Een bureau, een strijkplank/strijkijzer, gratis wifi, beddengoed
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Beoordelingen van Comfort Inn

2.5 out of 5
Comfort Inn
5250 Revilo Rd, Winchester, KY

Beoordelingen

7,0

Goed

Gastenscore: 10 - Uitstekend. 89 van 325 beoordelingen" "
Gastenscore: 8 - Goed. 88 van 325 beoordelingen" "
Gastenscore: 6 - Redelijk. 60 van 325 beoordelingen" "
Gastenscore: 4 - Matig. 45 van 325 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 43 van 325 beoordelingen" "

7,2/10

Netheid

7,6/10

Personeel en service

6,0/10

Voorzieningen

6,6/10

Staat van de accommodatie en faciliteiten

6,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Joseph T

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

10/10 – Uitstekend

diane

Reisde met partner
One night stay to visit Claireborne farm. Comfortable, quiet , clean had everything we needed.
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Sami, Wexford

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

4/10 – Matig

Lauren

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
The door didn’t lock behind us. You could push it open without using the key card. They moved us to a different room immediately. I reserved a king size bed but open walking into room it was a double queen as they didn’t have anymore king beds. The 2nd room was missing big towels for us to use in the morning.
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

James

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The pool is closed, no repair date in site. The breakfast was horrible Was there for 3 nights, every day i had to get my key reactivated
3 nachten verbleven in maart 2024

4/10 – Matig

Misti

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Old and dirty. Too much for such an old hotel. The breakfast was all packaged sweets and some bagels or toast or waffles. All carbs. No eggs, sausage, etc. Wanted some more bedding for one of my children, and was told no extra bedding. How do you not have extra bedding. Then asked if they had a little shop with some pepto bismol, and was told the gas station is across the street. If it wasn’t 9:30 at night and it wasn’t for my husband who was sick, I would have thought of that myself. Not worth the money.

8/10 – Goed

Joel

Reisde met familie
Positief: Personeel en service
The lobby was clean, front desk staff friendly, check in was easy. The room was just ok. The sheets and comforter were clean, the bed was comfortable. The room was quiet and we slept great. However, there were holes in the walls that needed patched, the toilet paper holder was coming off of the wall, there were 2 bars of used soap in the shower, a pack of old coffee in the coffee maker. Not deal breakers, but definitely could use some upkeep.
2 nachten verbleven in maart 2024

2/10 – Ontzettend slecht

Joyce

Reisde met familie
Negatief: Personeel en service, voorzieningen
Wasn't told the pool wasn't working, some man kept knocking on our door after midnight and the desk wouldn't do anything about it, had to ask for towels and for the room to be cleaned
2 nachten verbleven in maart 2024

6/10 – Redelijk

Tina

Reisde met familie
The property was clean and nice. Good value for the money.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Michele

Zakenreiziger
Rooms were not the cleanest pool Wasn’t in service. It says they offer breakfast there was no breakfast. They need to update their amenities.
3 nachten verbleven in februari 2024

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The room was clean. The room was small but comfortable.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Michele

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best place to stay while in Winchester
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Brian

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice clean place
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Valeriy

1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Daniel

Negatief: Netheid, personeel en service
Try taking a shower without hot water. After waiting for approximately 1/2 hour for someone to check us out, I then inform them that we were charged for two rooms instead of one. She told me that I booked through Expedia and I’d have to talk to them. instead of arguing with her, I disputed the charges on my credit card. Staying at this hotel my wife and I both agree it was a terrible experience.
1 nacht verbleven in december 2023

8/10 – Goed

Jennifer

Positief: Netheid, personeel en service en comfort kamer
Decent
For the price, exceeded my expectations. Comfortable, safe, not in too terrible of shape, decent breakfast.
2 nachten verbleven in december 2023

8/10 – Goed

Herbert

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Disappointed the pool was closed. Free breakfast was great!
1 nacht verbleven in december 2023

10/10 – Uitstekend

Heather

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was bummed that the pool was closed, but the hotel is nice. The staff was very friendly and the room was very nice. Comfortable bed, large bathroom. Definitely will stay here again!!
1 nacht verbleven in december 2023

10/10 – Uitstekend

Cameron

2/10 – Ontzettend slecht

Rebecca

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Desk person was so unhelpful and unwilling to problem solve. Terrible attitude. Slovenly looking. We ended up having to move to a different motel.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Alicia

Reisde met familie en kleine kinderen
I have stayed at this hotel 3 times now & each time was great. It was very clean & had everything we needed. I really enjoy that there’s a fridge & microwave in the room. But the only dislike was that there was only a shower & I have a baby so I had to take him somewhere else to bathe him. But i think that was my fault on the room I picked.
1 nacht verbleven in december 2023

8/10 – Goed

martin

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
4 nachten verbleven in november 2023

10/10 – Uitstekend

Alicia

2 nachten verbleven in december 2023

2/10 – Ontzettend slecht

John

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Not Happy
We stopped here on our way home. Checked in. Went to the room. I always check for bed bugs first. As i am moving the mattress up i find a syringe and a baggie under the mattress. There was filth under the night stand. We went to the front desk and were changed rooms. The next room was checked. The curtains were broken but was still dark. The remote had no batteries. After getting batteries the remote still did not work. After changing remotes finally worked. After this the clerk begins to tell us how the owner and corporation dont really care about the hotel. It has been 4 years the pool has been not working and they keep telling them any day now. I would NOT recommend this place to stay if it was the last place to stay.
1 nacht verbleven in november 2023

