Voorkant van accommodatie

Beoordelingen van Sandos Atlantic Gardens Hotel - Adults Only

3 out of 5
Sandos Atlantic Gardens Hotel - Adults Only
Calle El Hierro, 1, Playa Blanca, Yaiza, Lanzarote

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 106 van 281 beoordelingen" "
Gastenscore: 8 - Goed. 138 van 281 beoordelingen" "
Gastenscore: 6 - Redelijk. 26 van 281 beoordelingen" "
Gastenscore: 4 - Matig. 10 van 281 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 281 beoordelingen" "

8,6/10

Netheid

9,0/10

Personeel en service

8,6/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

mieke, brugge

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Leuk hotel mooie ligging
All in goed meegevallen, lekker eten, eigen bungalow, leuke yoga, zwembad mocht wat warmer
7 nachten verbleven in februari 2018
Reactie van Marconfort Atlantic Gardens op 3 mrt 2018
Beste klanten,mieke, eerst van al het personeel van Marconfort Atlantic Gardens wil u bedanken voor het feit dat gekozen om hun vakantie door te brengen. Ook willen we bedanken die een moment van uw tijd hebben genomen om te reageren op uw ervaring op deze website. Voor ons is het altijd een verheugend ervaring om te weten dat onze klanten hebben de neiging, want dit kan verbeteren. Zoals u hebt opgemerkt richten we ons op het leveren van rust en ontspanning voor onze gasten en het creëren van een sfeer van rust, waar er geen haast, geen wachtrijen, en binnen onze mogelijkheden, de best mogelijke service aan al onze klanten zijn beter dan thuis en dat hun verwachtingen zijn meer dan tevreden. Daarvoor komen we rond het team hotel elke dag aan het werk, en als we aan uw verwachtingen te voldoen, hoe het geval is, kunnen we niet gelukkiger zijn met het werk zijn. Alle medewerkers van het Marconfort Atlantic Gardens nemen deze gelegenheid om zorgvuldig te begroeten, kijken uit naar uw komst in de nabije toekomst en een nieuwe, ontspannen en rustige vakantie met ons. Vriendelijke groeten. Jose Angel Gil Parrilla. Directeur Marconfort Atlantic Gardens.

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
goedkoop maar basic
bugalow was ok, prima douche, redelijke bedden maar helaas geen keukenblok. Zwembaden koud maar prima. Ondanks handdoekje leggen voldoende bedjes. all inclusive formule, maar buiten ontbijt was eten niet lekker. Brits georienteerd lauw buffet. Met droog of taai vlees, doorgekookte groenten en lauwe patat of pasta. Drankjes (rode wijn, sangria, gin tonic) waren prima.
Reactie van Marconfort Atlantic Gardens op 26 jan 2017
Beste klanten, eerst van al het personeel van Marconfort Atlantic Gardens wil u bedanken voor het feit dat gekozen om hun vakantie door te brengen. Ook willen we bedanken die een moment van uw tijd hebben genomen om te reageren op uw ervaring op deze website. Voor ons is het altijd een verheugend ervaring om te weten dat onze klanten hebben de neiging, want dit kan verbeteren. Zoals u hebt opgemerkt richten we ons op het leveren van rust en ontspanning voor onze gasten en het creëren van een sfeer van rust, waar er geen haast, geen wachtrijen, en binnen onze mogelijkheden, de best mogelijke service aan al onze klanten zijn beter dan thuis en dat hun verwachtingen zijn meer dan tevreden. Daarvoor komen we rond het team hotel elke dag aan het werk, en als we aan uw verwachtingen te voldoen, hoe het geval is, kunnen we niet gelukkiger zijn met het werk zijn. Alle medewerkers van het Marconfort Atlantic Gardens nemen deze gelegenheid om zorgvuldig te begroeten, kijken uit naar uw komst in de nabije toekomst en een nieuwe, ontspannen en rustige vakantie met ons. Vriendelijke groeten. Jose Angel Gil Parrilla. Directeur Marconfort Atlantic Gardens.

6/10 – Redelijk

Sandra, Brussel

Positief: Netheid
Basic bungalow op leuk complex
Kleine bungalow op leuk opgezet complex. Voor een goedkope vakantie voldoende. Geen luxe, bedden redelijk, kamer niet te verduisteren dus waren vroeg wakker. Koelkastje ok, keuken niet echt om te koken maar ideaal voor ontbijt. Kleine tv met BVN. zwembad in augustus ligbedden genoeg, geen gedoe met handdoeken. Mooi rustig gelegen maar toch op loopafstand van centrum. Hollandse bar Arenas in de buurt. Aan zee. Perfect voor budget vakantie. Personeel vriendelijk. Je krijgt waar je voor betaald.

8/10 – Goed

hansbe, apeldoorn

Positief: Netheid, personeel en service
zeer aanenaam verblijf voor een scherpe prijs
Het zijn relatief kleine appartementen. Maar alles is er. Is er iets niet goed, dan is het zeer vlot opgelost. Ligging is prima. De tuin is zeer goed onderhouden en de zwembaden zijn perfect met voldoende ligstoelen en parasols. In de omgeving (het dorpje) zijn talrijke restaurantjes om goedkoop of duur te eten/dineren

10/10 – Uitstekend

Babette

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Zeer tevreden gast
Ik was hier alleen als vrouw en het verblijf als zeer aangenaam ervaren.prettige omgeving vriendelijke staff.Kamer goed verzorgt alleen zijn de bedden hard en kraken.een eigen kussen mee is ook een goed idee aangezien die heel dun zijn...maar verder fijne plek om op vakantie te zijn.

10/10 – Uitstekend

Peter, Breda, nederland

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed
Zie inchecken

2/10 – Ontzettend slecht

robert

Positief: Netheid, personeel en service
The hotel itself was average. The staff were amazing and I can’t fault the cleanliness. The food was generally over cooked and not very nice.
3 nachten verbleven in april 2024
Reactie van Sandos Atlantic Gardens op 30 apr 2024
Dear robert,first of all we thank you for choosing Sandos Atlantic Gardens to spend your holiday, and for sharing your experience. It is always important for us to receive guests feedback, even when it is not positive for us because they will make us work harder to improve.We understand that we will not satisfy all our guest, but we do try hard to do it, we do in many other cases as you can see from others reviews, even staying at the same time as you.We all have different likes and dislikes, there are things that are important for you and not for others, you put the focus on the negatives other on the postivies ,and that it is great. Thanks a lot for the positive and also for the ones to improve.We believe that the food provide in our buffet, in our opinion, is above average of hotels of same standard and plenty of variaty. For both lunch and dinner you could find simple salads, mixed salads, fruits, desserts, ice creams, cold and hot dishes, pizzas, pasta, vegetarian dishes,fish, meat, show cooking with fish and meat done in from of the guest, carvery...For breakfast omelette, spanish omelette, french omelette, with cheese, with ham, tuna amelette,fried eggs,bolied eggs, roasted tomatoes, sausages cereals,pancakes, yogurt, cheese,charcuterie and more.... And yes, there are also schrimps, canatian potatoes, fishes sometimes and everyday there are mojos souces,Best regards.Sandos Atlantic Gardens.

