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Beoordelingen van Embassy Suites by Hilton Nashville at Vanderbilt

3.5 out of 5
Embassy Suites by Hilton Nashville at Vanderbilt
1811 Broadway, Nashville, TN

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 643 van 1005 beoordelingen" "
Gastenscore: 8 - Goed. 247 van 1005 beoordelingen" "
Gastenscore: 6 - Redelijk. 71 van 1005 beoordelingen" "
Gastenscore: 4 - Matig. 25 van 1005 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 19 van 1005 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

9,0/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Cecil

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
GREAT BREAKFAST
3 nachten verbleven in mei 2024

6/10 – Redelijk

Carlos

Reisde met familie
Positief: Personeel en service, voorzieningen
Rooms are pretty dark. Need better lighting. Carpets are old too so doesn't help
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Yvonne

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Shuttle service to downtown, breakfast and dining options. Walkable to local bars and restaurants.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Marie, Spotsylvania

Positief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

10/10 – Uitstekend

Jennifer

Positief: Netheid, voorzieningen
The location was great. The breakfast that was complementary was great. They had friendly staff. We had a great time overall and would definitely stay there again.
2 nachten verbleven in april 2024

8/10 – Goed

Heather, springdale

Reisde met partner
Positief: Netheid, personeel en service
Good place to stay. Hotel shuffle only to downtown. Plenty of bar.restaurants scooters around. Breakfast was delicious. A little pricey but it was worth it. Parking garage was fine. I have a 4 runner and it fit fine.
2 nachten verbleven in april 2024
Reactie van Front Desk Staff op 28 apr 2024
Thank you for taking the time out to recognize our hotel. Our team is pleased to know that you enjoyed your stay with us. Our goal is to ensure that you always have a memorable experience and we see that not only did you enjoy our hotel and its amenities but you found it to be convenient. We look forward to your next visit and thank you for being our guest

10/10 – Uitstekend

Kelly

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved the hotel and the shuttle to Broadway Ave However, I took a walk around the area and it seemed a little sketchy. I would walk in numbers and not walk by yourself.
3 nachten verbleven in april 2024
Reactie van Front Desk Staff op 28 apr 2024
Thank you for your review. Your feedback is very important to us. It was our pleasure to have you as our guest and we are pleased knowing that you enjoyed so many of our amenities. We are addressing your observations to see how we can improve, thanks for sharing that. We look forward to your next visit.

10/10 – Uitstekend

Colby

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Front Desk Staff op 28 apr 2024
Thank you for taking the time out to recognize our hotel. Our team is pleased to know that you enjoyed your stay with us. Our goal is to ensure that you always have a memorable experience and we see that not only did you enjoy our hotel and its amenities but you found it to be convenient. We look forward to your next visit and thank you for being our guest

10/10 – Uitstekend

Shyla

Reisde met partner
Great location
3 nachten verbleven in april 2024
Reactie van Front Desk Staff op 28 apr 2024
Thank you for taking the time out to recognize our hotel. We pride ourselves on our housekeeping, customer service, and spacious rooms for all our guests staying with us! We look forward to seeing you again and thank you for being our guest.

10/10 – Uitstekend

Tammy

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The people were very helpful
2 nachten verbleven in april 2024
Reactie van Front Desk Staff op 28 apr 2024
Thank you so much for your detailed review of our hotel. We love hearing back from our guest and value your input. It is a primary way we can make adjustments to continue to improve our guest experience. We are pleased that you enjoyed your stay with us and look forward to your next visit. Thank you for being our guest.

10/10 – Uitstekend

Laura

Positief: Netheid, staat van de accommodatie en faciliteiten
Shuttle service is great
2 nachten verbleven in april 2024
Reactie van Front Desk Staff op 28 apr 2024
Thank you Valued Guest for sharing your honest feedback. We appreciate your mention of the amenities you enjoyed and we will take your comments under consideration as we continually work to improve our guest experience. We look forward to welcoming you again and thank you for being our guest.

