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Beoordelingen van Mamilla Hotel

5 out of 5
Mamilla Hotel
11 King Solomon St., Jerusalem

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 432 van 685 beoordelingen" "
Gastenscore: 8 - Goed. 160 van 685 beoordelingen" "
Gastenscore: 6 - Redelijk. 55 van 685 beoordelingen" "
Gastenscore: 4 - Matig. 29 van 685 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 9 van 685 beoordelingen" "

9,4/10

Netheid

9,0/10

Personeel en service

8,8/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

ko j

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2020
Reactie van Mamilla Hotel Management op 14 feb 2020
Dear Mamilla Hotel Guest, Thank you for your recent Mamilla Hotel stay, and for taking the time to write and share your excellent rating. Our many thanks go to you as we await your hopefully soon return to Mamilla Hotel. Sincere Best Wishes for a Wonderful Warm Weekend, The Mamilla Hotel Management.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Zeer prettige bediening

10/10 – Uitstekend

Cary, West Hartford

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel service was top-notch Room was very good, an upgrade, although it could have used a desk, and Old city view wasn't great. Staff was beyond accommodating. Breakfast buffet was really good.
9 nachten verbleven in maart 2024
Reactie van Mamilla Hotel Management op 7 apr 2024
Dear Cary,Thank you for your high feedback. and kind words.We will share your amazing words with our staff.We hope to see again in the Mamilla Hotel in the near future.Regards from Jerusalem,

8/10 – Goed

Yvette, Brampton

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place ashame not all areas are wheelchair accessible
5 nachten verbleven in maart 2024
Reactie van Mamilla Hotel Management op 7 apr 2024
Dear Yvette,Thank you for your high rating.We would appreciate if you could contact us via the home website so we could hear more about your stay.Regards from Jerusalem,

10/10 – Uitstekend

Eduardo

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
13 nachten verbleven in januari 2024
Reactie van Mamilla Hotel Management op 31 jan 2024
Dear Eduardo,Thank you for your 10\0 rating.We hope to see you again at the Mamilla Hotel soon.Regards from Jerusalem,

10/10 – Uitstekend

Justin

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The best hotel ever!
2 nachten verbleven in september 2023
Reactie van Mamilla Hotel Management op 22 okt 2023
Dear Justin,Thank you for your perfect rating.We hope to have the opportunity of hosting you again in the near future.regards from Jerusalem

10/10 – Uitstekend

Eric

2 nachten verbleven in oktober 2023
Reactie van Mamilla Hotel Management op 9 okt 2023
Dear Eric,Thank you for your perfect rating.We hope to have the opportunity of hosting you at the Mamilla Hotel soon.Regards from Jerusalem,

10/10 – Uitstekend

Stellinha

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel, fancy, perfect location, clean and very good staff. The only objection is the small size of our room. Next time I’d ask for an upgrade to have more space.
5 nachten verbleven in september 2023
Reactie van Mamilla Hotel Management op 5 okt 2023
Dear Stellinha,Thank you for your perfect rating.Thank you for all of you kind words.It will be our absolute pleasure to host you at the Mamilla Hotel back soon.Regards from Jerusalem,

4/10 – Matig

oded

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not coming back
The hotel is way over priced Rooms are small and swimming pool is tiny
1 nacht verbleven in september 2023
Reactie van Mamilla Hotel Management op 29 sep 2023
Dear Oded,Please accept our apologize for not exceeding your expectations at this stay.We hope to have the opportunity to see again at the Mamilla Hotel and hopefully win your full satisfaction.Regards from Jerusalem,

10/10 – Uitstekend

Stan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2023
Reactie van Mamilla Hotel Management op 20 sep 2023
Dear Stan,Thank you for your perfect rating.We hope to see again soon.Regards from Jerusalem,

4/10 – Matig

Juan Francisco

Reisde met familie
Hotel location is amazing but rooms feel a bit shed. We were offered an upgrade (not free) and were told that we will get rooms with views of the old city. We paid 700usd extra each for the upgrade got bigger rooms with NO view of the old city. We tried to order some rooms service around 11pm we were asked to wait and when we called again they said it was too late for ordering.
2 nachten verbleven in september 2023
Reactie van Mamilla Hotel Management op 21 sep 2023
Dear Valued Guest, Thank you for your feedback and for your compliments.We apologize for not exceeding your expectation is regards to view from your room.Thank you,

10/10 – Uitstekend

Andrija

7 nachten verbleven in augustus 2023
Reactie van Mamilla Hotel Management op 29 sep 2023
Dear Andrija,Thank you for your prefect rating!We hope to see again at the Mamilla Hotel soon.Regards from Jerusalem

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2023
Reactie van Mamilla Hotel Management op 3 sep 2023
Dear Daniel,Thank you for your perfect rating.Regards from Jerusalem,

