Dear Guest, first of all, we apologize for not answering in your language. We appreciate your comments and suggestions very much because this way we can improve and re-evaluate our services and facilities. Thank you. We are pleased to read that you found our staff friendly - all the teams consistently strive to provide the highest standards - so they will be very happy with your comments. Best wishes, JS Hotels Team

Dear Guest,firstly, we would like to express our apology for not answering in your language. We are responding in an international language in order to make ourselves understood.Its always our pleasure to welcome you back to our Hotel.Thank you so much for your positive review. We are delighted to know that we have fulfilled your expectations again!It would be our absolute pleasure to welcome you back in the near future. With kind regards,JS Hotels Team

Dear Guest,thank you for writing such a kind review about your stay with us. We hope you don’t mind that this reply is in English, we are replying in an international language to make ourselves understood. Our staff is the greatest asset that the hotel has and they take great pride in the work they do year in and out to welcome all our guests and make sure they have a pleasant stay.We look forward to welcoming you again soon.Sincerely yours, JS Hotels Team

Dear Jan,we are very grateful for your kind review and for taking the time to write such kind words and on behalf of all the staff at our hotel, we thank you.We took note of your comment about incorporating more local dishes. Sometimes it is difficult to accommodate guests of different nationalities and their culinary preferences, but we will continue to try and work hard to ensure that all guests are catered for.We hope that we will be able to welcome you back soon and that you will be able to enjoy a well - earned rest soon again. With best wishes, JS Hotels Team

Lieber Marvin,wir bedanken uns bei Ihnen für die Mühe, die Sie sich gemacht haben, um Ihre Meinung mit anderen Nutzern von Expedia zu teilen. Toll, dass Sie Ihren Urlaub in unserem JS Hotel genossen haben und erholt nach Hause zurückgeflogen sind.Wir würden uns freuen, Sie bald wieder auf Mallorca begrüßen zu dürfen und wünschen Ihnen bis dahin alles Gute!Es war uns ein Vergnügen, Sie bei uns verwöhnen zu dürfen. Sonnige GrüßeIhr JS Hotels Team

Dear Guest,first of all, we would like to apologise for not replying in your language. We are replying in English to make ourselves understood.Thank you very much for such a positive review!We are very happy to hear that our hotel and our staff were instrumental to make your parents celebration a memorable one.It is always refreshing to receive positive comments on the service we provide as a hotel. Your feedback will be transmitted to the relevant departments.We look forward to welcoming you and your family back in the near future.Best wishes, the entire JS Hotels Team

Dear Alex,we are very grateful for your review and for taking the time to write such kind words and on behalf of all the staff at our hotel, we thank you.We are proud to know that you have fond memories of your stay with us and hope that you will visit us again soon.Yours sincerely, the entire JS Hotels Team

Liebe Sara Roswitha,vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung über unser JS Hotel mitzuteilen. Unser Hauptziel ist es, sicherzustellen, dass jeder unserer Gäste während seines Aufenthalts bei uns den höchsten Standard an Betreuung erhält, um ihm das bestmögliche Urlaubserlebnis zu bieten. Wir freuen uns zu lesen, dass uns das gelungen ist und dass Sie Ihren Urlaub insgesamt positiv bewerten.Vielen Dank auch für Ihren Kommentar zu unserer tollen Lage mit direktem Blick auf das Meer. Die eindrucksvollen Klippen dienen dem Hotel als gemütlichen Zufluchtsort der Ruhe, mit der beeindruckenden Schönheit des Mittelmeers als Kulisse. Wie Sie wissen, ist unser Hotel „nur für Erwachsene“ und bietet unseren Gästen eine perfekte ruhige Atmosphäre für einen erholsamen Urlaub. Sie haben recht, unser Hotel ist nicht das neueste oder modernste Hotel, und wer Luxus möchte, dem bietet die Hotelkette geeignetere Hotels an. Aber wir bieten unseren Gästen ein tolles Preis-Leistungsverhältnis mit sehr freundlichem Service, denn nichts liegt uns mehr am Herzen, als dass sich alle unsere Gäste ganz wie zu Hause fühlen. Wir freuen uns schon auf Ihren nächsten Besuch. Alles Gute!Freundliche Grüßedas gesamte Team von JS Hotels

Estimado Francisco,muchísimas gracias por haber escogido nuestro JS hotel para disfrutar de tus merecidas vacaciones, así como por tu excelente valoración.También debemos mencionar que hacemos todo lo posible para ofrecer a nuestros huéspedes la mejor relación calidad-precio cada día y estamos orgullosos de que se sienta capaz de confirmar que la calidad que ofrecemos está a la altura de nuestras tarifas altamente competitivas.¡Nos encantará volver a verte!Atentamente, todo el equipo de JS Hotels