4/10 – Matig

Cindy

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Unfortunately trash had not been emptied. I cleaned bathroom floor tracks left on floor. Shower handle loose hard to make it work. Bathtub was orange looked as though must have had decals were removed and now stains left.
2 nachten verbleven in november 2023

10/10 – Uitstekend

Dian

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
VERY CLEAN, Comfortable bed
Although the property/units need some updating, our room was VERY CLEAN, the bed was super comfortable and the shower was excellent with really hot water and strong pressure. We just spent the night while traveling and ate breakfast before we left. We would definitely stay again when traveling through the area.
1 nacht verbleven in november 2023

6/10 – Redelijk

Jamie

Reisde met familie
Positief: Personeel en service
Negatief: Netheid
The place was convenient to our travel plans. The room was adequate but could have been freshened- dusty. Only one ice machine functioning- we were able to stay on that floor as there were only 4-5 others there. Room greatly in need of upgrades.
1 nacht verbleven in november 2023

8/10 – Goed

Kay

Reisde met een groep
Positief: Netheid, personeel en service
Lobby was blocked off had to use side door
2 nachten verbleven in oktober 2023

2/10 – Ontzettend slecht

Jessica

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We paid up front for our hotel. Booked a few weeks out. We had car trouble on our 12 hour trip. We finally got there at 6 a.m. She said she canceled our reservation as well as added a penalty. I expalined the situation and she said, "not my problem". Even if that is your policy to cancel someone even though they paid in full, you need better customer service. We were left stranded and in another time zone. A softer word and maybe some empathy would have gone a long way. We couldn't believe how rude this woman was. My friend was upset because of the way she was talking to me and told her off. She started to cuss him out and acted even more unprofessionally. She said she was going to call the cops. He was upset but he had every right to be. We asked her to call her manager but she said she didnt want to hear from him and rolled her eyes. I've been in customer service for a long time and I know she could've handled that some other way but she seemed to enjoy stirring the pot. We ended up finding a super 8 that was able to accommodate us. As I'm writing this I am realizing there is no way to to put into words how this made us feel. She could just talk to us however she wanted and she knew she held the power and all our money. I left in tears.
3 nachten verbleven in oktober 2023

10/10 – Uitstekend

BRADLEY

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023

10/10 – Uitstekend

Rachel

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Was clean and beds were comfortable
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Larry

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable
The room was clean and comfortable. Breakfast was well stocked. I would stay there again.
1 nacht verbleven in oktober 2023

6/10 – Redelijk

Suzanne

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
Room would have been ok (was clean) but bathroom was missing tp holder and no towel rack or hook, toilet seat was damaged, bottle of conditioner looked half used.
1 nacht verbleven in september 2023

10/10 – Uitstekend

Jerry

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good people work here. No worries that gym and pool temporarily closed... likely opening soon. Conveniently next to 24 hour gas station.
5 nachten verbleven in september 2023

6/10 – Redelijk

ALLEN

Positief: Netheid, personeel en service
Some west to rooms and common area, pool closed
1 nacht verbleven in september 2023

8/10 – Goed

Garry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Marginal breakfast -- otherwise good
1 nacht verbleven in september 2023

4/10 – Matig

Garry

1 nacht verbleven in september 2023

10/10 – Uitstekend

Martha

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
I felt safe, comfortable and I disturbed by any noise
3 nachten verbleven in augustus 2023

4/10 – Matig

Tony, Indianapoli s

Positief: Voorzieningen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
They dont clean the room daily and tgey cited a Comfort inn ppilicy of only chnging tgr seets and towels every three days. This is s terrible policy and customers are not informed of this policy when booking.
3 nachten verbleven in september 2023

4/10 – Matig

Katelin

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The ceiling has dry wall missing and the shower head wasn’t properly attached to the shower wall. The pool was closed and not a big variety for breakfast
3 nachten verbleven in augustus 2023

4/10 – Matig

Jan

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bathroom shower handle broken tile loose ac didn't cool enough.
2 nachten verbleven in september 2023

6/10 – Redelijk

Aaliah

Positief: Netheid, personeel en service
2 nachten verbleven in augustus 2023

8/10 – Goed

Rick

Positief: Netheid, personeel en service
Location off interstate nice. Elevator ancient & a bit worrisome. Roof in process of being redone so limited parking. Staff, however, very efficient & room comfortable for a couple of weary travelers.
1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

CHERYL

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
For anything that was needed, including check-in, the staff had to be hunted down on the floor. Found the front desk clerk in the laundry when trying to get another towel for the am. Morning breakfast was essentially non-existent. No one was at the front desk again in the am. Hotel was old and needed many improvements
1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

Tony

Reisde met familie
NO POOL dirty and rooms stink
Completely run down No pool as advertised… has been closed for years the workers said
2 nachten verbleven in juli 2023

6/10 – Redelijk

Sandra

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Room was not very clean, blankets were damp, bathroom was nasty, sink didn’t drain.
2 nachten verbleven in juli 2023

8/10 – Goed

george

Reisde met familie
Positief: Netheid, personeel en service
the pool was closed.
2 nachten verbleven in juli 2023

8/10 – Goed

Daniel

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Other than the load air conditioning it was a great place for the value
1 nacht verbleven in juli 2023

8/10 – Goed

Donald

Reisde met partner
Positief: Netheid
This hotel is a good hotel to stay in. Didn’t like that the continental breakfast wasn’t really anything to choose from. Need to upgrade the hotel just a little bit.
1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

Garry

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Needs to be closed crappy
2 nachten verbleven in juni 2023