8/10 – Goed

Fay

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
10 nachten verbleven in januari 2024
Reactie van Sandos Atlantic Gardens op 29 feb 2024
Dear Fay,From Playa Blanca and enjoying another beautiful day in Paradise we all greet you cordially and thank you very much for choosing Sandos Atlantic Gardens to spend your holiday, it was a pleasure to meet you and attend you.Thanks also for your score, it is fantastic to know that you enjoyed your stay among us. It makes us very proud.Now You know that Your Relax, Rest, Joy and your Health are Our Passion!. You enjoyed the dolce far niente of Sandos Atlantic Gardens among the Sandos Atlantic Gardens Family!. For that reason we also want to thank the team for their amazing job and effort to deliver a most relaxing and enjoyable stay, they are a big credit for the Hotel.If you return remember that we offer to our guest our S4U Rewards Program, just have a look to our website and you will have all the info about the many benefits you can enjoy.We always try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going. Time after time, vacation after vacation, you can look forward to our unparalleled hospitality.Our focus is on customer service and we try to offer to our guest the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush, no queues, no wait for sunbeds, lazing in the sun and do nothing... and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphere so you can relax and enjoy a good ambience and meet other nice guests.We look forward to your next visit. We will be deligthed to attend you once more and offer you another relaxing,peaceful and quiet holiday experience. We are already waiting for you!Best regards,Sandos Atlantic Gardens.

8/10 – Goed

Tracy

Positief: Personeel en service
Negatief: Netheid
4 nachten verbleven in januari 2024
Reactie van Sandos Atlantic Gardens op 29 feb 2024
Dear TracyFrom Playa Blanca and enjoying another beautiful day in Paradise we all greet you cordially and thank you very much for choosing Sandos Atlantic Gardens to spend your holiday, it was a pleasure to meet you and attend you.Thanks also for your score, it is fantastic to know that you enjoyed your stay among us. It makes us very proud.Now You know that Your Relax, Rest, Joy and your Health are Our Passion!. You enjoyed the dolce far niente of Sandos Atlantic Gardens among the Sandos Atlantic Gardens Family!. For that reason we also want to thank the team for their amazing job and effort to deliver a most relaxing and enjoyable stay, they are a big credit for the Hotel.If you return remember that we offer to our guest our S4U Rewards Program, just have a look to our website and you will have all the info about the many benefits you can enjoy.We always try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going. Time after time, vacation after vacation, you can look forward to our unparalleled hospitality.Our focus is on customer service and we try to offer to our guest the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush, no queues, no wait for sunbeds, lazing in the sun and do nothing... and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphere so you can relax and enjoy a good ambience and meet other nice guests.We look forward to your next visit. We will be deligthed to attend you once more and offer you another relaxing,peaceful and quiet holiday experience. We are already waiting for you!Best regards,Sandos Atlantic Gardens.

10/10 – Uitstekend

jean-marc

8 nachten verbleven in december 2023

8/10 – Goed

Olivia

Positief: Netheid, personeel en service
We had a lovely stay. The pool side bar could be better as there was only beer available at some times.
7 nachten verbleven in oktober 2023
Reactie van Sandos Atlantic Gardens op 27 okt 2023
Dear Olivia,from Playa Blanca and enjoying another day in Paradise we all greet you cordially and thank you very much for choosing Sandos Atlantic Gardens to spend your holiday, it was a pleasure to meet you and attend you. .Thanks also for your beautiful review, it is fantastic that you enjoyed a lovely stay among us. Now you Know that your Relax, Rest, Joy and your Health are Our Passion!. You enjoyed the dolce far niente of Sandos Atlantic Gardens among the Sandos Atlantic Gardens Family!. We also want to thank the team for their amazing job and effort to deliver a most relaxing and enjoyable stay, they are a big credit for the Hotel. We always try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going. Time after time, vacation after vacation, you can look forward to our unparalleled hospitality.Our focus is on customer service and we try to offer to our guest the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush, no queues, no wait for sunbeds, lazing in the sun and do nothing... and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphere so you can relax and enjoy a good ambience and meet other nice guests.We would love to see you back. We will be deligthed to attend you once more and offer you another relaxing,peaceful and quiet holiday experience. We are already waiting for you!Kind regards,Sandos Atlantic Gardens.

8/10 – Goed

Marie Laure

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bien dans l’ensemble
Hébergement très bien les Bungalows sont très propre sauf que nous avons eu pleins de fourmis nous avons été informés la personne de la réception elle nous a donné une bombe insecticide et nous avons demandé à la femme de ménage le lendemain de venir nettoyer ce qui a été fait En ce qui concerne les repas nous étions en pension complète . Nous pensions que le pepsi enfin les Soda et le café etc était compris eh bien non !! Un serveur est venue nous voir à table en nous disant que mon verre de Pepsi me coûtait 2€ je trouve chère pour un petit verre il m’a demandé de régler toute suite je l’ai trouvé très désagréable et pendant toute la durée du séjour 15 jours mémé pas bonjour enfin bon je pensais que c’était les boissons genre vins champagne mousseux ou alcools fort qui était payant Si je voulais une pension exclusive il fallait rajouter 10€ par personnes et par jours c’est à dire 200€ en plus !!! Car nous étions 2 Pour boire du Pepsi ou un café car nous buvons pas alcool Donc nous prenions que de l’eau Je trouve énormément chère pour des sodas et café A part cela concernant la piscine impossible d’avoir un transat tout était pris à 9h30!!! Normal les gens sont égoïstes ils laissent leurs serviettes sur les transats comme ça ils ont leurs places réserver personne ne dit rien !!! Donc nous avons été à la plage pas loin du l’hébergement donc sur 15 jours 3 jours de piscine
14 nachten verbleven in september 2023
Reactie van Sandos Atlantic Gardens op 22 sep 2023
CherMerci beaucoup d'avoir choisi Sandos Atlantic Gardens pour passer vos vacances, ce fut un plaisir de vous rencontrer et de vous servir. Merci beaucoup pour vos commentaires et critiques constructives, ils nous aideront à nous améliorer. Les boissons du bar ne sont pas incluses dans le service de pension complète. Par contre, les serviettes sont retirées car on constate que les hamacs ne sont pas utilisés.Nous serions ravis de vous revoir à l'avenir lorsque vous aurez besoin de vous reposer et de vous détendre.Cordialement,Sandos Atlantic Gardens

