2 outdoor pools, pool umbrellas, sun loungers

Beoordelingen van Cabot Las Velas Apartments

3 out of 5
Cabot Las Velas Apartments
calle Falco n.46, Port de Pollensa, Pollensa, Mallorca

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 16 van 45 beoordelingen" "
Gastenscore: 8 - Goed. 21 van 45 beoordelingen" "
Gastenscore: 6 - Redelijk. 8 van 45 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 45 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 45 beoordelingen" "

8,4/10

Netheid

8,8/10

Personeel en service

8,8/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Boven verwachting
Appartement was qua prijs-kwaliteit verhouding bovenverwachting. Ruim appartement en balkon. Mooie zwembaden. Zeer behulpzaam personeel
7 nachten verbleven in juli 2018
Reactie van J.B. op 6 aug 2018
Geachte klant; Het is een genoegen voor ons om een reactie te ontvangen zoals die is gepubliceerd op het web en heeft kunnen delen met andere gebruikers. We willen graag dat je terugkomt en we kunnen je verwelkomen met onze beste welkom, tot de tijd rijp is, we wensen het beste voor jou en je familie. Ontvang een hartelijke groet J. Barceló. Cabot Hotels Director

8/10 – Goed

frank

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

Simon

Positief: Netheid, comfort kamer
A recommander.
1 nacht verbleven in oktober 2023
Reactie van José Manuel op 24 okt 2023
Merci pour vos commentaires sur nos services et notre structure. Nous travaillons très dur chaque jour pour dépasser les attentes de nos clients et les faire revenir toujours.Salutations.José Manuel (directeur de CABOT Las Velas)

8/10 – Goed

William

Positief: Netheid, comfort kamer
4 out of 5
Great accommodation and location. Let down by poor communication by the administrative staff. Our requests for an iron and an electric fan were met with indifference. Never got that help. In addition, being charged for a key safe for valuables was a new experience. It is normally an integral part of the service. Never been charged for that until now. However, all-in-all we considered that the apartment was a real gem with all good facilities including the swimming pool.
7 nachten verbleven in september 2022

8/10 – Goed

cristina

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Appartamenti puliti e carini nonostante l’arredamento un po’ datato, eravamo nella struttura principale quindi probabilmente la più vecchia. Peccato per la tenda nella doccia (assolutamente non igienica) e la mancanza di una ventola nel bagno senza finestre.
9 nachten verbleven in augustus 2022

10/10 – Uitstekend

Fiona

Reisde met familie
Positief: Netheid
5 nachten verbleven in juli 2022
Reactie van José Manuel op 26 jul 2022
We really appreciate you taking the time to share your feedback about your recent stay at CABOT Las Velas. We would like to welcome you back soon. All the best. José Manuel (manager at CABOT Las Velas)

8/10 – Goed

Paula

5 nachten verbleven in juli 2022

10/10 – Uitstekend

Mulji

Reisde met een groep
Positief: Netheid, comfort kamer
pleinement satisfaits
Pleinement satisfait tant sur les prestations, sur le confort comme sur la propreté! je recommande vivement.
3 nachten verbleven in juni 2022
Reactie van José Manuel op 14 jun 2022
Merci pour cette contribution encourageante sur notre propriété. Nous sommes ravis de savoir que nos hébergements et toutes nos équipes ont pu contribuer à un excellent séjour pour vous. Vos commentaires sont grandement appréciés. Nous espérons vous voir l'année prochaine. Cordialement. José Manuel (gérant chez CABOT Las Velas)

6/10 – Redelijk

Ana, DAVENPORT

Reisde met familie
Positief: Voorzieningen
The smell on the room are so old and have a lot of spider
6 nachten verbleven in mei 2022
Reactie van José Manuel op 30 mei 2022
First of all, our thanks for the proactive way and for the time you put into sending your comments, which deserve the best of our attention. We take note of all the feedback and will take it into account for future improvements. We hope to see you soon and you can see that we have been able to improve. Best regards José Manuel (manager at CABOT Las Velas)