Dear Alexie,we are very pleased to read that you had a pleasant time in our hospitality at our JS Hotel and want to thank you for using Expedia to share your experience with others.We thank you for booking with us and for your nice comment; we are already really looking forward to welcoming you on your next stay with us. Best wishes, JS Hotels Team

Dear Stefan,firstly, we would like to express our apology for not answering in your language. We are responding in English in order to make ourselves understood.It is so fabulous for us to know that you had a good impression of our JS Hotel. Thank you so much for sharing your impressions with the travellers community and for your time taken to write this review.Our staff is the greatest asset and the team works so hard year after year to ensure the guests enjoy their stay.We hope that we will be able to welcome you back soon and that you will be able to enjoy a well - earned rest soon again. With best wishes, JS Hotels Team

Dear Guest,thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. As for our menu options, we took note of your remark. Knowing the opinion of our guests is very important to us, as a lot of time and care goes into planning the meals. The preferences of our guests play an integral part in the decision of the continuous refinements that to be made. We are very sorry to hear that the buffet was not to your liking.Our pool towel change system is common practice in many hotels, partly to minimise the environmental footprint. We regret that you were surprised, but it is very likely that you will find this extra charge in other hotel establishments if you wish to do so on a daily basis.Thank you for your comment regarding our location overlooking the sea. At the Hotel, we state that our cliffs act as a shelter of tranquillity and unbeatable beauty, with their impressive backdrop of the Mediterranean Sea. We are very sorry to read that you didnt enjoy your stay with us entirely and wish you all the best for the future.Yours sincerely, JS Hotels Team

Dear David,thank you very much for sending in your feedback following your stay with us.We would like to apologize for not answering in your own language and are replying in an international language so as to make ourselves understood.We are very sorry to read that some aspects of your stay did not meet your expectations. We encourage you to please communicate any issue directly to our friendly team at the reception next time.Regarding our lunch offer, we have taken note of your suggestions. It is very important for us to know our guests opinion, when it comes to planning menus a lot of time and effort is invested. Our guests taste plays an important part in the decision making process with regard to the improvements to be continuously made. We are sorry that it wasnt to your liking.We are truly honoured that you chose to stay with us and hope to be able to welcome you back in the future.Yours sincerely, JS Hotels Team

Dear Vera,thank you for taking the time to share your kind feedback about your recent stay with us.We are very pleased to learn that you have enjoyed our JS Hotel experience with highlights including the prime location of the hotel.We are truly honoured that you chose to stay with us and hope to be able to welcome you back in the future.Yours sincerely, the entire JS Hotels Team

Dear Taylor,thank you so much for your lovely comments. We would also like to thank you for the loyalty you have shown us by returning to our hotel and we are happy that you have taken the time to share this with us and other travellers.Your fantastic review about your recent stay has made our day a bright one!Looking forward to having you with us again soon. Best regards, the entire JS Hotels Team

Estimada Lau,Gracias por compartir su reciente experiencia vacacional en nuestro JS Cape Colom. La satisfacción de los huéspedes es nuestro objetivo número uno y no hay nada mejor que conseguirlo.En nombre de la Dirección del Hotel, así como de todo el equipo, le agradecemos enormemente la confianza depositada en nuestro establecimiento.Nos alegra conocer su satisfacción con respecto a las vistas ofrecidas desde nuestro hotel. Estamos felices de que haya podido pasar un buen rato en nuestras piscinas y haya disfrutado allí. Es genial darse un buen baño, especialmente en los calurosos días de verano.Lamentamos que la variedad de nuestra comida y bebida no haya cumplido con sus expectativas. Nos comprometemos a seguir trabajando para complacer a nuestros clientes con platos para todos los paladares.Gracias por recomendarnos y esperamos volver a verle pronto.Atentamente, todo el equipo de JS Hotels.

Lieber Christian,wir bedanken uns bei Ihnen für die Zeit, die Sie sich genommen haben, um Ihre Erfahrungen mit den Nutzern von Expedia zu teilen. Toll, dass Sie Ihren Urlaub in unserem Hotel genossen haben und erholt nach Hause zurückgeflogen sind.Vielen Dank, dass Sie unsere tolle Lage und unser Team so positiv hervorheben. Gern leiten wir Ihre freundlichen Worte an unser Team weiter.Nochmals vielen Dank für Ihre freundlichen Kommentare und wir hoffen, Sie bald wieder bei uns begrüßen zu können. Mit freundlichen GrüßenIhr JS Hotels Team

Liebe Simone,vielen Dank für Ihr Feedback.Es freut uns zu lesen, dass wir Ihre Erwartungen so weit erfüllen konnten, und es war uns ein Vergnügen Sie bei uns verwöhnen zu dürfen. Bitte akzeptieren Sie unsere aufrichtige Entschuldigung im Namen unseres Hotelreinigungspersonals. Durch Kommentare wie Ihre können wir unsere Stärken und Schwächen noch besser bewerten und Verbesserungen vornehmen. Wir hoffen sehr, Sie bald wieder bei uns begrüßen zu dürfen. Alles Gute und mit freundlichen GrüßenIhr JS Hotels Team

