Exterieur

Beoordelingen van Hampton Inn & Suites Nashville/Goodlettsville

2.5 out of 5
Hampton Inn & Suites Nashville/Goodlettsville
860 Conference Dr, Goodlettsville, TN

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 219 van 331 beoordelingen" "
Gastenscore: 8 - Goed. 64 van 331 beoordelingen" "
Gastenscore: 6 - Redelijk. 25 van 331 beoordelingen" "
Gastenscore: 4 - Matig. 13 van 331 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 10 van 331 beoordelingen" "

9,0/10

Netheid

9,2/10

Personeel en service

8,6/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Crissy

Reisde met partner
Positief: Netheid, personeel en service
Like the area
4 nachten verbleven in april 2024

10/10 – Uitstekend

Melissa

Positief: Netheid, staat van de accommodatie en faciliteiten
Wonderful staff and clean room. The only complaint is rough toilet paper
1 nacht verbleven in april 2024

10/10 – Uitstekend

Tara

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lady at front desk was super nice and accommodating. We were there the night of 4/13 and she went out of her way make sure we had what we needed.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Nick

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Enjoyed out stay
1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

Lizzie B

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I didn’t stay at property due to no accessibility room and couldn’t get into room or bathroom due to bulky mobilewheelchair. Had to sleep in car b:c the hotel couldn’t accommodate me
2 nachten verbleven in maart 2024

8/10 – Goed

Laurie

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice spacious room and facilities. Breakfast was great. Right on highway and we were in end room so traffic noise was loud all night.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Amber

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had a great stay!
1 nacht verbleven in maart 2024

8/10 – Goed

Judian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel and staff were great
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Evan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Dan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient location right off the interstate... some noise from interstate traffic... friendly staff... breakfast was good 👍
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Dana, san francisco

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024

10/10 – Uitstekend

Theresa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean and quiet for our stay during a long drive.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Marie

Positief: Netheid, staat van de accommodatie en faciliteiten
Nice and accommodating
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Brandy

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Calvin

Reisde met partner
Positief: Voorzieningen

10/10 – Uitstekend

Cameron

Positief: Netheid

8/10 – Goed

Beverly

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The bed is really high and hard to get into. But once in the bed, it’s comfortable.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Danyelle

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It feels safe. Close to dining areas. Well maintained. Up to date decor. Parking area feels safe.
1 nacht verbleven in november 2023

8/10 – Goed

Alfred

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed our stay in this hotel, very cleaned and well serving.
2 nachten verbleven in november 2023
Reactie van MT op 15 nov 2023
Dear Alfred,Thank you for taking the time to provide us with valuable feedback regarding your stay.We strive to provide excellent service and accommodations that exceed your expectations.I am very happy to see that we were able to achieve that goal during your stay, and that your experience with us was a pleasant one.As service is the only product that we sell, creating rewarding experiences for our guests is why comments of this kind are a “must share” with the management personnel and the entire team.Again, thank you so much for your feedback, and we look forward to welcoming you back as a return guest in the near future.

6/10 – Redelijk

Jorge

1 nacht verbleven in november 2023
Reactie van MT op 15 nov 2023
Dear Jorge,Thank you for taking the time to provide us with valuable feedback regarding your stay.We strive to provide excellent service and accommodations that exceed your expectations.I am very happy to see that we were able to somewhat achieve that goal during your stay, and that your experience with us was kind of a pleasant one. I do apologize there were no sheets in the room for the sofa sleeper and that there were stains on the mattress. I have already addressed this with the Executive Houskeeper.Again, thank you so much for your feedback, and we look forward to welcoming you back as a return guest in the near future if you shall ever need to stay again.

10/10 – Uitstekend

Mary

1 nacht verbleven in november 2023

10/10 – Uitstekend

Jeremy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was great. Clean accommodating rooms. Great breakfast
Reactie van MT op 5 nov 2023
Dear Jeremy,Thank you for taking the time to provide us with valuable feedback regarding your stay.We strive to provide excellent service and accommodations that exceed your expectations.I am very happy to see that we were able to achieve that goal during your stay, and that your experience with us was a pleasant one.I will make sure to share your response with my team.As service is the only product that we sell, creating rewarding experiences for our guests is why comments of this kind are a “must share” with the management personnel and the entire team.Again, thank you so much for your feedback, and we look forward to welcoming you back as a return guest in the near future.

