Familiehotels in Lombard

'The house was great. The host took extra steps to make us feel welcome! '

'Parkeren was goed, personeel vriendelijk en behulpzaam, ontbijt was goed maar niet heel uitgebreid. Schoonmaak van de kamer en het vervangen van handdoeken e.d. was onder de maat. We verbleven er 6 nachten en moesten na 4 dagen bijna om schoonmaak en schone handdoeken smeken.. Is een verbeterpunt!'

'I like the location of the hotel, good restaurants around and close to the mall. Hotel staff is friendly and always with a smile and I can see they are happy to help.'

'Our room was given to someone else upon arrival. The staff stated our card had declined when in fact, it was a security check from our bank that we did clear, and should have been charged following clearance. We basically arrived and didn’t have a room anymore. I would assume this is fairly common that banks would require customers to verify a transaction in a different city, but instead of reaching out to us, the hotel gave our room to someone else and we were left having to book a different...

'Got locked out of my room two days out of the four. The staff on the first day that I was locked out was insistent that I was not staying there even though I had already paid for the 4 nights. Very argumentative saying that I wasn't in her computer. Told her my suitcase was in the room so how could that be. Anyway, she told me that I had to have a confirmation number which was tough to find because I had already deleted the email with it because I checked in the night before with no issues. My...