10/10 – Uitstekend

Rosana

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Vale a estadia
Excelente hotel, atendimento muito bom. Super limpo.A localização não poderia ser melhor, ao lado do portão de entrada para a cidade velha e com um shopping embaixo.
6 nachten verbleven in augustus 2023
Reactie van Mamilla Hotel Management op 28 aug 2023
Dear Rosana,Thank you for your perfect rating.We hope to see you again soon.Regards from Jerusalem,

10/10 – Uitstekend

Jacob

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Beautiful hotel. Hotel staff excellent.
6 nachten verbleven in augustus 2023
Reactie van Mamilla Hotel Management op 28 aug 2023
Dear Jacob,Thank you for your 5 star rating.It will be our pleasure to host you at the Mamilla Hotel again soon.Best regards from Jerusalem,

10/10 – Uitstekend

Adam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel in a great location!
1 nacht verbleven in augustus 2023
Reactie van Mamilla Hotel Management op 27 aug 2023
Dear Adam,Thank you for your perfect rating and kind words.We hope to see again at the Mamilla Hotel in the near future.Regards from Jerusalem

10/10 – Uitstekend

Bernard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in augustus 2023
Reactie van Mamilla Hotel Management op 12 sep 2023
Dear Bernard,Thank you for your perfect rating.We hope to see you at the Mamilla Hotel in the near future.Regards from Jerusalem,

10/10 – Uitstekend

David

Reisde met familie
Positief: Voorzieningen
Best location, clean, great breakfast
4 nachten verbleven in augustus 2023
Reactie van Mamilla Hotel Management op 24 aug 2023
Dear David,Thank you for your perfect rating and great compliments.We hope to have the opportunity of hosting you at the Mamilla hotel in the near future.Thank you,

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2023
Reactie van Mamilla Hotel Management op 12 sep 2023
Dear David,Thank you for your 5\5 rating.We hope to see you at the Mamilla Hotel in the near future as our guest again.Regards from Jerusalem,

10/10 – Uitstekend

Arnaud

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Magnifique hôtel aux portes de la vieille ville
L’hotel est idéalement situé aux porte de la vieille ville, nous avons pu tout faire à pied. Beaucoup de charme et de raffinement. Le petit déjeuner est excellent. La chambre est très bonne, bien décorée et bien equipée. Le personnel est sympathique et le stationnement pas cher et très pratique. Nous sommes ravis de notre séjour de 3 nuits dans cet hôtel
3 nachten verbleven in juli 2023
Reactie van Mamilla Hotel Management op 5 aug 2023
Dear Arnaud,Thank you for your perfect rating and nice words.We will share your amazing review with our staff.We hope to see you again soon.Best regards from Jerusalem,

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A perfect place to stay in Jerusalem
The hotel facilities and room was exceptional and the staff's efforts to help us in any way made our stay that much more enjoyable. We will definitely be coming back to the Mamilla Hotel.
4 nachten verbleven in juli 2023
Reactie van Mamilla Hotel Management op 1 aug 2023
Dear Paul,Thank you for you perfect rating and feedback.It will be our pleasure of hosting you in the future to come.Best regards from Jerusalem

10/10 – Uitstekend

Diego

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing hotel
6 nachten verbleven in juli 2023
Reactie van Mamilla Hotel Management op 8 nov 2023
Dear Diego,Thank you for your perfect rating!We hope to have the pleasure of hosting you in the near future.Best regards from Jerusalem,

6/10 – Redelijk

Sheri

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
While the hotel is conveniently located and has stylish lobby and common areas, they really didn’t think through the comfort of the room. The bathroom has the glass that frosts over when you press a button however the cracks still expose the person in bathroom. There’s hardly any space to keep your toiletries and bedside tables are very small with electrical connections in back of table near floor. Finally, bed was very firm and not comfortable and we asked on second night for a puffy comforter to put down on bed but they didn’t give us a full comforter as a blanket. There’s also no electrical plugs in the bathroom itself. Who designed this place? You’d be much better staying at the David Citadel across the street that has a nice outdoor pool. No outdoor pool at Mamilla. The front desk also did not care we are Expedia Silver and offered no upgrade or complimentary drink. Hands down all the way guys!
2 nachten verbleven in juli 2023
Reactie van Mamilla Hotel Management op 18 jul 2023
Dear Sheri,Thank you for taking of your time to share your feedback with us.Guest feedback is always vital for us, both in accepting praise, and in addressing concerns.One way or the other, reviews always help us improve, and we thank you for your candor.Please know, Dear Guest, that all your comments were shared with our Senior Management, and the relevant personnel from the respective departments, who will be sure be more vigilant with regards to our more fully maintaining and better reflecting our customarily known and commended uncompromisingly high standards.Your Candor is much appreciated.Sincerely,The Mamilla Hotel Management.