6/10 – Redelijk

James

Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen
We has 4 people. So we needed to utilize the pull out. However there were no sheets or pillows. We had to call downstairs. The mattress on the pull out is severely stained. The bathroom. There was a bunch of hairs on the walls. Breakfast- a nice selection. However everything was cold unless you toasted bread or made a waffle.
Reactie van MT op 18 okt 2023
Dear James,Thank you for taking the time to provide us with valuable feedback regarding your stay.We strive to provide excellent service and accommodations that exceed your expectations.I am very happy to see that we were able to achieve that goal during your stay, and that your experience with us was a pleasant one. I am so sorry to hear about the hairs left in your room we would have been happy to address this issue during your stay. Also the food.As service is the only product that we sell, creating rewarding experiences for our guests is why comments of this kind are a “must share” with the management personnel and the entire team.Again, thank you so much for your feedback, and we look forward to welcoming you back as a return guest in the near future.

8/10 – Goed

David

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
In this post-pandemic environment, I am fine with limited maid service. However, coffee, toiletries, etc. should cover days without service. Items are available at the front desk, but it's always easier to just be well-supplied.
2 nachten verbleven in oktober 2023
Reactie van MT op 18 okt 2023
Dear David,Thank you for taking the time to provide us with valuable feedback regarding your stay.We strive to provide excellent service and accommodations that exceed your expectations.I am very happy to see that we were able to achieve that goal during your stay, and that your experience with us was a pleasant one.As service is the only product that we sell, creating rewarding experiences for our guests is why comments of this kind are a “must share” with the management personnel and the entire team.Again, thank you so much for your feedback, and we look forward to welcoming you back as a return guest in the near future.

10/10 – Uitstekend

Charlotte

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place to stay!
3 nachten verbleven in september 2023
Reactie van MT op 18 okt 2023
Dear Charlotte,Thank you for taking the time to provide us with valuable feedback regarding your stay.We strive to provide excellent service and accommodations that exceed your expectations.I am very happy to see that we were able to achieve that goal during your stay, and that your experience with us was a pleasant one.As service is the only product that we sell, creating rewarding experiences for our guests is why comments of this kind are a “must share” with the management personnel and the entire team.Again, thank you so much for your feedback, and we look forward to welcoming you back as a return guest in the near future.

10/10 – Uitstekend

Jenny

1 nacht verbleven in oktober 2023
Reactie van MT op 5 nov 2023
Dear Jenny,Thank you for taking the time to provide us with valuable feedback regarding your stay.We strive to provide excellent service and accommodations that exceed your expectations.I am very happy to see that we were able to achieve that goal during your stay, and that your experience with us was a pleasant one.I will share with my staff your response.As service is the only product that we sell, creating rewarding experiences for our guests is why comments of this kind are a “must share” with the management personnel and the entire team.Again, thank you so much for your feedback, and we look forward to welcoming you back as a return guest in the near future.

10/10 – Uitstekend

Karen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were very happy with our stay. We had a suite which was more than accommodating and met our needs perfectly. Everyone was extremely friendly. The continental breakfast which was included was very good and the dining area was perfect. The location was perfect for accessing downtown Nashville. Highly recommend this hotel.
3 nachten verbleven in oktober 2023
Reactie van MT op 9 okt 2023
Dear Karen,Thank you for taking the time to provide us with valuable feedback regarding your stay.We strive to provide excellent service and accommodations that exceed your expectations.I am very happy to see that we were able to achieve that goal during your stay, and that your experience with us was a pleasant one.As service is the only product that we sell, creating rewarding experiences for our guests is why comments of this kind are a “must share” with the management personnel and the entire team.Again, thank you so much for your feedback, and we look forward to welcoming you back as a return guest in the near future.

10/10 – Uitstekend

Seila

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean and rooms were up to date
1 nacht verbleven in oktober 2023
Reactie van MT op 9 okt 2023
Dear Seila,Thank you for taking the time to provide us with valuable feedback regarding your stay.We strive to provide excellent service and accommodations that exceed your expectations.I am very happy to see that we were able to achieve that goal during your stay, and that your experience with us was a pleasant one.As service is the only product that we sell, creating rewarding experiences for our guests is why comments of this kind are a “must share” with the management personnel and the entire team.Again, thank you so much for your feedback, and we look forward to welcoming you back as a return guest in the near future.

