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Beoordelingen van M Hotel Al Dana Makkah by Millennium

4 out of 5
M Hotel Al Dana Makkah by Millennium
Prince Majed Bin Abdulaziz Road, Al Rawda, Al Ziziyah, Makkah, Makkah

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 40 van 76 beoordelingen" "
Gastenscore: 8 - Goed. 15 van 76 beoordelingen" "
Gastenscore: 6 - Redelijk. 4 van 76 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 76 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 12 van 76 beoordelingen" "

7,8/10

Netheid

7,8/10

Personeel en service

8,0/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Verdass

We stayed there for three days there was some noises and no one camed to change our towels and cleaned our room The Room a bit smaller than what we expected same goes for the bed , beside that the location is Okay it takes around 15 to 20 min to reach Haram with traffic and there is nice restaurants around
3 nachten verbleven in april 2024

10/10 – Uitstekend

Dewan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were incredibly helpful and kind
5 nachten verbleven in maart 2024
Reactie van Executive Marketing op 31 mrt 2024
Dear guest Thank you for your review. We greatly appreciate your positive feedback and are thrilled that you enjoyed your stay with us. If you need any further assistance or have any questions, please don't hesitate to reach out. We look forward to welcoming you back for another fantastic experience.Warm regardsM Hotel Al Dana Team

8/10 – Goed

Mohamed

Positief: Personeel en service
Nice hotel bit far from Haram but they have bus shuttle around the clock although the bus sometimes does not show up in Haram station thats because streets are very busy during Ramada. Staff offer excellent service. Special thanks to M Abul Kalam who helped me with a luggage with a great smile.
4 nachten verbleven in maart 2024

8/10 – Goed

Sagal

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in februari 2024

10/10 – Uitstekend

Yasmin

Reisde met familie
7 nachten verbleven in januari 2024

2/10 – Ontzettend slecht

Hassan

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
8 nachten verbleven in januari 2024

4/10 – Matig

Ali

Negatief: Personeel en service
Not great for Families - very long walk to Haram.
Not a greta trip for me, the only good experience was the checkin experience. However, it doesnt say anywhere on the hotel website that the hourly shuttle bus service drops you 20-25 minutes away frlm Haram. The walk from the bus stop killed me and walking 20 - 25 was very tiring. Then at the breafast table, the waiter couldnt understand my order, I asked for egg whotes and he got me an omelette. Was a very forgettable experience. Not going there again.. thats for sure.
3 nachten verbleven in december 2023

10/10 – Uitstekend

Abdishakur

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in november 2023

8/10 – Goed

Amir, stroudsburg

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was good

10/10 – Uitstekend

Ahmed

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The place is very good provides bus to haram every 30 minutes . Staff is good and we welcoming
6 nachten verbleven in november 2023

10/10 – Uitstekend

NASEERUDDIN

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in oktober 2023

10/10 – Uitstekend

M

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean, room are comfy, location is good not too far with shuttle available 24 hours. It would be perfect if the shuttle has,a fix timetable so we know what time to wait for it .
4 nachten verbleven in november 2023

6/10 – Redelijk

Awais

Reisde met familie
Positief: Netheid
Far from Haram Shareef
Room size was small and food taste was just okay like something is better than nothing. Surroundings were expensive and not too many facilities I was expecting more when I read the reviews and seen the pics etc We went for Ummrah so can’t complain much, I would suggest any other hotel which is near to Haram Shareef
4 nachten verbleven in november 2023
Reactie van The Guest Service Team op 7 nov 2023
Dear Valued GuestThank you for your review, look forward to welcoming you in your next visit to Makkah with a promise to provide you with a better service that meets your expectations.