8/10 – Goed

Nicole

Reisde met familie
Positief: Netheid, comfort kamer
Peaceful apartment
We enjoyed our stay here. We had a 2bed apartment and managed to fit our toddlers cotbed in the 2nd room after moving some of the furniture. The kitchen was well equipped with plenty of space. The furniture was a bit on the old side but everything was very clean. My only real complaint would be that the pillows were very lumpy, easily rectified. It was a short walk to the beach and the poolside was always quiet. WiFi was very good. Overall we would stay again.
3 nachten verbleven in september 2021
Reactie van José op 17 sep 2021
Dear Nicole, We so much appreciate you taking the time to share such a wonderful review about your recent stay at the CABOT Las Velas. We are glad to hear that you had a great holidays with us. We would like to welcome you again next summer. Best regads José Manuel (manager at CABOT Las Velas)

6/10 – Redelijk

Eugen

Reisde met familie en kleine kinderen
Positief: Voorzieningen
The kitchen needs to be upgraded and the rats around the pool exterminated.
9 nachten verbleven in augustus 2021
Reactie van José op 20 sep 2021
Thank you very much for your visit and for your comment. We take note of the kitchen and we will keep it in our mind for future improvements. We have an external company that deals with fumigation and control issues, but the apartments are close to the field. We hope to see you again. All the best. José Manuel (manager at CABOT Las Velas)

10/10 – Uitstekend

Brian

Positief: Netheid, comfort kamer
Great apartment, pools and staff.
Lovely apartment, great pools, very friendly and helpful staff, 5 mins walk to beach and seafront restaurants and shops, 20 minutes walk to the centre of Porte de Pollenca
5 nachten verbleven in september 2021
Reactie van José op 14 sep 2021
Thank you ever so much for sharing such lovely words about your recent stay at the CABOT Las Velas. It would be a pleasure to welcome you again next summer. Best regards José Manuel (manager at CABOT Las Velas)

10/10 – Uitstekend

luigi

Reisde met familie
Positief: Netheid, comfort kamer
1 nacht verbleven in augustus 2021
Reactie van José op 17 sep 2021
Muchas gracias Luigi por su vivista y por su puntuación. Esperamos verles pronto. Un saludo. José Manuel (director de CABOT Las Velas)

10/10 – Uitstekend

James

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in oktober 2019

10/10 – Uitstekend

Joan

Positief: Netheid
Superó mis expectativas en limpieza, instalaciones, espacio, ubicación... Especialmente destacaría la amabilidad del personal. Un diez. La única cosa negativa, el ligero ruido de los coches que pasaban junto a los apartamentos. Repetiría sin duda. 100% recomendable.
6 nachten verbleven in augustus 2019
Reactie van José Manuel op 22 aug 2019
Apreciado Joan, Muchas gracias por elegir a CABOT Las Velas para pasar sus merecidas vacaciones. Es un orgullo para nosotros saber que le ha gustado el trato que le ha ofrecido nuestro personal. Esperamos verles de nuevo. Atentamente. José Manuel (director de CABOT Las Velas)

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fab position 5 minutes walk to beach. fab staff, two pools so the second smaller one is always nice and quiet
7 nachten verbleven in juli 2019
Reactie van José Manuel op 20 aug 2019
Thank you ever so much for sharing such lovely words about your recent stay at the CABOT Las Velas. We hope to see you next summer. Best regards José Manuel (manager at CABOT Las Velas.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bella struttura, appartamenti spazioni e luminosi, bel giardino con due piscine. L'appartamento è dotato di frigo, cucina a induzione con due postazioni, microonde, bollitore, condizionatore, 2 TV, tavolino privato nel giardino su cui affaccia. Personale molto cortese. Pulizia ok ma migliorabile, sia all'inizio del soggiorno che in itinere. Posizione buona con spiaggia vicina oppure per visitare spiagge più belle nei dintorni.
9 nachten verbleven in juli 2019
Reactie van José Manuel op 1 aug 2019
Grazie mille per la vostra visita ai nostri appartamenti CABOT Las Velas. Siamo molto felici di sapere che sei stato bene e che ti è piaciuto l'appartamento e le sue attrezzature, i giardini e il trattamento del nostro staff. Per quanto riguarda la pulizia, parlerò con il capo della pulizia per vedere cosa è successo. Ci scusiamo se non ti è piaciuto. Speriamo di rivederti nei nostri appartamenti. saluti José Manuel (direttore degli appartamenti CABOT Las Velas)