8/10 – Goed

Kimberly

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Southern Comfort
Our stay was tidy and comfortable, which is of much importance. The beds were nice. All amenities were as described, everything we needed. We used the pool. Our only complaint would be the breakfast food was not the greatest. We would stay there again, We felt welcomed.
3 nachten verbleven in september 2023
Reactie van MT op 2 okt 2023
Kimberly,Thank you for taking the time to provide us with valuable feedback regarding your stay.We strive to provide excellent service and accommodations that exceed your expectations.I am very happy to see that we were able to achieve that goal during your stay, and that your experience with us was a pleasant one. I do apologize the breakfast wasn't so good. We provide what is required for Hilton Hampton Hotels.As service is the only product that we sell, creating rewarding experiences for our guests is why comments of this kind are a “must share” with the management personnel and the entire team.Again, thank you so much for your feedback, and we look forward to welcoming you back as a return guest in the near future.

10/10 – Uitstekend

Adam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
New hotel nice staff super clean
1 nacht verbleven in september 2023
Reactie van MT op 2 okt 2023
Dear Adam,Thank you for taking the time to provide us with valuable feedback regarding your stay.We strive to provide excellent service and accommodations that exceed your expectations.I am very happy to see that we were able to achieve that goal during your stay, and that your experience with us was a pleasant one.As service is the only product that we sell, creating rewarding experiences for our guests is why comments of this kind are a “must share” with the management personnel and the entire team.Again, thank you so much for your feedback, and we look forward to welcoming you back as a return guest in the near future.

10/10 – Uitstekend

robert

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy access north of downtown Nashville. Great shower. Only detriment was some road noise. Would definitely stay here again.
1 nacht verbleven in augustus 2023
Reactie van Hampton Inn & Suites Goodlettsville op 4 sep 2023
Thank you for being our guests. Have a safe summer of travel.

10/10 – Uitstekend

Donna

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The rooms are great! Clean and the bed is comfy. We will stay again when we come back through.
1 nacht verbleven in augustus 2023
Reactie van Hampton Inn & Suites Goodlettsville op 4 sep 2023
Thank you for the review. We appreciate your comments. Come back to see us soon in Goodlettsville, TN.

10/10 – Uitstekend

Oliver

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location close to exit, lots of food places around
1 nacht verbleven in augustus 2023
Reactie van Hampton Inn & Suites Goodlettsville op 4 sep 2023
Thank you, please come back soon to visit.

6/10 – Redelijk

Ann

Positief: Personeel en service
The traffic from the interstate was very loud. The breakfast was cold, stone cold no warmth what so ever. Didn’t consider it a good value.
1 nacht verbleven in juli 2023
Reactie van MT op 3 aug 2023
Thank you for taking the time to provide us with valuable feedback regarding your stay.We strive to provide excellent service and accommodations that exceed your expectations.I am sorry to hear that we were not able to achieve that goal during your stay.We do apologize for the inconveniences you experienced during your stay.As service is the only product that we sell, creating rewarding experiences for our guests is very important to management and our team.

10/10 – Uitstekend

William

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean, staff very friendly and helpful.
1 nacht verbleven in juli 2023
Reactie van MT op 3 aug 2023
Thank you for taking the time to provide us with valuable feedback regarding your stay.We strive to provide excellent service and accommodations that exceed your expectations.I am very happy to see that we were able to achieve that goal during your stay, and that your experience with us was a pleasant one.As service is the only product that we sell, creating rewarding experiences for our guests is why comments of this kind are a “must share” with the management personnel and the entire team.Again, thank you so much for your feedback, and we look forward to welcoming you back as a return guest in the near future.

8/10 – Goed

John

1 nacht verbleven in juli 2023
Reactie van Hampton Inn & Suites Goodlettsville op 4 sep 2023
Thank you for being our guests.

