Receptie

Beoordelingen van Rosa Grand Milano

4 out of 5
Rosa Grand Milano
P.za Fontana 3, Milan, MI

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 591 van 1007 beoordelingen" "
Gastenscore: 8 - Goed. 283 van 1007 beoordelingen" "
Gastenscore: 6 - Redelijk. 65 van 1007 beoordelingen" "
Gastenscore: 4 - Matig. 36 van 1007 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 32 van 1007 beoordelingen" "

9,4/10

Netheid

8,8/10

Personeel en service

8,6/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Michel de

2 nachten verbleven in maart 2024
Reactie van Angiela - Guest Relation Agent op 23 apr 2024
Dear Mr. Michel,First of all, we would like to thank you for taking the time to share your kind feed-back.We are sorry to hear that your experience did not meet your expectations, since it seems like no issue has been reported during your stay. Please, feel free to contact us directly if you wish to speak further about this. We sincerely hope to have the chance to welcome you back at Rosa Grand Milano - Starhotels Collezione.Best regards,

10/10 – Uitstekend

Anna

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Door de geweldige locatie zijn de kamers duur, dat moet je er voor over hebben. Uitstekend bed, douche, badkamer, toiletartikelen. Prijzig maar heel uitgebreid ontbijt. Taxi voor de deur.
1 nacht verbleven in februari 2024
Reactie van RDM op 9 mrt 2024
Dear Anna, Thank you for staying at the Rosa Grand and for spending the time to write this review. We are happy that you had a pleasant experience with us. We work hard every day to offer a high quality service and hope to welcome you back

10/10 – Uitstekend

Jitske

Reisde met een groep
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very Nice hotel, excellent service!
3 nachten verbleven in oktober 2023
Reactie van RDM op 28 okt 2023
It is such a pleasure to read your comments and that you enjoyed our facilities and services. Your review was immediately shared with all of our team to thank them for their professionalism end dedication to our guests.

10/10 – Uitstekend

Roosje

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I loved the place of the hotel, when you walked out the door it was only a minute walk to the Duomo
3 nachten verbleven in mei 2023
Reactie van RDM op 27 mei 2023
Dear Roosje, We would like to thank you for choosing the Rosa Grand Milano- Starhotels Collezione. We could not agree more, our position is unrivaled. Close to all the main attractions in Milan. It is the perfect position for our guests to explore the city and enjoy some Shopping. We thank you once more for your time and hope to welcome you back to the Rosa Grand in the near future.

8/10 – Goed

Najat

5 nachten verbleven in juli 2021

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2019
Reactie van Pamela - Guest Relation Department op 24 okt 2019
Dear Anonymous, First of all we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione. We are very happy to have contributed to making your stay in Milan a memorable one. We look forward to welcoming you back to the Rosa Grand Milano – Starhotels Collezione. Best regards,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Prachtig hotel op een toplocatie! Vriendelijk personeel, heerlijk ontbijt.
3 nachten verbleven in mei 2019
Reactie van Serena Polettini - Guest relation department op 7 jun 2019
Dear Guest, First of all we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione. It is really a pleasure for us to see you enjoyed your stay with us and for this we do thank you wholeheartedly. We are completely in agreement with you: our location is fabulous - so close to all the main attractions of the city. We strive everyday for the highest standards in quality service, and your kind words repay us for those efforts. We look forward to welcoming you back to the Rosa Grand Milano – Starhotels Collezione. Best regards, Serena Polettini Guest relation department

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
ligt super, mooi, vriendelijk, sfeervol, kids mogen snoepjes pakken
2 nachten verbleven in maart 2019
Reactie van Denise Bastiancich - Guest relation department op 8 mrt 2019
Dear Guest, First of all we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione. We are very happy to have contributed to making your stay in Milan a memorable one. During your next stay with us at Rosa Grand, we invite you to take the opportunity to appreciate our Aperitivo “Il Milanese”, which takes place every Wednesday in our Grand Lounge Bar, from 6.30 pm onwards. We are looking forward to welcoming you back again in the heart of Milano. Best regards, Denise Bastiancich Guest relation department

