Lieber Björn, vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Bewertung zu schreiben. Es freut uns sehr zu hören, dass es Ihnen im Hotel gefallen hat und dass Sie sich bei uns so willkommen gefühlt haben. Es tut uns leid zu hören, dass der Service an der Bar nicht so perfekt war, wie er es immer ist. Wir werden Ihr Feedback sehr berücksichtigen und auch über die Sauberkeit, da es uns sehr hilft, jeden Tag zu verbessern. Wir hoffen, dass Sie uns eine zweite Chance geben werden, um Ihnen zu zeigen, dass wir uns verbessert haben! Mit freundlichen Grüßen,Guest Service Manager

Dear Sally,We're thrilled to hear that you had an excellent experience at our hotel! It's wonderful to know that you enjoyed the food, and we're delighted that it left such a positive impression on you. Thank you for your kind words, and we hope to have the pleasure of welcoming you back for another fantastic stay soon!Kind regards,Daniela AstudilloGuest Service

Dear Tina,It warms our hearts to hear that you had such a wonderful experience at our hotel! Providing a peaceful and relaxing environment for our guests, is one of our top priorities.We're delighted that you enjoyed our buffet restaurant and the wide variety of high-quality choices available. It's fantastic to hear that you appreciated the different themed nights during your stay.Thank you for your kind words and for considering a return visit. We can't wait to welcome you back for another enjoyable stay!Best regards,Daniela AstudilloGuest Service

Lieber Jürgen, Vielen Dank für Ihre freundliche Bewertung. Wir freuen uns, dass Sie Ihren Aufenthalt in unserer neu renovierten Anlage genossen haben und dass Ihnen Ihr geräumiges und ruhiges Zimmer gefallen hat. Wir hoffen, Sie bald wieder begrüßen zu dürfen!Mit freundlichen Grüßen,Daniela AstudilloGuest Service

Dear Sadie-Mae,Thank you rating us! We are delighted that you enjoyed your experience with us. We hope to welcome you again soon.Best regards,Daniela AstudilloGuest Service

Dear Yu Jung,Thank you very much for your fabulous rating!We hope to have the pleasure of having you back with us very soon!Kind regards,Eli RoviraGuest Service Manager

Cher Luc,Merci beaucoup d'avoir pris le temps de nous faire part de votre expérience avec nous. Nous aimons savoir que vous passez de merveilleuses vacances bien méritées car c'est ce que nous voulons toujours. Nous espérons avoir le plaisir de les avoir de retour avec nous très bientôt!Salutations chaleureuses,Eli Rovira Guest service

Dear Elizabeth,Thank you very much for your comment!Best regards,María de la Chica

Dear Norma,Thank you very much for sharing your experience with us and for rating us. We are pleased to inform you that we have a programme of soft daytime sports activities for the enjoyment of all our guests.We look forward to welcoming you back very soon.Best regards,María de la Chica

Dear Jorge,Thank you very much for sharing your experience with us! It is a pleasure to hear that you enjoyed your stay and we look forward to welcoming you back very soon.Un saludo,María de la Chica

Dear Hugh,Thank you for sharing these wonderful words with us and for the special mention of our staff!It would be a pleasure to welcome you on your next holiday.Best regards,María de la Chica

Dear Lynn,Thank you very much for your review!Best regards,

Dear Hughie,Thank you very much for your review!Best regards,

Dear Mustapha,Thank you for sharing your review with us and sorry for any inconvenience that may have marred your experience. As our colleagues at the reception desk told you, you requested two bottles of water in a room service order, which implies an extra cost, to which you did not confirm. For this reason the water was not sent as confirmation from the customer is required before any charge can be made.We hope you will give us a second chance and we will see you again soon.Best regards,

Thank you for rating us!

¡Gracias por valorarnos!

Dear Andre,Thank you so much for taking the time to give us your wonderful review. We are very happy to know that you had a perfect stay with us and that you liked the hotel and our spacious and modern rooms that we have recently renovated with great care. And a big thank you from all of us for your special mention to all the staff that thanks to guests like you we come to work every day with a big smile. We hope to have the joy of having you back soon! Kind regards,Eli Rovira Guest service

Dear Taliane,Thank you so much for this wonderful rating! We hope to have the pleasure to see you again soon. Kind regards,Eli Rovira Guest service