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023
Reactie van MT op 27 jul 2023
Hi Michael,Thank you for taking the time to leave us a review. It is important to us to get guests feedback and we appreciate it. We're so glad we were able to make your stay enjoyable with us. We strive to meet and exceed your expectations!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Visit!
Our stay was great! Just needed a room to stay in for a concert trip, and the hotel was great! A/C machine can be turned really cold, beds comfy, staff helpful, and breakfast surprisingly was really good.
1 nacht verbleven in juli 2023
Reactie van MT op 24 jul 2023
Hi,Thank you for taking the time to fill out the survey.We're so glad to hear you enjoyed your stay with us here at the Hampton! We strive to make all guests stay excellent! Hope to see you again.Thanks

10/10 – Uitstekend

Charles

Positief: Netheid, personeel en service
Conveniently located. Enjoyed the breakfast. Staff was very friendly.
2 nachten verbleven in juli 2023
Reactie van Mindy op 23 jul 2023
Thanks for staying with us! We're glad to hear you enjoyed your stay! We appreciate your feedback and hope to see you in the future.

10/10 – Uitstekend

Paula

2 nachten verbleven in juli 2023
Reactie van Hampton Inn & Suites Goodlettsville op 4 sep 2023
Thank you for the review.

10/10 – Uitstekend

William

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2023
Reactie van Mindy op 23 jul 2023
Thanks for staying with us! We're glad to hear you enjoyed your stay! We appreciate your feedback and hope to see you in the future.

10/10 – Uitstekend

Crystal

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Quiet, clean, easy check in and check out. Hall way a/c unit was not working but the the unit in the room was working great.
2 nachten verbleven in juni 2023
Reactie van Mindy op 23 jul 2023
Thanks for staying with us! We're glad to hear you enjoyed your stay! We appreciate your feedback and hope to see you in the future.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Highly recommend!
The hotel was very clean, the staff was very friendly, we would definitely stay again if in the area.
3 nachten verbleven in juni 2023
Reactie van Mindy op 23 jul 2023
Thanks for staying with us! We're glad to hear you enjoyed your stay! We appreciate your feedback and hope to see you in the future.

10/10 – Uitstekend

Anthony

1 nacht verbleven in juni 2023
Reactie van Mindy op 23 jul 2023
Thanks for staying with us! We're glad to hear you enjoyed your stay! We appreciate your feedback and hope to see you in the future.

10/10 – Uitstekend

Anthony

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2023
Reactie van KC op 21 jun 2023
Thank you for the valued review!

10/10 – Uitstekend

Kim

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The ladies working in the front were amazing.
1 nacht verbleven in juni 2023
Reactie van KC op 13 jun 2023
Wow! Thank you for your wonderful review! We loved having your as our guests and we hope to see you again soon!

10/10 – Uitstekend

Jon

1 nacht verbleven in juni 2023
Reactie van Mindy op 23 jul 2023
Thanks for you staying with us! We appreciate your feedback! Glad to hear you enjoyed your stay!

6/10 – Redelijk

N

Reisde met familie
Positief: Personeel en service
Room was musty. Side entrance wasn't functional. No extra blankets. Staff was friendly, but was overwhelmed by a full hotel.
Reactie van KC op 5 jun 2023
Thank you for taking the time to provide us with valuable feedback regarding your stay. We strive to provide excellent service and accommodations that exceed your expectations. I am sorry to hear that we were not able to achieve that goal during your stay. As service is the only product that we sell, creating rewarding experiences for our guests is very important to management and our team.

2/10 – Ontzettend slecht

Kritika

1 nacht verbleven in juni 2023
Reactie van MT op 4 jun 2023
Hi Kritika,We strive hard to make everyone's stay enjoyable and hate to hear when were not able to accomplish that for you. Did you speak to anyone here letting us know why your stay was terrible to give us chance to make it right for you? We would have done our best to accommodate your needs. We apologize to you for whatever the problem was. Thanks

10/10 – Uitstekend

Tiffany

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It seemed quiet and clean. I cannot say anything about amenities as we only slept.
1 nacht verbleven in mei 2023
Reactie van KC op 2 jun 2023
Thank you so much for your fantastic review! We appreciate all of your kind words, especially in regard to the rooms being clean! We will "BE SURE" to share your wonderful comments with our staff. Again, thank you so much for your feedback, and we look forward to welcoming you back as a return guest in the near future.