6/10 – Redelijk
Paul
Reisde met partner
20 apr 2026
Positief: Netheid
OK, first the good stuff. This was our second stay, for 3 nights, and the hotel is really well located, walking distance to pretty much everywhere you would expect. The breakfast buffet is good - but let's face it, at $29.99 plus taxes, it really SHOULD be good. And the rooms are nice, with a decent bed, a TV that you can stream to so ...3 stars.
Where it loses 2 whole stars is the way they nickel and dime you, with junk fees, and misleading promotions - in my case they claimed we had booked an ADA room (we did not), and offered an upgrade - which with taxes, and "destination fees" and taxes on the destination fees added $150.
Add to this a "promotion" that gave us $25/day which turned out to not cover breakfast (despite the check in saying it would) and we ended us paying an extra $220 for a 3 night stay.
This might have been redeemed had the check out desk not been painfully condescending when I queried why they had not applied the $25 reduction.
In short - there are a LOT of hotels in this area, and the Hyatt seems to have decided they are going to compete on a low headline price that they recover with sneaky fees and games. If they had only charged a reasonable fee in the first place I wouldn't be feeling like I was fleeced by the management. We will not be staying here again.
Paul
3 nachten verbleven in april 2026