Een binnenzwembad, een buitenzwembad, parasols voor strand/zwembad

Beoordelingen van Ananda Hotel Boutique

4.5 out of 5
Ananda Hotel Boutique
Calle del Cuartel No. 36-77, Cartagena, Bolivar

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 246 van 348 beoordelingen" "
Gastenscore: 8 - Goed. 72 van 348 beoordelingen" "
Gastenscore: 6 - Redelijk. 12 van 348 beoordelingen" "
Gastenscore: 4 - Matig. 8 van 348 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 10 van 348 beoordelingen" "

9,6/10

Netheid

9,4/10

Personeel en service

8,8/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Heerlijk gegeten en geslapen
Prettig kleinschalig hotel met goede service en heerlijk a la carte ontbijt. Fantastisch restaurant in samenwerking met restaurant Carmen uit Medelin.

10/10 – Uitstekend

Werner

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly professional staff in beautiful setting..
3 nachten verbleven in mei 2024

8/10 – Goed

Jon

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was in a very convenient and safe location. Easily accessible to a great choice of wonderful restaurants options.
5 nachten verbleven in mei 2024
Reactie van Ananda Hotel Boutique op 17 mei 2024
Dear Jon,First of all, we would like to thank you infinitely for having chosen Ananda Hotel Boutique for your stay, we know that there are many options in this tourist destination.We are glad to know that you enjoyed your stay at our property. Thank you very much and we hope to serve you again in the near future.Best regards

10/10 – Uitstekend

Cynthia

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property close to everything
3 nachten verbleven in april 2024
Reactie van Ananda Hotel Boutique op 17 mei 2024
Dear Cynthia,First of all, we would like to thank you infinitely for having chosen Ananda Hotel Boutique for your stay, we know that there are many options in this tourist destination.We are glad to know that you enjoyed your stay at our property. Thank you very much and we hope to serve you again in the near future.Best regards

10/10 – Uitstekend

Fernanda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
La atención y los desayunos son muy ricos
4 nachten verbleven in maart 2024
Reactie van Ananda Hotel Boutique op 17 mei 2024
Dear Fernanda,First of all, we would like to thank you infinitely for having chosen Ananda Hotel Boutique for your stay, we know that there are many options in this tourist destination.We are glad to know that you enjoyed your stay at our property. Thank you very much and we hope to serve you again in the near future.Best regards

10/10 – Uitstekend

Maria

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful all over. Best feature? Soundproof windows.
1 nacht verbleven in april 2024
Reactie van Ananda Hotel Boutique op 29 apr 2024
Dear Maria,First of all, we would like to thank you infinitely for having chosen Ananda Hotel Boutique for your stay, we know that there are many options in this tourist destination.We are glad to know that you enjoyed your stay at our property.Thank you very much and we hope to serve you again in the near future.Best regards

10/10 – Uitstekend

Iriana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Ananda Hotel Boutique op 14 apr 2024
Dear Mrs. IrinaFirst of all, we would like to thank you infinitely for having chosen Ananda Hotel Boutique for your stay, we know that there are many options in this tourist destination.We are glad to know that you enjoyed your stay at our property but we are much more pleased that you stand out the work of our staff, they will be pleased to know that we made your stay a legendary experience.Thank you very much and we hope to serve you again in the near future.Best regards,

6/10 – Redelijk

Staci

Positief: Personeel en service
Negatief: Netheid
Beautiful property with a lot of potential, however, for the price I expected more. They advertise an indoor and outdoor pool, as well as a jacuzzi, but the rooftop pool was dirty and the jacuzzi was never turned on--despite us asking them to do so. I had a huge spa tub in my room, but the water leaked from the bottom and it would not fill up. My friend, who was staying in another room had a roach issue.
3 nachten verbleven in april 2024
Reactie van Ananda Hotel Boutique op 14 apr 2024
Dear Mrs. StaciThank you for the time taken to share your vacation feedback from your recent stay at Ananda Hotel Boutique and we thank you for choosing us as your place to stay.We just sent this little note to apologize for the inconvenience with your booking, with your room during your stay anf if our hotel and facilities did not completely live up to the expectations you have set before us.Your comments are very important to us as we always want to improve our services If you should decide to visit us once more, please feel free contact us prior as.we want our guest to feel welcome.Warmest regardgsJanice GomezGeneral Manager