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Tophotel in de mode driehoek, Duomo, La Scala, etc. en metro op 100 meter, Linate op 15 autominuten. Kortom alles binnen handbereik.
1 nacht verbleven in januari 2019
Reactie van Jessica - Guest Relation Department op 14 jan 2019
Dear Guest, Thank you for your very kind review following your recent stay at the Rosa Grand Milano - Starhotels Collezione. I am delighted to hear you had a fantastic experience and particularly appreciated both our unbeatable location and service quality. Thank you for recommending us to others and we look forward to welcoming you back very soon! Sincerely,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dicht bij de dom
Goede locatie om de stad in te gaan en genieten van al t moois in Milaan
1 nacht verbleven in augustus 2018
Reactie van Jessica op 23 aug 2018
Dear Guest, Thank you so much for taking time in sharing your experience at the Rosa Grand Milano - Starhotels Collezione on Expedia. It is such a pleasure for us to read your review. We couldn't agree more with you, our location is unbeatable, so close to all the main attractions of Milan, it results as a really convenient spot for our guests to explore the city and make shopping. We are looking forward to welcoming you back soon in the heart of Milan. With our best regards, Jessica - Guest Relation Department

8/10 – Goed

Dalia

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Our room was not ready at check in and the room initially provided was very minimal and loud. We were then moved to a quiet and very convenient room. Location was excellent.
1 nacht verbleven in april 2024

8/10 – Goed

Hattan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Its couple minutes walking from the duomo center, and its surrounded with everything you want to see in milan

10/10 – Uitstekend

Lyndsie

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We had an issue checking in at the property and it took a bit longer but overall location and amenities were impeccable. Would definitely recommend!
2 nachten verbleven in april 2024
Reactie van Angiela - Guest Relation Agent op 30 apr 2024
Dear Ms. Lyndie,First of all, we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione.It is a pleasure for me to read that even though you had an issue during check-in, which we are really sorry for, you enjoyed your stay with us and for this we do thank you wholeheartedly.We sincerely hope to welcome you back.

8/10 – Goed

Karen Loraine

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel in the heart of the city Easy walking to the Duomo, transport and the main galleria Great breakfast Lovely helpful staff Can’t fault it
3 nachten verbleven in april 2024
Reactie van Angiela - Guest Relation Agent op 30 apr 2024
Dear Ms. Karen Loraine,thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione.We couldn't agree more with you, our location is unbeatable, so close to all the main attractions of Milan, it results as a really convenient spot for our guests to explore the city and go shopping. The Team and the Management at Rosa Grand Milano work hard to deliver an exceptional guest experience to make guests feel at home when staying with us. We all hope that you will get the chance to visit us again the next time you are in Milano.

10/10 – Uitstekend

William

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a beautiful property, as centrally located as I could possibly imagine, with an excellent and kind staff. Marie Elyse was so kind at check-in to surprise us with an upgrade to a better room that had become available for the night. Amazing! You are 100 meters away from the Duomo and from the Galleria Vittoria Emanuele, as well as tons of other shopping and dining options. Really amazing hotel, would definitely recommend it and will stay here again if ever in Milan.
1 nacht verbleven in april 2024
Reactie van Angiela - Guest Relation Agent op 30 apr 2024
Dear Mr. William,First of all, we would like to thank you for taking the time to write lovely words regarding your recent stay at Rosa Grand Milano – Starhotels Collezione.Thank you for mentioning Maria Elisa, She is truly passionate about hospitality and creating special moments for our guests. Please know that I have already share your positive feedback with her, in recognition of her efforts.We are glad you enjoyed our unbeatable location, close to all the main attractions of Milan and convenient spot for our guests to explore the city and go shopping. We look forward to welcome you back!

8/10 – Goed

Carolina

Positief: Personeel en service
Este hotel é muito bem localizado, os quartos são ok mas pelo valor esperávamos mais como qualidade em toalhas e roupas de cama. O Principal do hotel é a localização
8 nachten verbleven in april 2024
Reactie van Angiela - Guest Relation Agent op 30 apr 2024
Dear Ms. Carolina,First of all, we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione.We couldn't agree more with you, our location is unbeatable, so close to all the main attractions of Milan, it results as a really convenient spot for our guests to explore the city and go shopping. Our guests usually enjoy our linens and towels, it saddens us to read their quality didn't meet your expectations. Rest assured that we have shared your comments to the relevant managers who appreciated your constructive feedback.We look forward to welcome you back!

