Exterieur

Beoordelingen van Altis Avenida Hotel

5 out of 5
Altis Avenida Hotel
Rua 1º De Dezembro, 120, Lisbon

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 735 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 198 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 46 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 12 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 10 van 1001 beoordelingen" "

9,4/10

Netheid

9,6/10

Personeel en service

9,2/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger, Reisde met huisdieren, Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel, perfect location and friendly staff. Although it remains unpleasant to get hotel rooms that are visible less clean than others when you travel with a dog. You have to pay 50 euro/night warranty. For that money you expect a better room.
1 nacht verbleven in juli 2020
Reactie van Alice Silva op 26 jul 2020
Dear Guest, We apologize on behalf of everyone at Altis Hotels. This was an exception and this is not the kind of service we provide to all who visit us. The hotel has very high standards of service and it is very important for us to receive feedback from those who visit us. Therefore, we would like you to contact us at receptionavenida@altishotels.com and give us more details about what went wrong during you stay. Until then, please accept our sincere apologies on behalf of everyone on our team. Kind Regards, Alice Silva Guest Service

10/10 – Uitstekend

Christophe

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in juli 2019
Reactie van Eduardo Dinca op 8 aug 2019
Dear Guest, Thank you for your positive feedback regarding your recent stay at Altis Avenida Hotel! Looking forward to welcome you back in our hotel very soon! Warmest Regards

10/10 – Uitstekend

Priscilla

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
mooi hotel in prachtige omgeving
Prachtig hotel met aangenaam verblijf in hart van Lissabon, geweldige locatie midden in het centrum en op loopafstand naar bekende bezienswaardigheden dichtbij winkels en restaurants. We kregen een free upgrade met een balkon en geweldig uitzicht op het plein. Kleine welkomstgeschenken zoals flesje water, flesje Port en chocolaatjes.De kamers zijn ruim, schoon en voorzien van Nespresso apparaat, tandenborstels, pantoffels etc. Bedden zijn ruim en comfortabel. Vriendelijk en zéér behulpzaam personeel, zowel receptie als houskeeping. Het ontbijt wordt geserveerd op de bovenste verdieping ( 7 hoog) met prachtig uitzicht over het centrum. Ontbijtbuffet was geweldig en personeel van het restaurant zeer vriendelijk. We vroegen Espresso coffee en werd netjes geserveerd tijdens ons ontbijt. Loopafstand naar metrohalte Retaurados, Treinstation Rossio en eindhalte tram 28.We komen zeker terug als we weer naar Lissabon gaan.
2 nachten verbleven in januari 2018
Reactie van Eduardo Dinca op 17 jan 2018
Dear Guest, Thank you for your positive feedback and for letting us know how your experience was with us. We are also glad to know that our staff has meet your expectations and that you have enjoyed our facilities. Looking forward to welcome you back in our hotel! Warmest Regards, Eduardo Dinca

10/10 – Uitstekend

Klaas, Groningen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prachtig luxe hotel in hartje Lissabon
Heerlijk genoten van de luxe en de fantastische ligging van ons hotel in Lissabon.
Reactie van Conceição op 19 apr 2017
Dear Valued Guest, Thank you for your Excellent review on Expedia.com and for having chosen Altis Avenida Hotel. It is always a pleasure to read that we were able to meet our guests expectations, as we believe that will provide memorable moments of your stay with us and in Lisbon. If you travel again to Portugal and Lisbon, we are pleased to welcome to Altis Avenida Hotel. Kindest regards, Artur Conceição Guest Experience Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
In the city centre
Very nice hotel; in the middel of Lissabon, near a metro station, starbucks and MAC :)
Reactie van Pires op 6 mrt 2017
Dear Valued Guest, Thank you for your Excellent review on Expedia and for chosen Altis Avenida Hotel. How pleased we are to know that you enjoyed your stay with us particularly the location of the hotel in the "Heart of Lisbon"! If you travel again to Portugal and Lisbon, we will be so glad to welcome you back at your "home" in Lisbon! Kindest regards, Sandra Pires Guest Service

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Birthday in Lissabon
In het Altis hotel krijg je een goede service. Het personeel is vriendelijk niet is te veel voor ze om te doen. Ik was er met mijn verjaardag, na een bezoekje aan de stad staat er een bordje met sweets en een handgeschreven kaart met de felicitaties op. Ik had het personeel gevraagd om een restaurant te reserveren voor mijn verjaardag, dat hebben ze ook gedaan. De bevestiging wordt keurig op de kamer achter gelaten. Ik zou zo weer naar dit hotel gaan.