6/10 – Redelijk

Anita

Negatief: Personeel en service
Quiter location around the el Centro Cartagena. The hotel can improve a lot on service. As well as offerings for food. Facilities are small, ie. pool, jacuzzi
2 nachten verbleven in april 2024
Reactie van Ananda Hotel Boutique op 14 apr 2024
Dear Mrs. AnitaThank you for the time taken to share your vacation feedback from your recent stay at Ananda Hotel Boutique and we thank you for choosing us as your place to stay.We just sent this little note to apologize for the inconvenience with your booking, with your room during your stay anf if our hotel and facilities as the food offered did not completely live up to the expectations you have set before us.your comments are very important to us as we always want to improve our services If you should decide to visit us once more, please feel free contact us prior as.we want our guest to feel welcome.Warmest regardgsJanice GomezGeneral Manager

10/10 – Uitstekend

SULEYMAN

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We really liked to hotel. They have a delicious breakfast and excellent cocktails. Location is super close to anywhere. Recommended to everyone
3 nachten verbleven in maart 2024
Reactie van Ananda Hotel Boutique op 1 apr 2024
Dear Suleyman,First of all, we would like to thank you infinitely for having chosen Ananda Hotel Boutique for your stay.We are glad to know that you enjoyed your stay at our property.Thank you very much and we hope to serve you again in the near future.Best regards,Ananda team.

10/10 – Uitstekend

Josh C.

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I went with my family and we loved the place. Everything was nearby we would just walk around and felt safe, the taxi/uber from the airport is close by as described but over all good experience! We will be back for sure
2 nachten verbleven in februari 2024
Reactie van Ananda Hotel Boutique op 5 mrt 2024
Dear JoshFirst of all, we would like to thank you infinitely for having chosen Ananda Hotel Boutique for your stay, we know that there are many options in this tourist destination.We are glad to know that you enjoyed your stay at our property. Thank you very much and we hope to serve you again in the near future.Best regards

6/10 – Redelijk

Rubén

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Not a 5star Not for luxury travelers Limited breakfast, not even a selection of juices Not giving you water everyday Salsa music in the middle of the hotel makes it 3 star Humidity smell
2 nachten verbleven in maart 2024
Reactie van Ananda Hotel Boutique op 5 mrt 2024
Dear RubenThank you for the time taken to share your vacation feedback from your recent stay at Ananda Hotel Boutique and we thank you for choosing us as your place to stay.We just sent this little note to apologize for the inconvenience with your room during your stay and if our hotel and facilities did not completely live up to the expectations you have set before us.Your comments are very important to us as we always want to improve our services If you should decide to visit us once more, please feel free contact us prior as.we want our guest to feel welcome.Warmest regardgsJanice GomezGeneral Manager

10/10 – Uitstekend

Stephanie

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Will definitely be back I love everything about this hotel
Reactie van Ananda Hotel Boutique op 5 mrt 2024
Dear StephanieFirst of all, we would like to thank you infinitely for having chosen Ananda Hotel Boutique for your stay, we know that there are many options in this tourist destination.We are glad to know that you enjoyed your stay at our property. Thank you very much and we hope to serve you again in the near future.Best regards

10/10 – Uitstekend

yadi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely hotel, very comfortable and beautiful inside with great facilities. Service was really nice
3 nachten verbleven in februari 2024
Reactie van Ananda Hotel Boutique op 27 feb 2024
Dear Yadi,First of all, we would like to thank you infinitely for having chosen Ananda Hotel Boutique for your stay, we know that there are many options in this tourist destination.We are glad to know that you enjoyed your stay at our property.Thank you very much and we hope to serve you again in the near future.Best regardsTeam Ananda Hotel.