10/10 – Uitstekend

Arianne

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent experience!!
4 nachten verbleven in april 2024
Reactie van Angiela - Guest Relation Agent op 30 apr 2024
Dear Ms. Arianne,First of all, we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione.It is really a pleasure for us to read that you had an excellent experience staying with us.We look forward to welcome you back!

10/10 – Uitstekend

LUIS

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I've just mentioned that it would be my birthday during my stay asking for a cupcake at breakfast and they sent a bottle of Prosecco with two flutes and an amazing card handwritten by the staff. This was an amazing surprise that made me feel so happy and made my day even more special. Thanks for all the Rosa Grand Staff, I'll never forget it.
3 nachten verbleven in april 2024
Reactie van Angiela - Guest Relation Agent op 30 apr 2024
Dear Mr. Luis,First of all, we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione.We are glad you decided to stay with us to celebrate such a special occasion! It's a pleasure for us to read that you enjoyed your stay with us and that we made your birthday more special.We look forward to welcome you back.

8/10 – Goed

Noriko

3 nachten verbleven in april 2024
Reactie van Caterina - Guest Relations Department op 22 apr 2024
Dear Noriko,Thank you for staying at the Rosa Grand and for taking the time to share your positive experience with us.We hope to welcome you back to the Rosa Grand in the near future.

10/10 – Uitstekend

karen

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location location
3 nachten verbleven in maart 2024
Reactie van Caterina - Guest Relations Department op 22 apr 2024
Dear Karen,Thank you for staying at the Rosa Grand and for spending the time to write this review. We are happy that you had a pleasant experience with us and that you enjoyed our central location.We look forward to welcome you back again soon.

10/10 – Uitstekend

Mariana, Miami Beach

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Highly recommend this hotel. Excellent Excellent Excellent. PRIME Location, Service wonderful, Accommodation very good! I had 2 rooms for a week. Would definitely stay again.
6 nachten verbleven in maart 2024
Reactie van Angiela - Guest Relation Agent op 12 apr 2024
Dear Ms. Mariana,thank you for taking time to write lovely words towards Rosa Grand Milano - Starhotels Collezione.We couldn't agree more with you, our location is PRIME, so close to all the main attractions of Milan.We work hard to deliver an exceptional guest experience, for that it is really a pleasure for us to read that you and your family enjoyed your one week stay with us.We look forward to welcome you back at Rosa Grand Milano - Starhotels Collezione.

6/10 – Redelijk

Li Ray

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was too hot in the room with always heater on even outside temperature was around 22 degree. It was not able to turn down nor off. Mosquitos flew in when open window to chill a little bit.
1 nacht verbleven in april 2024
Reactie van Caterina - Guest Relations Department op 22 apr 2024
Dear Li Ray,Thank you for taking the time to share your recent experience at Rosa Grand Milano.We are deeply sorry to acknowledge that the room assigned did not meet your expectations. We would like to inform you that we noted your preferences in order to always assign you the bedroom that more closely matches your own needs.We sincerely hope to have the chance to restore your faith in our hotel and have you as our guest again in the near future.

10/10 – Uitstekend

Sergio

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel Is phenomenal and in great location! Only negative is internet upload speed is very bad
2 nachten verbleven in april 2024
Reactie van Angiela - Guest Relation Agent op 13 apr 2024
Dear Mr. Sergio,thank you for taking time to write wonderful words towards Rosa Grand Milano - Starhotels Collezione.We are glad to hear that you had a phenomenal stay with us.Rest assured that we have passed on your feedback regarding the internet to the concerned department so that issues like these will not be faced anymore.Looking forward to welcome you back!

