Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 546 van 1002 beoordelingen" "
10 - Uitstekend
546
Gastenscore: 8 - Goed. 329 van 1002 beoordelingen" "
8 - Goed
329
Gastenscore: 6 - Redelijk. 80 van 1002 beoordelingen" "
6 - Redelijk
80
Gastenscore: 4 - Matig. 22 van 1002 beoordelingen" "
4 - Matig
22
Gastenscore: 2 - Ontzettend slecht. 25 van 1002 beoordelingen" "
2 - Ontzettend slecht
25
9,0/10
Netheid
9,0/10
Personeel en service
8,8/10
Voorzieningen
8,6/10
Staat van de accommodatie en faciliteiten
8,8/10
Milieuvriendelijkheid
Beoordelingen
10/10 – Uitstekend
J.
22 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is the first hotel ever where they ask you every day if you are happy with your room or if you have any complaints. My room was clean. The service you get from the staff is excellent. I will definitly come back. The location was perfect. Walkable to Java House and CJ's, supermarket. And it is easy to get an Uber to go to the shopping malls. Very nice and helpful staff, thank you Gillian, Anthony, Jacintah and everyone else who works at the hotel.
J.
3 nachten verbleven in maart 2024
Reactie van FOM op 25 mrt 2024
Dear J, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
8/10 – Goed
Menno
23 okt 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Prima onderkomen voor een goedkope prijs . Eerder inchecken wel erg duur 50usd voor 3 uurtjes eerder… wel met ontbijt
Menno
2 nachten verbleven in oktober 2023
Reactie van FOM op 26 okt 2023
Dear Menno, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
8/10 – Goed
M.M.
4 jul 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
M.M.
2 nachten verbleven in juni 2023
Reactie van F.O.M op 24 jul 2023
Dear M Thank you for sharing it with us. On behalf of team BWP Meridian Hotel Nairobi, we say thank you once more for choosing to stay with us on your recent visit to Nairobi and we are looking forward to host you again in the near future for better experience.. With Best Regards, Best Western Plus Meridian Hotel Management Team
10/10 – Uitstekend
Dirk Jan
31 jan 2022
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima hotel
Goed en schoon hotel. De staff is erg vriendelijk en efficient.
Dirk Jan
1 nacht verbleven in januari 2022
Reactie van F.O.M op 2 feb 2022
Dear Dirk,
Greetings from Best Western Plus Meridian Hotel Nairobi. We'd like to thank you for taking time out of your busy schedule to give us your feedback. We really appreciate it.
We were happy to host you and we hope to host you again soon.
With Best Regards,
Best Western Plus Meridian Hotel Management Team
8/10 – Goed
Michiel, Den Haag
26 aug 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Value for money, very kind people
Perfect option if you're bound to staying in CBD. Real value for money and very kind staff!
Michiel
6 nachten verbleven in augustus 2018
Reactie van FOM op 27 aug 2018
Dear Valued Guest! Greetings! Thank you for writing such a review over this forum, we are truly delighted that you have a wonderful stay with us! Thank you for your words of encouragement. My sincere efforts will go in with my team to work to provide a high level of comfort to our guests. We look forward to you visiting us very soon in the near future. Warm Regards Management Team Best Western Plus Meridian Hotel
10/10 – Uitstekend
Peter
29 apr 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
Always stay here when in Nairobi because of the very friendly staff, nice room, good location, excellent breakfast and just a very good value for your money.
Peter
3 nachten verbleven in april 2024
Reactie van FOM op 29 apr 2024
Dear Peter, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
10/10 – Uitstekend
George
27 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
George
1 nacht verbleven in april 2024
Reactie van FOM op 29 apr 2024
Dear George, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
10/10 – Uitstekend
Terry
26 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was the most perfect stay I have had in Nairobi. Trust me if you stay here you won’t have any complaints. The staff, the room, the pool, 5 stars.
