Pittsfield Apartments + Suites

The place has roaches!! Don’t book as there is no one who can assist you. If the ceiling fell down, you would be on your own

It was an awful experience. As soon as we walked in the building it look dirty but when we got to our room we had to to turn on our flashlights because the lights didn’t work. The bed sheets weren’t washed they were dirty and had dirt on them. The bathroom was disgusting the toilet was black and the shower was black. Our blinds didn’t work at all so I hand to turn each blind one by one with my hands. The walls were so dirty and the floor is messed up. I was there for an hour and the only reason why was to find a new hotel. When I came back down to the lobby I was on the phone with Expedia so I could get a new hotel and the manager wasn’t there and on Expedia it says the manager should of been there until 11 but he wasn’t and we got there at 9:30 and waited on the phone for an hour. While we were waiting two other couples were trying to check in but couldn’t because the manager wasn’t present and both couples did not have a room that night even though book one. Such poor service from this place and I’m in the middle of trying to get my money back because I would never give one single penny to these people!