Hotels met restaurant in Hoi An

'Customer service is not at the level It needs to be. Very long wait times for food and drinks and more often orders delivered incorrect. '

'We stayed in the 3 bed beachside villa with private pool and it was worth every penny. Had a great time with wonderful facilities and great service. The only thing is the photos are not accurate-there is no stove to cook on, however room service and restaurants on site are great. Definitely come here again.'

'This is a huge five star hotel with a beautiful ambiance, however the service does not match the five star rating at all. Our rooms were beautiful with a picturesque ocean view. As expected, it was clean and comfortable. However, in a hot place like Hoi An, not providing unlimited water is not acceptable when even 3 star hotels do this. Coming to the breakfast, the spread is huge with very limited vegetarian and vegan options. Nothing is labeled either. However. The chefs made vegan food for...

'This place is so good that we decided to extend our stay and change our plans. All the staff are outstanding and walk the extra mile to enhance the experience and hospitality, Everybody was incredibly good and helpful; a special mention to Lily and Rosa.'

'Breakfast buffet was the best, the coffee was amazing the food selection was incredible and very tasty. The hotel overall was very nice, we did have some plumbing issues with the shower draining properly but as soon as we reported it the hotel got it fixed right away. The rooms were well maintained and the staff was very friendly. '

'Very nice property, everything was excellent!!'

'Sauber und traumhaftes Zimmer! Das Frühstück war das Highlight des Tages! '