8/10 – Goed

Bunthan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were really friendly and welcoming.
4 nachten verbleven in augustus 2023
Reactie van Sandos Atlantic Gardens op 4 sep 2023
Dear Bunthan,From Playa Blanca and enjoying another day in Paradise we all greet you cordially and thank you very much for choosing Sandos Atlantic Gardens to spend your holiday, it was a pleasure to meet you and attend you. Thanks also for your wonderful review, it is fantastic that you enjoyed your holiday among us.Now You know that Your Relax, Rest, Joy and your Health are Our Passion!. You enjoyed the dolce far niente of Sandos Atlantic Gardens among the Sandos Atlantic Gardens Family!. For that reason we also want to thank the team for their amazing job and effort to deliver a most relaxing and enjoyable stay, they are a big credit for the Hotel.We would love to see you in the future.Remember that we offer to our guest our S4U Rewards Program, just have a look to our website and you will have all the info about the many benefits you can enjoy.We always try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going. Time after time, vacation after vacation, you can look forward to our unparalleled hospitality.Our focus is on customer service and we try to offer to our guest the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush, no queues, no wait for sunbeds, lazing in the sun and do nothing... and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphere so you can relax and enjoy a good ambience and meet other nice guests.We look forward to welcoming you soon. We will be deligthed to attend you once more and offer you another relaxing,peaceful and quiet holiday experience. We are already waiting for you!Kind regards,Sandos Atlantic Gardens.

10/10 – Uitstekend

Caroline

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Peaceful tranquil holiday in the sun
We arrived at 11.30am so knew our room would be be ready. We were welcomed by a lovely receptionist who immediately set about giving us our all inclusive wrist bands so we could start our holiday. She told us to head back after lunch when our room would be ready. We enjoyed a couple of cocktails each, then our lunch and a walk to the promenade before checking in to our bungalow. The bungalow was decorated in white and was clean and spacious There was a lounge/diner with a sofa, English TV, and a dining area, with patio doors leading to our private outdoor seating area. There was also a bedroom to the rear and a shower room. To the rear was an enclosed garden… too hot to sit in but ideal for drying clothes on the airer. Food was good, as were drinks. There seemed to be just one drinks menu which is kept behind the bar so just ask for it. Meals can be eaten inside or outside and outdoor tables are laid at mealtimes. The resort is shielded from the wind so always warm and calm. It’s much windier outside. Mini golf was covered in gravel so couldn’t be used but we walked up a nearby volcano and also walked along the promenade to the strip of shops. Both walks were lovely, picturesque and not too far. There were 2 pools, a jacuzzi and plenty of sunbeds even with people reserving theirs by 8am There was a singer on each night for entertainment. This was a lovely peaceful resort. If you’re looking for a chilled hot holiday this is the place for you.
3 nachten verbleven in april 2023
Reactie van Sandos Atlantic Gardens. op 10 mei 2023
Dear Caroline,Thank you ver much for choosing Sandos Atlantic Gardens to spend your holiday, it was a pleasure to meet you and attend you. Thanks also for your fantastic review, it is fabulous that you enjoyed a peaceful and tranqui holiday in the sun and found the hotel to be lovely for a chilled holiday.Now You know that Your Relax, Rest, Joy and your Health are Our Passion!. You enjoyed the dolce far niente of Sandos Atlantic Gardens among the Sandos Atlantic Gardens Family!. For that reason we also want to thank the team for their amazing job and effort to deliver a most relaxing and enjoyable stay, they are a big credit for the Hotel.If you return, remember that we offer to our guest our S4U Rewards Program, just have a look to our website and you will have all the info about the many benefits you can enjoy.We always try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going. Time after time, vacation after vacation, you can look forward to our unparalleled hospitality.Our focus is on customer service and we try to offer to our guest the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush, no queues, no wait for sunbeds, lazing in the sun and do nothing... and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphere so you can relax and enjoy a good ambience and meet other nice guests.From Playa Blanca and enjoying another day in Paradise we all greet you cordially and look forward to welcoming you home soon. We will be deligthed to attend you once more and offer you another relaxing,peaceful and quiet holiday experience. We are already waiting for you!Best regards,Sandos Atlantic Gardens.

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel ticks all the boxes. Exactly as advertised. Absolutely nothing to complain about.
14 nachten verbleven in maart 2023
Reactie van Sandos Atlantic Gardens op 31 mrt 2023
Dear Michael,From Playa Blanca and enjoying another day in Paradise we all greet you cordially and thank you for choosing Sandos Atlantic Gardens to spend your holiday, it was a pleasure to meet you and attend you. Thanks also for your fantastic review, it is great that you enjoyed your holiday, it makes us very proud as this is one of our most important aims when we come to work.Now You know that Your Relax, Rest, Joy and your Health are Our Passion!. You enjoyed the dolce far niente among the Sandos Atlantic Gardens Family. For that reason we also want to thank the team for their amazing job and effort to deliver a most relaxing and enjoyable stay, they are a big credit for the Hotel.Remember that we offer to our guest our S4U Rewards Program, just have a look to our website and you will have all the info about the many benefits you can enjoy.We always try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going. Time after time, vacation after vacation, you can look forward to our unparalleled hospitality.Our focus is on customer service and we try to offer to our guest the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush, no queues, no wait for sunbeds, lazing in the sun and do nothing... and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphere so you can relax and enjoy a good ambience and meet other nice guests.We look forward to welcoming you home soon. We will be deligthed to attend you once more and offer you another relaxing,peaceful and quiet holiday experience. We are already waiting for you!Yours faithfully,Sandos Atlantic Gardens.

8/10 – Goed

D A

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in februari 2023
Reactie van Sandos Atlantic Gardens op 6 mrt 2023
Dear D A,first of all we thank you very much for choosing Sandos Atlantic Gardens to spend your holiday, it was a pleasure to meet you and attend you. Now you know that Your Relax, Rest, Joy and your Health are Our Passion!.Thanks also for your score, it is great that you enjoyed your stay among us. For that reason we also want to thank the team for their amazing job and effort to deliver a most relaxing and enjoyable stay, they are a big credit for the Hotel. If you return, remember that we offer to our guest our S4U Rewards Program, just have a look to our website and you will have all the info about the many benefits you can enjoy. We always try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going. Time after time, vacation after vacation, you can look forward to our unparalleled hospitality.Our focus is on customer service and we try to offer to our guest the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush, no queues, no wait for sunbeds, lazing in the sun and do nothing... and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphere so you can relax and enjoy a good ambience and meet other nice guests.From Playa Blanca and enjoying another day in Paradise we all greet you cordially and look forward to welcoming you in the future, we will be deligthed to attend you once more and offer you another relaxing,peaceful and quiet holiday experience. We are already waiting for you!Kind regards,Sandos Atlantic Gardens.

