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Beoordelingen van Hanoi L'heritage Diamond Hotel & Spa

4 out of 5
Hanoi L'heritage Diamond Hotel & Spa
17 Nha Chung, Hang Trong, Hoan Kiem, Hanoi, Hanoi

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 80 van 115 beoordelingen" "
Gastenscore: 8 - Goed. 19 van 115 beoordelingen" "
Gastenscore: 6 - Redelijk. 11 van 115 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 115 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 115 beoordelingen" "

9,4/10

Netheid

9,6/10

Personeel en service

9,0/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

Beoordelingen

10/10 – Uitstekend

Raana

2 nachten verbleven in april 2023

10/10 – Uitstekend

NAOTO

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
ロケーションが最高‼︎ St Joseph CathedralもCÔNG CẢPHÊも近い‼︎
3 nachten verbleven in maart 2023

2/10 – Ontzettend slecht

Chongsung

1 nacht verbleven in december 2022

10/10 – Uitstekend

MINSEOK

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in februari 2020

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property is good value for money. Location is in Old Quarter, convenient. Staff outstanding. Only negative was breakfast, which was below quality of others in Vietnam.
2 nachten verbleven in februari 2020

10/10 – Uitstekend

Fredrik

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2020

10/10 – Uitstekend

sharon

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
well situated hotel
the hotel is very centrally situated to explore Hanoi. The reception staff were exceedingly helpful with directions and any queries. They also were happy to look after our larger luggage whilst we were in Halong bay.
2 nachten verbleven in januari 2020

8/10 – Goed

Patricia

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
convenient and accesible localtion
It is a convenient hotel With a good location. The room was spacious and the staff friendly.
1 nacht verbleven in december 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and excellent family rooms. Thoroughly enjoyed our shoet stay. Staff incredibly helpful.
1 nacht verbleven in december 2019

10/10 – Uitstekend

KYUNGMI

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2019

4/10 – Matig

MASAO

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
再訪なし
ホテルは古くて狭い。 スタッフはルーズな感じ。 送迎ホテルで頼むも、ドライバーはグラブ以下で英語も 通じない。 部屋は狭く、掃除のカートは廊下に置きっぱなし。 同行者とフロアが違うのは仕方ないが、 3階と7階は雲泥の差であった。 再訪なし。
3 nachten verbleven in november 2019

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid
Not bad, but...
I stayed 1 night at the L’heritage Diamond, and one night at a different property. The L’heritage Diamond ( LD) was 20% more expensive than the other hotel. However, the other hotel handily beat the LD in every meaningful category : cleanliness, guest service, design, comfort, noise level, and value. Management would be well advised to implement a better system of monitoring and ensuring room cleanliness. My bedsheet had a very noticeable red stain, and there were numerous hairs on the bathroom floor and a towel. The staff in the lobby and restaurant were pleasant, and professional for the most part. Overall, my stay was decent, but not great.
1 nacht verbleven in november 2019

8/10 – Goed

Debi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice staff, good room, Beware construction noise
We were upgraded at check in. Big room, very clean, great shower. Breakfast good but offered the a la carte menu only after we finished buffet - which had nice choices. Cons - noisy. Construction behind and in front of hotel. Noisy air con and could hear plumbing from adjacent bathrooms. Slept with earplugs. Nice staff but not as polished as better hotels. Avoid driver to/from airport. Overly aggressive, on phone much of trip and drove too fast. Taxi drivers were more careful than he.
1 nacht verbleven in november 2019

10/10 – Uitstekend

KOICHI

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
立地良し
観光の拠点とするには、とても便利な場所にあります。周りにはレストランやカフェが多くあるため、食事に困ることはないです。また雑貨屋やお土産店も多くあるのでショッピングにも便利です。 スタッフもとてもフレンドリーで、帰りのタクシーの手配もしていただきました。
1 nacht verbleven in oktober 2019

10/10 – Uitstekend

Pernille

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel
We had a very nice stay at L’heritage Diamond Hotel and Spa. Stayed here 3 times over the course of about 1 week. (Had day trips with stayover in between) Hotel staff is very nice and looked after our luggage while we where away. Location is exquisite. It is very easy to get around from Hotel location. Only thing to put a finger on would be the breakfast buffet which was not in my taste. But that is most likely due to the fact that im european. Highly recommendable.
1 nacht verbleven in oktober 2019