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Negatief: Personeel en service
I stayed here with my family last year and booked this trip for last minute week in the sunshine. The stay was nowhere near as nice and the adults only pool was at times overrun with children jumping in and horsing around. During the 9 days we were there only once was our apartment properly cleaned and no cleaning products were provided. Overall an average experience that promised so much more based on prior experience.
8 nachten verbleven in juli 2019
Reactie van José Manuel op 30 jul 2019
Thank you very much for visiting us again at our apartments. Right now we will remind our lifeguard to control the adult pool so that children do not go. We take note of your comment as it helps us improve. I hope you give us another chance and see that we have improved. Best regards José Manuel (manager at CABOT Las Velas)

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean, spacious and great location. Nice pools too and very friendly staff
7 nachten verbleven in oktober 2018
Reactie van J.B. op 31 okt 2018
Dear Guest; My sincere Thanks for taking the time to write a review of our property. Your positive comments are very much appreciated by our staff, who work hard each day to make sure valued customers like yourself,we are looked after. We look forward to welcoming back again very soon. Kindest Regards.

8/10 – Goed

Lynda, Tunbridge Wells Kent UK

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Third visit in 20 years. Home from home.
Very pleased to see that Antonia and Cisco are still there and as helpful as usual. Nothing too much trouble for them. Apartment refurbished and very comfortable and well equipped. Cleaning was supposed to be carried out every other day. Arrived Monday and no-one had been in to empty the rubbish or clean by the Thursday. We disposed of our food rubbish ourselves which we didn't mind doing, but as soon as we mentioned it to reception they rectified the situation. Very nice restaurant called The Sparrow just around the corner. Excellent service with an inexpensive 2 course menu and a glass of wine. Bus service from the end of the road to the Port and other destinations very useful, cheap and efficient. Taxi from the bus station to apartment 5 euros, Well worth it in the evening after your meal.
7 nachten verbleven in september 2018
Reactie van JB op 30 sep 2018
Dear Guest; Thank you for taking the time to review your third visit after 20 years to Las Velas Apartments. We trully appreciate our guests leaving feedback, as it is the only way we can improve our services. We are sorry to hear that not everything ran smoothly for you during your stay and hope you will accept our sincerest apologies for any disappointment that was caused. I am thrilled you enjoyed the usual high level of personalised service my colleagues Antonia and Cisco,take such pride in delivering to our guests,and I will have pleasure in sharing your feedback with them. We all look forward to welcoming you back to Las Velas Apartments on your next visit. Kindest Regards J.Barceló Cabot-Hotels Director

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
A bit dated.
Ideal for families, the accommodation is a little dated and basic particularly bathroom and kitchen facilities. Annoyingly basics such as washing up liquid, scoured or cloths are not provided. There was no mirror in large bedroom but 3 in the small one! Reception staff were all lovely. Ample parking.
7 nachten verbleven in juni 2018
Reactie van w op 29 jun 2018
Dear Guest; Thank you for spending your time to comment on your recent stay.

8/10 – Goed

Karen, UK

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean, comfortable and pretty grounds
Stayed here about 3 years ago for a long weekend and returned for a week. Booked a 2 bed apartment and on arrival found we had been upgraded to one with a roof terrace which was an unexpected bonus! Apartment is spacious and they have been updated since our first visit. TV in lounge area and main bedroom, not that we switched them on. Kitchen is roomy but very limited workspace. Bathroom is small and shower in an odd place in a narrow bath but plenty of hot water and power. Beds are single with unit between them - could do with some hooks to hang coats/jumpers behind doors though I appreciate this would be seasonal we had a few days rain in September! Maid service is on a Tuesday Thursday and Saturday; didn't quite understand why it needed three of them to change the towels make the beds and empty the bins. The roof terrace had a bbq which was great - however there is a communal one and a washing machine free to use which I hadn't picked up on the website. Lovely grounds, plenty of room in the quieter pool at the back of the reception block, though both lose the sun early afternoon. Sunbeds are great. The main road outside is quite noisy but we got used to it. Location wise it is perfect to access local supermarkets and beach, 10 mins more to main centre. We would certainly go back.
7 nachten verbleven in september 2017