10/10 – Uitstekend

Caroline

Positief: Staat van de accommodatie en faciliteiten
Very nice hotel
1 nacht verbleven in april 2024
Reactie van Angiela - Guest Relation Agent op 9 apr 2024
Dear Ms. Caroline,thank you for taking time to leave us a review.It is a pleasure to read that you had a pleasant stay with us. We look forward on welcoming you back at Rosa Grand Milano - Starhotels Collezione.

10/10 – Uitstekend

Giannina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in april 2024
Reactie van Angiela - Guest Relation Agent op 9 apr 2024
Dear Ms. Giannina,thank you for giving us the perfect score!We are very happy to have contributed to making your stay in Milan a memorable one.We look forward on welcoming you back at Rosa Grand Milano - Starhotels Collezione.

10/10 – Uitstekend

Luis

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The front desk staff were extremely nice and efficient. Alessandro in particular went out of his way to help, especially when we had a medical emergency. Would give them 6 stars. Hotel location is great, 3 minute walk to the Duomo and the Galleria. Lots of additional shopping all around. Hotel restaurant Sfizio was excellent as well. Overall outstanding value for the price.
4 nachten verbleven in maart 2024
Reactie van Angiela - Guest Relation Agent op 9 apr 2024
Dear Mr. Luis,First of all, we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione.It's an honor for us to read that you would give us 6 stars! Thank you for mentioning our nice and efficient colleagues from the front desk, specially Alessandro. Please know that I have already share your positive feedback with them, in recognition of their efforts.We couldn't agree more with you, our location is unbeatable, so close to all the main attractions of Milan, it results as a really convenient spot for our guests to explore the city and go shopping. We also thank you for sharing your feedback regarding our “Sfizio” restaurant, which offers a wide selection of dishes for a full tasting journey, where our Chef’s cuisine meets the Italian traditions combining them with contemporary touches.

10/10 – Uitstekend

Alessia

3 nachten verbleven in maart 2024
Reactie van Angiela - Guest Relation Agent op 23 apr 2024
Dear Alessia,thank you for taking the time to leave us a good review! We are very happy to have contributed to making your stay in Milan a memorable one.We look forward to welcoming you back.Best regards,

10/10 – Uitstekend

Renato

5 nachten verbleven in maart 2024
Reactie van Caterina - Guest Relations Department op 22 apr 2024
Dear Renato,Thank you for staying at the Rosa Grand and for spending the time to give your feedback. We are happy that you had a pleasant experience with us and we hope to welcome you back soon.

8/10 – Goed

ALI

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Hotel was very nice, i arrived at 6am and was told its too early for check in. although upon upgrading the room for an extra 40 euros per night we were able to check in early. the location is magnificent. although you have to be careful as i was charged 250 euros for a room upgrade which is correct but then around 3.30am i was charged another 250 euros which the reception said they never took. after going back and forth with them and showed them proof then they apologized and refunded me immediately. sad there was no food available for room service after 10 or 11 other than a salad or fruits. but other than that the hotel was nice and clean and honestly i would visit it again.
5 nachten verbleven in maart 2024
Reactie van Caterina - Guest Relations Department op 2 apr 2024
Dear Ali,Thank you for staying at the Rosa Grand and for spending the time to write this review.We are glad to know that, despite the misunderstanding regarding a double pre-authorization taken by mistake during the cashier closure, you had a pleasant stay with us.We are happy to know that the issue was promptly solved during your stay by our staff.Our room service is available for 24 hours and from 11pm to 6 am the menus options are reduced, but we also provide some hot meal options and sandwiches.We thank you once more for your positive feedback, which will motivate us to improve day by day . We look forward to welcome you back soon at Rosa Grand Milano.

10/10 – Uitstekend

Gebran, New York

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is my 7 th time here. I will never stay anywhere else
4 nachten verbleven in maart 2024
Reactie van Caterina - Guest relation department op 29 mrt 2024
Dear GebranOn behalf of our entire team, we wanted to thank you for your continued support and loyalty. It is such an honor to know that, once again, you had a pleasant stay with us and we hope to maintain our high level of service in the future.We look forward to welcome you back again soon.