10/10 – Uitstekend

Hetty

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stedentrip Lissabon
Lissabon is meer dan de moeite waard om te bezoeken. Veel mogelijkheden, zowel in als rond de stad.
Reactie van Julia Oelrich Campos op 8 jul 2016
Thank you very much for your excellent review, we were thrilled to read that you had a fantastic time with us and in Lisbon! Best regards, Julia Oelrich Campos

8/10 – Goed

michiel, utrecht

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goede ligging
Goed gelegen hotel in centrum van lissabon. Schone en ruime kamers. Ontbijt is prima. Drankjes zijn prijzig in de bar. Kregen in eerste instantie een verkeerde mindere kamer.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
lokatie top
We misten slechts de mogelijkheid tot het zetten van een kopje thee. In de kamer is het rustig, terwijl je in het hart van de stad zit. Dus een uitstekende uitvalsbasis. Personeel is vriendelijk en behulpzaam.
Reactie van Campos op 25 mrt 2016
Thank you so much for having chosen us during your stay in Lisbon! Kind regards, Julia Oelrich Campos - Resident Manager

10/10 – Uitstekend

Dave W.

Positief: Netheid, personeel en service en comfort kamer
Fantastisch hotel
Het hotel is zeer centraal gelegen dicht bij alle bezienswaardigheden. Het ontbijt en de service is uitstekend het personeel is uiterst vriendelijk en zeer behulpzaam. Ben je opzoek naar een goed hotel dan moet je deze echt boeken. Wij komen hier zeker terug.

10/10 – Uitstekend

Woo Hyun, Glendale

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
staffs are all friendly and kind.
5 nachten verbleven in april 2024

10/10 – Uitstekend

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They were amazingly as they surprised my wife with champagne and a cake for her birthday.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Karen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Thank u for such personalized prompt service from housekeeping to concierge to front desk . The bed was exemplary. The rooftop restaurant outstanding.
3 nachten verbleven in april 2024

10/10 – Uitstekend

Luis Teodoro

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel, excellent location
4 nachten verbleven in februari 2024

8/10 – Goed

Herman

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s a good location for visiting the city.
1 nacht verbleven in april 2024
Reactie van Guest Experience Ambassador op 25 apr 2024
Dear Mr Herman,Thank you for taking the time to share your experience in Altis Avenida Hotel and for selecting us to accommodate you in your visit to Lisbon!We appreciate your remark regarding our central location and we hope to welcome you again on your next visit to Lisbon. Kind regards, Júlia C.

10/10 – Uitstekend

Robert, Glenview

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooftop restaurant is great for cocktail but not for dinner
3 nachten verbleven in april 2024

10/10 – Uitstekend

Olaf

Reisde met familie
Tolles Hotel
3 nachten verbleven in april 2024
Reactie van Guest Experience Ambassador op 21 apr 2024
Dear Mr Olaf,Thank you so much for choosing Altis Avenida to visit Lisbon and for taking the time to share your good experience with us!We appreciate your feedback and we hope to welcome you again!Kind regards, Júlia C.

