Vind je ideale hotel in Florence

'Place looks nice but when getting to my room I found that the bathroom has no light over the mirror. I asked about this an was told they disabled all the lights around the mirrors! What?!? Go to watch the TV only to find out they don't ha'

'The room had a strong smell of cigarette smoke, which was unexpected since the hotel is advertised as smoke-free. Additionally, both the bathtub and the sink were clogged, making the stay less comfortable than expected.'

'One of the reasons that I stay at Hampton Inn is because the beds are so incredibly comfortable, and this visit didn't disappoint. But, what stood out about this Hampton Inn was the breakfast. It was amazing! It was seasoned, there was a variety of food, each day, and it was perfectly prepared and executed. The staff was helpful and even brought out almond milk for my daughter. Another big plus was that the staff were all very friendly and helpful.'

'Always great!'

'Room had just been renovated and there was still work being done. We were very pleased overall with the stay. The woman at the front desk who checked us in was very pleasant and helpful with dinner options. We would stay at this property again.'

'breakfast was delicious. staff was extremely helpful and accommodating. only negative was there was way too much clutter. too much furniture and too many decorative thingys on top of the furniture.'

'Our room was clean but very congested. Very small mini fridge and no microwave. No closet just a small bar to hang clothes on. Tub was extremely slippery. Beds were very comfortable. Typical breakfast fare nothing very appealing. Went somewhere else for breakfast. Charged us upfront for incidentals of 75.00 which I did not like at all. We won't stay at this property again.'

'Excellent staff. Location is not all that convenient to Amherst or Holyoke. Property and decor were pleasant but need a refresh.'

'Clean comfortable room'

'We really enjoyed our stay here! The room was very comfortable and clean with ample outlets and ports for device charging. Elevators make the multiple levels of the building easily accessed. Especially fabulous features are the inn's restaurant (featuring delicious and beautifully presented food that we sampled for dinner and breakfast) along with their full bar and excellent wine offerings.'

'First of all I want to start with the positives because there were some. The hotel was very clean and the rooms were well equipped, spacious and clean. Unfortunately that is all the positives. First issue was the staff there were very unhelpful and did not abide by their own rules. The first thing you see, and plastered all over the hotel, are signs stating this is a smoke free hotel. However on the first night there were people smoking in their rooms. You could smell it all from outside the...

'Very happy with my stay'

'Really convenient'

'Lovely updated property. Small pool and had issues with the AC in the gym but the lovely staff, nice breakfast and clean updated amenities made up for it. I would return.'

'The historic Inn is beautifully maintained and updated and provides a unique experience of staying in a home dating back to the 1600's. Breakfast was delicious and Megan the cook was welcoming and helpful. We always stay at the Black Walnut Inn when in Amherst!'

'Room was clean, we had a problem in our first room. The staff was very kind and fixed the problem. Breakfast was great, plenty of parking. Quiet clean place to stay.'

'The Inn was quiet, convenient and offered excellent food.'

'Management team hasn't been helpful at all, after a very unusual incident at this location'

'Zeer vriendelijk personeel, ruime, propere kamers en een degelijk ontbijt. Wifi kon beter. Goede ligging, restaurants en Walmart Supercenter vlakbij.'

'Good location. Friendly staff. Clean'