10/10 – Uitstekend

Darryl

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024
Reactie van Front Desk Staff op 28 apr 2024
Thank you Valued Guest for sharing your honest feedback. We appreciate your mention of the amenities you enjoyed and we will take your comments under consideration as we continually work to improve our guest experience. We look forward to welcoming you again and thank you for being our guest.

10/10 – Uitstekend

Charles Ivan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A very nice hotel. The free breakfast was excellent. Definitely recommend.
3 nachten verbleven in april 2024
Reactie van Front Desk Staff op 28 apr 2024
Thank you Valued Guest for sharing your honest feedback. We appreciate your mention of the amenities you enjoyed and we will take your comments under consideration as we continually work to improve our guest experience. We look forward to welcoming you again and thank you for being our guest.

10/10 – Uitstekend

Edward, Lakeville

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great breakfast included, easy back and forth shuttle travel to music bars all day
3 nachten verbleven in februari 2024
Reactie van Front Desk Staff op 18 apr 2024
Thank you for taking the time out to post this review. It seems you had a delightful time. Your feedback will most definitely energize the staff. Thank you for being our guest and we look forward to seeing you again.

6/10 – Redelijk

deanna

Reisde met een groep
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Found a baby cockroach on my room. Other then that great hotel
3 nachten verbleven in april 2024
Reactie van Front Desk Staff op 18 apr 2024
We appreciate your feedback, Valued Guest. Our team worked diligently to resolve your issues, we do apologize that we were unable to come to a resolution that was satisfactory to you. It is disappointing that we were unable to provide you with our signature 5-Star Guest Experience. Thank you for being our guest.

10/10 – Uitstekend

Patricia

5 nachten verbleven in april 2024

10/10 – Uitstekend

Roger

4 nachten verbleven in april 2024
Reactie van Front Desk Staff op 18 apr 2024
We love that you had such a wonderful stay Valued Guest! Your review means a lot to us and we are pleased that you enjoyed our hospitality. Please come visit with us again. Thank you for being our guest.

10/10 – Uitstekend

Toni

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were friendly and helpful. The breakfasts were fantastic.
3 nachten verbleven in april 2024
Reactie van Front Desk Staff op 18 apr 2024
We love that you had such a wonderful stay Valued Guest! Your review means a lot to us and we are pleased that you enjoyed our hospitality. Please come visit with us again. Thank you for being our guest.

10/10 – Uitstekend

Rene

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Shuttle service was excellent
3 nachten verbleven in april 2024
Reactie van Front Desk Staff op 18 apr 2024
Thank you for taking the time out to recognize our hotel. Our team is pleased to know that you enjoyed your stay with us. Our goal is to ensure that you always have a memorable experience and we see that not only did you enjoy our hotel and its amenities but you found it to be convenient. We look forward to your next visit and thank you for being our guest.

8/10 – Goed

Ashley

2 nachten verbleven in april 2024

10/10 – Uitstekend

Sheila

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was blown away with the room! It was a better stay than I had anticipated! The staff were professional, which made the experience great!!
2 nachten verbleven in april 2024
Reactie van Front Desk Staff op 18 apr 2024
Thank you for taking the time out to recognize our hotel. Our team is pleased to know that you enjoyed your stay with us. Our goal is to ensure that you always have a memorable experience and we see that not only did you enjoy our hotel and its amenities but you found it to be convenient. We look forward to your next visit and thank you for being our guest.

10/10 – Uitstekend

Vanessa

Reisde met een groep, Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed our stay. Staff was super friendly as soon as we pulled into the drive. Shuttle to downtown establishments was super convenient. Complimentary drinks and snacks in the lobby for happy hour and yummy breakfast. Great stay!
2 nachten verbleven in april 2024
Reactie van Front Desk Staff op 18 apr 2024
Thank you for taking the time out to recognize our hotel. Our team is pleased to know that you enjoyed your stay with us. Our goal is to ensure that you always have a memorable experience and we see that not only did you enjoy our hotel and its amenities but you found it to be convenient. We look forward to your next visit and thank you for being our guest.