Liebe BiancaVielen Dank, dass Sie sich die Zeit genommen haben, diese wunderbare Bewertung zu schreiben. Es freut uns sehr zu hören, dass Ihnen das Hotel so gut gefallen hat und Sie alles so sauber vorgefunden haben, denn wir bemühen uns jeden Tag darum, es so zu halten, und wir freuen uns auch sehr, dass Ihnen unsere wunderschönen Pools so gut gefallen haben. Wir hoffen, dass Sie uns sehr bald wieder besuchen werden! Mit freundlichen Grüßen,Eli RoviraGuest Service

Thank you very much for this wonderful review. We hope you will visit us again very soon! Kind regards, Eli Rovira Guest Service

Dear David,Thank you very much for sharing this review with us and for your wonderful words! We hope you will visit us again very soon. Best regards,María de la Chica

Dear guest,Thank you for your review!We hope to see you again very soon.Best regards,María de la Chica

Dear Klara, Thank you very much for your review! We are glad that you enjoyed your stay with us and hope you will come back to visit us again very soon.Best regards,María de la ChicaGuest Service Manager

Dear Frances, Thank you for your review and we are sorry for the temporary technical problems with the WIFI line. I would like to inform you that they have been solved, so if you visit us again, you will be able to enjoy your connection without any problems.Best regards,

Dear Steve,Thank you very much for your review!Best regards,

Dear Steve,Thank you for your comment and your review. We look forward to welcoming you back very soon.Best regards,María de la Chica

Dear Steve,Thank you very much for your review!We look forward to welcoming you again.Best regards,María de la Chica

Dear Stuart,Thank you for your review! We are happy to hear that you liked the hotel and that you felt well looked after!Best regards,

Chère Anne-Catherine,Nous vous remercions de nous avoir fait part de votre expérience !Nous nous réjouissons de vous accueillir à nouveau.Cordialement,Guest Service Manager

Dear David,Thank you for taking the time to share your experience with us. It is a great pleasure to know that you enjoyed your stay and that you felt well looked after. We look forward to seeing you again and celebrating your second visit with a wonderful Dry Martini!Best regards,Guest Service Manager

Dear Mr Howard,Thank you very much for leaving us such a great review. All our team will be very happy to hear that their hard work had contributed to your lovely holidays. We are sorry to hear about the situation around the pool. We apologize for any inconvenience or frustration you may have experienced. Your feedback is very important to us and we will address it accordingly. It was a pleasure to have you as a guest and we are looking foward to see you back soon. Kind regards,Guest Service Manager

Thank you very much for your review. We are very happy to hear you had a good time with us. We are looking forward to see you again.

Dear Almudena Ruiz,Thank you for sharing your experience with us and we are sorry to hear that you had this one-off problem in your room. As we have verified, our technical service was in your room twice until the problem was solved. We hope the rest of your holiday was a positive experience and that you will visit us again to see if we deserve an even higher rating.Best regards,

Dear Patrick,Thank you for sharing your experience with us and the wonderful review. We are delighted to hear that you enjoyed your holiday and that you felt comfortable with us. We hope you will come back very soon.

Dear Adrianna,Thank you very much for sharing your experience with us and for the rating you have given us. It is a pleasure to know that you felt good with us and that you enjoyed your holiday. We hope to see you again very soon.

Lieber Yuxi,vielen Dank für Ihre Bewertung, es freut uns zu hören, dass Sie Ihren Aufenthalt genossen haben. Wir hoffen, Sie werden uns wieder besuchen!

Lieber Marcus,vielen Dank, dass Sie Ihre Erfahrungen mit uns teilen und für Ihre wunderbare Bewertung. Auch wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen

Dear Ms Harley,Thank you for your feedback. We are sorry to hear that your experience was not what you wanted it to be, especially with regard to cleanliness, which is essential to us. I have looked at our records and there was certainly one morning when it took us a couple of hours to set up the bed as you wanted, we apologise. On the other hand, we have also noted that on couple days you did not want us to clean your room, but we would have been delighted if you had let us know of your dissatisfaction in this regard so that we could have changed your experience completely.It is true that we are having some problems with the WIFI and TV reception and we are sorry that we have not had the opportunity to speak to you since you notified us of the problem in your room on the first day. We hope you will come back to visit us again so that we can serve you as you deserve and you can enjoy our improvements.Best regards,

Thank you so much. It was a pleasure having you stay with us and we will look forward to welcoming you back again.

Thank you for your rating!

Dear Theresa,Thank you very much for choosing the Hotel Radisson Blu Resort, Lanzarote for your holidays. It is a pleasure to know that you had a good stay, which is our principal aim. We look forward to welcoming you back in the future. Yours sincerely, Ester GarcíaReception Team