10/10 – Uitstekend

carl, london

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Spacious, clean and comfortable apartments
Las Velas apartments are set in very well kept gardens with a pool a short walk from tbe beach. The apartment was perfectly clean, spacious and pleasantly appointed with a decent bathroom. Staff were friendly and helpful
3 nachten verbleven in september 2017
Reactie van . op 16 sep 2017
Dear Guest Many thanks for your feedback. We really appreciate it and we will translate it to all staff. Regards. Cabot Hotels.

8/10 – Goed

Pat & Pete , North East

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Apartments
This is our first time in this resort. The check in was nice and easy. Was allocated a lovely 2 bed apartment over looking the kids pool. Very clean and had everything we needed. The apartment was a great size and was cleaned nearly every day! The apartments are in a quiet location but they are about 15 minutes from beach etc and so we did a huge amount of walking! There were plenty of sun loungers and we never had to worry about getting up early to get one - several times we had the whole pool to ourselves! Overall we loved these apartments and would definitely recommend!
7 nachten verbleven in augustus 2017
Reactie van J.B. op 8 aug 2018
Dear Guest; We are very pleased to read that you had such a pleasant time in our hospitality and want to thank you for sharing with us our highly-skilled staff at the hotel and the entire team behind the scenes ensures that we always improve and meet the wishes and preferences of our valued guests. We always welcome their ideas because they can only help us in our goal of providing perfect holidays for them.. The fact that you have left our hotel with beautiful memories is a good sign for us, and we will, of course,take note of your valuable feedback. Again we thank you for this wonderfully positive review and look forward to seeing you again soon. Best Regards. J. Barceló. Cabot Hotels. Director

8/10 – Goed

CAROLINE

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Je recommande
Personnel très accueillant, les transats à la piscine ne sont pas forcément pris d'assaut le matin et les piscines restent familiales et conviviales. Le gros plus c'est le barbecue à disposition. Le moins le service de ménage et les moustiques.
5 nachten verbleven in augustus 2017

10/10 – Uitstekend

Dagge, Örebro,Sweden

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nie place maybe a bit to far from beach.
Nice,fresh and clean hotell. The lady in the reception was very nice and told us a lot what to do and where to go. LOVELY!!
2 nachten verbleven in juli 2017
Reactie van . op 28 aug 2017
Dear Guest Many thanks for your feedback, we really appreciate it. Regards. Cabot Hotels.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Recent stay at Velas Appartments.
Very pleasant stay - nothing too much trouble. Helpful reception team.
5 nachten verbleven in juni 2017
Reactie van . op 1 jul 2017
Dear Guest Many thanks for your feedback, it will help us to keep improving. Regards. Cabot Hotels.

6/10 – Redelijk

Kay

Negatief: Netheid, comfort kamer
Greit nok. OK beliggenhet. Brukte mobil GPS.
hadde ikke så store forventninger. Ok beliggenhet og utflukter med bil og til fots til stranda/bypromenaden. Resepsjonistene snakke godt engelsk og var behjelpelig. En bratt vindeltrapp førte opp til egen takterrasse med sol og utsikt. Et lite basseng og barnebasseng på fin gresslagt området med gratis solstoler. Ingen servering der, som vi hadde forventet. Lagde litt mat på kjøkkenet (litt spartansk innredet, men ok.) Det jeg savnet var litt mer lys i stua for boklesing. Stusselig TV tilbud.