10/10 – Uitstekend

Khandaker

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One of the best Hotel and Staff. All staff are very friendly and helpful. Specially NASIR & MAMUN two good people I meet. They are very kind and honest. I arrived very early morning around 4am. I couldn’t exchange my dollars. And that morning I found Mr. Nasir and asked him where is the nearest money exchange and what time they will open? He replied I have to go to Al Harm to exchange. He said hotel bus will arrive in 15 minutes so I can go by bus. But I to go by taxi Bcz I wanted to see THE KAABA. I asked him can you give me change of $20 so I can go by taxi. He didn’t take the money but he gave me his own money and helped me to get a taxi. And asked taxi driver where to drop so it could be easier for me. He called me every day if I needed anything. Thank You brother Nasir. I know thanks is not enough. InshaAllah I will be praying for you and see you soon. Thanks again.
1 nacht verbleven in september 2023
Reactie van M Hotel Al Dana Makkah management op 26 sep 2023
Dear Mr Khan DakerGreetings from M Hotel Al Dana Makkah by Millennium!We are glad that you had an amazing experience during your stay at our hotel. It has been our pleasure to serve you and we’re looking forward to welcoming you again at M Hotel Al Dana Makkah by Millennium. Kind Regards

8/10 – Goed

Osman

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I really enjoyed the transport service to and from Masjid Al-Haram. The rooms were nice and the air conditioning was really good. Service by staff were excellent, including the service for meals. Would definitely recommend.
3 nachten verbleven in augustus 2023
Reactie van Team Quality op 15 aug 2023
Dear Mr OsmanWe are glad that you had an amazing experience during your stay at our hotel. It has been our pleasure to serve you and we’re looking forward to welcoming you again at M Hotel Al Dana Makkah by Millennium. Kind RegardsM Hotel Al Dana Makkah management

2/10 – Ontzettend slecht

Muhammad

2 nachten verbleven in juni 2023
Reactie van Team Quality op 12 jun 2023
Dear Mr. Muhammad Greetings from M Hotel Al Dana Makkah by Millennium!Thank you for taking the time to share your valuable review. We are sorry that you had a bad experience and that our service didn’t meet your expectations. Looking forward to serving you again at M Hotel Al Dana Makkah by Millennium to have a memorable stay with us.

10/10 – Uitstekend

mouz a

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel locations is very good for shopping like Bin Daood and General street plaza and restaurants like Alromansia. The hotel have shuttle 24/7 to Harm. Thanks to all staff at the hotel for great job and special thanks to Aza in front desk for hard work.
1 nacht verbleven in mei 2023
Reactie van Team Quality op 3 jun 2023
Dear Valued GuestGreetings from M Hotel Al Dana Makkah by Millennium! Thank you for taking the time to share your valuable review. We aim to consistently deliver high standards of service and facilities. Look forward to welcoming you again to M Hotel Al Dana Makkah By Millennium and we do our utmost to make your stay comfortable. Best regards

2/10 – Ontzettend slecht

Abdulwahab

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location is not good, constructions work cross the street is too loud. Bad costumer service
2 nachten verbleven in april 2023
Reactie van Team Quality op 6 mei 2023
Dear Mr. AbdulWahabGreetings from M Hotel Al Dana Makkah by Millennium! Thank you for taking the time to share your valuable review. We are sorry that you had a bad experience and that our service didn’t meet your expectations. We’ll take your comment and forward it immediately to the concerned department as we’re always working on developing our services. Looking forward to serving you again at M Hotel Al Dana Makkah by Millennium to have a memorable stay with us.

10/10 – Uitstekend

ZOHEIR

Reisde met een groep
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Ok
25 nachten verbleven in april 2023
Reactie van Team Quality op 6 mei 2023
Dear Mr. ZoheirGreetings from M Hotel Al Dana Makkah by Millennium! Thank you for taking the time to share your valuable review. We aim to consistently deliver high standards of service and facilities. Look forward to welcoming you again to M Hotel Al Dana Makkah By Millennium and we do our utmost to make your stay comfortable. Best regards