10/10 – Uitstekend

Swetang

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property is at excellent locations, everything is so near by. Loved everything.
3 nachten verbleven in maart 2024
Reactie van RDM op 17 mrt 2024
Dear Swetang, It is such a pleasure to read your comments and that you enjoyed our facilities and services. Your review was immediately shared with all of our team to thank them for their professionalism end dedication to our guests.We look forward to welcoming you back.

10/10 – Uitstekend

JOSEMARIA, Mexico DF

Reisde met familie
Great Milan hotel
5 nachten verbleven in februari 2024
Reactie van RDM op 9 mrt 2024
We would like to thank you for choosing the Rosa Grand Milano- Starhotels Collezione. It is a real pleasure to read that you appreciated our property and look forward to welcoming you back!

10/10 – Uitstekend

Ana

1 nacht verbleven in februari 2024
Reactie van Caterina - Guest relation department op 29 mrt 2024
Dear Ana,Thank you very much for letting us know your experience at Rosa Grand Milano - Starhotels Collezione was excellent!We hope to see you soon.

10/10 – Uitstekend

Mayu

2 nachten verbleven in februari 2024
Reactie van Caterina - Guest relation department op 29 mrt 2024
Dear Mayu,Thank you so much for your positive feedback and for choosing the Rosa Grand Milano - Starhotels Collezione.We hope to welcome you back soon.

2/10 – Ontzettend slecht

Joelle

Reception Desk very nice. Intention Totaly not productive !!! 2- the ‘De luxe Rooom - it’s the lower average Totaly ‘miss leading ‘ info for US tourist. This Hotel management need a super supervise. Today Clients are not only educate There are other better options. Beside Data on Google not traceable !!! Trip Advisor both location to make good review with other Hotels services.
5 nachten verbleven in februari 2024
Reactie van RDM op 24 feb 2024
Dear Joelle, We were very disappointed to read that you did not have a pleasant stay with us. We always try to offer a unique and personalized experience.I invite you to contact us directly to better understand the issues you encountered.

10/10 – Uitstekend

Francesca

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in januari 2024
Reactie van RDM op 18 feb 2024
Grazie mille Francesca per il suo feedback 5/5. spero di VederLa presto!

8/10 – Goed

Mayuko

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van rdm op 18 feb 2024
Thank you Mayuko for your feedback. I am pleased you had a plesant experinece and look forward to welcoming you back soon!

10/10 – Uitstekend

Moez

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best place
2 nachten verbleven in januari 2024
Reactie van RDM op 9 feb 2024
Dear Moez, Thank you for taking the time to share your experience and for the 5 star review. We are pleased that you enjoyed your experience with us and look forward to welcoming you back.

10/10 – Uitstekend

Tobias

Very nice rooms, good gym and location is brilliant
2 nachten verbleven in februari 2024
Reactie van RDM op 9 feb 2024
Dear Tobias, It is such a pleasure to read your comments and that you enjoyed our facilities and services. We could not agree more, our position is unrivaled. Close to all the main attractions in Milan. It is the perfect position for our guests to explore the city and enjoy some Shopping.

10/10 – Uitstekend

capri

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was amazing
2 nachten verbleven in januari 2024
Reactie van RDM op 4 feb 2024
Dear Capri, Thank you for staying at the Rosa Grand and for spending the time to write this review. We are happy that you had a pleasant experience with us. We work hard every day to offer a high quality service and hope to welcome you back.

10/10 – Uitstekend

Tuluhan, new york

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
All perfect
2 nachten verbleven in januari 2024
Reactie van RDM op 9 feb 2024
Dear Tuluhan, Thank you for staying at the Rosa Grand and for spending the time to write this review. We are happy that you had a pleasant experience with us. We work hard every day to offer a high quality service and hope to welcome you back

10/10 – Uitstekend

Martha

3 nachten verbleven in januari 2024
Reactie van RDM op 23 mrt 2024
Dear Martha, Thank you very much for your 5 star feedback. We look forward to welcoming you back next time you visit Milan! The Management.