6/10 – Redelijk

familien, copenhagen

Positief: Personeel en service
Negatief: Comfort kamer
God beliggenhed, børnevenlig. Mangelfuld køkken.
Beliggenhed super i forhold til at hotellet havde egen pool og i gåafstand til strand og rimelig tæt på centrum. Hotellet ku godt have fortalt om der var 2 pools til rådighed. Gode aktivitetsmuligheder for børn i flere aldre. Køkkenet var mangelfuld udrustet, og lejligheden lugtede af fugt. Måtte selv indkøbe myredåser, for ikke at skulle indånde spray fra dåse. Løftede selv hængsler i hoveddør, så den ikke skrabede på /larmede i hele opgangen når den blev åbnet/lukket.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

Jo, South Wales

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable apartments close to beach
We enjoyed our stay at Las Velas. The apartment was a little dated but adequate for our needs. As five adults, we did not feel on top of each other. The pool was outside the door and was often empty, so we were able to enjoy it as a family. The beach was within 10 minutes' walk and we really loved the water, with little fish swimming around you. It was a little walk to the harbour but, once there, there was a large choice of restaurants. It was a very enjoyable week.

8/10 – Goed

Rachel, Huddersfield

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean, spacious apartment with great roof terrace
We've just returned from Les Valas having had a lovely holiday in Port de Pollenca. The apartment was kept really clean and all the staff on the desk were incredibly helpful and friendly. The pool was clean and there were comfortable sunbeds. We had a fantastic roof terrace which we weren't expecting which had a BBQ on it.

10/10 – Uitstekend

Tracey, Merseyside

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent apartments close to beach
Well placed apartments close to beach and all amenities very clean and staff very helpful. Would recommend.

10/10 – Uitstekend

mich, burnham on sea

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice clean appartments
Lovely return visit to las velas can not fault, bit of a walk to main town centre but means you can walk off the calories you will be eating.

6/10 – Redelijk

kim

8/10 – Goed

Jen, Scotland

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely apartments
Our first visit to Puerto Pollenca and we loved it. The apartment was in a lovely part of town; a small, quiet, friendly complex. Well maintained gardens and pools. Apartment had large rooms and we were lucky to be given one with a roof terrace, complete with bbq. Decor perhaps slightly dated, but very clean and comfortable. We will definitely be back!

8/10 – Goed

Magnus, Oskarström

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Trevligt hotell
Lungt och skönt område. Receptionen öppen 24 timmar om dygnet men ingen restaurang på hotellet.

10/10 – Uitstekend

Niklas, Lomma

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mycket prisvärt och bra service
Mycket prisvärt hotell med trevlig personal och bra nivå på hotellområde och rum. Nyare delen, som vi bodde i, låg precis vid poolen vilket uppskattades av barnen. Vår lägenhet, två sovrum och vardagsrum, var stor och hade ett eget "köksrum" vilket fungerade utmärkt för att fixa egen frukost och lunch i. Läget är lite i utkanten, vid den större vägen, vilket vi inte stördes av då området är skyddat av murar och växtlighet. Det tar ca fem minuter att gå till närmaste affär och tio minuter till stranden och restuarangstråket. Överlag är vi mycket nöjda med vistelsen och skulle kunna tänka oss bo där igen.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
Günstiges Hotel mit kleinen Mängeln
Der AUfenthalt betrug nur 4 Tage, wir waren nur zum schlafen im Hotel.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Ideal für Familien
Appartmentanlage, 2 große Pools, sauber. 2- Zimmer Appt. mit 2 separaten Schlafzimmern, große Wohnküche. Ausstattung der Küche spartanisch, aber zum Kochen gerade noch ausreichend. Fast nur englische Gäste. Zum Strand ca. 300m. Liegt an Hauptstraße, ist aber dennoch ruhig durch hohe Hecken! Schöne Gartenanlage. Leider viele Ameisen vor und in den Wohnungen. Nette und hilfsbereite Rezeption!

8/10 – Goed

Chicky, Somerset, UK

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ideal for the kids
Overall we thoroughly enjoyed our time there as a family.

8/10 – Goed

Mats

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Trivsamt hotell i lugnt område
Lägenheten var rymlig och fanns det vi behövde. Personalen var mycket vänlig. Vi hade nära till poolen och där fanns alltid lediga solstolar. Något långt till stranden.