8/10 – Goed

Hafizur

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
10 nachten verbleven in april 2023
Reactie van Team Quality op 15 mei 2023
Dear Mr. HafizurGreetings from M Hotel Al Dana Makkah by Millennium! Thank you for taking the time to share your valuable review. We aim to consistently deliver high standards of service and facilities. Look forward to welcoming you again to M Hotel Al Dana Makkah By Millennium and we do our utmost to make your stay comfortable. Best regards

10/10 – Uitstekend

Bilkis

18 nachten verbleven in april 2023
Reactie van Team Quality op 15 mei 2023
Dear Mr. BilkisGreetings from M Hotel Al Dana Makkah by Millennium! Thank you for taking the time to share your valuable review. We aim to consistently deliver high standards of service and facilities. Look forward to welcoming you again to M Hotel Al Dana Makkah By Millennium and we do our utmost to make your stay comfortable. Best regards

10/10 – Uitstekend

oumaima

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Propre et personnel serviable . Excellent
11 nachten verbleven in april 2023
Reactie van Team Quality op 24 apr 2023
Dear Mr. Omar Greetings from M Hotel Al Dana Makkah by Millennium! Thank you for taking the time to share your valuable review. We aim to consistently deliver high standards of service and facilities. Look forward to welcoming you again to M Hotel Al Dana Makkah By Millennium and we do our utmost to make your stay comfortable. Best regards

2/10 – Ontzettend slecht

Syed

Zakenreiziger, Reisde met familie en kleine kinderen
Should clean too daily and change towels
3 nachten verbleven in april 2023
Reactie van Team Quality op 24 apr 2023
Dear Mr. Syed Greetings from M Hotel Al Dana Makkah by Millennium! Thank you for taking the time to share your valuable review. We are sorry that you had a bad experience and that our service didn’t meet your expectations. We’ll take your comment and forward it immediately to the concerned department as we’re always working on developing our services. Looking forward to serving you again at M Hotel Al Dana Makkah by Millennium to have a memorable stay with us.

2/10 – Ontzettend slecht

Younes

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
I STRONGLY DON’T recommend this hotel.
People and service are good, but I strongly don’t recommend this hotel. The hotel is not clean. The room price doesn’t match the quality of the room as compared to the hotels that come as the same price globally.
5 nachten verbleven in april 2023
Reactie van Team Quality op 24 apr 2023
Dear Mr. Younes Greetings from M Hotel Al Dana Makkah by Millennium! Thank you for taking the time to share your valuable review. We are sorry that you had a bad experience and that our service didn’t meet your expectations. We’ll take your comment and forward it immediately to the concerned department as we’re always working on developing our services. Looking forward to serving you again at M Hotel Al Dana Makkah by Millennium to have a memorable stay with us.

10/10 – Uitstekend

Omar

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff are very professional
10 nachten verbleven in april 2023
Reactie van Team Quality op 22 apr 2023
Dear Mr. OmarGreetings from M Hotel Al Dana Makkah by Millennium!Thank you for taking the time to share your valuable review. We aim to consistently deliver high standards of service and facilities. Look forward to welcoming you again to M Hotel Al Dana Makkah By Millennium and we do our utmost to make your stay comfortable. Best regards

4/10 – Matig

Syed

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service
The hotel looks modern and despite a language barrier the staff seemed nice. There was a mosque opposite the hotel and a prayer room inside the hotel for you to pray in. There is also a Bin Dawood supermarket within walking distance for groceries/ food/ household items. The free hotel shuttle service only takes you to the Jamarat bus station, from there you have to queue and pay for a bus to the haram, and then also catch a bus back to the station. There is no clear information on what times the hotel shuttle service operates. Travelling as a family sometimes meant waiting a long time or even catching a taxi instead. The rooms are a little small with hardly any space to even pray in as there is just enough space to stand between the beds and walls. The hotel wifi was temperamental and would either be very slow or disconnect. Luckily we had enough mobile data so we dudnt have to rely on this. Hotel room service was poor for a 4 star hotel as we had to ask for the bins to be emptied and the room to be cleaned. There only seemed to be one person cleaning the rooms on our floor. A lot of rooms left used towels and rubbish bags outside the room for it to be collected. Due to the hassle and the time of getting to the Haram from this hotel, I would not stay here again.
Reactie van Team Quality op 22 apr 2023
Dear Mr. SyedGreetings from M Hotel Al Dana Makkah by Millennium!Thank you for taking the time to share your valuable review. We are sorry that you had a bad experience and that our service didn’t meet your expectations. We’ll take your comment and forward it immediately to the concerned department as we’re always working on developing our services. Looking forward to serving you again at M Hotel Al Dana Makkah by Millennium to have a memorable stay with us.

