Our stay was fine, rooms were comfortable and quiet. However the cheque in experience was enough to never go back. We arrived very early because of returning a faulty motorhome. A lady named Li was kind and very nice to take our baggage, tag it and store it till our room was ready. Because we would need to spend several hours killing time, I asked when would be the soonest that we could cheque in, she said that our room was already vacated and they would get it ready soon and we could check at noon. We returned at 12;35 and Li was busy, we were assisted by a younger male, i do not remember his name, but when he greeted me with a smile, and spoke in French, when I answered in English, he became quite rude, (I never saw another smile while I remained at his desk) He told me check ins are not promised till 3;00 but he would see what he could do. We sat in the lobby for 2 hours waiting. Finally my wife went up when she saw Li was not busy and she said yes your room is ready and quickly checked us in. Although Li was very helpful this experience left us wondering if we would ever go back.