10/10 – Uitstekend

Angelina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
Love this hotel brilliant staff
14 nachten verbleven in januari 2023
Reactie van Sandos Atlantic Gardens op 20 jan 2023
Dear Angelina,Thank you very much for choosing us to spend your holiday, it was a great pleasure to meet you, attend you and have you among us,the Sandos Atlantic Gardens Family! Thank you very much for your lovely review. it makes us very happy and proud that you enjoyed youy stay and that you found the staff brilliant and love the hotel. We love that.Let us please thank the team for their hard work, they all do a fantastic job and they are a big credit for the Hotel.We all work very hard every day in order to make your stay perfect, and achive your expectations.If you return, remember that we offer to our guest our S4U Rewards Program, just have a look to our website and you will have all the info about the many benefits you can enjoy.We try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going. Time after time, vacation after vacation, you can look forward to our unparalleled hospitality.Our focus is on customer service and we try to offer to our guest the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush, no queues, no wait for sunbeds, lazing in the sun and do nothing... and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphere so you can relax and enjoy a good ambience and meet other nice guests.From Playa Blanca and enjoying another day in Paradise we all greet you cordially. We will be deligthed to attend you again and offer you another relaxing,peaceful and quiet holiday experience. Come with your family or friends, so they can enjoy the experience too. Now you know that Your Relax, Rest,Joy and Health are Our Passion!.Best regards,Sandos Atlantic Gardens.

10/10 – Uitstekend

Peter

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr freundliches Personal, sehr sauber, sehr gut gelegen, hervorragende Buffets
Reactie van Sandos Atlantic Gardens op 17 jan 2023
Sehr geehrter Gast Peter, zunächst möchten wir Ihnen danken für die Wahl von Sandos Atlantic Gardens verbringen Sie Ihren Urlaub und für den Austausch von Ihren Urlaub erleben Sie mit uns allen. Es ist immer eine große Freude für uns Gäste Rückmeldungen erhalten. Jetzt haben Sie erfahren, was wir versuchen, unser Gäst, den bestmöglichen Service für ein 3 Sterne Hotel im sehr ruhigen und erholsamen Ambiente anzubieten. Keine Eile, keine Warteschlangen, keine Wartezeit für liegen... und wir sogar versuchen, es besser zu tun, wir wollen Sie besser als zu Hause zu fühlen. Wir fühlen uns alle Ihre Kommentare über Ihren Aufenthalt im Marconfort Atlantic Gardens und für die Vertonung von Ihren Urlaub bei uns auf Lanzarote 5/5 sehr zufrieden. Es macht uns sehr stolz, weil wir sehr schwer jeden Tag arbeiten, um Ihren Aufenthalt perfekt, und erreichen Ihre Erwartungen machen. Alle Sandos Atlantic Gardens-Team nutzt diese Gelegenheit, um Sie zu begrüßen, herzlich, wir freuen uns, Sie in die Zukunft sehen. Wir werden Deligthed, Sie wieder zu besuchen und Ihnen ein anderes entspannend, friedlichen und ruhigen Urlaub erleben. Seien. Kommen Sie mit Ihrer Familie oder Freunden, so können sie die Erfahrung zu genießen. Herzliche Grüße, Sandos Atlantic Gardens.

6/10 – Redelijk

Emmanuel

Positief: Personeel en service
Negatief: Comfort kamer
Tipico hotel lleno de guiris ingleses
Hotel bien situado con bonitas vistas al mar pero con necesidad de una reforma integral. Las fotos de las web deben ser de cuando se inauguró el hotel ya que no coinciden con la realidad. El primer dia nos dieron la habitacion 117 (limpieza escasa, sofa viejo usado y manchado, cama incomoda y dura, pata de mesa rota, no funcionaba bien la ducha ni el wifi). Nos cambiaron a la habitacion 323 en mejor estado pero sofa igual de viejo y usado, cama igual de incomoda y dura. El desayuno variado pero cada dia lo mismo, calidad mejorable, tipico desayuno para guiris ingleses en todo incluido. Lo mejor del hotel era la atencion del personal, muy amables todos.
4 nachten verbleven in januari 2023
Reactie van Sandos Atlantic Gardens op 9 jan 2023
Estimado Emmanuel, En primer lugar todo el equipo de Sandos Atlantic Gardens queremos agradecerles el habernos elegido para disfrutar unos días de descanso, así como que se hayan tomado un momento de su tiempo, para compartir su experiencia en el hotel. Es siempre un motivo de satisfacción poder conocer cómo lo han pasado, ya que así podremos mejorar, y con sus apreciaciones otros clientes pueden decidir también visitarnos. Es un placer saber que disfrutaron del servicio del personal. Por eso también queremos expresar aquí nuestro agradecimiento a todo el equipo por su constante esfuerzo en conseguir que nuestros huéspedes disfruten de su estancia. Tomamos nota de sus comentarios y vamos a poner todo lo necesario para mejorarlas. Todo el personal de Sandos Atlantic Gardens aprovechamos esta ocasión para saludarles atentamente, Un cordial saludo. Sandos Atlantic Gardens.

10/10 – Uitstekend

NICHOLAS, HUMBLE

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2022

8/10 – Goed

Jean-Claude

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
14 nachten verbleven in oktober 2022
Reactie van Atlantic op 28 nov 2022
Cher Jean-Claude,Tout d'abord, toute l'équipe de Sandos Atlantic Gardens tient à vous remercier de nous avoir choisis pour profiter de vos vacances et aussi d'avoir pris un moment de votre temps pour partager votre expérience à l'hôtel avec nous tous. C'est toujours une source de satisfaction de pouvoir savoir comment nos clients ont passé leurs vacances, car de cette façon nous pouvons nous améliorer, et avec leurs appréciations, d'autres clients peuvent également décider de nous rendre visite.Nous sommes extrêmement fiers de savoir que vous avez apprécié votre séjour. Tous vos commentaires nous remplissent de fierté. Nous sommes également très heureux que vous nous recommandiez car c'est l'un de nos objectifs les plus importants à atteindre lorsque nous arrivons au travail.Nous tenons également à exprimer ici notre gratitude à toute l'équipe, pour leurs efforts constants afin que nos clients apprécient leur séjour.Nous voulons nous concentrer précisément sur l'offre de tranquillité et de détente à nos clients et sur la création d'une atmosphère de calme, où il n'y a pas de précipitation, pas de files d'attente, et dans la mesure de nos possibilités, donner le meilleur service possible, afin que tous nos clients soient mieux qu'à la maison et que vos attentes soient plus que satisfaites.Toute l'équipe en profite pour vous saluer avec attention, souhaitant vous revoir à une autre occasion où vous avez besoin d'un moment de repos et de calme. Nous serons ravis de vous offrir à nouveau de nouvelles vacances relaxantes et paisibles avec nous.Votre détente et votre repos sont notre passion !Cordialement.Sandos Atlantic Gardens.

10/10 – Uitstekend

Sarah

4 nachten verbleven in oktober 2022

10/10 – Uitstekend

Sven

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
19 nachten verbleven in april 2022
Reactie van Sandos Atlantic Gardens op 4 mei 2022
Dear guest, Sven first of all we all want to thank you for choosing Sandos Atlantic Gardens to spend your holiday, for taking a few minutes of your time to share your experience with us, and for scoring it 5 above 5. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you did. We also thank you for your fantastic score and the team for their hard work too, they all do an extraordinary job and are a big credit for the Hotel.It makes us very proud as we all work very hard every day in order to make your stay perfect, and achive your expectations. If you return remember that we offer to our guest our S4U Rewards Program, just have a look to our website and you will have all the info about the many benefits you can enjoy. Best regards, Sandos Atlantic Gardens.