10/10 – Uitstekend

Mazen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great
2 nachten verbleven in april 2023
Reactie van Team Quality op 18 apr 2023
Dear Mr. MazenGreetings from M Hotel Al Dana Makkah by Millennium!Thank you for taking the time to share your valuable review. We aim to consistently deliver high standards of service and facilities. Look forward to welcoming you again to M Hotel Al Dana Makkah By Millennium and we do our utmost to make your stay comfortable. Best regards

10/10 – Uitstekend

Saima

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A four star hotel with nice amenities; was lacking a microwave in the room but iron was provided. Hotel was located near Mina/Jammarat and is far from the Masjid Al Haram. There is no shuttle available to the haram and finding taxis can be a challenge for a large family. Although the hotel was really nice, I won’t be staying here due to its shear distance from the haram.
Reactie van Team Quality op 15 apr 2023
Dear Ms. SaimaGreetings from M Hotel Al Dana Makkah by Millennium!Thank you for taking the time to share your valuable review. We aim to consistently deliver high standards of service and facilities. Look forward to welcoming you again to M Hotel Al Dana Makkah By Millennium and we do our utmost to make your stay comfortable. Best regards

10/10 – Uitstekend

Talal

2 nachten verbleven in april 2023
Reactie van Team Quality op 6 mei 2023
Dear Mr. TalalGreetings from M Hotel Al Dana Makkah by Millennium! Thank you for taking the time to share your valuable review. We aim to consistently deliver high standards of service and facilities. Look forward to welcoming you again to M Hotel Al Dana Makkah By Millennium and we do our utmost to make your stay comfortable. Best regards

8/10 – Goed

Jakhongir

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Shower room is bad. The room is cluttered. Not enough space to move around.
4 nachten verbleven in maart 2023
Reactie van Team Quality op 27 mrt 2023
Dear Valued GuestGreetings from M hotel Al Dana Makkah by Millennium!Thank you for taking the time to share your valuable review. We aim to consistently deliver high standards of service and facilities. Your comments are taken into consideration and escalated to the concerned department.Look forward to welcoming you again to M Hotel Al Dana Makkah By Millennium and we do our utmost to make your stay comfortable. Best regards

8/10 – Goed

galila

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great
Good
3 nachten verbleven in maart 2023
Reactie van Team Quality op 27 mrt 2023
Dear Ms. GalilaGreetings from M hotel Al Dana Makkah by Millennium!Thank you for taking the time to share your valuable review. We aim to consistently deliver high standards of service and facilities. Look forward to welcoming you again to M Hotel Al Dana Makkah By Millennium and we do our utmost to make your stay comfortable. Best regards

10/10 – Uitstekend

Isa

Everything
5 nachten verbleven in maart 2023
Reactie van Team Quality op 20 mrt 2023
Dear Mr. IsaGreetings from M hotel Al Dana Makkah by Millennium!Thank you for taking the time to share your valuable review. We aim to consistently deliver high standards of service and facilities. Look forward to welcoming you again to M Hotel Al Dana Makkah By Millennium and we do our utmost to make your stay comfortable. Best regards

