Hotels in de buurt van Cenote Elvira (Leona Vicario)

'From the moment we booked to the time we checked out, the Mamma Loo staff was in constant communication with us. They let me know about prices outside the stay rates beforehand, they helped me arrange a welcome bouquet for my girlfriend, arranged for us to have a grill dinner and took breakfast all the way to our kuchil ( that’s how you say space/home in mayan). Bathroom was clean, dinning area was tidy and the room was nice and comfortable. My girlfriend loved this, she said “ we should do this...

'Si. Todo bien con la alberca.'

'Great overall experience,will def come again and stay .'

'We stayed here with two families with 4 kids under 10 for two nights.They had so much for them to do. A pool, bounce houses, a trampoline, electric cars, a campfire, and they even got to play with the resident bunny, ducks, and chickens. The staff was also extremely kind and helpful making the kids food to order throughout the day and always finding things to entertain them. We didn't have our own car, but they happily drove us to local cenotes and even helped pick up a friend who needed a ride...

'Very nice room and environment. The beds were very hard, but we loved everything else about the room. Breakfast was good and we could order it in advance so they could prepare it and we didnt have to wait. Very good service overall!'

'Biggest problem is that it’s in the middle of nowhere so unless you know for sure you’re there for the wakeboarding, I would not stay there. Other than that the room was pretty ample and nice. Food was fine.'

'Very friendly and helpful staff. The food was outstanding!'

'Resort is more for a older crowd like 50 and up so if you’re looking for a turn up type resort this isn’t for you'

'Staff unfriendly at check in. Most places were not open. All rooms were rented had issues, chili g smoke detectors, that took two days to fix, broken phone, toilet and shower. Room decor for birthdays were not done, mine said happy honeymoon and I came solo. Just overall very dissatisfied with this resort. They need customer service help.'

'This was a beautiful resort. However, the food and any other necessities were very expensive. The concierge said they would help us with an excursion, but did not. I asked several times. It was very hard to get any information. I will not be back. I would spend your money elsewhere!'

'The hotel is beautiful and the pools were very clean and well maintained. The grounds were very well kept and they attempted to clean up the sargassum best they could given the circumstances. However, the food was far below expectation. We frequently struggled to find something to eat and items on the buffet were cold despite being there the second that it opened. Room service was sparse with only a few items to choose from- but they have an excellent app for ordering and seeing what was going...