6/10 – Redelijk
Leah
Reisde met familie
9 aug 2025
We had a number of issues during our stay. While overall it was fine for our purposes, we had three nights of disruption that the night staff did not address. Also when the people upstairs caused a flood that came through the ceiling of our bathroom at midnight we were moved to another room the next day, but the night staff did convey the problem to the day staff and I had to follow up. We were moved to another room, but the view was nowhere near comparable, and I believe I did not get a reduction in my room cost as I should since I paid for an ocean view. On two other nights, other people on my floor were causing a major disturbance and the front desk staff did not address the issue causing several nights of disturbed sleep for us. This was a problem because my daughter was there for an intensive ballet training and she was tired for several of the days because of all of the nighttime disturbances. Overall an “OK” stay but if we ever return to Miami we will likely stay elsewhere.
Leah
14 nachten verbleven in juli 2025
