Cadillac Hotel & Beach Club, Autograph Collection

Personnel accueillant, hôtel propre et conviviale, service A1

The property is very nice. We especially love the pool area and the area leading to the beach. The bathroom sink area in the rooms are lacking in hand towel holders. Which I think could really help with the functionality of the area. The staff was great, the concierge set up a car service to pick us up from the airport and they had umbrellas to borrow for when it rained. We ate at the restaurant Donna Mare 3 times. Our first time we got the breakfast buffet and had a fantastic waiter (I really wish I would have got his name). He was attentive and timely. The second time, we ordered off the menu and it took us 40 minutes to get water/coffee and have our order taken. It was a horrible experience. Even after mentioning it to the manager (twice), the service never got better. Our last experience at Donna Mare was dinner on our last night. We had Migel as our waiter and he was absolutely fantastic. He was the epitome of what all service should look like at this hotel. It made our experience end on a high note.