WHO YOU BOOKED WITH BECAUSE IT WAS NOT WITH US YOU USED AN AGENCY

thank you

thank you

Thank you for your response

THANK YOU FOR YOUR KIND RESPONSE WE WILL LOOK FORWARD TO SEEING YOU AGAIN

THEY CAN NOT EVEN PUT THERE NAME TO IT . WE ARE A BUDGET MOTEL AND WE ALL LAUGHED ABOUT THE MASKS AS THEY FLEW IN FROM VICTORIA TO SAFER QUEENSLAND. SOME PEOPLE DONT READTHE SITE PROPERLY AND THEN IT IS SOMEONE ELSES FAULT . THEY BOOKED AND PAID THEY MADE TRHE CHOICE

THESE PEOPLE ARRIVED WITH A DOG IN A TRAVEL BAG AND DID NOT TELL US

THANK YOU WAS HAPPY TO HELP

YES SINCE THE UPGRADE OF ROAD WORKS AND THE COUNCIL PUTTING IN GARDEN BEDS IN FRONT OF OUR BUILDING PARKING HAS BECOME A PROBLEM BUT WE STILL DO OUR BEST AND OFFER IT FOR FREE

THANKYOU CHEERS