10/10 – Uitstekend

Syed

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
2 nachten verbleven in maart 2023
Reactie van Team Quality op 13 mrt 2023
Dear Mr. SyedGreetings from M hotel Al Dana Makkah by Millennium!Thank you for taking the time to share your valuable review. We aim to consistently deliver high standards of service and facilities. Look forward to welcoming you again to M Hotel Al Dana Makkah By Millennium and we do our utmost to make your stay comfortable. Best regards

8/10 – Goed

Nooh

5 nachten verbleven in februari 2023
Reactie van Team Quality op 24 mrt 2023
Dear Mr. Nooh Greetings from M hotel Al Dana Makkah by Millennium!Thank you for taking the time to share your valuable review. We aim to consistently deliver high standards of service and facilities. Look forward to welcoming you again to M Hotel Al Dana Makkah By Millennium and we do our utmost to make your stay comfortable. Best regards

2/10 – Ontzettend slecht

Sulman

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Worst shuttlebus service ever- avoid staying here!
Hotel is far away from haram , but they have shuttlebus. The shuttlebus is TERRIBLE. Never on time, sometimes need to wait up top 2 hours! NEVER stay here again. They also said they would refund my cost to taxi which they never did. Do not stay here, you will waste time and money!
4 nachten verbleven in november 2022
Reactie van The Guest Service Team op 28 feb 2023
Dear Mr SulmanGreetings from M hotel Al Dana Makkah by Millennium!Thank you for taking the time to share your valuable review. We are sorry that you had a bad experience and that our service didn’t meet your expectations. We’ll take your comment and forward it immediately to the concerned department as we’re always working on developing our services. Looking forward to serving you again at M Hotel Al Dana Makkah by Millennium to have a memorable stay with us.

4/10 – Matig

Abderrahim

Negatief: Netheid, personeel en service en comfort kamer
Without a solid bus service, this hotel is a joke
I am very disappointed to the fact that I have called several times to the front desk to get towels or anything I need and no request was granted or taken care of. the room was never cleaned when were there for 7-8 days. The only thing I can compliment is the bus service and the price was reasonable. But as far as service, this is very bad franchise that cares about the bottom line of profitability over people. I will not stay here again. What is more disturbing is that my wife forgot her coat and other items in the closet and we have called the hotel both from inside Saudi Arabia and the U.S and still no response. No one answered the phone so we took a bus service from Al Madina to Mecca, 4 hours trip just to get there for this lazy manager who was a Saudi Female to tell us that come back tomorrow to speak to Loss and Found. After insisting that we need to get our items, she finally went and validated what we have left there to give them back and with the attitude: Now, you got your stuff, get the hell out. Time was around midnight...This organization needs work and again, without a bus service, I won't recommend this place.
7 nachten verbleven in januari 2023
Reactie van Team Quality op 28 feb 2023
Dear Mr. AbderrahimGreetings from M hotel Al Dana Makkah by Millennium!Thank you for taking the time to share your valuable review. We’re sorry that our service didn’t meet your expectations. We’ll take your comment and forward it immediately to the concerned department as we’re always working on developing our services and delivering the brand promises. Looking forward to serving you again at M Hotel Al Dana Makkah by Millennium to have a memorable stay with us.

6/10 – Redelijk

Ahmed, Six October

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel is good, only transportation from Haram to Hotel is really disaster. 1- Transportation is on the east side from Haram, which very far away from Haram. “Note:- there are many other bus stations that they can drop or pick us from which is nearest to Haram. 2- You have to wait for the bus minimum half an hour and lot of people awaiting, so you may not catch it. So overall Hotel is ok however transportation need to be better.
2 nachten verbleven in februari 2023
Reactie van Team Quality op 27 feb 2023
Dear Mr. Ahmed Greetings from M hotel Al Dana Makkah by Millennium!Thank you for taking the time to share your valuable review. Concerning shuttle services we cannot drop at another place that is not allocated to us hence we do not have the authority to use another drop-off place. However, the same has been escalated to the concerned department as we aim to ensure consistently delivering high standards of service and facilities. Look forward to welcoming you again to M Hotel Al Dana Makkah By Millennium and we do our utmost to make your stay comfortable.Best regards