Terry
1 nacht verbleven in april 2024
Reactie van FOM op 29 apr 2024
Dear Terry, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
8/10 – Goed
Paul
Reisde met een groep
22 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The people
Paul
2 nachten verbleven in april 2024
Reactie van FOM op 23 apr 2024
Dear Paul, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
8/10 – Goed
Carlos, Laredo
22 apr 2024
Positief: Voorzieningen
Bueno algo descuidado la gente muy amable muy buen desayuno
Carlos
2 nachten verbleven in februari 2024
Reactie van FOM op 26 apr 2024
Dear Carlos, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
10/10 – Uitstekend
Abong'o
Zakenreiziger
21 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The place is absolutely stunning, will be coming back
Abong'o
1 nacht verbleven in april 2024
Reactie van FOM op 23 apr 2024
Dear Abongo, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
10/10 – Uitstekend
Hiroki, Wako
21 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Dear Hiroki, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
10/10 – Uitstekend
Dawit
20 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The team was extremely friendly, especially Florence, Patrick. Everyone was so helping when needs arise. I stayed with my family. My older dad was welcomed and felt at home.Thank you everyone for everything!!!!!
Dawit
2 nachten verbleven in april 2024
Reactie van FOM op 23 apr 2024
Dear Dawit, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are thrilled that you enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. We will certainly not fail to convey your very kind compliments to all of them. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
8/10 – Goed
Patrick
Zakenreiziger
11 apr 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Lot of traffic nearby. Hotel is fine. Service and food is good.
Patrick
3 nachten verbleven in april 2024
Reactie van FOM op 15 apr 2024
Dear Patrick, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
10/10 – Uitstekend
Pierre, calgary
9 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Frendly staff
Pierre
3 nachten verbleven in april 2024
Reactie van FOM op 15 apr 2024
Dear Pierre, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
10/10 – Uitstekend
Dawit
6 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Dawit
8 nachten verbleven in maart 2024
Reactie van FOM op 8 apr 2024
Dear Dawit, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
10/10 – Uitstekend
Anna, Mississauga
Reisde met een groep
5 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was safe a
Clean and nice
Anna
2 nachten verbleven in maart 2024
Reactie van FOM op 8 apr 2024
Dear Anna, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
10/10 – Uitstekend
siroos
Reisde met familie
1 apr 2024
Positief: Voorzieningen
Kindness
siroos
1 nacht verbleven in maart 2024
Reactie van FOM op 3 apr 2024
Dear Siroos, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
10/10 – Uitstekend
Teresia
Reisde met familie
31 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly staff, very clean, good and variety of food, Security is really good and safety of guests is a priority.
Teresia
12 nachten verbleven in maart 2024
Reactie van FOM op 3 apr 2024
Dear Teresia, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
6/10 – Redelijk
Si Cheng, san francisco
Reisde met een groep
31 mrt 2024
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Good price and very friendly staffs.
It requires a taxi to get in and out. The neighborhood is not good for walking around.
The WiFi in room was bad.
Shower water is not enough and amenities are not good.
Si Cheng
3 nachten verbleven in maart 2024
Reactie van FOM op 3 apr 2024
Dear Si Cheng, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are thrilled that you enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. We will certainly not fail to convey your very kind compliments to all of them. In regard to wifi, shower water and amenities, We have noted the concerns raised and we have forwarded your comments to the relevant head of department for action.Please give us another chance to exceed your expectation in your next visit to Nairobi. Warm Regards, Management Team Best Western Plus Meridian Hotel, Nairobi.
8/10 – Goed
Tanja
31 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and great location
Tanja
1 nacht verbleven in maart 2024
Reactie van FOM op 3 apr 2024
Dear Tanja, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
8/10 – Goed
Brad
Reisde met partner
31 mrt 2024
Positief: Netheid, personeel en service
Staff were very friendly. There were two main issues. First, the wifi was only accessible if you went into the courtyard (not accessible from the room). Second, our power would cut out for about 5 seconds every 10 minutes. Very annoying. We had two different staff come to look at it and we even tried to change rooms but were denied. Still, staff were friendly and I’d be willing to try staying there again.
Brad
2 nachten verbleven in maart 2024
Reactie van FOM op 3 apr 2024
Dear Brad,First and foremost, we would like to thank you for the praising review you shared following your recent visit to Nairobi and we are delighted to read that we were able to match your expectations. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. We have noted the concerns raised in regards to wifi and power issue and we have forwarded your comments to the relevant head of department for action. Again, we thank you for this very kind review and we look forward to serving you again soon. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi
8/10 – Goed
siroos
29 mrt 2024
siroos
2 nachten verbleven in maart 2024
Reactie van FOM op 18 apr 2024
Dear Siroos, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
8/10 – Goed
siroos
Reisde met familie
26 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly
siroos
3 nachten verbleven in maart 2024
Reactie van FOM op 3 apr 2024
Dear Siroos, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
8/10 – Goed
Michael A.