10/10 – Uitstekend

NORBERTO RAMIREZ

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Solo los alimentos no son de lo mejor.
2 nachten verbleven in februari 2024
Reactie van Ananda Hotel Boutique op 27 feb 2024
Estimado RamírezDe antemano agradecemos habernos elegido para su estancia en la ciudad. Nos sentimos complacidos al saber que disfruto su estadía en el hotel. tendremos en cuenta su comentario sobre los alimentos, con el fin de mejor día a día nuestro servicio. Cordial saludo de parte de todo el equipo Ananda.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Ananda Hotel Boutique op 27 feb 2024
Dear Guest,First of all, we would like to thank you infinitely for having chosen Ananda Hotel Boutique for your stay, we know that there are many options in this tourist destination.We are glad to know that you enjoyed your stay at our property.Thank you very much and we hope to serve you again in the near future.Best regards

10/10 – Uitstekend

Christopher

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved this property at first was very skeptical because of previous reviews. Everything was clean, worked perfectly, was quiet, had TV/AC, and great service. Jose, Lilienthal, Wilfredo, and Anando (front desk) were all the best!! We will definitely come back and stay here. They have 2 great pools as well a rooftop and courtyard one. Don’t listen to any negative reviews coming from someone who travels a lot. Location is phenomenal did not have to use one cab to get around you are in the heart of the city!
4 nachten verbleven in januari 2024
Reactie van Thank you op 10 jan 2024
Dear Christopher,First of all, we would like to thank you infinitely for having chosen Ananda Hotel Boutique for your stay, we know that there are many options in this tourist destination.We are glad to know that you enjoyed your stay at our property but we are much more pleased that you stand out the work of our staff, they are definitely our most valuable treasure. I will share your comments with all the staff, they will be pleased to know that we made your stay a legendary experience.Thank you very much and we hope to serve you again in the near future.Best regardsAnanda Hotel Boutique Team

10/10 – Uitstekend

Dave

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in december 2023
Reactie van Ananda Hotel Boutique op 1 feb 2024
Dear DaveFirst of all, we would like to thank you infinitely for having chosen Ananda Hotel Boutique for your stay in the city.We are glad to know that you enjoyed your stay at our property but we are much more pleased that you stand out the work of our staff. I will share your comments with all the staff, they will be pleased to know that we made your stay a legendary experience.Thank you very much and we hope to serve you again in the near future.Best regardsTeam Ananda Hotel.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best Boutique hotel in Cartagena
Welcome drink, Colombian lemonade
4 nachten verbleven in december 2023
Reactie van Gerencia op 15 dec 2023
Para nostros siempre será un placer servirles, muchas gracias.

8/10 – Goed

Marilyn

5 nachten verbleven in december 2023
Reactie van Gerencia op 15 dec 2023
Agradecemos su calificacion por nuestros servicios,esperamos hayamos contribuido positivamente durante su estadia en la ciduad de Cartagena de Indias

10/10 – Uitstekend

Miguel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic service and facilities. Highly recommended.
3 nachten verbleven in november 2023
Reactie van Manager op 15 dec 2023
We are so happy for your comments.Thanks a lot

10/10 – Uitstekend

Dan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a very nice 3 days staying there. Close but not too close to the action.
3 nachten verbleven in november 2023
Reactie van Manager op 21 nov 2023
Hi! Mr Dan, we are so happy to know that you enjoy your stay at our Hotel and city

2/10 – Ontzettend slecht

Hector

Zakenreiziger, Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Disappointing stay, the hotel lacks adequate amenities in the room. The bathroom in the room is a disaster, they don't have enough towels, there is no abundant hot water. The water arrives at very low pressure. The toilets function poorly. The mattresses do not allow adequate rest. Incredibly there is no early coffee for guests who take flights at 6 in the morning. This is a 50-60 US room. No more. I definitely do not recommend this hotel
1 nacht verbleven in november 2023
Reactie van Manager op 11 nov 2023
Señor Hector, realmente agradecemos la oportunidad que nos brinda al compartir su experiencia en nuestras instalaciones,lamentamos realmente lo sucedido y le garantizamos que hemos tomado los correctivos que la operacion nos lo permite. Gracias

10/10 – Uitstekend

diana

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hermoso lugar
2 nachten verbleven in oktober 2023
Reactie van Manager op 31 okt 2023
Gracias por sus comentarios y nos hace felices haber contribuido positivamente durante su estadia en Cartagena de Indias.