10/10 – Uitstekend

Patricia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely hotel in the perfect location!
Rosa Grand Milano is a lovely, very clean and modern hotel in a great location. Everyone who works there is so nice and it is only one block from the Duomo, La Scala Theatre and the Galleria.
1 nacht verbleven in januari 2024
Reactie van RDM op 28 jan 2024
Dear Patricia, It is such a pleasure to read your comments and that you enjoyed our facilities and services. Your review was immediately shared with all of our team to thank them for their professionalism end dedication to our guests.

8/10 – Goed

Miyuki

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
バスタブの栓がうまく閉まらず、シャワーのみとなりました。説明もなく、日本人には分かりにくいですよね。
1 nacht verbleven in januari 2024
Reactie van RDM op 20 jan 2024
Dear Miyuki, Thank you for taking the time to share your feedback with us. I am sorry you encountered issues with the bath but hope it was promptly resolved if the front office was made aware. We hope to see you again next time you visit Milano!

6/10 – Redelijk

Bolivar, Callao

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
You can`t beat the location of the Rosa Grand Milano. Location is probably its strongest advantage. Lobby size and trendy decor is also a nice addition. But the rooms are overpriced given their rather small size and, in their majority, no outside view (I used 2 of their "Grand Deluxe" rooms. . I believe this is the consequence of the hotel structure itself: a collection of various buildings glued together through an interior maze of corridors... Not much can be done about that.
3 nachten verbleven in januari 2024
Reactie van RDM op 20 jan 2024
Dear Bolivar, Thank you for taking the time to share your feedback with us. I was pleaded that you appreciated the design of the hotel but sorry that your room was not quite to your satisfaction. Next time you visit, be sure to ask for a room facing the street. We look forward to seeing you again soon!

8/10 – Goed

Archie

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024
Reactie van RDM op 14 jan 2024
Dear Archie, Thank you for leaving your vote. I am pleaded that overall you had a satisfactory experience and look forward to welcoming you back!

8/10 – Goed

Marie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Modernes Hotel in toller Lage
Schönes, modernes Hotel in bester Lage. Freundliches Personal, gutes Frühstück. Leider heute etwas laut, da Bauarbeiten direkt über unserem Zimmer stattfanden. Wir kommen jedes Jahr.
3 nachten verbleven in januari 2024
Reactie van RDM op 13 jan 2024
We would like to thank you for choosing the Rosa Grand Milano- Starhotels Collezione. It is a real pleasure to read that you appreciated our property, staff and position. We could not agree more, our position is unrivaled. Close to all the main attractions in Milan. It is the perfect position for our guests to explore the city and enjoy some Shopping. I am sorry you were disturbed by some nearby works but can confirm that they have finished now. We hope to welcome you back next time you visit!

10/10 – Uitstekend

JONGCHEOL

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
직원들은 친절하고 서비스가 훌륭했습니다. 트리플룸을 예약했는데 방은 넓고 깨끗했으며, 마치 다른 공간처럼 침대 두 개를 분리해 프라이버시를 보호할 수 있었습니다. 밀라노대성당 바로 옆이라 이동하기에도 좋았습니다. 프런트에 보관해둔 짐을 찾는데 어려움이 있었지만 생수와 초콜릿을 서비스해 줄 만큼 배려가 세심했습니다.
1 nacht verbleven in december 2023
Reactie van rdm op 13 jan 2024
It is such a pleasure to read your comments and that you enjoyed our facilities and services. Your review was immediately shared with all of our team to thank them for their professionalism end dedication to our guests. I am sorry you had an issue with your bag but was pleased to read that it was quickly resolved

8/10 – Goed

Cristiano

1 nacht verbleven in januari 2024
Reactie van RDM op 13 jan 2024
Grazie Cristiano per il suo voto tutto sommato positivo. Speriamo di vederLa presto!

10/10 – Uitstekend

Willem

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Très bon séjour. Petit déjeuner très bien avec beaucoup de choix. Localisation idéale juste à côté de la cathédrale. Proximité du métro Duomo.
7 nachten verbleven in december 2023
Reactie van RDM op 13 jan 2024
Thank you for staying at the Rosa Grand and for spending the time to write this review. We are happy that you had a pleasant experience with us. We work hard every day to offer a high quality service and hope to welcome you back