8/10 – Goed

May Aloha

Positief: Netheid, personeel en service en voorzieningen
Enjoyed our room very much. The staff was so nice. Just our shower water wouldnt drain as easily.
2 nachten verbleven in april 2024
Reactie van Front Desk Staff op 18 apr 2024
We appreciate your feedback, Valued Guest. Our team worked diligently to resolve your issues, we do apologize that we were unable to come to a resolution that was satisfactory to you. It is disappointing that we were unable to provide you with our signature 5-Star Guest Experience. Thank you for being our guest.

10/10 – Uitstekend

Mary

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The shuttles are great with very friendly drivers! The manager was always cleaning up around lobby. He seemed very friendly and conscientious!! Breakfast and happy hour are awesome! Great place😊
3 nachten verbleven in april 2024
Reactie van Front Desk Staff op 18 apr 2024
Thank you for your review. Your feedback is very important to us. It was our pleasure to have you as our guest and we are pleased knowing that you enjoyed so many of our amenities. We are addressing your observations to see how we can improve, thanks for sharing that. We look forward to your next visit.

8/10 – Goed

Maureen, Simpsonville

5 nachten verbleven in maart 2024
Reactie van Front Desk Staff op 28 apr 2024
Thank you for taking the time out to recognize our hotel. We pride ourselves on our housekeeping, customer service, and spacious rooms for all our guests staying with us! We look forward to seeing you again and thank you for being our guest.

10/10 – Uitstekend

Cameron

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hot breakfast with a omelette bar! Shuttle anywhere within 3 miles, quiet rooms, not busy like the honhytonk area, free happy hour with snack, some cool bars with music close by, restaurants close by as well.
5 nachten verbleven in maart 2024
Reactie van Front Desk Staff op 18 apr 2024
Thank you for your review. Your feedback is very important to us. It was our pleasure to have you as our guest and we are pleased knowing that you enjoyed so many of our amenities. We are addressing your observations to see how we can improve, thanks for sharing that. We look forward to your next visit.

10/10 – Uitstekend

Chloe

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is still in a great location, yet away from the loudness of downtown. It does offer a downtown shuttle, although I didn't use it this trip. Complimentary breakfast, plus drinks in the evening are very nice. The beds are super comfortable.
2 nachten verbleven in maart 2024
Reactie van Front Desk Staff op 18 apr 2024
Thank you for taking the time out to recognize our hotel. Our team is pleased to know that you enjoyed your stay with us. Our goal is to ensure that you always have a memorable experience and we see that not only did you enjoy our hotel and its amenities but you found it to be convenient. We look forward to your next visit and thank you for being our guest.

10/10 – Uitstekend

douglas, Bonney Lake

Reisde met familie
Friendly people. Shuttle driver Jonathan was awesome
4 nachten verbleven in maart 2024
Reactie van Front Desk Staff op 18 apr 2024
We love that you had such a wonderful stay Valued Guest! Your review means a lot to us and we are pleased that you enjoyed our hospitality. Please come visit with us again. Thank you for being our guest.

8/10 – Goed

Charles

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Toe Hotel was excellent. Well run, clean, spacious. The restaurant was woefully understaffed. It shouldn’t take over an hour to get a burger.
2 nachten verbleven in maart 2024
Reactie van Front Desk Staff op 18 apr 2024
We love that you had such a wonderful stay Valued Guest! Your review means a lot to us and we are pleased that you enjoyed our hospitality. Please come visit with us again. Thank you for being our guest.

10/10 – Uitstekend

Bradley

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Front Desk Staff op 18 apr 2024
We love that you had such a wonderful stay Valued Guest! Your review means a lot to us and we are pleased that you enjoyed our hospitality. Please come visit with us again. Thank you for being our guest.