8/10 – Goed

marian

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Located in the walled city. Very conveniently located. Close to food , entertainment etc. average continental breakfast. Same choices daily. The ceiling in my room was leaking. I informed management. It wasn’t fixed. Well stocked mini bar , but The refrigerator did not work. It ran hot the entire time.
4 nachten verbleven in oktober 2023
Reactie van Manager op 31 okt 2023
We appreciated your comment about your stay, we will work to have a better answer while the stay and we appologie about it

10/10 – Uitstekend

Glennis

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The flight was delay for 1hr 1/2 and the seat where very uncomfortable
4 nachten verbleven in september 2023
Reactie van Manager op 16 sep 2023
Lamentamos los inconvenientes durante su vuelo. Esperamos haya tenido un excelente regreso a casa.

4/10 – Matig

Ray

3 nachten verbleven in augustus 2023
Reactie van Gerencia op 6 sep 2023
Buenas tardes, nos encantaria conocer un poco mas de su experiencia durante su visita, con el deseo de tomar los correctivos necesarios al respecto. Gracias de ante mano.

10/10 – Uitstekend

Melanie, Cutler Bay

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in juli 2023
Reactie van Gerencia op 6 sep 2023
Muchas gracias por su calificacion, nos alegra haber contribuido positivamente durante la visita a la ciudad de Cartagena de Indias y nuestras instalaciones

10/10 – Uitstekend

Julio

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The Ananda is unique and well appointed. The staff is very caring, service oriented and welcoming. They are always ready to assist. Property is beautiful and well maintained.
6 nachten verbleven in mei 2023
Reactie van Community Agent op 9 jun 2023
Buenas tardes, ¿Cómo estás? Agradecemos el tiempo que te tomaste para calificarnos. Es un placer que te hospedaras con nosotros y nos alegra que hayas tenido una buena experiencia Te invitamos para que en tus futuros viajes te hospedes en nuestros hoteles, en Bogotá Cosmos 100, Cosmos Executive, o Doubletree by Hilton Parque 93, en Cali Cosmos Cali, en Buenaventura Cosmos Pacifico y en Cartagena Anandá hotel boutique by Cosmos. Muchas gracias

8/10 – Goed

Nora

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nos gusto mucho el hotel ,esta súper buen ubicado ..solo le falta un poco de mantenimiento ..
6 nachten verbleven in mei 2023
Reactie van Community Agent op 25 mei 2023
Buenas tardes, ¿Cómo estás? Agradecemos el tiempo que te tomaste para calificarnos. Es un placer que te hospedaras con nosotros y nos alegra que hayas tenido una buena experiencia Te invitamos para que en tus futuros viajes te hospedes en nuestros hoteles, en Bogotá Cosmos 100, Cosmos Executive, o Doubletree by Hilton Parque 93, en Cali Cosmos Cali, en Buenaventura Cosmos Pacifico y en Cartagena Anandá hotel boutique by Cosmos. Muchas gracias

10/10 – Uitstekend

Francisco

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
la construcción y diseño del hotel es muy agradable bonito pero esta un poco descuidado. se nota una falta de administración correcta
3 nachten verbleven in april 2023
Reactie van Community Agent op 20 apr 2023
Buenas tardes, ¿Cómo estás? Agradecemos el tiempo que te tomaste para calificarnos. Es un placer que te hospedaras con nosotros y nos alegra que hayas tenido una buena experiencia Te invitamos para que en tus futuros viajes te hospedes en nuestros hoteles, en Bogotá Cosmos 100, Cosmos Executive, o Doubletree by Hilton Parque 93, en Cali Cosmos Cali, en Buenaventura Cosmos Pacifico y en Cartagena Anandá hotel boutique by Cosmos. Muchas gracias

6/10 – Redelijk

Martine A, Hopewell

Positief: Netheid
1 nacht verbleven in maart 2023
Reactie van Community Agent op 18 apr 2023
Buenas tardes, ¿Cómo estás? Agradecemos el tiempo que te tomaste para calificarnos. Es un placer que te hospedaras con nosotros y nos alegra que hayas tenido una buena experiencia Te invitamos para que en tus futuros viajes te hospedes en nuestros hoteles, en Bogotá Cosmos 100, Cosmos Executive, o Doubletree by Hilton Parque 93, en Cali Cosmos Cali, en Buenaventura Cosmos Pacifico y en Cartagena Anandá hotel boutique by Cosmos. Muchas gracias

