Vind je ideale hotel in Eratap Point

'The room was clean, but no cups to match the kettle. Water went off unexpectedly. Manager seems angry and I could not find any staff that spoke English to assist me with my needs. Excellent location, comfortable bed and nice patio.'

'Apartment has ants everywhere including on ans inside the kettle, bath/ shower and next door were so loud and their cigarette smoke was coming onto the room making it extremely uncomfortable to sleep in. Message properly but they said I should’ve called the night emergency number which was continently placed in reception but I had no WiFi or phone service on the island '

'Absolutely stunning jungle/ river property, lush and green. The large house is very spacious. It was comfortable in the July weather. Plenty of room and beds for our family of 6. Property is off grid so some issues with hot water that were rectified. We’re told we would have daily house keeping, which didn’t happen once, but we were ok with the washing machine. If we had asked, I’m sure it would have been provided. Accessing the tours and using the river was a highlight for our family. - no fly...

'The location is great, very close to restaurants, bars, and even government offices. I have to say, the staff is really wonderful—very warm and friendly. The value for money is still quite high.'

'Hotel has no elevator so need to climb 1 or 2 floors, with luggage if there’s no porter. Location quite near beach cafes and bars. Walking distance to city’s only shopping mall. Hotel rooftop has good view of sunsets. There’s a karaoke room and small coffee cafe in lobby '

'Overall is very run down compared to photos. Sheets were dirty for the first 2 days on arrival. Floors were dirty. No working shower, no hot water. Kitchen barely has any food on menu never in stock or limited choices. Bed was extremely noisy. Pillows were awful we got very sore necks and back and we aren’t old. Rust present in bathroom. Mould in bathroom. Room smells musky like mould. Village across is very noisy. They leave big outdoor lights on that shine right through the windows while...

'Hele fijne, rustige en mooie plek om te verblijven. Het centrum van de stad is vanuit hier prima te bereiken.'

'Good resort, very clean, nice setting. Staff is lovely, their travel desk can be a bit pushy in offering only their tours (Pele island didn't exist because they didn't offer a tour to it for instance...). Thing to improve is the breakfast. Pancakes, canned fruit, Vegemite and some very dry pastries and that was it. Anything else had to be paid for.'

'Staff were super friendly and helpful'

'We had the most wonderful relaxing stay at Erakor. The staff were exceptional, great food, clean and tidy grounds. It is just the most beautiful location. The feast and fire show on Thursday night was amazing and a great opportunity to socialise with other guests. We will be back!'

'Very comfortable clean rooms in a good location with great staff'

'Wonderful place to stay. The room was very clean and maintained during our entire stay. We had the beachside view and it was absolutely beautiful to be so close to the water. Thank you for a spectacular stay. '

'Erg mooi hotel. Je slaapt in een huisje met een groot bed, fijne douche en een klein zwembad (bijna) voor de deur. Airco niet inbegrepen, wel bij te huren voor €10 per dag. Bij het hotel kun je een taxi met chauffeur huren voor een dag(deel) voor ongeveer €150. Wij waren met 4, dus een goede prijs. Let wel: bij alle bezienswaardigheden betaal je ‘entree’, dus uiteindelijk toch een duur grapje, maar zó de moeite waard!'

'The biggest asset to this hotel is their staff everyone was friendly, helpful and engaged with the kids. From the initial welcome from the chief to departing the hotel everything was great. Would recommend this hotel to anyone travelling to Vanuatu .. '

'I would like a refund for the accommodation. The property was not as advertised. There was no operating restaurant. The room was unclean The shutters on the windows broken. Overall very unsatisfactory and not what was represented. I would like my $1200 money returned.'

'Great location, friendly staff and lovely room'

'Two bedroom very clean apartment overlooking lagoon. Beautiful breeze off the lagoon. Well equipped kitchen area great for preparing own food. '