10/10 – Uitstekend

Margaret

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly and helpful staff.
3 nachten verbleven in maart 2024
Reactie van Front Desk Staff op 30 mrt 2024
We would like to thank you so much for your positive feedback regarding your stay with us. We certainly strive to provide each of our guest with an excellent experience. We are delighted that our cleanliness, breakfast, and service met your expectations! We will be sure to share your kind comments with staff members. We look forward to seeing you again and thank you for being our guest.

10/10 – Uitstekend

Brittany

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property exceeded expectations. From the friendly staff, wonderful happy hour, and awesome shuttle drivers, this was the best hotel experience. The location was amazing as well.
2 nachten verbleven in maart 2024
Reactie van Front Desk Staff op 30 mrt 2024
We would like to thank you so much for your positive feedback regarding your stay with us. We certainly strive to provide each of our guest with an excellent experience. We are delighted that our cleanliness, breakfast, and service met your expectations! We will be sure to share your kind comments with staff members. We look forward to seeing you again and thank you for being our guest.

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Front Desk Staff op 30 mrt 2024
We would like to thank you so much for your positive feedback regarding your stay with us. We certainly strive to provide each of our guest with an excellent experience. We are delighted that our cleanliness, breakfast, and service met your expectations! We will be sure to share your kind comments with staff members. We look forward to seeing you again and thank you for being our guest.

10/10 – Uitstekend

Wyatt

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Front Desk Staff op 30 mrt 2024
We love that you had such a wonderful stay Valued Guest! Your review means a lot to us and we are pleased that you enjoyed our hospitality. Please come visit with us again. Thank you for being our guest.

10/10 – Uitstekend

Elena

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our stay was great! This property is about a 10 minute drive to downtown Broadway but a shuttle is provided. The shuttle was conviene and saved us lots of money on Ubers! The Ubers were not expensive though. This property is also walking distance to a Hattie B’s hot chicken and White Limozeen. Great safe property. Also complementary drinks are given at “happy hour.” Overall would recommend!
3 nachten verbleven in maart 2024
Reactie van Front Desk Staff op 30 mrt 2024
We would like to thank you so much for your positive feedback regarding your stay with us. We certainly strive to provide each of our guest with an excellent experience. We are delighted that our cleanliness, breakfast, and service met your expectations! We will be sure to share your kind comments with staff members. We look forward to seeing you again and thank you for being our guest.

10/10 – Uitstekend

Franchesca

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is in a great spot with really good service. The rooms are nice, and the breakfast is tasty. Having a happy hour is a nice extra that guests enjoy.
2 nachten verbleven in februari 2024
Reactie van Front Desk Staff op 30 mrt 2024
We would like to thank you so much for your positive feedback regarding your stay with us. We certainly strive to provide each of our guest with an excellent experience. We are delighted that our cleanliness, breakfast, and service met your expectations! We will be sure to share your kind comments with staff members. We look forward to seeing you again and thank you for being our guest.

8/10 – Goed

Thomas, Jacksonville

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Good, clean property
3 nachten verbleven in maart 2024
Reactie van Front Desk Staff op 17 mrt 2024
Thank you so much for your wonderful review! We are so happy to know that you enjoyed your stay and that our team made it pleasant. It gives us great joy to provide our guests with an exceptional experience. We would love to see you again and thank you for being our guest.

10/10 – Uitstekend

Chelsy

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff are so nice and friendly.
2 nachten verbleven in maart 2024
Reactie van Front Desk Staff op 17 mrt 2024
Thank you for taking the time out to recognize our hotel. Our team is pleased to know that you enjoyed your stay with us. Our goal is to ensure that you always have a memorable experience and we see that not only did you enjoy our hotel and its amenities but you found it to be convenient. We look forward to your next visit and thank you for being our guest.

8/10 – Goed

Alice

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Outdated
3 nachten verbleven in februari 2024
Reactie van Front Desk Staff op 10 mrt 2024
We love that you had such a wonderful stay Valued Guest! Your review means a lot to us and we are pleased that you enjoyed our hospitality. Please come visit with us again. Thank you for being our guest.

