Hotels in de buurt van Musée Tomo (Tokio)

"We stayed 2 nights at Hotel Daiichi Tokyo and it was disappointing! Being part of Hankyu hotels group (which we had the opportunity to stay in Osaka with a very positive experience), we had good expectations. But it was disappointing even unacceptable for Japan standards where hygiene and cleanliness is spectacular usually. I've been many times in Japan and it is the first time such a situation happened. On first night, I found a dirty towel! Yes, a towel with several brown/reddish stains...absolutely disgusting! Furthermore, there was a sticky stain on the wall; very uncommon for an upscale hotel in Tokyo! Housekeeping should be definitely more attentive! As a reaction to this situation, reception staff was kind and apologetic and changed our room, they put us in exactly the same room category but a couple of floors up. Unfortunately we found a hair on the shower towel and a couple of black stains on the roll away bed (maybe washing issue? nevertheless, should not happen!). Hygiene and cleanliness is the most important and I get very picky on that, though reddish stains on towels should be a BIG NO for everyone! At this stage, we were very angry and I asked for a full change of sheets and towels and to put extra CARE. Second and last night, we noticed some improvement, but despite the reception apologized at check out again, this was a very negative experience and we will not come back."

"Gezinsonvriendelijk. Personeel spreekt amper of geen Engels. En niet kind vriendelijk. Bij aankomst bleek dat het zwembad niet toegankelijk is voor iedereen onder de 20 jaar (!) of met een tatoeage. De Panorama bar niet toegankelijk voor kinderen dus een kop koffie en van het uitzicht genieten kan niet met kinderen erbij. Als er geen zitplaats is zijn zelfs volwassenen niet echt welkom om een foto van het uitzicht te maken. "

"Ontbijt is Aziatisch"

"Was alles goed"

"Same as during our previous stays. Very nice neighboorhood and amazing view from the lobby and the rooms!"

"After a 24-hour journey, which included a 16-hour flight and transfers without sleep, we finally arrived at The Okura Hotel in Japan. Receptionist asked me to provide my credit card for the deposit. I explained that I would pay for the room in cash and use the credit card only for additional expenses. However, ignoring what I said, she tried to charge the full cost of the hotel to my credit card. I repeated that I wanted to pay in cash, and then she asked me to show them the cash. I did as they asked, but she said the payment had to be in yen. So I started exchanging my money for yen using the machine at the hotel. I had already exchanged about two-thirds of the room cost when the machine malfunctioned and failed to return my money. I informed them that the machine was not working and that only a small part of the payment was left. However, ignoring how exhausted we were, he said that the room would only be provided after full payment. He then gave us the address of an exchange office to convert the rest of the money. Exchanging the money took about several hour, and finally, after much stress and exhaustion, they gave us the room we had booked for eight nights. Whether what they did was right or wrong is for you to judge, but for us, it left nothing but a bad memory."

"Heerlijk ontbijt en fijne bedden. De kamers zijn klein maar zeer compleet"