10/10 – Uitstekend

Mary Jo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I can’t say enough about this hotel. The people were amazingly friendly and helpful. The room was very nice and comfortable. We loved the breakfast buffet and the Rossio Gastrobar. The location is terrific with easy access to mass transit and walkable to many attractions if you like to walk. I highly recommend this hotel!
8 nachten verbleven in maart 2024
Reactie van Guest Experience Ambassador op 3 apr 2024
Dear Mrs Mary Jo,Thank you for choosing Altis Avenida Hotel to visit Lisbon and for taking the time to share your amazing feedback with us!We are delighted to know you had a wonderful stay in our hotel and to hear so many good remarks about your experience, especially the one for our staff! We always do our best to provide our guests with a memorable stay and feedback like yours make us proud!We are looking forward to welcome you again! Kind regards, Júlia C.

10/10 – Uitstekend

Jose

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Su ubicación excelente,su personal muy atento,pienso que el desayuno puede mejorar,pero la súper mayoría de su personal es muy buena.Josiane Santos sobresalió con súper amabilidad para con nosotros Dios la bendiga
13 nachten verbleven in maart 2024
Reactie van Julia C. | Guest Experience Team op 27 mrt 2024
Estimado Sr. JoséGracias por haber elegido el Hotel Altis Avenida para visitar Lisboa y por compartir su fantástico comentario con nosotros.Nos alegra saber que ha tenido una estancia excelente en nuestro hotel y que ha disfrutado de nuestro servicio - ¡gracias por la mención especial a Josiane, estaba muy orgullosa con su comentario!Además, con respecto al desayuno, nos tomamos muy en serio los comentarios de nuestros huéspedes con el fin de mejorar y ofrecer mejores experiencias.¡Esperamos poder darle la bienvenida en Lisboa!Un cordial saludo,

10/10 – Uitstekend

Yuval

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, perfect roof top balcony view and, most importantly, an amazing staff and service!!
4 nachten verbleven in maart 2024
Reactie van Guest Experience Ambassador op 26 mrt 2024
Dear Mr Yuval,Thank you for choosing Altis Avenida to visit Lisbon and for taking the time to share your lovely feedback with us!We are very happy to know you enjoyed your stay, especcially our central location, our rooftop views, and we are more than glad to hear your remarks about our staff and service.We hope to welcome you again! Kind regards, Julia C.

10/10 – Uitstekend

Arvind

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was very convenient location, however no swimming pool in the hotel. breakfast and dining inside the hotel did not have variety of choices. Other than that we enjoyed our stay there, the staff was really nice
5 nachten verbleven in maart 2024

10/10 – Uitstekend

Marc, Chelsea

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quel bel hôtel. La terrasse sur le toit est absolument spectaculaire. La vue sur le château est exceptionnelle. Le personnel est très agréable et accueillant. Belle grande chambre. Secteur de choix. Je recommande chaudement.
1 nacht verbleven in maart 2024
Reactie van Guest Experience Ambassador op 16 mrt 2024
Cher Monsieur Marc,Nous vous remercions d'avoir choisi l'hôtel Altis Avenida pour visiter Lisbonne et d'avoir pris le temps de nous faire part de votre expérience !Nous apprécions vos bonnes remarques sur notre spectaculaire toit, nos vues incroyables, nos chambres confortables et notre personnel sympathique ! Nous nous réjouissons de vous accueillir à nouveau à Lisbonne.Meilleures salutations,Júlia C.

10/10 – Uitstekend

nelli

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great experience, very friendly stuff. Very clean.
8 nachten verbleven in februari 2024
Reactie van Guest Experience Ambassador op 13 mrt 2024
Dear Mrs Nelli,Thank you for selecting Altis Avenida during your visit to Lisbon and for taking the time to rate your great experience with us!We appreciate your feedback regarding our friendly staff and cleanliness.We are glad to know you enjoyed your stay and we hope to receive you again. Kind regards, Julia C.

10/10 – Uitstekend

Emily

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a beautiful wonderful hotel in the heart of Lisbon! The accommodations were lovely, staff helpful and fantastic, roof top bar awesome! I loved the hospitality from the staff members and hotel! Thank you Marco, Sarah, Edgar, everyone!
6 nachten verbleven in februari 2024
Reactie van Guest Experience Ambassador op 13 mrt 2024
Dear Mrs Emily,Thank you for selecting Altis Avenida during your visit to Lisbon and for taking the time to rate your great experience with us!We appreciate your remarks about our central location, the cleanliness and presentation of the hotel and we are very pleased that you also mentioned the attention given by our staff - specially by Marco, Sarah and Edgar.We are glad to know you enjoyed your stay and we hope to receive you again. Kind regards, Julia C.