Dear Anna,first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood.Thank you so much for your positive review.We are very pleased to read that you enjoyed wonderful days of rest and relaxation at our JS Hotel.With regards to the room size, unfortunately due to the shape of the hotel, not all the rooms in one category are the same shape and therefore some of them might be slightly bigger than others.We hope to be able to welcome you again soon.Yours sincerely, the entire JS Hotels Team

Dear Yalda,thank you very much for taking the time to tell us about your stay at our Hotel. We are very sorry to read that some aspects of your stay did not meet your expectations. Regarding our food offer, we have taken note of your comment. It is very important for us to know our guests opinion, when it comes to planning menus a lot of time and effort is invested. Our guests taste plays an important part in the decision making process with regard to the improvements to be continuously made. We are sorry that it wasnt to your liking.Despite this, we hope that we will have the pleasure of welcoming you back to the hotel again.Best wishes, JS Hotels Team

¡Muchas gracias por su valoración!

Dear Michelle,first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood.Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look very much forward to welcoming you back to the hotel in the near future. Best wishes, the entire JS Hotels Team

Dear Sara,first of all we would like to thank you for the time you spent to leave such kind comment here on expedia.We are very pleased that we could convince you especially with our amazing facilities and beautiful location. Our Adults Only Hotel in Portocolom is an island of calm and beauty with incomparable surroundings.Its great to read that your stay was so satisfactory and we hope to be able to welcome you back here soon. With very best regards from all the team here. Yours sincerely, JS Hotels

Lieber Sascha, vielen Dank für Ihren Kommentar über unser JS Hotel. Wir freuen uns sehr, dass Sie einen angenehmen Aufenthalt bei uns hatten. Sollten Sie uns wieder einmal besuchen, kommen Sie bitte während Ihres Aufenthaltes mit sämtlichen Anliegen auf uns zu. Unser Hotel hat verschiedene Zimmer mit unterschiedlichen Größen und Eigenschaften. Soweit uns dies möglich ist, versuchen wir immer, unsere Gäste gemäß ihren Präferenzen unterzubringen. Denn nichts liegt uns mehr am Herzen, als dass Sie einen erholsamen und wohltuenden Urlaub bei uns verbringen. Es wäre uns eine Freude, Sie recht bald wieder in unserem Hotel willkommen zu heißen. Sonnige Grüße, das gesamte JS Hotels Team

Dear Kara, many thanks for your positive review! It is great to read that you have such pleasant memories of your stay and that you rate us so positively in all areas. It's also nice to read that our food pleasantly surprised you in terms of quality and variety. We offer an excellent gastronomic service, including show cooking, because we know that a satisfied palate is a basic requirement for enjoying the whole holiday. We are very pleased that you enjoyed your stay with us and that you were completely satisfied. With sunny greetings from Mallorca! JS Hotels Team

Dear Lionel, thank you for your review! We are happy to read that you enjoyed our marvellous location. Kind regards, JS Hotels Team

Dear Jean Luc, thank you so much for your kind words and praise of our team. We are very happy to read that you had a great stay with us. All the best, the entire JS Hotels Team

Dear Guest, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. Thank you for your feedback. We are very sorry to read that your stay at the hotel was not up to par. Please note that this information has been passed on to the concerned staff. Please, do not hesitate to communicate any issue to our reception team during your stay. Our team goal is to provide solutions to our customers in order to offer them a very pleasant stay. We are truly sorry that you would have preferred another room. Please next time report any issue to our helpful and friendly staff at the reception desk. They would have been very happy to assist you with anything you may need. We are very sorry to read that you didn´t enjoy your stay with us entirely. We are truly honoured that you chose to stay with us. Best wishes, JS Hotels Team

Liebe Kirsten, vielen Dank für Ihren sehr freundlichen Kommentar über unser JS Hotel. Wir freuen uns sehr, dass Sie einen so angenehmen Aufenthalt bei uns haben und natürlich besonders über Ihre freundliche Bewertung. Ihren Hinweis zum Frühstück haben wir notiert. Manchmal ist es schwierig, Gästen verschiedener Nationalitäten und deren kulinarischen Vorlieben gerecht zu werden, wir werden es jedoch weiterhin versuchen und hart daran arbeiten, damit allen Gästen Genüge getan wird. Es wäre uns eine Freude, Sie recht bald wieder in unserem Hotel willkommen zu heißen. Freundliche Grüße, das gesamte JS Hotels Team