8/10 – Goed

Laurence

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hôtel agréable
Accueil sympathique et professionnel Bungalow très agréable avec tout le confort (2 chambres 2 salles de bain) Terrasse agréable face à la mer Buffet moyen et toujours identique
3 nachten verbleven in april 2022
Reactie van Sandos Atlantic Gardens op 7 apr 2022
Cher Laurence merci beaucoup d'avoir passé vos vacances avec nous. Ce fut un plaisir de vous rencontrer et de vous servir. Merci beaucoup pour vos commentaires et votre évaluation, ils nous remplissent de satisfaction. Nous remercions également l'équipe pour ses efforts extraordinaires. Nous espérons pouvoir compter sur votre présence à l'avenir, lorsque vous aurez besoin de repos et de détente. Cordialement. Sandos Atlantic Gardens

8/10 – Goed

Martine

Positief: Netheid, personeel en service en comfort kamer
4 nachten verbleven in februari 2022
Reactie van Sandos Atlantic Gardens op 23 feb 2022
Dear Martine, first of all we all want to thank you for choosing Sandos Atlantic Gardens to spend your holiday, for taking a few minutes of your time to share your first moments in the hotel with us and for scoring it 8 above 10. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you did. Thanks for your score, it makes us feel very proud and we promise that we will work very hard every day in order to make your stay perfect, and achive your expectations in case you return. Best regards, Sandos Atlantic Gardens.

8/10 – Goed

Roman

Positief: Netheid, personeel en service
The overall setting of the resort is excellent. Unfortuantely, some of the furnishing in the bungalows needs a replacement and the breakfast had almost no variation over 7 days.
7 nachten verbleven in februari 2022
Reactie van Sandos Atlantic Gardens op 22 feb 2022
Dear Roman, Thank you very much for choosing Sandos Atlantic Gardens to spend your holiday, it is a great pleasure for us to know that you enjoyed a relaxing break among the Sandos Atlantic Gardens Family! Let us please thank the team for their hard work, they all do a fantastic job and they are a big credit for the Hotel.We all work very hard every day in order to make your stay perfect, and achive your expectations. Your comments is fantastic, thank you very much for taking a few minutes of your time to share your experience with us, and for scoring it 4 above 5. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you are doing. Thanks also for your remarks, we will give a solution to that. If you return, remember that we offer to our guest our S4U Rewards Program, just have a look to our website and you will have all the info about the many benefits you can enjoy. We try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going. Time after time, vacation after vacation, you can look forward to our unparalleled hospitality. Our focus is on customer service and we try to offer to our guest the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush, no queues, no wait for sunbeds, lazing in the sun and do nothing... and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphere so you can relax and enjoy a good ambience and meet other nice guests. From Playa Blanca and enjoying another day in Paradise we all greet you cordially, we will be deligthed to attend you once more and offer you another relaxing,peaceful and quiet holiday experience, it will be great to see you back and offer you another relaxing stay. Come with your family or friends, so they can enjoy the experience too. Now You know that Your Relax, Rest ,Joy and Heatlh are Our Passion!. Kind regards, Sandos Atlantic Gardens.

10/10 – Uitstekend

Teodora

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2022
Reactie van Marconfort Atlantic Gardens op 1 feb 2022
Dear Teodora, thank you very much for your review. Now Let us please thank the team for their hard work, they all do an amazing job and they are a big credit for the Hotel. We all want to thank you for choosing us to spend your holiday, and for sharing your experience with us. It is always very important for us to receive guest´s feedback. If you return, remember that we offer to our guest our S4U Rewards Program, just have a look to our website and you will have all the info about the many benefits you can enjoy. Best regards, Sandos Atlantic Gardens.

6/10 – Redelijk

Julie

Positief: Netheid, comfort kamer
4 nachten verbleven in december 2021
Reactie van Sandos Atlantic Gardens op 21 dec 2021
Dear Julie, First of all we want to thank you for choosing Sandos Atlantic Gardens to spend your holiday among us and for sharing your experience with all of us. We really regret that we did not meet your expectations. Best regards, Sandos Atlantic Gardens.

10/10 – Uitstekend

Marcus

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very friendly staff and nice environment in excellent location. Adults only is a big plus.
7 nachten verbleven in oktober 2021
Reactie van Marconfort Atantic Gardens op 2 nov 2021
Dear Marcus, Thank you very much for your review. We all want to thank you for choosing Sandos Atlantic Gardens to spend your holiday, for taking a few minutes of your time to share your experience with us, and for scoring it 10 above 10. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you did. Let us please thank the staff for their hard work, they all do an amazing job and they are a big credit for the Hotel. It is also great to know that you enjoyed your holiday among us at Sandos Atlantic Gardens. We all work very hard every day in order to make your stay perfect, and achive your expectations. If you return, remember that we offer to our guest our S4U Rewards Program, just have a look to our website and you will have all the info about the many benefits you can enjoy. We try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going. Time after time, vacation after vacation, you can look forward to our unparalleled hospitality. Our focus is on customer service and we try to offer to our guest the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush, no queues, no wait for sunbeds, lazing in the sun and do nothing... and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphere so you can relax and enjoy a good ambience and meet other nice guests. From Playa Blanca and enjoying another day in Paradise we all greet you cordially and we look forward to welcoming you again and count you amongst the many happy Sandos Atlantic Gardens guests. We will be deligthed to attend you once more and offer you another relaxing,peaceful and quiet holiday experience. Come with your family or friends, so they can enjoy the experience too, we are already waiting for you. Now You know that Your Relax, Rest and Joy are Our Passion!. Kind regards, Sandos Atlantic Gardens.

4/10 – Matig

shirley

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Overpriced basic accommodation in poor condition
This accommodation was hugely disappointing. Very small, with basic living furniture and in dire need of repair. On the first night the bungalow entry lock was faulty and we had to call for someone to try and open the door for us. It had to be repaired the following morning. My husband got an electric shock from some exposed wires below the bedside light. No soap was provided for the hand basin and the shower had little power with only a curtain screen. The shower plumbing was also hanging off the wall. The coffee from the machines at breakfast was undrinkable. Price-wise it was comparable with the smart hotels nearby! Maybe the price seemed more reasonable for those on an all-inclusive package which seemed to be the majority of guests.. Thankfully we were only there for 2 nights.
2 nachten verbleven in oktober 2021
Reactie van Marconfort Atlantic Gardens op 25 okt 2021
Dear Guest,shirley, First of all we want to thank you for choosing Sandos Atlantic Gardens to spend your holiday among us and for sharing your experience with all of us. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We all work very hard to deliver an exceptional guest experience and it is clear that we fell short in your case.We understand that we will not satisfy all our guest, but we do try hard to do it, we do in many other cases as you can see from others reviews..It is really a shame for all of us that you did not enjoy your stay as much as you deserved We really regret that we did not meet your expectations, and please be sure that we will bear all your remarks in mind, giving the information to the respective departments so we can improve our services and facilities. Yours sincerely, Sandos Atlantic Gardens.