10/10 – Uitstekend

Satpal

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very central location. Close to restaurants, shopping, sightseeing and train station just across the street. Friendly staff. Had a great hot and cold breakfast selections. We had an issue with traffic noise on the 2nd floor and we asked to be moved on the 2nd night and without any issue we were happy to be moved to the 6th floor. Overall, we had a great time and will definitely come back to this property in the future.
2 nachten verbleven in februari 2024
Reactie van Julia C. | Guest Experience Team op 26 mrt 2024
Dear Mrs Satpal,Thank you for choosing Altis Avenida Hotel to visit Lisbon and for taking the time to share your amazing feedback with us!We appreciate all your kind comments on your trip to Lisbon, especially the emphasis on our central location, the friendliness of our staff and the careful selection of breakfast.Regarding the noise issue, given our central location, some noise production is to be expected, especially from vehicles and people who pass through our streets every day, taking this into account we made a point of soundproofing both our windows as walls, although we understand that some guests may be more sensitive to noise than others. Nonetheless, we are truly happy to hear all your excellent comments about your stay and especially that we were able to resolve this minor inconvenience.Looking forward to welcoming you again!Kind regards,

10/10 – Uitstekend

Monica

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our stay at this hotel was amazing. The staff was so friendly and attentive. We were greeted with such kindness. The hotel is beautiful. The view from the rooftop is breathtaking. Staff member Ricardo went out of his way to make our stay even better. You won’t regret staying at this hotel.
2 nachten verbleven in februari 2024
Reactie van Guest Experience Team op 29 feb 2024
Dear Mrs. Monica,Thank you for selecting Altis Avenida and for taking the time to write such a kind review regarding your experience with us.It is always a joy to see that our guests truly enjoyed a pleasant stay in our company and the kindness of our staff.On behalf of our colleague Ricardo, thank you for the compliment! - every time a member of our staff receives a comment with their name, it sincerely makes our day! The feeling of knowing we were able to make a difference means a lot. Best regards,Isabel A.

10/10 – Uitstekend

Josh

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A great hotel with friendly associates and great amenities! Highly recommend them!
2 nachten verbleven in februari 2024
Reactie van Guest Experience Team op 29 feb 2024
Dear Mr. Josh,Thank you for taking the time to share your feedback with us. It is always a pleasure to know that our guests have enjoyed a positive experience in our company and that have valued the hospitality of our team. It was an honor to welcome you and we would love to have the opportunity to receive you again on a future trip to Lisbon! On behalf of the Altis Avenida team, thank you for your preference!Best regards,Isabel.A

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Guest Experience Ambassador op 25 mrt 2024
Dear Mr David,Thank you for choosing Altis Avenida to visit Lisbon and for taking the time to share your great feedback with us!We are very happy to know that you enjoyed your stay and we hope to welcome you again! Kind regards, Julia C.

10/10 – Uitstekend

Jacqueline

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel. Great facilities, location and staff. Would stay again.
3 nachten verbleven in februari 2024
Reactie van Guest Experience Ambassador op 21 feb 2024
Dear Mrs Jacqueline,Thank you so much for choosing Altis Avenida Hotel to visit Lisbon and for taking the time to share your excellent experience with us!We are happy to know that you enjoyed our central location, great staff and facilities.We are looking forward to welcome you again in Lisbon!Kind regards,Júlia C.