24 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The entire staff was very friendly and welcoming to me!
I felt comfortable and safe at all times in my nice room and the food in the hotel restaurant was delicious!!!!!!!
I truly enjoyed my stay because the hotel amenities and location was great right downtown!
But is was the fantastic staff of good people that made my stay Excellent!!!!!!
I’ll be back next year with a whole group of my family next February for vacation from America!
Yes, I loved it that much and my family can’t wait to experience the same!!!!!!!
Thank you to the entire staff and keep on doing what you’re doing!
You’re Awesome!👌👌👌👌❤️
Michael A.
4 nachten verbleven in februari 2024
Reactie van FOM op 3 apr 2024
Dear Michael, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
10/10 – Uitstekend
Caitlin
Reisde met partner
5 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were wonderful, accommodating, and the security made my partner and I feel extra safe despite being city centre. The breakfast options were 10/10!
Caitlin
1 nacht verbleven in januari 2024
Reactie van FOM op 6 mrt 2024
Dear Caitlin, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
10/10 – Uitstekend
Daniel
Reisde met partner
4 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Warm staff. Convenient location in CBD
Daniel
1 nacht verbleven in februari 2024
Reactie van FOM op 5 mrt 2024
Dear Daniel, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
8/10 – Goed
Epiphane
Reisde met partner
1 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Staffs were very efficient
Epiphane
2 nachten verbleven in februari 2024
Reactie van FOM op 5 mrt 2024
Dear Epiphane, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
10/10 – Uitstekend
Alecia
1 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really great service from all staff, they make an effort to get to know you and meet your needs. Very friendly and helpful.
Alecia
1 nacht verbleven in februari 2024
Reactie van FOM op 5 mrt 2024
Dear Alecia, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
10/10 – Uitstekend
Kelly
29 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Always a great stay at Best Western. Excellent staff who cater for you 24-7.
Kelly
Reactie van FOM op 5 mrt 2024
Dear Kelly, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
8/10 – Goed
Paolo
29 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good clean hotel overall. People were nice. Food is ok
Paolo
1 nacht verbleven in februari 2024
Reactie van FOM op 5 mrt 2024
Dear Paolo, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
2/10 – Ontzettend slecht
Ibrahim
Zakenreiziger
25 feb 2024
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The worst experience ever.
Staff don't know anything about how to interact with customers, and what is the right rules.
Also they refused give me invoice for my stay, so anyone will have business visit, be careful that they will nit give you invoice.
Ibrahim
Reactie van FOM op 14 mrt 2024
Dear Ibrahim, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We have noted all the concerns you raised and we have forwarded to the head of departiment for cations. For the invoice, i have seen your booking was through third party expedia and it was paid for, and for such kind of bookings, you can only get the invoice from expedia which was explained to you. Please accept our sincere apologies for any inconvenience this might have caused. Please give us another chance to serve you. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi
8/10 – Goed
Josephus
Reisde met partner
23 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is good for the price. I enjoyed my stay.
Josephus
1 nacht verbleven in januari 2024
Reactie van FOM op 26 feb 2024
Dear Josephus, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
10/10 – Uitstekend
Hassen
19 feb 2024
Positief: Netheid, personeel en service en voorzieningen
Accueil du veilleur de nuit et du personnel
Hassen
6 nachten verbleven in februari 2024
Reactie van FOM op 22 feb 2024
Dear Hassen, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
8/10 – Goed
Wanjiku
15 feb 2024
Wanjiku
2 nachten verbleven in februari 2024
Reactie van FOM op 25 mrt 2024
Dear Wanjiku, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
10/10 – Uitstekend
Peter
13 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel with an very good breakfast
Peter
1 nacht verbleven in februari 2024
Reactie van FOM op 22 feb 2024
Dear Peter, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
10/10 – Uitstekend
Carlos, Laredo
11 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Une hotel excelente atención del personal en todos lados en el restaurante muy muy buenas personas
Muy satisfecho
Carlos
1 nacht verbleven in februari 2024
Reactie van FOM op 12 feb 2024
Querido Carlos: ¡Saludos desde el Best Western Plus Meridian Hotel Nairobi! Gracias por tomarse el tiempo para compartir sus comentarios. Sus comentarios son importantes y valiosos para nosotros. Esperamos darle la bienvenida con la misma excelencia y calidez. Saludos cordiales, Equipo directivo, Best Western Plus Meridian Hotel Nairobi.