6/10 – Redelijk

Marek

3 nachten verbleven in juli 2023
Reactie van Mamilla Hotel Management op 1 aug 2023
Dear Marek,Thank you for your feedback.Best regards from Jerusalem,

10/10 – Uitstekend

Sue-Ellen

Reisde met familie
Concierge was so helpful and responsive!
2 nachten verbleven in juli 2023
Reactie van Mamilla Hotel Management op 4 jul 2023
Dear Sue-Ellen,Thank you for your prefect rating and for your amazing comment regarding our staff.

10/10 – Uitstekend

Liron

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023
Reactie van Mamilla Hotel Management op 4 jul 2023
Dear Liron,Thank you for you perfect rating!

2/10 – Ontzettend slecht

Arnoldo Cantu

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Do not book here, you will regret it. Stole over $2k from my account.
Reactie van Mamilla Hotel Management op 18 jul 2023
Dear Arnoldo,After checking our records, we have learned you have not stayed at our Hotel.To all inquires regarding cancellation policy, please contact the third party you have booked with.

8/10 – Goed

Sheila

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfect location. Lovely property.Very good breakfast. Very helpful front desk. Room was a little worn. Needed a good cleaning. Bathroom was tiny.
5 nachten verbleven in juni 2023
Reactie van Mamilla Hotel Management op 16 jun 2023
Dear Sheila,Thank you for your high rating and great feedback.We hope to have the opportunity of hosting you at the Mamilla Hotel in the near future.Best regards from Jerusalem

10/10 – Uitstekend

Susan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in mei 2023
Reactie van Mamilla Hotel Management op 7 jun 2023
Dear Susan,Thank you for staying with us and thank you for your perfect rating!It will be our pleasure of hosting you again soon.Best regards from Jerusalem,

8/10 – Goed

Thomas

2 nachten verbleven in mei 2023
Reactie van Mamilla Hotel Management op 7 jun 2023
Dear Thomas,Thank you for staying with us and thank you for your high rating.we hope to have the opportunity of hosting your again.Best regards from Jerusalem,

10/10 – Uitstekend

Gary

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The Mamilla is an outstanding hotel in an excellent location. It is within walking distance to the Jaffa Gate and the high end shopping Mamilla Mall. It has a nice rooftop restaurant and attentive staff. We would definitely stay there again when returning to Jerusalem.
5 nachten verbleven in mei 2023
Reactie van Mamilla Hotel Management op 21 mei 2023
Dear Gary,Thank you for your kind words and perfect rating.We would be happy to host you at the Mamilla Hotel back soon.Best regards from Jerusalem,

8/10 – Goed

Silvina

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
muy lindo el hotel el dasayuno y la habitacion pero la verdad que por el precio ,me esperaba mas ,
2 nachten verbleven in mei 2023
Reactie van Mamilla Hotel Management op 21 mei 2023
Dear Silvina,Thank you for choosing to stay at the Mamilla Hotel in your Jerusalem stay.Thank you for your high rating.We hope to have the opportunity of hosting you again soon.Best regards from Jerusalem,

8/10 – Goed

Suzanne

1 nacht verbleven in mei 2023
Reactie van Mamilla Hotel Management op 16 jun 2023
Dear Sheila,Thank you for your high rating.We hope to have the opportunity of hosting you at the Mamilla Hotel in the near future.Best regards from Jerusalem

10/10 – Uitstekend

Joseph

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel in good location. A large and varied mall that one can walk to Jaffa gate and old city make sure you go at night at least once,a must,very safe.We stayed at Mamilla 5 days,with beauty breakfast. Had dinner rr on roof.make reservation,with hotel,food ,view excellent. Lots traffic noise on main street,. I would go again,bring lots of schikels and credit card. Shalom🌄
5 nachten verbleven in mei 2023
Reactie van Mamilla Hotel Management op 21 mei 2023
Dear Joseph,Thank you for choosing to stay at the Mamilla Hotel in your Jerusalem stay.We are glad to read your excellent feedback. We hope to have the opportunity of hosting you again soon.Best regards from Jerusalem,

10/10 – Uitstekend

madlena

1 nacht verbleven in april 2023
Reactie van Mamilla Hotel Management op 7 jun 2023
Dear Madlena,Thank you for staying with us and thank you for your 5 star rating.we hope to have the honor of hosting your again.Best regards from Jerusalem,

4/10 – Matig

Lili

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in april 2023

10/10 – Uitstekend

Mark

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I have stayed at the Mamilla many times. The service was better than ever, the staff particularly attentive and friendly, the daily room cleaning was nothing short of amazing, and the food was plentiful and delicious. My only quibble is there just never seems to be that potential room upgrade I usually do get as a VIP member with most other Expedia properties.
5 nachten verbleven in april 2023
Reactie van Mamilla Hotel Management op 11 apr 2023
Dear Mark,Thank you for your amazing comment and perfect rating.All of your kind words will be forwarded to our staff.Om your next stay, we would do our most to provide you with an upgrade.Best regards from Jerusalem