10/10 – Uitstekend

Shelly-Ann

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
After arriving on an overnight flight from the US the staff kindly checked us into our room. Complimentary port and local pastries were there for us to enjoy. Our room was cozy with a view of the neighborhood and was close to transportation and tours. The roof-top bar and restaurant provided wonderful views, along with creative dishes and attentive service. Everyone at this hotel was quite professional. I highly recommend this hotel. and I definitely stay there again.
7 nachten verbleven in februari 2024
Reactie van Frederico B.| Guest Experience Team op 29 feb 2024
Dear Mrs. Shelley- Ann,Thank you very much for having selected and rated your experience with us at Altis Avenida Hotel.Your feedback means a lot to us and to the work we continue to do and we are very happy with your overall appreciation regarding your stay, especially regarding We look forward to welcome you back.Kind regards,

10/10 – Uitstekend

Laura

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had the most wonderful experience in the Altis Avenida. From the moment we arrived until checkout. It’s rare to say but it really was perfect. The staff are the best we have encountered in our travels. They went above and beyond for us. Without doubt we will stay in this hotel again in the future.
2 nachten verbleven in februari 2024
Reactie van Guest Experience Ambassador op 18 feb 2024
Dear Mrs Laura, Thank you so much for choosing Altis Avenida Hotel to visit Lisbon and for taking the time to share your wonderful experience with us! We are more than happy to know that you had a perfect stay and we truly appreciate all your kind remarks about our staff – we always do our best to provide our guests with a memorable stay and feedbacks like yours make us proud! We are already looking forward to welcome you again! Hope to see you soon!Warm regards, Júlia C.

10/10 – Uitstekend

Adedoyin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is very central , right in heart of Lisbon . Close to restaurants, shopping.. The staff are so pleasant, always willing to assist. I would definitely stay here again..
3 nachten verbleven in februari 2024
Reactie van Guest Experience Ambassador op 12 feb 2024
Dear Mrs Adedoyin,Thank you for choosing Altis Avenida to visit Lisbon and for taking the time to share your great experience with us!We are very happy to know that you enjoyed your stay and more than glad to hear that you enjoyed our central location and the staff - we always do our best to provide the best experience for our guests and feedbacks like yours make us proud!We are already looking forward to welcome you again!Kind regards, Julia C.

8/10 – Goed

Veronica

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Guest Experience Ambassador op 31 jan 2024
Dear Mrs Veronica,Thank you for choosing Altis Avenida Hotel to visit Lisbon and for taking the time to rate your experience with us!Your feedback means a lot to us and to the work we continue to do and we are very happy with your overall appreciation regarding your stay.We look forward to welcoming you back!Kind regards,Júlia C.

10/10 – Uitstekend

Antonio Carlos

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excelente
Atendimento excepcional. O Ruy do front desk foi muitíssimo solícito e eficiente. Excelente experiência de uma maneira geral.
1 nacht verbleven in januari 2024
Reactie van Guest Experience Ambassador op 18 jan 2024
Estimado Sr. António Carlos,Muito obrigado por ter escolhido o Altis Avenida para visitar Lisboa e por ter dedicado o seu tempo a avaliar a sua experiência excecional!Ficamos imensamente gratos pelo seu comentário relativamente ao nosso serviço, e agradecemos também que tenha mencionado a atenção prestada pelo nosso staff - especialmente pelo colega Rui, e iremos informá-lo da sua ótima review!Encontramo-nos orgulhosos por saber que conseguimos proporcionar-lhe uma estadia memorável e esperamos poder voltar a recebê-lo!Atenciosamente,Júlia C.

10/10 – Uitstekend

Dr Nigam

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024
Reactie van Guest Experience Ambassador op 14 jan 2024
Dear Dr Nigam,Thank you so much for choosing Altis Avenida during your visit to Lisbon and for taking the time to share with us your kind feedback!We are glad to know you had an excellent stay and we hope to welcome you again in our hotel!Kind regards,Júlia C.

10/10 – Uitstekend

Federico, Guayaquil

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay. There was always 2 new water bottles for us which was great. Room Service was delicious and a lot of food. Would go back for sure
Reactie van Guest Experience Ambassador op 18 jan 2024
Dear Mr Frederico,Thank you for choosing Altis Avenida to visit Lisbon and for taking the time to share your great feedback with us!We are very happy to know that you had a great stay and that you enjoyed our room amenities as well as our room service.We are looking forward to welcome you again! Kind regards, Julia C.