2/10 – Ontzettend slecht
Umang
11 feb 2024
Light ia not stable in room
Umang
3 nachten verbleven in februari 2024
Reactie van FOM op 12 feb 2024
Dear Umang, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. Your feedback will be effectively used to take corrective measures concerning services. We have seen through your feedback that your stay was not up to to your expectation and it breaks our heart to hear that we did not meet your expectation, Please accept our since apologies for the inconvenience caused. We have gotten InTouch with you through email so that we can have some more details as to what could have gone wrong. Please give us another chance to exceed your expectation in your next visit to Nairobi. Warm Regards, Management Team Best Western Plus Meridian Hotel, Nairobi.
10/10 – Uitstekend
Hiwot Girma
11 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
👌
Hiwot Girma
2 nachten verbleven in februari 2024
Reactie van FOM op 12 feb 2024
Dear Hiwot, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
10/10 – Uitstekend
Carlos, Laredo
9 feb 2024
Carlos
2 nachten verbleven in februari 2024
Reactie van FOM op 25 mrt 2024
Dear Carlos, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
10/10 – Uitstekend
Daniel
Reisde met partner
7 feb 2024
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly helpful staff. Easy access to the city centre.
Daniel
2 nachten verbleven in februari 2024
Reactie van FOM op 12 feb 2024
Dear Daniel, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
10/10 – Uitstekend
Nicholas
6 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is conveniently located in town. Staff is very friendly and helpful... And great breakfast.
Nicholas
1 nacht verbleven in februari 2024
Reactie van FOM op 12 feb 2024
Dear Nicholas, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
4/10 – Matig
Marcin
6 feb 2024
Marcin
3 nachten verbleven in februari 2024
Reactie van FOM op 15 apr 2024
Dear Marcin, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. Your feedback will be used to take corrective actions concerning the services, We regret that we did not exceed your expectation as per your rating, could you share more details as to what happened to fom@meridianhotelkenya.com). Hope to hear from you soon and Please give us another chance to exceed your expectation in your next visit to Nairobi. Warm Regards, Management Team Best Western Plus Meridian Hotel, Nairobi.
10/10 – Uitstekend
John
6 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff (Mr. Patrick, Miss Gillian, Miss Florence & Mrs. Catherine) were extremely helpful, professional and polite in regards to fixing the wifi, helping me shift rooms, greetung me each morning at breakfast and advising me on different tours available in and around Nairobi.
John
5 nachten verbleven in januari 2024
Reactie van FOM op 12 feb 2024
Dear John, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
10/10 – Uitstekend
Daniel
5 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easily accessible. Friendly and helpful staff
Daniel
1 nacht verbleven in februari 2024
Reactie van FOM op 12 feb 2024
Dear Daniel, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
8/10 – Goed
Alex
4 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Satisfied
Alex
1 nacht verbleven in februari 2024
Reactie van FOM op 12 feb 2024
Dear Alex, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
10/10 – Uitstekend
Junaid
31 jan 2024
Junaid
2 nachten verbleven in januari 2024
Reactie van FOM op 2 feb 2024
Dear Junaid, Greetings from Best Western Plus Meridian Hotel Nairobi! Welcome back and Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi
6/10 – Redelijk
Hawa
31 jan 2024
Positief: Netheid, personeel en service
Hawa
3 nachten verbleven in januari 2024
Reactie van FOM op 8 apr 2024
Dear Hawa, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We regret that we didn't meet your expectation, please could you share more details as to what might have happened so that we can exceed your expectation in your next visit if you give us a chance to correct ourselves. looking forward to have you again. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.
10/10 – Uitstekend
John
30 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The wifi could use some minor improvement.
John
4 nachten verbleven in januari 2024
Reactie van FOM op 2 feb 2024
Dear John, Greetings from Best Western Plus Meridian Hotel Nairobi! and Thank you for taking time out to share your feedback. we regret to learn that some aspects did not meet your expectations We have noted with concern the issue raised in regards to Wi-fi and I assure you we shall have the issue addressed. Thank you again for this review and we look forward to your next visit. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi
10/10 – Uitstekend
Lina
29 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay as always. Staff are wonderful.
Lina
2 nachten verbleven in januari 2024
Reactie van FOM op 2 feb 2024
Dear Lina, Greetings from Best Western Plus Meridian Hotel Nairobi! Welcome back and Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi