4/10 – Matig
Christina
Reisde met partner
18 aug 2025
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The location of the hotel was wonderful and 3 lights away from the O'Hare car rental facility to return our rental before an early flight. The facility offered an early morning drobox which was very convenient.
The issue with this stay was the staff, I wish I had gotten the man's name that "helped me" I asked for directions to car rental drop off and he said yeah it's up the road. I explained I was not from the area and could he provide more detail and his response was "not really". As mentioned it was a quick 3 blocks away on the left! I checked in late after midnight and had to leave by 4:30am. I returned to the front desk to ask someone for directions and check out. I walked up to the desk to hear 2 men making rude comments about guests that had checked in that afternoon. I made some noise to get their attention and the same man that checked me in hours before came out quickly. He would not provide directions and asked his coworker to handle that. I was given the directions and my husband and I walked out. I would not stay here again. I can't speak to the dining as we were there for such a short time to get a couple hours of sleep before a flight. The room was clean and the beds were comfortable.
Christina
1 nacht verbleven in augustus 2025