10/10 – Uitstekend

Ling

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service and very convenient location.
3 nachten verbleven in december 2023
Reactie van Guest Experience Ambassador op 9 jan 2024
Dear Mrs Ling,Thank you for choosing Altis Avenida to visit Lisbon and for taking the time to share your good feedback with us!We are glad to know you enjoyed our service, our central location and that you had a great experience!We hope to welcome you again. Kind regards, Julia C.

8/10 – Goed

Cristian

Reisde met een groep
Positief: Personeel en service
The can do better with some room renovation
Great position with beauty duo terrace with amazing view of Lisbon , place look modern but kind old forniture , great position super central .
2 nachten verbleven in januari 2024
Reactie van Guest Experience Ambassador op 10 feb 2024
Dear M. Cristian,Thank you for choosing Altis Avenida Hotel and for taking the time to write about your hotel experience.We appreciate your recognition on our beautiful rooftop restaurant and location, on the earth of the city.Altis Avenida Hotel it is inserted in a historic building, where guests will find a combination of traditional Portuguese architecture and Art Deco-inspired design. The elegant rooms feature unique retro-style furniture and soft-toned leather headboards. We will be pleased to have the opportunity to receive you once again at Altis Avenida Hotel.Kind regards,Catarina M. Guest Experience Team

10/10 – Uitstekend

Maria Del Carmen

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One of the best hotel and services of my life. They pay attention to every detail madding every customer extremely welcome.
3 nachten verbleven in december 2023
Reactie van Guest Experience Ambassador op 10 jan 2024
Dear Mrs Maria Del Carmen,Thank you for choosing Altis Avenida to visit Lisbon and for taking the time to share your kind feedback with us!We are delighted to know that you enjoyed your stay and more than glad to hear so many positive remarks about our service - we always do our best to provide the best experience for our guests and feedbacks like yours make us proud!We hope to welcome you again! Kind regards, Julia C.

10/10 – Uitstekend

Aleksi

1 nacht verbleven in december 2023
Reactie van Guest Experience Ambassador op 9 jan 2024
Dear Mr Aleksi,Thank you for choosing Altis Avenida to visit Lisbon and for taking the time to share your good feedback with us!We are glad to know that you enjoyed your stay and we hope to welcome you again. Kind regards, Julia C.

8/10 – Goed

GRUBSZTEJN

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel très bien situé personnel très sympathique
3 nachten verbleven in december 2023
Reactie van Guest Experience Ambassador op 8 jan 2024
Cher Monsieur Grubsztejn,Merci beaucoup d'avoir choisi l'Altis Avenida lors de votre visite à Lisbonne et d'avoir pris le temps de nous faire part de vos commentaires !Nous sommes heureux de savoir que vous avez passé un bon séjour, que vous avez apprécié notre emplacement central et notre personnel sympathique.Nous espérons vous recevoir à nouveau dans notre hôtel !Cordialement, Julia C.

6/10 – Redelijk

Eduardo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Frederico B.| Guest Experience Team op 6 feb 2024
Estimado Sr. EduardoMuchas gracias por elegir nuestro hotel Altis avenida y por tomarse el tiempo de compartir su opinión con nosotros.Para nosotros es muy importante saber cómo es la experiencia de nuestros huéspedes y cuál es su opinión al respecto, por lo que sentimos mucho saber que no hemos conseguido una puntuación perfecta con usted.Nos hemos reunido con y entre nuestros equipos y no hemos detectado ninguna situación negativa que nos hayas comunicado o que haya prosperado, por lo que estamos a tu disposición a través de los canales que hemos definido por si deseas ponerte en contacto para aclarar lo que haya podido suceder.Un cordial saludo

10/10 – Uitstekend

Alberto

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent Hotel on the best place!
5 nachten verbleven in december 2023
Reactie van Guest Experience Ambassador op 8 jan 2024
Dear Mr Alberto,Thank you so much for choosing Altis Avenida during your visit to Lisbon and for taking the time to share with us your kind feedback!We are glad to know you had an excellent stay, enjoying our central location.We hope to receive you again in our hotel!Kind regards, Julia C.