10/10 – Uitstekend

Kathleen J

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to everything. Room, breakfast, parking was all great! Staff was very accommodating and super nice!
3 nachten verbleven in maart 2024
Reactie van Front Desk Staff op 10 mrt 2024
We love that you had such a wonderful stay Valued Guest! Your review means a lot to us and we are pleased that you enjoyed our hospitality. Please come visit with us again. Thank you for being our guest.

8/10 – Goed

Thor

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Parking was inconvenient for full size trucks
3 nachten verbleven in februari 2024
Reactie van Front Desk Staff op 10 mrt 2024
We love that you had such a wonderful stay Valued Guest! Your review means a lot to us and we are pleased that you enjoyed our hospitality. Please come visit with us again. Thank you for being our guest.

10/10 – Uitstekend

Erik

4 nachten verbleven in februari 2024
Reactie van Front Desk Staff op 30 mrt 2024
We would like to thank you so much for your positive feedback regarding your stay with us. We certainly strive to provide each of our guest with an excellent experience. We are delighted that our cleanliness, breakfast, and service met your expectations! We will be sure to share your kind comments with staff members. We look forward to seeing you again and thank you for being our guest.

8/10 – Goed

Denia

Positief: Netheid, personeel en service
2 nachten verbleven in februari 2024
Reactie van Front Desk Staff op 10 mrt 2024
Thank you Valued Guest for sharing your honest feedback. We appreciate your mention of the amenities you enjoyed and we will take your comments under consideration as we continually work to improve our guest experience. We look forward to welcoming you again and thank you for being our guest.

10/10 – Uitstekend

Michael

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved staying here for 4 nights, it was very easy to get to the downtown area, and took the shuttle from the hotel to the downtown area it was very convenient and easy
4 nachten verbleven in februari 2024
Reactie van Front Desk Staff op 20 feb 2024
Thank you for completing a survey. Your opinion is very important to us. We are happy to hear that you enjoyed your stay and look forward to seeing you again on your next visit. Thanks for choosing Embassy Suites.

10/10 – Uitstekend

Frederick Johannes

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really nice
4 nachten verbleven in februari 2024
Reactie van Front Desk Staff op 20 feb 2024
Thank you for completing a survey. Your opinion is very important to us. We are happy to hear that you enjoyed your stay and look forward to seeing you again on your next visit. Thanks for choosing Embassy Suites.

10/10 – Uitstekend

Benjamin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Friendly staff. Fairly priced. Clean.
2 nachten verbleven in februari 2024
Reactie van Front Desk Staff op 19 feb 2024
Thank you for completing a survey. We do value your feedback and appreciate your loyalty to hilton. We are happy to hear that you enjoyed your stay with us and look forward to seeing you again in the near future.

10/10 – Uitstekend

Lourie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Front Desk Staff op 19 feb 2024
Thank you for completing a survey. We do value your feedback and appreciate your loyalty to hilton. We are happy to hear that you enjoyed your stay with us and look forward to seeing you again in the near future.

10/10 – Uitstekend

MaryJo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Property was clean and the staff was great. I used the valet services and always on time. Shuttle was great, easy to use.
3 nachten verbleven in februari 2024
Reactie van Front Desk Staff op 4 feb 2024
Thank you for completing a survey. We do value your feedback as it is very important to us. We look forward to seeing you again in the future. Thanks for choosing Embassy Suites.

10/10 – Uitstekend

Kara

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always great
3 nachten verbleven in januari 2024
Reactie van Front Desk Staff op 4 feb 2024
Thank you for completing a survey. We do value your feedback as it is very important to us. We look forward to seeing you again in the future. Thanks for choosing Embassy Suites.

10/10 – Uitstekend

LAURA

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Front Desk Staff op 4 feb 2024
Thank you for completing a survey. We do value your feedback as it is very important to us. We look forward to seeing you again in the future. Thanks for choosing Embassy Suites.