8/10 – Goed

Pernille

1 nacht verbleven in oktober 2019

10/10 – Uitstekend

P, Bali

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel that is very well positioned. Goodness me.
2 nachten verbleven in september 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
立地がよい、清潔、価格のバランスもよい
1 nacht verbleven in augustus 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
施設、スタッフ対応とも最高でした。
3 nachten verbleven in augustus 2019
Reactie van Van Anh op 20 aug 2019
Dear sir/madam Thank you so much for your great review and I trust you enjoyed your stay with L’Heritage Diamond Hotel. I am very glad to hear about your satisfactions during your stay and especially your recognition of the great services from our staff. It is positive feedback such as yours that encourages us so much in continuing making every guest stay a memorable one. I appreciate so much and will share with the associates in person. Wishing you all the best and looking forward to your return to Hanoi and our L’Heritage Diamond Hotel Best regards Van Anh

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
Very friendly welcome, staff always on hand to help and always smiling. Great value for money in a very good location in Hanoi old town
2 nachten verbleven in augustus 2019
Reactie van Van Anh op 19 aug 2019
Dear sir/madam Thank you so much for your great review and I trust you enjoyed your stay with L’Heritage Diamond Hotel. I am very glad to hear about your satisfactions during your stay and especially your recognition of the great services from our staff. It is positive feedback such as yours that encourages us so much in continuing making every guest stay a memorable one. I appreciate so much and will share with the associates in person. Wishing you all the best and looking forward to your return to Hanoi and our L’Heritage Diamond Hotel Best regards Van Anh

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful family room with great set up with two connecting rooms. Wonderful reception staff with Marteen doing a great job managing reception and Viet Anh so helpful and kind. Massage staff wonderful and gave our children great massages for a very reasonable fee. Totally recommend this hotel and would definitely stay here again as faultless and great location.
4 nachten verbleven in juli 2019
Reactie van Van Anh op 19 aug 2019
Dear sir/madam Thank you so much for your great review and I trust you enjoyed your stay with L’Heritage Diamond Hotel. I am very glad to hear about your satisfactions during your stay and especially your recognition of the great services from our staff. It is positive feedback such as yours that encourages us so much in continuing making every guest stay a memorable one. I appreciate so much and will share with the associates in person. Wishing you all the best and looking forward to your return to Hanoi and our L’Heritage Diamond Hotel Best regards Van Anh

6/10 – Redelijk

Geverifieerde reiziger

Positief: Staat van de accommodatie en faciliteiten
5 nachten verbleven in juli 2019
Reactie van Van Anh op 19 aug 2019
Dear sir/madam Thank you so much for your great review and I trust you enjoyed your stay with L’Heritage Diamond Hotel. I am very glad to hear about your satisfactions during your stay and especially your recognition of the great services from our staff. It is positive feedback such as yours that encourages us so much in continuing making every guest stay a memorable one. I appreciate so much and will share with the associates in person. Wishing you all the best and looking forward to your return to Hanoi and our L’Heritage Diamond Hotel Best regards Van Anh

10/10 – Uitstekend

Elisavet

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel, great location!
Great hotel, great location! Staff was super nice and helpful, very pleasant stay!
4 nachten verbleven in juli 2019
Reactie van Van Anh op 19 aug 2019
Dear sir/madam Thank you so much for your great review and I trust you enjoyed your stay with L’Heritage Diamond Hotel. I am very glad to hear about your satisfactions during your stay and especially your recognition of the great services from our staff. It is positive feedback such as yours that encourages us so much in continuing making every guest stay a memorable one. I appreciate so much and will share with the associates in person. Wishing you all the best and looking forward to your return to Hanoi and our L’Heritage Diamond Hotel Best regards Van Anh

10/10 – Uitstekend

Geverifieerde reiziger

3 nachten verbleven in juli 2019
Reactie van Van Anh op 19 aug 2019
Dear sir/madam Thank you so much for your great review and I trust you enjoyed your stay with L’Heritage Diamond Hotel. I am very glad to hear about your satisfactions during your stay and especially your recognition of the great services from our staff. It is positive feedback such as yours that encourages us so much in continuing making every guest stay a memorable one. I appreciate so much and will share with the associates in person. Wishing you all the best and looking forward to your return to Hanoi and our L’Heritage Diamond Hotel Best regards Van Anh

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
On arrival we were put in a room on 4th floor. Very hot and no lift. We asked to be moved which was achieved on day 3 of 4. The new room by the pool on ground floor was excellent. Pool was lovely, but there was building work going on right next to the pool which was all day and noisy and dusty. Would stay agin but only in round floor poolside room. Breakfast was good. Staff were friendly and helpful.
3 nachten verbleven in juli 2019
Reactie van Van Anh op 19 aug 2019
Dear sir/madam Thank you so much for your great review and I trust you enjoyed your stay with L’Heritage Diamond Hotel. I am very glad to hear about your satisfactions during your stay and especially your recognition of the great services from our staff. It is positive feedback such as yours that encourages us so much in continuing making every guest stay a memorable one. I appreciate so much and will share with the associates in person. Wishing you all the best and looking forward to your return to Hanoi and our L’Heritage Diamond Hotel Best regards Van Anh

