4/10 – Matig
James, Marin
Reisde met familie
20 mei 2024
Negatief: Voorzieningen
Be aware, this whole review is influenced by the failure to be running a shuttle when we arrived. The whole reason for selecting the property was the shuttle from O'Hare. Called hotel to get shuttle information upon arrival. Front desk clerk said no shuttle. When I asked again she said no shuttle until later! I asked for other arrangements. She said there are none. No offer to pay for cab or other arrangements until shuttle restarted. Caught a cab. That was a $30 ride. They charge 1.5 of meter to go shorter distances; use Uber. Checked Expedia listing and no mention that shuttle didn't run in early afternoon. Next morning when talking to shuttle driver, who I could understand, he says they shut down for a couple of hours but if she had told me where to wait for shuttle, by the time we got to the pick up point it would have been only a 20-30 minute wait. She would only say she could do nothing; no shuttle, she and maid only ones there. Very poor start. So, be aware if you arrive in early afternoon. After that, very average. Grounds not maintained. Halls smell of smoke. Room clean. Bed comfortable. Breakfast $15 a person. Morning shuttle on time. Dropped us at wrong end of terminal and those terminals are long. Be aware, there are two Four Points O'Hare. One north and one south of airport. Know which one you are choosing.
James
1 nacht verbleven in mei 2024