I was skeptical due to the previous reviews but we thought we'd give it a shot, mainly due to the location in Paddington. The location is fantastic. The tube station is literally right across the street and a minute walk. It's in the mix and you can walk so many places right from the flat. The host was easy to contact and met us at the apartment to check us in, which took about 1 minute and was painless. Beware- it is about 4 floors up and there are only stairs to get you there.Our group was travelling to sight see and be tourists so there was very little time spent in the flat. This made it easier because the flat was not tended to very well. The bedding was clean and comfortable as well as the linens and towels and the counters were wiped down. But that's about it. The floors were fairly dirty, as well as cupboards and bathroom spaces, but not terrible. There was a clothes washer and dryer but the dryer wasn't working properly and it does vent right into the room. The weather was very hot during our visit so we opted to open-air dry our clothes instead of trying the dryer anymore.I would say overall, it was positive. We wanted several bedrooms and bathrooms as well as a larger common area. It was in a great location and worked exactly how we wanted it to. We are more forgiving than some in ways but when we vacation, we are not overly critical of where we stay, and are there for the adventure of the city/location. I loved the location of this flat!