10/10 – Uitstekend

MARINA

7 nachten verbleven in augustus 2021

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
No air conditioning
The air conditioning in our bungalow did not work and they were unable to do anything until the following day. It was 31 degrees and we were offered a fan. Neither myself or my wife slept that night. Not sleeping ruined the following day as we were like zombies. Trying to get a taxi was a complete joke. We had to wait and hour. Completely unaware it would take so long and having to wait outside wasn’t pleasant at all.
2 nachten verbleven in augustus 2021
Reactie van Sandos Atlantic Gardens op 23 aug 2021
Dear Sophie, first of all thanks for choosing Sandos Altantic Gardens to spend your holiday, it was a pleasure to attend you. We apologize for not being able to fix the aircon of your bungalow faster, we did have to change many of them that were also broken due to the heat. An the taxi issue is a problem in Playa Blanca right now and they are try to fix it but we have nothing to do with that. We hope that once the air con was changed you could enjoy the rest of your stay. Best regards, Sandos Atlantic Gardens

8/10 – Goed

Alessandro

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1
7 nachten verbleven in augustus 2021
Reactie van Sandos Atlantic Gardens op 16 sep 2021
Muchas gracias Alessandro por elegirnos para pasar sus vacaciones y también por la puntuación sobre su estancia en Sandos Atlantic Gardens. Esperamos volver a verles. Un cordial saludo Sandos Atlantic Gardens

10/10 – Uitstekend

jean luc

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Parfait
Séjour parfait. Très bien accueilli et chambre top. Vivement qu’on y retourne
7 nachten verbleven in juli 2021
Reactie van Sandos Atlantic Gardens op 10 aug 2021
Cher jeanluc, Merci beaucoup de nous avoir choisis pour passer vos vacances. Ce fut un plaisir de vous rencontrer et de vous servir. Nous apprécions grandement vos commentaires et commentaires sur l'expérience à l'hôtel. Nous apprécions également l'effort d'équipe pour rendre votre expérience satisfaisante. Nous espérons vous revoir bientôt, lorsque vous aurez besoin d'un moment de calme et de tranquillité. Cordialement, Sandos Atlantic Gardens.

8/10 – Goed

Salvatore, Torino

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nonostante tutti i disagi dovuti al Covid il soggiorno è stato piacevole, soprattutto per merito del personale che si è fatto in 4 per far andare tutto nel migliore dei modi. Certo, rispetto agli anni passati il tutto ne ha risentito
14 nachten verbleven in juli 2020
Reactie van Marconfort Atlantic Gardens op 7 aug 2020
Caro Salvatore, Grazie mille per essere di nuovo con noi, è sempre un piacere servirti. Apprezziamo molto i tuoi commenti, lo sforzo per adattarci alla nuova situazione e mantenere i nostri standard di servizio e qualità è enorme. Continueremo a impegnarci per rendere il vostro soggiorno indimenticabile in ogni caso e situazione. Speriamo di vedervi presto. Un cordiale saluto, José Ángel Gil Parrilla. Director Marconfort Atlantic Gardens.

8/10 – Goed

Geverifieerde reiziger

4 nachten verbleven in december 2019
Reactie van Marconfort Atlantic Gardens op 11 mei 2020
Thanks for your score, it is a pleasure to know that you enjoyed your stay among us. We hope you, your family and friends are all well. We are all ready and wishing to return to the hotel and start seeing you all. We are looking forward to your next visit it will be reat to meet you again in the future. Best regards.

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Staff really friendly. Reception very helpful -Sun beds brought down to our room, organised packed lunches, car hire organised Food great and very hot - also good mix of Spanish/Canarian food and international food Drinks great Bungalow spacious Maintenance friendly but there does need to be a look at the doors on the bungalows. The locks are inconsistent and need changing.
7 nachten verbleven in februari 2020
Reactie van Marconfort Atlantic Gardens op 23 feb 2020
Dear Guest, thank you for choosing Marconfort Atlantic Gardens to spend your holiday, for taking a few minutes of your time to share your experience with us, and for scoring it 4 above 5. It is always very important for us to receive guest´s feedback, so we can improve. Thanks also for your review,it is a pleasure for us to know that you enjoyed your stay among us at Marconfort Atlantic Gardens. It makes us feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations, that is why we also want to thank the team for their hard work, they all do a fantastic job and they are a big credit for the Hotel. From Playa Blanca and enjoying another day in Paradise we all greet you cordially and we look forward to welcoming you soon and count you amongst the many happy Marconfort Atlantic Gardens guests. We will be deligthed to attend you and offer you another relaxing,peaceful and quiet holiday experience. Come with your family or friends, so they can enjoy the experience too, we are all already waiting for you. Now You know that your Relax, Rest and Joy are our passion! Kind regards, José Ángel Gil Parrilla. Manager Marconfort Atlantic Gardens.

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr ruhig und friedlich, tolle Nähe zum Strand. Das Essen war sehr vielseitig und gut. Toller kleiner Fitnessraum! Sehr freundliches und hilfsbereites Personal
15 nachten verbleven in november 2019
Reactie van Marconfort Atlantic Gardens op 26 dec 2019
Sehr geehrter Gast, Zunächst möchten wir uns bei Ihnen dafür bedanken, dass Sie Marconfort Atlantic Gardens als Ihr Urlaubsdomizil gewählt haben, und auch dafür, dass Sie uns Ihre Bewertungen bezüglich Ihres Verbleibs in userem Hause mitgeteilt haben. Wir freuen uns, dass Sie Ihren Aufenthalt bei uns genossen haben, und wir Sie hoffentlich bald wieder als unsere Gäste begrüssen dürfen. Es erfüllt uns mit Stolz zu hören, dass wir den Wünschen und Erwartungen unserer Kunden gerecht werden konnten. Im Namen aller Mitarbeiter von Marconfort Atlantic Gardens bedanken wir uns nochmals ganz herzlich bei Ihnen und es wäre uns eine grosse Freude, Sie in Zukunft wieder bei uns empfangen zu dürfen. mit herzlichen Grüssen, José Ángel Gil Parilla Director Marconfort Atlantic Gardens