10/10 – Uitstekend

sergio

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent quality for a reasonable price
Good.. Very good.. . Excellent....
2 nachten verbleven in juli 2019
Reactie van Van Anh op 19 aug 2019
Dear sir/madam Thank you so much for your great review and I trust you enjoyed your stay with L’Heritage Diamond Hotel. I am very glad to hear about your satisfactions during your stay and especially your recognition of the great services from our staff. It is positive feedback such as yours that encourages us so much in continuing making every guest stay a memorable one. I appreciate so much and will share with the associates in person. Wishing you all the best and looking forward to your return to Hanoi and our L’Heritage Diamond Hotel Best regards Van Anh

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service
Handy spot. Big, clean rooms. Good breakfast. Friendly staff.
3 nachten verbleven in juni 2019
Reactie van Van Anh op 19 aug 2019
Dear sir/madam Thank you so much for your great review and I trust you enjoyed your stay with L’Heritage Diamond Hotel. I am very glad to hear about your satisfactions during your stay and especially your recognition of the great services from our staff. It is positive feedback such as yours that encourages us so much in continuing making every guest stay a memorable one. I appreciate so much and will share with the associates in person. Wishing you all the best and looking forward to your return to Hanoi and our L’Heritage Diamond Hotel Best regards Van Anh

10/10 – Uitstekend

Scott

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in mei 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had just one night stay in Hanoi but all the staff here were absolutely great even allowed us to leave luggage in foyer while we explored after our Halong Bay Cruise, even though we weren't staying there that night
1 nacht verbleven in mei 2019

10/10 – Uitstekend

KYUHWAN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in mei 2019

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in mei 2019

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Great location - room overlooks construction site and they work at night. Breakfast needs work - coffee and noodle soup terrible and for Vietnam that is just not acceptable
2 nachten verbleven in april 2019

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in april 2019

8/10 – Goed

CHUNHAN

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2019

6/10 – Redelijk

Geverifieerde reiziger

사진과 달리 매우 작은 방.
사진과 달리 매우 작은 방. 가격은 4박에 48만원.
4 nachten verbleven in maart 2019

10/10 – Uitstekend

Geverifieerde reiziger

4 nachten verbleven in april 2019
Reactie van Emmanuel op 12 apr 2019
Dear Sir & Madam, Warmest greetings from Hanoi Lheritage Diamond! Thank you very much for your stay with us and looking forward to welcome you to Hanoi Lheritage Hotel soon. Hotel Manager,

10/10 – Uitstekend

Hatton

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Brand new Hotel in Hanoi Old Quarter center !
Fantastic stay and we were made to feel very welcome indeed. The staff are exceptional and this is a wonderful hotel to stay in.
1 nacht verbleven in maart 2019
Reactie van Van Anh op 4 apr 2019
Dear Mr/Ms Hatton Thank you so much for your great review and I trust you enjoyed your stay with L’Heritage Diamond Hotel. I am very glad to hear about your satisfactions during your stay and especially your recognition of the great services from our staff. It is positive feedback such as yours that encourages us so much in continuing making every guest stay a memorable one. I appreciate so much and will share with the associates in person. Wishing you all the best and looking forward to your return to Hanoi and our L’Heritage Hotel Best regards Van Anh Sales team

10/10 – Uitstekend

Stefania

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Emanuel Duty Manager : great problem solver
We did not start in the best way here in this hotel with a problem in room door locking, but then the hotel stuff tried in all ways possible to find a solution and giving some extras for free. I appreciated a lot how they care about their customer comfort and sutisfacrion. My Bedroom was tiny but well arranged with fresh fruit, minibar, clean towels and soft large bed. Breakfast was well served at the top of their building from where you can admire the old city center, inclusive of the cathedral, as a panoramic view. Breakfast dishes are not just repeating all the same each day, so if you stop more than one day, you will have variety in different continental and vietnamies food. Location is perfect for enjoying shops, restaurants and local real life style. Taxi availability and private car arrangement are also easy and at good price in this hotel. What I just missed to test is their massage center, next time I will try it.
2 nachten verbleven in maart 2019
Reactie van Van Anh op 28 mrt 2019
Dear Mrs Stefania Thank you so much for your great review and I trust you enjoyed your stay with L’Heritage Diamond Hotel. I am very glad to hear about your satisfactions during your stay and especially your recognition of the great services from our staff. It is positive feedback such as yours that encourages us so much in continuing making every guest stay a memorable one. I appreciate so much and will share with our team, especially Mr Emmanuel. Wishing you all the best and looking forward to your return to Hanoi and our L’Heritage Hotel Best regards Van Anh Sales department