10/10 – Uitstekend

Karolina

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
N/a
1 nacht verbleven in maart 2023
Reactie van Ananda Hotel Boutique op 3 mei 2024
Hola estimada Sra. Karolina,Nos alegra en gran medida que nos haya elegido para su mas reciente estancia en Cartagena. Muchas gracias por tomar de su tiempo para dejar su apreciacion sobre nuestro servicio. Esperamos servirle en una proxima oportunidad.Equipo Ananda Hotel Boutique

10/10 – Uitstekend

Jeffrey

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2023
Reactie van Community Agent op 11 apr 2023
Buenas tardes, ¿Cómo estás? Agradecemos el tiempo que te tomaste para calificarnos. Es un placer que te hospedaras con nosotros y nos alegra que hayas tenido una buena experiencia Te invitamos para que en tus futuros viajes te hospedes en nuestros hoteles, en Bogotá Cosmos 100, Cosmos Executive, o Doubletree by Hilton Parque 93, en Cali Cosmos Cali, en Buenaventura Cosmos Pacifico y en Cartagena Anandá hotel boutique by Cosmos. Muchas gracias

2/10 – Ontzettend slecht

Carol

1 nacht verbleven in maart 2023
Reactie van Community Agent op 4 apr 2023
Buenas tardes, Sra. Carol, ¿Cómo estás? Agradecemos el tiempo que te tomaste para contestar nuestra encuesta. Lamentamos mucho la experiencia que tuviste durante tú estadía. Nuestro objetivo es siempre acoger las peticiones de nuestros huéspedes con el fin de mejorar nuestro servicio. Te invitamos para que en tus futuros viajes te hospedes en nuestros hoteles, en Bogotá Cosmos 100, Cosmos Executive, o Doubletree by Hilton Parque 93, en Cali Cosmos Cali, en Buenaventura Cosmos Pacifico y en Cartagena Anandá hotel boutique by Cosmos. Muchas Gracias

10/10 – Uitstekend

Sean

1 nacht verbleven in maart 2023
Reactie van Community Agent op 28 mrt 2023
Buenas tardes, ¿Cómo estás? Agradecemos el tiempo que te tomaste para calificarnos. Es un placer que te hospedaras con nosotros y nos alegra que hayas tenido una buena experiencia Te invitamos para que en tus futuros viajes te hospedes en nuestros hoteles, en Bogotá Cosmos 100, Cosmos Executive, o Doubletree by Hilton Parque 93, en Cali Cosmos Cali, en Buenaventura Cosmos Pacifico y en Cartagena Anandá hotel boutique by Cosmos. Muchas gracias

8/10 – Goed

Martin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Charming boutique hotel with generous included breakfast. Comfortable and well located. Not noisy. Lovely roof deck. Rooms well appointed but a little tired. Hot water supplies limited. Very friendly and helpful young staff.
4 nachten verbleven in februari 2023
Reactie van Community Agent op 17 feb 2023
Good afternoon, Mr. Martin, how are you? We really appreciate the time you took to feed us with your comments. It was a pleasure you stayed with us and that you had a pleasant experience. For your future trips, we invite you to stay at one of our hotels. Cosmos 100, Executive Cosmos, Doubletree by Hilton Parque 93, Cosmos Cali, Cosmos Pacifico and Anandá boutique hotel by Cosmos. Best regards.

8/10 – Goed

Juan Cristóbal

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2023
Reactie van Community Agent op 22 feb 2023
Buenas tardes, ¿Cómo estás? Agradecemos el tiempo que te tomaste para calificarnos. Es un placer que te hospedaras con nosotros y nos alegra que hayas tenido una buena experiencia Te invitamos para que en tus futuros viajes te hospedes en nuestros hoteles, en Bogotá Cosmos 100, Cosmos Executive, o Doubletree by Hilton Parque 93, en Cali Cosmos Cali, en Buenaventura Cosmos Pacifico y en Cartagena Anandá hotel boutique by Cosmos. Muchas gracias

2/10 – Ontzettend slecht

Aie

1 nacht verbleven in februari 2023
Reactie van Community Agent op 6 mrt 2023
Buenas tardes, ¿cómo está? Lamentamos mucho la experiencia que tuviste durante tú estadía. Le agradecemos por tomarse el tiempo de retroalimentarnos con sus calificaciónes, son de mucha ayuda y valor para nosotros. Esperamos tenerlo nuevamente en cualquiera de nuestros hoteles, ya sea Cosmos 100, Cosmos Executive, Doubletree by Hilton Parque 93, Cosmos Cali, Cosmos Pacifico y Anandá Hotel Boutique by Cosmos. Saludos.