10/10 – Uitstekend

Muhammad

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in februari 2023
Reactie van Team Quality op 27 feb 2023
Dear Mr. MuhammadGreetings from M hotel Al Dana Makkah by Millennium!Thank you for taking the time to share your valuable review. Concerning bathroom amenities and receptionists, shuttle services are taken into consideration and have already been escalated to the concerned department as we aim to ensure consistently delivering high standards of service and facilities. Look forward to welcoming you again to M Hotel Al Dana Makkah By Millennium and we do our utmost to make your stay comfortable. Best regards

6/10 – Redelijk

Kamran

3 nachten verbleven in februari 2023
Reactie van Team Quality op 13 mrt 2023
Dear Mr. Kamran, Greetings from M hotel Al Dana Makkah by Millennium!Thank you for taking the time to share your valuable review. We aim to ensure consistently delivering high standards of service and facilities. Look forward to welcoming you again to M Hotel Al Dana Makkah By Millennium and we do our utmost to make your stay comfortable. Best regards

6/10 – Redelijk

arif, scarborough

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Hotel building is in very good condition. The rooms a big, the washrooms are tiny. In the shower no place to put soap or shampoo. the carpets are dirty. The people working at the floor are very efficient and cooptative. The receptions, the security, shuttle drivers are very rude, raciest and incompetent. The shuttle bus has no fixed schedule, all depends on the drivers mood. The resturant is expensive.
7 nachten verbleven in januari 2023
Reactie van Team Quality op 14 feb 2023
Dear Valued Guest Greetings from M hotel Al Dana Makkah by Millennium!Thank you for taking the time to share your valuable review. Concerning bathroom amenities and receptionists, shuttle services are taken into consideration and have already been escalated to the concerned department as we aim to ensure consistently delivering high standards of service and facilities. Look forward to welcoming you again to M Hotel Al Dana Makkah By Millennium and we do our utmost to make your stay comfortable. Best regards

10/10 – Uitstekend

Enas

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2023
Reactie van Team Quality op 28 jan 2023
Dear Mr. Enas,Greetings from M hotel Al Dana Makkah by Millennium!Thank you for taking the time to share your valuable review. We aim to ensure consistently delivering high standards of service and facilities. Look forward to welcoming you again to M Hotel Al Dana Makkah By Millennium and we do our utmost to make your stay comfortable. Best regards

10/10 – Uitstekend

Irfan

5 nachten verbleven in januari 2023
Reactie van Team Quality op 6 mrt 2023
Dear Mr. Irfan,Greetings from M hotel Al Dana Makkah by Millennium!Thank you for taking the time to share your valuable review. We aim to ensure consistently delivering high standards of service and facilities. Look forward to welcoming you again to M Hotel Al Dana Makkah By Millennium and we do our utmost to make your stay comfortable. Best regards

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Disgusting hotel, cheap service and ugly management
1 nacht verbleven in januari 2023
Reactie van Team Quality op 28 jan 2023
Dear Valued GuestThank you for your comment. We’re sorry that our service didn’t meet your expectations. We’ll take your comment and forward it immediately to the concerned department as we’re always working on developing our services and delivering the brand promises. Looking forward to serving you again at M Hotel Al Dana Makkah by Millennium to have a memorable stay with us.

4/10 – Matig

MOHAMMAD

Negatief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in december 2022
Reactie van Team Quality op 28 jan 2023
Dear Mr MohammadThank you for your comment. we are sorry that you had a bad experience and that our service didn’t meet your expectations. We’ll take your comment and forward it immediately to the concerned department as we’re always working on developing our services and delivering the brand promises. Looking forward to serving you again at M Hotel Al Dana Makkah by Millennium to have a memorable stay with us.