6/10 – Redelijk

sean

Positief: Personeel en service
Nice Hotel… Rooftop restaurant and lounge is nice, with beautiful view of city. Staff was super friendly and accommodating.
3 nachten verbleven in december 2023
Reactie van Frederico B.| Guest ExperienceTeam op 12 jan 2024
Dear Mr. Sean,Thank you very much for choosing Altis Avenida and for taking the time to share your opinion regarding your stay with us. We were very pleased with the recognition given to our rooftop gastrobar on the 7th floor for their menu quality and the wonderful views we present as well as enjoyed the kindness and professionalism of our staff team.We hope to welcoming you back soon.Kind regards

10/10 – Uitstekend

Kyle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Fantastic service. It provides a truly 5-star experience. There are newer, perhaps more modern and luxurious 5-star hotels nearby, but I cannot imagine you will be treated better than at this hotel. It truly stands out for service among many other 5-star hotels I have visited. The rooftop bar/restaurant provides gorgeous views of the city and the food is both creative and delicious.
1 nacht verbleven in december 2023
Reactie van Frederico B.| Guest Experience Team op 6 feb 2024
Dear Mr Kyle,Thank you so much for choosing Altis Avenida Hotel to visit Lisbon and for taking the time to rate your fantastic experience with us!We are delighted to know that you had a wonderful stay and for making so many positive remarks about our hotel, especially the service and delicious food on Rossio Gastrobar with stunning views.We would like to specifically appreciate your kind remarks about our service, as we always do our best to provide the best experience for our guests and feedback like yours make us proud!Although there may be some newer and more modern hotels in the city our goal is to always provide the best possible service in connection with the most comfortable and welcoming facilities the space provided allows, for that reason we are extremely grateful and happy for that recognition over our service and professionalism.We will be more than happy to welcome you again! Kind regards

10/10 – Uitstekend

Murteza

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Guest Experience Ambassador op 1 jan 2024
Dear Mr Murteza,Thank you for selecting Altis Avenida during your visit to Lisbon and for taking the time to rate your good experience with us!We are glad to know you enjoyed your stay and we hope to receive you again. Kind regards, Julia C.

10/10 – Uitstekend

maha

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great customer service
1 nacht verbleven in december 2023
Reactie van Guest Experience Ambassador op 7 jan 2024
Dear Mrs Maha,Thank you for choosing Altis Avenida during your visit to Lisbon and for taking the time to share your great feedback with us!We are very happy to know that you enjoyed your stay and more than glad to hear that you enjoyed our service - we always do our best to provide the best experience for our guest and feedbacks like your make us proud!We hope to welcome you again! Kind regards, Julia C.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Buen Hotel
Buen hotel,excelente ubicación,volvería
2 nachten verbleven in december 2023
Reactie van Guest Experience Ambassador op 10 jan 2024
Dear Guest,Thank you so much for choosing Altis Avenida to visit Lisbon and for taking the time to share your feedback with us!We are glad to know you had an excellent stay, enjoying our hotel and central location.We hope to receive you again!Kind regards, Julia C.

10/10 – Uitstekend

DACHAN

2 nachten verbleven in december 2023
Reactie van Guest Experience Team op 17 dec 2023
Dear M. Dachan,Thank you very much for having selected Altis Avenida, during your stay in Lisbon. It is with a great pleasure that we reallize everything was good during your stay.We will be happy to welcome you once again at the Altis Avenida. Kind regards,Catarina M. Guest Experince Team

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023
Reactie van Guest Experience Team op 17 dec 2023
Dear Mr. Robert,First of all, thank you very much for your preference in Altis Avenida. We appreciate your time to evaluate your hotel experience, it is very important for us.We hope to welcome you again at the Altis Avenida.Kind regards,Catarina M. Guest Experience Team