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
The positives are good location and very friendly and helpful staff. The negatives are the relatively small rooms, and bathrooms that need upgrades and maintenance.
3 nachten verbleven in maart 2019
Reactie van Van Anh op 28 mrt 2019
Dear Sir/Madam Thank you so much for your great review and I trust you enjoyed your stay with L’Heritage Diamond Hotel. I am very glad to hear about your satisfactions during your stay and especially your recognition of the great services from our staff. It is positive feedback such as yours that encourages us so much in continuing making every guest stay a memorable one. I appreciate so much and will share with the associates in person. Wishing you all the best and looking forward to your return to Hanoi and our L’Heritage Hotel Best regards Van Anh

8/10 – Goed

Geir-Olav, Oslo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Will become very good in near future
Nice hotel, but the do construction work on the other side of the street. We got moved from a nice front room to a cramped side room to escape the noise. When constructions are finished in a few months this will be a perfect place to stay in the old town. Nice 9th floor breakfast restaurant with view. Clean rooms, new hotel, good service.
1 nacht verbleven in maart 2019
Reactie van Van Anh op 28 mrt 2019
Dear Mr Geir-Olav On behalf of L’Heritage Team, I would like to thank you very much for having chosen us for your recent stay in Hanoi and for taking the time to review us We are happy to know that you had such a wonderful experience at our hotel, especially, that you enjoyed your room, bed and the view. We would also like to share your comments about services to our staff - I am sure they will be inspired by your kind remarks. Once again, many thanks for your nice comments. We look forward to welcoming you back to L’Heritage Diamond soon. Best regards, Van Anh Sales department

4/10 – Matig

Loc

Negatief: Comfort kamer
Small Space
The room was a lot smaller than we expected. We booked 2 separate rooms for my husband and I and my friend and her boyfriend. I am not sure if they had given both of us a really small room because we stayed for one night or if that is the size for all the rooms. It would be do-able for just one person. Thankfully we only had 1 luggage cause we wouldn’t know what to do if we had 2. We ended up staying at another sister hotel after our halong bay tour and it was a lot more comforting.
1 nacht verbleven in februari 2019
Reactie van Hotel Manager op 7 apr 2019
Dear Mr. Loc, Thank you for choosing Hanoi L’heritage Diamond & Spa hotel for your stay in Hanoi and for reviewing our hotel on this website. I am also deeply regretful that you were not happy with your stay due to the room conditions, Our hotel room in Hanoi Old Quarter is the biggest room in Old Town, and we have many kind of room you can choice, your room you booked is the smallest in my hotel. Next time Our team will definitely be more attentive to all the matters you mentioned to make sure that this would no longer happen to you and other guests. ( your room will be upgraded to bigger one ). Once again, thank you for your review and we wish that you would continue giving us your support. Thank you very much!!!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is the best hotel I have been to in my life! The staff here are friendly and helpful especially Emmanuel and his team. They provided many good recommendations for delicious food and fulfilled every request we made. Hotel responded to our emails promptly and accurately. And they alway keep their professional attitudes to the guests. The breakfast is good and location is so convenient. Room are clean and comfortable.
1 nacht verbleven in februari 2019
Reactie van Van Anh op 4 apr 2019
Dear value guest Thank you so much for your great review and I trust you enjoyed your stay with L’Heritage Diamond Hotel. I am very glad to hear about your satisfactions during your stay and especially your recognition of the great services from our staff. It is positive feedback such as yours that encourages us so much in continuing making every guest stay a memorable one. I appreciate so much and will share with our colleagues, especially Mr Emmanuel's team. Wishing you all the best and looking forward to your return to Hanoi and our L’Heritage Hotel Best regards Van Anh Sales team

10/10 – Uitstekend

Geverifieerde reiziger

3 nachten verbleven in februari 2019
Reactie van Van Anh op 4 apr 2019
Dear sir/madam On behalf of L’Heritage Team, I would like to thank you very much for having chosen us for your recent stay in Hanoi and for taking the time to review us We are happy to know that you had such a wonderful experience at our hotel, especially, that you enjoyed your room, bed and the view. We would also like to share your comments about services to our staff - I am sure they will be inspired by your kind remarks. Once again, many thanks for your nice comments. We look forward to welcoming you back to L’Heritage Hanoi soon. Best regards, Van Anh

