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'Amazing hotel and clean environment and also customer service is immaculate!!!'

'Been coming to this hotel for years now and it's pretty consistent - friendly staff, always clean, food is fantastic, and I love that the coffee shop with pastries is 24hrs!'

'The room, the stuff and the service '

'Un ambiente para relajarse si,aunque tiene poca variedad de entretenimiento,los restaurantes no siempre estaban disponibles solo días en específico,el restaurante italiano 10 de 10,el personal siempre mal encarado,deja mucho que desear.'

'At first we were thinking to stay at this hotel with high expectations from the reviews we read but we were wrong. We barely ended up staying an hour at this resort because of how bad the smell was around the hotel( fishy smell), with the elevator not working and it was only one elevator to go all the way up to our floor which was the 9th floor. I was like ok let’s give it the benefit of the doubt, the smell could be from the sargassum or the elevator is just a regular issue. Right when we...

'Great personnel, comfortable beds and of course: the Caribbean Sea! All in all, we had a great experience! The only constructive feedback I can give is to pay more attention to people with food allergies.'