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
Great value and location. Really friendly staff. If ever visiting Lanzarote I would stay again.
3 nachten verbleven in december 2019
Reactie van Marconfort Atlantic Gardens op 18 dec 2019
Dear Guest, first of all we want to thank you for choosing us to spend your holiday and it has been a great pleasure to meet you and atend you. Thanks also for your score given to your experience among us and for your feedback, it makes us very proud to know that you enjoyed your stay and it makes us very happy that you would return if you visit this unique and wonderful island. It would be a pleasure to see you among us and we would try our best to deliver once more a most enjoyable and relaxing stay. We also thank the whole team for their tireless effort they do to make your stay as you deserve. We are looking already for your next visit to Paradise!! Best regards, José Ángel Gil Parrilla Manager at Marconfort Atlantic Gardens

10/10 – Uitstekend

eliane

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
14 nachten verbleven in november 2019
Reactie van Marconfort Atlantic Gardens op 17 dec 2019
Dear Guest, eliane, first of all thank you for choosing Marconfort Atlantic Gardens, it has been a great pleasure to attend you. Thanks also for the score giving to your stay among us, we work very hard to deliver a most relaxing and enjoyble stay to our guest and when we reached we feel very proud. For that reason we also thank the team, for their hard work. From Playa Blanca we are looking forward to your next visit and we will try our best again to give you relax and quietness. Now you know that your Rest, Relax and Joy are our Passion! Kind regards, Marconfort Atlantic Gardens Team

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
7 nachten verbleven in oktober 2019
Reactie van Marconfort Atlantic Gardens op 5 nov 2019
Dear Guest, thanks for choosing us to spend your holiday and for your 3 star rating. We wish we have done it better in order to deliver a more enjoyable stay to you. Best regards,

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in oktober 2019
Reactie van Marconfort Atlantic Gardens op 14 okt 2019
Dear Guest, Now You know that Your Relax, Rest and Joy are Our Passion!. We all want to thanks you for choosing Marconfort Atlantic Gardens to spend your holiday, for taking a few minutes of your time to share your experience with us, and for scoring it 5 above 5. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you did. We also want to thank the staff, for their hard work, they all do a fantastic job and they are a big credit for the Hotel. From Playa Blanca and enjoying another day in Paradise we all greet you cordially and we look forward to welcoming you home and count you amongst the many happy Marconfort Atlantic Gardens guests. We will be deligthed to attend you and offer you another relaxing,peaceful and quiet holiday experience. Come with your family or friends, so they can enjoy the experience too, we are all already waiting for you. Kind regards, José Ángel Gil Parrilla. Manager Marconfort Atlantic Gardens.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tout était parfait. Rien à redire.Vue du bungalow magnifique.
7 nachten verbleven in september 2019
Reactie van Marconfort Atlantic Gardens op 2 okt 2019
Cher client, premier de tous les équipements Marconfort Atlantic Gardens tiens à vous remercier d'avoir choisi de passer leurs vacances en Août. Nous tenons également à remercier ceux qui ont pris un moment de votre temps de commenter sur votre expérience. Pour nous, il est toujours une expérience gratifiante de savoir que nos clients ont eu tendance, car cela peut améliorer. Nous sommes heureux que tout soit parfait et que vous ayez apprécié la vue sur le bungalow. Comme vous l'avez noté, nous nous concentrons sur la fourniture de paix et de détente à nos clients et de créer une atmosphère de calme, où il n'y a pas de précipitation, pas de files d'attente, et selon nos moyens, donner le meilleur service possible à tous nos clients sont mieux que à la maison et que leurs attentes sont plus que satisfaits. Pour que nous arrivons autour de l'hôtel de l'équipe tous les jours pour travailler, et quand nous arrivons à répondre à vos attentes, comment est le cas, nous ne pouvons pas être plus heureux avec le travail accompli. Tout le personnel de Marconfort Atlantic Gardens profite de cette occasion pour saluer attentivement, impatient de vous voir dans un proche avenir et de fournir une nouvelle, calme et relaxant vacances avec nous. Cordialement. Jose Angel Gil Parrilla. Directeur Marconfort Atlantic Gardens.

4/10 – Matig

Jungup

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
딱 별3개짜리 호텔 거의 영국 어르신들이고 파리도 많고 너무 별로였음
3 nachten verbleven in september 2019
Reactie van Marconfort Atlantic Gardens op 13 sep 2019
Dear Guest,Jungup, First of all we want to thank you for choosing Marconfort Atlantic Gardens to spend your holidays among us, and for sharing your experience with all of us. While we wish you were enjoying a better experience, it is feedback like this that we learn from and use to improve. We all work very hard to deliver an exceptional guest experience and we understand that we will not satisfy all our guest, but we do try hard to do it, we do in many other cases as you can see from others reviews. It is true that many of our guests are british but not only elderly, that in any case have the right to enjoy their holiday, but also we have guest from other countries and many young ones too. We really regret that we do not meet your expectations and we wish you enjoy your next holiday wherever you decide to go. Yours sincerely, José Ángel Gil Parrilla. Manager Marconfort Atlantic Gardens.

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bungalows are perfect air conditioned couch tv two chairs dining table with a decent shower and hairdryer. Wi-Fi wouldn’t work for us but we didn’t bother trying to fix it either as we didn’t really need/want it. Pool area is nice decent number of beds however it’s dead silent it’s missing some background music. We only found out on the last day that there was activities we could have done throughout the day but nobody approached us to make us aware of this. Food was good it’s all inclusive we know it’s not going to be gourmet but we had a choice every night and were pleased with everything. Staff in the restaurant were very good and abdul in the bar was very fast! Entertainment was the exact same every night one person singing 70s and 80s which was fine except they all sing the same songs so very repetitive. Overall though we went for a relaxing trip and that’s exactly what we had!
4 nachten verbleven in augustus 2019
Reactie van Marconfort Atlantic Gardens op 14 aug 2019
Dear Guest, Now You know that you Relax, Rest and Joy are our passion! We all want to thank you for choosing Marconfort Atlantic Gardens to spend your holiday, for taking a few minutes of your time to share your experience with us, and for scoring it 4 above 5. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you did. Thanks also for your great comments, it is great for us to know that you enjoyed your holiday among us. It is fabulous and it makes us feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations, that is why we also want to thank the team for their hard work, they all do a fantastic job and they are a big credit for the Hotel. We try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going.Time after time, vacation after vacation, you can look forward to our unparalleled hospitality From Playa Blanca and enjoying another day in Paradise we all greet you cordially and look forward to welcoming you home again soon and count you amongst the many happy Marconfort Atlantic Gardens guests. We will be deligthed to attend you and offer you another relaxing,peaceful and quiet holiday experience. Come with your family or friends, so they can enjoy the experience too, we are all already waiting for you. Best regards.