Dear Michael, thank you so much for sending in such a friendly review. It´s wonderful to read you had an excellent stay with us! Our aim is to provide our guests with memorable experiences and we are delighted to learn that we were able to leave a positive impression. Please be assured that your comments about the excellent service will be shared with the entire team in order to motivate them to always deliver the best to our guests. We hope that we will be able to welcome you back soon and that you will be able to enjoy a well - earned rest soon again. With best wishes, JS Hotels Team

Dear Valérie, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. Thank you for staying at our JS Hotel on your recent trip to Majorca, and for taking the time to share your kind review with us. Thank you also for your comment regarding our location overlooking the sea. In the Hotel, we state that our cliffs act as a shelter of tranquillity and unbeatable beauty, with their impressive backdrop of the Mediterranean Sea. As you know, our´s is a Hotel for adults only, a perfect calm atmosphere for a great relaxing break. Regarding our food offer, we have taken note of your suggestions. It is very important for us to know our guest´s opinion, when it comes to planning menus a lot of time and effort are invested. Our guest´s taste play an important part in the decision making process with regard to the improvements to be continuously made. Having read your review about your stay at our Hotel, we now see where and how we can still improve our service. Thank you very much. It is a great help indeed. We hope that we will have the pleasure of welcoming you back to the hotel in the future. Best wishes, the entire JS Hotels Team

Dear Maria, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. Thank you for your comment regarding our location overlooking the sea. At the Hotel, we state that our cliffs act as a shelter of tranquillity and unbeatable beauty, with their impressive backdrop of the Mediterranean Sea. We are also very proud to know that you enjoyed our service and facilities and we will share your comments with all our staff because they motivate us to continue offering excellent service. Regarding our food offer, we have taken note of your suggestions. It is very important for us to know our guest´s opinion, when it comes to planning menus a lot of time and effort are invested. Our guest´s taste play an important part in the decision making process with regard to the improvements to be continuously made. It is always refreshing to receive positive comments on the service we provide as a hotel. Your feedback will be transmitted to the relevant departments. We look forward to welcoming you back in the near future. Best wishes, the entire JS Hotels Team

Dear Timothy, before anything else, we would like to thank you not only for choosing our hotel for your holiday, but also for taking the time and making the effort to write your comments. We are very pleased to know that you had a great time with us. Please next time report any issue to our frienldy staff at the reception desk and ask for tea facilities. They would have been very happy to assist you with anything you may need. The hotel's setting is really nice with terraces around the cliff and equipped with sun loungers. The nearby beach is very beautiful. Strong swimmers can swim there from the hotel if they are inclined. We hope that we will have the pleasure of welcoming you back to the hotel in the future. Best wishes, JS Hotels Team

Dear Anna, first of all, we apologize for not answering in your language. We are very proud to know that you enjoyed your stay with us and we will share your lovely comments with all the Team because they motivate us to continue offering excellent service. Our Hotel is situated on top of some striking cliffs which act as a shelter of tranquillity and unbeatable beauty, with their impressive backdrop of the Mediterranean sea dominating the views from all the hotel and the sound of the waves breaking against the rocks acting as a symphony to ones senses. We hope that we will have the pleasure of welcoming you back to the hotel in the future. Best wishes,JS Hotels Team

Estimado Gabriel, Muchas gracias por elegir nuestro JS Cape Colom para disfrutar de sus merecidas vacaciones en Mallorca, así como por sus amables comentarios y su positiva puntuación en la comunidad de Expedia. Nos alegra sinceramente saber que su estancia con nosotros ha sido de su completo agrado y que ha podido disfrutar de todos nuestros servicios e instalaciones plenamente. No dude que tendremos en cuenta su comentario acerca el postre para poder seguir mejorando y ofrecer a nuestros huéspedes el mejor de los servicios. ¡Ha sido un placer atenderle! Esperamos poder saludarle de nuevo por nuestras instalaciones en un futuro cercano. Reciba un cordial saludo. Atentamente, todo el equipo de JS Hotels.

Lieber Gast, haben Sie vielen Dank für Ihre Rückmeldung zu Ihrem Urlaub in unserem Hotel bei Expedia. Ihr Feedback zu unserem Frühstück haben wir mit Überraschung zur Kenntnis genommen. Es kommt nicht oft vor, dass ein Gast bei unserer Auswahl nicht auf seine Kosten kommt. Dennoch ist jede Rückmeldung ein wertvoller Beitrag zu unserer Qualitätskontrolle und hilft uns, unsere Leistungen stets zu verbessern. Es tut uns sehr leid zu lesen, dass Ihnen der Aufenthalt nicht gefallen hat. Wir versichern Ihnen, dass jedes Teammitglied hart arbeitet, um jedem Gast einen angenehmen Urlaub zu ermöglichen. Ihre Kommentare und Vorschläge werden wir natürlich in Betracht ziehen. Alles Gute wünscht Ihnen, Ihr JS Hotels Team