2/10 – Ontzettend slecht

Salam

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Leider ist alles bereits beim Versuch des Check-Ins gescheitert. Der Mitarbeiter beim Empfang hat meine Buchung angeblich nicht gefunden. Während meines knapp 1stündigen Wartens, kamen - ungelogen - ständig unzufriedene Hotelgäste, die alle unterschiedliche Anliegen hatten: Dusche funktioniert nicht, Zimmertür lässt sich nicht öffnen, Geld wurde grundlos abgebucht, usw. Schon da hatte ich ein mulmiges Gefühl.. Gut, dass meine Verwandten nicht direkt gefahren sind, sondern erst warten wollten, bis ich eingecheckt habe. Das Einchecken hat leider nie stattgefunden, da der Mitarbeiter darauf bestand, dass ich im System nicht eingetragen bin. Der Betrag wurde bereits bei Onlinebuchung unmittelbar per Paypal eingezogen. Ich werde jetzt eine Beschwerde einlegen und möchte mein Geld zurück! Nie wieder..!!
Reactie van Team Quality op 28 jan 2023
Dear Mr SalamThank you for your review. we are sorry that you had a bad experience and that our service didn’t meet your expectations. We’ll take your comment and forward it immediately to the concerned department as we’re always working on developing our services. Looking forward to serving you again at M Hotel Al Dana Makkah by Millennium to have a memorable stay with us.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
THE MOST DISGUSTING HOTEL
1- The room was awful, dirty nasty and smell was stinky 2- NO FREE PARKING 3- The lock of hairs in rooms, toilet, and corridors 4- The customers review of the hotel 8/10 are FAKE FAKE FAKE 5- THE WORST PLACE EVER 6- 4 star hotel are a big lie 7- For all traveler take care, I got sick from only one night staying I really appreciate the professionalism of the receptionist Mr. Azam, he tried a lot to manage this disgusting place
2 nachten verbleven in december 2022
Reactie van Team Quality op 28 jan 2023
Dear valued Guest. Thank you for your review. we are sorry that you had a bad experience and that our service didn’t meet your expectations. We’ll take your comment and forward it immediately to the concerned department as we’re always working on developing our services. Looking forward to serving you again at M Hotel Al Dana Makkah by Millennium to have a memorable stay with us.

10/10 – Uitstekend

Fatima

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2022
Reactie van Team Quality op 1 jan 2023
Dear Ms. Fatima,Greetings from M hotel Al Dana Makkah by Millennium!Thank you for taking the time to share your valuable review. We aim to ensure consistently delivering high standards of service and facilities. Look forward to welcoming you again to M Hotel Al Dana Makkah By Millennium and we do our utmost to make your stay comfortable. Best regards

10/10 – Uitstekend

Mohammed A

1 nacht verbleven in december 2022
Reactie van Team Quality op 1 jan 2023
Dear Mr. Mohammed,Greetings from M hotel Al Dana Makkah by Millennium!Thank you for taking the time to share your valuable review. We aim to ensure consistently delivering high standards of service and facilities. Look forward to welcoming you again to M Hotel Al Dana Makkah By Millennium and we do our utmost to make your stay comfortable. Best regards

10/10 – Uitstekend

Amir

1 nacht verbleven in december 2022
Reactie van Team Quality op 29 dec 2022
Dear Mr. Amir,Greetings from M hotel Al Dana Makkah by Millennium!Thank you for taking the time to share your valuable review. We aim to ensure consistently delivering high standards of service and facilities. Look forward to welcoming you again to M Hotel Al Dana Makkah By Millennium and we do our utmost to make your stay comfortable. Best regards

10/10 – Uitstekend

Khalid

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and very helpful staff. My luggage was brought into room and then was brought in room coffee at no extra charge.
Reactie van Team Quality op 25 dec 2022
Dear Mr. Khalid,Greetings from M hotel Al Dana Makkah by Millennium!Thank you for taking the time to share your valuable review. We aim to ensure consistently delivering high standards of service and facilities. Look forward to welcoming you again to M Hotel Al Dana Makkah By Millennium and we do our utmost to make your stay comfortable. Best regards