4/10 – Matig

jerome

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
the most charming boutique hotel, but 1) front desk staff is beyond clueless 2) the property is not maintained Equipment -such as fan- is missing or does not work, paint is peeling in bathroom...
Reactie van Community Agent op 14 feb 2023
Good afternoon, how are you? We are glad you enjoy youre stay at our hoteles and we thank you for taking the time to feed as with your comments, they are very helpful and valuable to us; this way, we can commit to bring every time a better service and a greater experience. We hope to have you again in any of our hotels, either, Cosmos 100, Cosmos Executive, Doubletree by Hilton Parque 93, Cosmos Cali, Cosmos Pacifico and Anandá Hotel Boutique by Cosmos. Best regards

2/10 – Ontzettend slecht

Alex

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There was no hot water in the hotel and the elevator did not work. Will not recommend this hotel to anyone

8/10 – Goed

Franck

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Bonito pero detalles por mejorar
Lindo hotel, habitación bonita. Sin embargo, por ese precio, lastima que el cuarto fuera tan oscuro y que no se podía arreglar la temperatura de la ducha…tampoco muy agradable como se podría esperar la mesera del desayuno.
1 nacht verbleven in september 2022
Reactie van General manager op 20 sep 2022
Dear Guest Franck, your comments are our greatest reward and the main reason to continue trying to give our best every time. We are sorry that the experience in our Hotel was not pleasant. We will certainly be looking forward to having you with us on your next trip to Cartagena and creating a better experience. Have a nice day! Diego Manrique General Manager Ananda Boutique Hotel.

10/10 – Uitstekend

Maria

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property. The staff is warm and friendly and the service is excellent
4 nachten verbleven in augustus 2022
Reactie van General manager op 20 sep 2022
Dear Guest. Your comments are our biggest reward and the main reason to keep trying to do our best every time. We’re very pleased to know that you enjoy our property. We’ll certainly be looking forward to have you with us in your next trip to Cartagena. Have a very good day! Sincerely, Diego Manrique General Manager.

10/10 – Uitstekend

Joanne

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in augustus 2022

10/10 – Uitstekend

Jeffrey

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff at the hotel were excellent , professional and courteous, always aiming to please
2 nachten verbleven in augustus 2022
Reactie van General manager op 20 sep 2022
Dear Guest. Your comments are our biggest reward and the main reason to keep trying to do our best every time. We’re very pleased to know that you enjoy our property. We’ll certainly be looking forward to have you with us in your next trip to Cartagena. Have a very good day! Sincerely, Diego Manrique General Manager.

10/10 – Uitstekend

David

2 nachten verbleven in juli 2022

10/10 – Uitstekend

Guissel

4 nachten verbleven in juli 2022

10/10 – Uitstekend

Laura Isabella

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place, amazing service. Every employee here was happy, accommodating and welcoming. Made me feel so welcomed and at home. Incredible people.
3 nachten verbleven in mei 2022

10/10 – Uitstekend

Shamil, Chicago

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
First review in Expedia just because we loved this hotel very much! Design, location, stuff, food were amazing! We had a great time. Rooftop is so cute and breakfasts were delicious. Thank you! If we will ever be back to Cartagena for sure will stay at Ananda Hotel.
3 nachten verbleven in mei 2022
Reactie van General manager op 16 mei 2022
Dear Mrs. Shamil, Receiving comments like yours make of our job a real privilege. Thank you a lot for sharing your experience with us in those wonderful words. We’ll be looking forward to have you home again, during your next visit to Cartagena. Have a very good day! Diego Manrique General Manager Ananda Boutique Hotel

10/10 – Uitstekend

Jimena, Lighthouse Point

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best hotel in the old city, perfect location, beautiful boutique hotel with all the amenities you need, our second visit, and will keep staying there, no need to look anywhere else!
4 nachten verbleven in april 2022
Reactie van General manager op 16 mei 2022
First of all, we would like to thank you for your comments. Your opinion is really important for our improvement and growth. We look forward to your next visit to Cartagena to have the opportunity to provide you with the best service to make your stay an incredible experience. Have a nice day! Diego Manrique Narvaez General manager Ananda Boutique Hotel