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The bungalows were great as they were very quiet yet near to the prom and the facilities. They were very clean and the amenities in them were good including the beds which were comfortable and there was a fridge too. The air con was very welcome.
11 nachten verbleven in juli 2019
Reactie van Marconfort Atlantic Gardens op 5 aug 2019
Dear Guest, First of all we thank you for choosing Marconfort Atlantic Gardens to spend your holiday, for taking a few minutes of your time to share your experience with us, and for scoring it 4 above 5. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you did. It is fabulous and it makes us feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations, that is why we also want to thank the team for their hard work. From the sunny Playa Blanca and enjoying another day in Paradise all the staff takes this opportunity to greet you cordially and look forward to welcoming you home again and count you amongst the many happy Marconfort Atlantic Gardens guests.We will be deligthed to attend you and offer you another relaxing,peaceful and quiet holiday experience. Come with your family or friends, so they can enjoy the experience too, we are all already waiting for you. Now You know that Your Relax and Rest are Our Passion! Kind regards, José Ángel Gil Parrilla. Manager Marconfort Atlantic Gardens.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The service from Hugo regarding Gluten Free was exceptional, he didnt make me feel like i was awkard at all.
7 nachten verbleven in juli 2019
Reactie van Marconfort Atlantic Gardens op 31 jul 2019
Dear Guest, From Playa Blanca and enjoying another day in Paradise we all greet you cordially and Now You know that your Relax,Rest and Joy are our passion! We want to thank you for choosing Marconfort Atlantic Gardens to spend your holiday, for sharing your experience with us, and for scoring it 5 above 5. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you did. We look forward to welcoming you home soon and count you amongst the many happy Marconfort Atlantic Gardens guests. We will be deligthed to attend you and offer you another relaxing,peaceful and quiet holiday experience, we are all already waiting for you. Best regards, José Ángel Gil Parrilla. Manager Marconfort Atlantic Gardens.

10/10 – Uitstekend

Nan

Positief: Netheid, personeel en service en comfort kamer
Lovely Quiet Break - Don't go foer a sea view!
Loved our stay. quiet and relaxing. The food and staff were great We booked a Sea View (and paid for it!} but only got sea glimpses. Did report this on you checking in feed back but the hotel incorrectly said it had been resolved with us - it had not. We didn't want to ruin our stay by complaining so left it. Loved it there and would return but would NOT pay for a sea view!
3 nachten verbleven in mei 2019
Reactie van Marconfort Atlantic Gardens op 12 jun 2019
Dear Guest, Nan, From the sunny Playa Blanca and enjoying another day in Paradise all the staff takes this opportunity to greet you cordially and Now You know that Your Relax and Rest are Our Passion! We thank you for choosing Marconfort Atlantic Gardens to spend your holiday, for taking a few minutes of your time to share your experience with us, and for scoring it 4 above 5. We also feel very sorry for not having the chance to get in contact with you during your stay, in order to explain you about the issue of the view of the bungalow and we apologize for that. We also understood that staying for only three days it would have been a waste of time to move to another bungalow. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you have just done. Thanks also for your review, it is great for us to know that you loved your stay among us and that you had a quiet and relaxing time at Marconfort Atlantic Gardens. It is a big pleasure and it makes us feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations, that is why we also want to thank the team for their hard work, they all do a fantastic job and they are a big credit for the Hotel. We look forward to welcoming you home again and count you amongst the many happy Marconfort Atlantic Gardens guests.We will be deligthed to attend you and offer you another relaxing,peaceful and quiet holiday experience. Come with your family or friends, so they can enjoy the experience too, we are all already waiting for you. Yours faithfully, José Ángel Gil Parrilla. Manager Marconfort Atlantic Gardens.

10/10 – Uitstekend

Criileo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lo mejor de todo, el personal. Sin ellos, la estancia no sería lo mismo. En especial atención, mencionar a Hugo, Mundi e Iñaki. Ellos se encargaron de que no nos faltara nada durante nuestras vacaciones. No cabe duda que repetiremos.
8 nachten verbleven in mei 2019
Reactie van Marconfort Atlantic Gardens op 29 mei 2019
Estimado Crileo, En primer lugar todo el equipo de Marconfort Atlantic Gardens queremos agradecerles el habernos elegido para disfrutar sus vacaciones y también que se hayan tomado un momento de su tiempo, para compartir su experiencia en el hotel con todos nosotros. Es siempre un motivo de satisfacción poder conocer cómo han pasado su estancia nuestros huéspedes, ya que así podremos mejorar, y con sus apreciaciones otros clientes pueden decidir también visitarnos. Nos enorgullece muchísimo saber que han disfrutado de su estancia en el hotel y que el personal les pareciera lo mejor de todo y que tienen la intención de volver a visitarnos. Esto nos llena de orgullo ya que es unas de nuestras metas más importantes a conseguir cuando venimos a trabajar. También es un placer expresar aquí nuestro gradecimiento a todo el equipo, por su constante esfuerzo en conseguir que nuestros huéspedes disfruten de su estancia. Queremos centrarnos precisamente en ofrecer tranquilidad y relax a nuestros huéspedes y crear un ambiente de sosiego, donde no hayan prisas, ni colas, y dentro de nuestras posibilidades, dar el mejor servicio posible, para que todos nuestros clientes se encuentren mejor que en casa y que sus expectativas sean más que satisfechas. Todo el personal de Marconfort Atlantic Gardens aprovechamos esta ocasión para saludarles atentamente, deseando poder verles pronto, cuando necesiten un tiempo de descanso y calma. Estaremos encantados de brindarles de nuevo unas nuevas, relajantes y tranquilas vacaciones entre nosotros. ¡Su relax y descanso son nuestra pasión!. Un cordial saludo. José Ángel Gil Parrilla. Director Marconfort Atlantic Gardens.

8/10 – Goed

Andrew

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in april 2019
Reactie van Marconfort Atlantic Gardens op 28 apr 2019
Dear Guest, Andrew, From the sunny Playa Blanca and enjoying another day in Paradise all the staff takes this opportunity to greet you cordially and Now You know that Your Relax and Rest are Our Passion! We thank you for choosing us to spend your holiday and for scoring your experience 8 above 10. It is always very important for us to receive guest´s feedback, so we can improve and with your comments other possible guests may decide to come and enjoy their holiday like you have just done. It is great for us to know that you enjoyed your stay among us and it makes us feel very proud because we work very hard every day in order to make your stay perfect, and achive your expectations, that is why we also want to thank the team for their hard work, they all do a fantastic job and they are a big credit for the Hotel. We try to make your vacations easy, fun and unforgettable because more than a reward for hard work, they’re an opportunity to recharge, reconnect and remind each other what matters most. They’re fuel for a better life in between our moments away, because knowing another vacation is just around the corner keeps us going.Time after time, vacation after vacation, you can look forward to our unparalleled hospitality. Our focus is on customer service and we try to offer to our guest the best possible service for a 3 star hotel in the most quiet and relaxing ambience, without rush, no queues, no wait for sunbeds, lazing in the sun and do nothing... and we even try to do it better than that, we want you to feel better than at home. As you could see we try to provide the best atmosphere so you can relax and enjoy a good ambience and meet other nice guests. We look forward to welcoming you home again, we would be pleased to attend you once more. Yours faithfully, José Ángel Gil Parrilla. Manager Marconfort Atlantic Gardens.