8/10 – Goed

Danny

5 nachten verbleven in maart 2023
Reactie van Mamilla Hotel Management op 16 apr 2023
Dear Danny,Thank you for staying at the Mamilla Hotel and for your high rating.All the best from Jerusalem,

10/10 – Uitstekend

Liane

3 nachten verbleven in februari 2023
Reactie van Mamilla Hotel Management op 28 mrt 2023
Dear Liane,Thank you for staying at the Mamilla Hotel and thank you for your 5 star rating.We hope to have the pleasure of hosting you at the Mamilla Hotel in the near future.Regards from Jerusalem

6/10 – Redelijk

Nuno

Reisde met partner
Positief: Netheid
Negatief: Voorzieningen
Not as good as I would like to be
4 nachten verbleven in februari 2023
Reactie van Mamilla Hotel Management op 2 mrt 2023
Dear Guest,Thank you for taking the time to share your feedback.Please feel free to contact us via the home website.Best regards from Jerusalem

6/10 – Redelijk

Dana

Reisde met partner
Positief: Netheid
Great location. If you spring for the Mamilla Suite, you’ll be very comfortable. Front desk and concierge staff is just ok. Breakfast was disappointing, both the food and service. The pool was disappointing too.
5 nachten verbleven in februari 2023
Reactie van Mamilla Hotel Management op 27 feb 2023
Dear Dana,Thank you for your rating.We hope to have the pleasure of hosting you at the Mamilla Hotel in the future - and for your next stay, to exceed all of your expectations.

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2023
Reactie van Mamilla Hotel Management op 27 feb 2023
Dear Mark,Thank you for your perfect rating.We hope to have the pleasure of hosting you at the Mamilla Hotel in the future.

8/10 – Goed

Renee

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Location was terrific. Very close to important sites. Able to walk everywhere.
2 nachten verbleven in februari 2023
Reactie van Mamilla Hotel Management op 27 feb 2023
Dear Renee,Thank you for your high rating.We hope to have the pleasure of hosting you at the Mamilla Hotel in the future.

10/10 – Uitstekend

Annette

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It is a wonderful hotel and we would definitely return. The VIP upgrade was offered but not free of charge. The incremental cost was more than I had already paid for our room. That was really disappointing but otherwise we were very happy there
3 nachten verbleven in februari 2023
Reactie van Mamilla Hotel Management op 27 feb 2023
Dear Annette,Thank you for your 5 star feedback.We have various room types & categories all with different rates - upgrades with additional charge of room categories are offered upon check in.We hope to have the opportunity of hosting you again at the Mamilla Hotel.Best regards from Jerusalem,

6/10 – Redelijk

David

1 nacht verbleven in februari 2023
Reactie van Mamilla Hotel Management op 8 nov 2023
Dear David,Thank you for your rating.We hope to have the pleasure of hosting you again, and to exceed all of your expectations. Best regards from Jerusalem,

6/10 – Redelijk

EDUARDO

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
4 nachten verbleven in februari 2023
Reactie van Mamilla Hotel Management op 16 feb 2023
Dear Eduardo,Thank you for your rating.We hope to have the opportunity to host you at the Mamilla Hotel in the future and for the next stay, to exceed all of your expectations.Regards from Jerusalem

10/10 – Uitstekend

Coralie

1 nacht verbleven in februari 2023
Reactie van Mamilla Hotel Management op 16 feb 2023
Dear Coralie,Thank you for your perfect rating.We hope to have the opportunity to host you at the Mamilla Hotel in the near future,

8/10 – Goed

Felipe

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2023
Reactie van Mamilla Hotel Management op 10 feb 2023
Dear Felipe,Thank you for your high rating.we hope to have the opportunity of hosting you at the Mamilla Hotel in the near future.Best regards from Jerusalem,

10/10 – Uitstekend

nigel

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really impressed overall. Rachel V at reception so professional and helpful. Moved me to a room with a desk so I could work. Amazing breakfast, will definitely stay again.
Reactie van Mamilla Hotel Management op 8 feb 2023
Dear Nigel,Thank you for your recent stay at the Mamilla Hotel, and for taking the time to complete and share your feedback with us. Your kind words about Rachel, our guest relation manager are very much appreciated We hope to have the opportunity to host you again soon.

10/10 – Uitstekend

cibele

4 nachten verbleven in januari 2023
Reactie van Mamilla Hotel Management op 8 feb 2023
CibeleThank you for your recent stay at the Mamilla Hotel, and for taking the time to complete and share your feedback with us. We are always happy to read excellent feedback, We hope to have the opportunity to host you again soon.