8/10 – Goed

No

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
位置十分方便.............................................
1 nacht verbleven in februari 2019
Reactie van Van Anh op 4 apr 2019
Dear Value guest Thank you so much for your great review and I trust you enjoyed your stay with L’Heritage Hanoi Hotel. I am very glad to hear about your satisfactions during your stay and especially your recognition of the great services from our staff. It is positive feedback such as yours that encourages us so much in continuing making every guest stay a memorable one. I appreciate so much and will share with the associates in person. Wishing you all the best and looking forward to your return to Hanoi and our L’Heritage Hotel Best regards Van Anh

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing staff!!!!!
The nicest staff imaginable They were so kind and helpful Went out of their way to accommodate us and help us out locally I can not say enough nice things about the staff The hotel was a great location too! Great spot and great staff
2 nachten verbleven in februari 2019
Reactie van Sale Team op 15 feb 2019
Dear Valued Guest, Thank you for choosing our hotel and for taking time to share your experience with us! Please accept our sincere apologies for the disappointment and inconvenience which was caused by unsatisfactory service during your visit. At our hotel, we always strive our best to improve. Only by listening to the customers closely, we would be able to address the issues hence apply the necessary changes to avoid the re-occurrence. If your travel plan ever bring you cross our way again, we dearly wish to have a second chance to welcome you back to see the improvement we have made. We wish you a beautiful day and an overall amazing experience holiday in Hanoi. Best regards, Sale Team

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location in the Old Quarter. The staff was awesome and made us feel right at home! Room was modern and very clean. Our room had a large bathroom with a walk-in shower. The breakfast options were delicious and plentiful. We would highly recommend this hotel
1 nacht verbleven in januari 2019
Reactie van Minh Thu op 15 feb 2019
Dear Valued Guest Thank you so much for your inspired review about our hotel. I am delighted to know that you were impressed by the hotel's facilities and services. One of our mission is exceeding guest's expectation. It is with your feedback, my team and I are encouraged to do more to ensure our guest a memorable experience at the hotel. I hope that you will have another chance to come back our hotel in the nearest future. I and my team look forward to welcome you again. Many thanks and best regards, Minh Thu Sale Team

10/10 – Uitstekend

Zanto Kamire

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect hotel and spa
Great breakfast, clean, comfortable bed. The location was fantastic and the staff were extremely accommodating and friendly. Highly recommended hotel! Would certainly return.
1 nacht verbleven in januari 2019
Reactie van Sale Team op 15 feb 2019
Dear Valued Guest, Thank you for sharing your experience. I am glad to know that you were impressed by the hotel services and facilities. My team and me truly appreciate your feedback. We hope that you will return to our hotel in the nearest future. We look forward to welcome you soon. Many thanks and best regards, Minh Thu Sale Team

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel and view. Very quiet and clean. Super location in old quarter, very helpful staff, easy access to great restaurants, loved the whole experience! Beautiful, enchanting Hanoi!
1 nacht verbleven in januari 2019
Reactie van Minh Thu op 15 feb 2019
Dear Valued Guest, Thank you for having chosen our hotel for your recent visit to Hanoi, and for sharing your valuable feedback on I am glad to know that you had a pleasant experience staying with us, and particularly enjoyed the hotel's facilities, design and the hospitality from our colleagues. Your kind words have been shared with the whole team. Once again, thank you very much for your patronage, and I look forward to welcoming you back to our hotel, in the not so distant future. Many thanks and best regards, Minh Thu Sale Team

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in februari 2019
Reactie van Van Anh op 4 apr 2019
Dear sir/madam Thank you so much for your great review and I trust you enjoyed your stay with L’Heritage Hanoi Hotel. I am very glad to hear about your satisfactions during your stay and especially your recognition of the great services from our staff. It is positive feedback such as yours that encourages us so much in continuing making every guest stay a memorable one. I appreciate so much and will share with the associates in person. Wishing you all the best and looking forward to your return to Hanoi and our L’Heritage Hotel Best regards Van Anh

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in februari 2019
Reactie van Van Anh op 4 apr 2019
Dear Sir/Madam Thank you so much for your great review and I trust you enjoyed your stay with L’Heritage Hanoi Hotel. I am very glad to hear about your satisfactions during your stay and especially your recognition of the great services from our staff. It is positive feedback such as yours that encourages us so much in continuing making every guest stay a memorable one. I appreciate so much and will share with the associates in person. Wishing you all the best and looking forward to your return to Hanoi and our L’Heritage Hotel Best regards Van Anh