Is Sandos Caracol Nature Resort & Water Park All Inclusive voorzien van een zwembad?

Ja, deze accommodatie heeft 2 buitenzwembaden en een kinderzwembad.

Zijn huisdieren welkom bij Sandos Caracol Nature Resort & Water Park All Inclusive?

Nee, huisdieren zijn bij deze accommodatie niet toegestaan.

Hoe laat kan ik inchecken bij Sandos Caracol Nature Resort & Water Park All Inclusive?

Je kunt inchecken vanaf: 15.00 uur; je kunt inchecken tot: 23.30 uur. Op beperkte tijden kun je laat inchecken.

Tot hoe laat kan ik bij Sandos Caracol Nature Resort & Water Park All Inclusive uitchecken?

Je dient uiterlijk om 12.00 uur uit te checken. Laat uitchecken is mogelijk tegen een toeslag (afhankelijk van beschikbaarheid).

Biedt Sandos Caracol Nature Resort & Water Park All Inclusive een shuttleservice naar de luchthaven aan?

Ja, er is een shuttleservice van/naar de luchthaven beschikbaar.

Biedt Sandos Caracol Nature Resort & Water Park All Inclusive all-inclusive voordelen?

Ja, deze accommodatie is all-inclusive. Al het eten en drinken is inbegrepen. Je kunt bij deze accommodatie snorkelen, kajakken, zeilen en nog veel meer.

Waar ligt Sandos Caracol Nature Resort & Water Park All Inclusive?

Deze accommodatie in Corasol ligt aan het strand, naast een golfbaan en binnen 5 km afstand van Gran Coyote Golf en Quinta Avenida. Ook Quinta Alegría Shopping Mall en Central Square (winkelcentrum) liggen binnen 15 km afstand.

Recensies, deals en foto's van Sandos Caracol Nature Resort & Water Park All Inclusive, 2025 ― Expedia.nl

Q: Wat kost het om bij Sandos Caracol Nature Resort & Water Park All Inclusive te parkeren?

Deze accommodatie biedt parkeerplaatsen.

10/10 – Uitstekend

Jose

Reisde met partner

22 nov 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Great norhing else

6 nachten verbleven in oktober 2025

10/10 – Uitstekend

Evonne

Reisde met partner

22 nov 2025

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

Loved seeing all the animals that run free and the beach and adults pool were amazing

7 nachten verbleven in november 2025

10/10 – Uitstekend

Roger Lee

Reisde met partner

22 nov 2025

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

This was our second trip to Sandos Caracol. We love it so much that we bought a membership and plan to return many many times! I 100% recommend booking your vacation at this resort, especially if you love the outdoors!

6 nachten verbleven in november 2025

10/10 – Uitstekend

juan andres ramirez

Reisde met familie

21 nov 2025

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

Bueno

4 nachten verbleven in november 2025

6/10 – Redelijk

Jorge

20 nov 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Negatief: Personeel en service

The staff gave me such a hard time getting my proper bracelet for the resort and were of no help thankfully two Expedia employees who were working on site were able to help me and give me the proper bracelet but it wasted a whole day for me just being on the phone

4 nachten verbleven in november 2025

10/10 – Uitstekend

Rosalba Evangelina

Reisde met partner

20 nov 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Es un lugar completamente increible!! Muchas actividades dentro del hotel, un gran precio, lo tiene todo, toboganes para toda la familia, comida y restaurantes de especialidad incluidos en precio todo incluido. Un dia tuvimos un evento para degustar chocolate, fue un buffett de todo tipo de bebidas y postres con chocolate, fue un dia increible!! Todo el personal super amable, ni en los hoteles muy caros te tratan tan atentos como en éste hotel, estoy enamorada de éste lugar. Ojalá lo hubiera conocido antes , hay area de niños y adultos, y en playa tienen actividades como buceo y snorkel en arrecifes a un gran precio, una maravilla el lugar!! Por tener selva dentro del hotel, está lleno de vida, changuitos, especies de capibaras pequeños, un gran cenote para nadar, donde se hacen bodas, es lo más hermoso que he visto, mil gracias por todo lo hermoso que vivimos :)

7 nachten verbleven in november 2025

8/10 – Goed

Tala

Reisde met een groep, Reisde met partner

17 nov 2025

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

Rooms are big and clean. Its very large and you have to walk alot to get places but it's pretty cool being in the jungle.

4 nachten verbleven in november 2025

4/10 – Matig

Douglas Todd

17 nov 2025

Positief: Netheid

Negatief: Personeel en service, staat van de accommodatie en faciliteiten

I hate writing bad reviews but it seems necessary. Our room was a disaster. We paid extra for Select Penthouse with a jacuzzi on balcony. It didn't work and they didn't respond to our request to fix it One of the sinks in the bathroom didn't work. They did fix it on Day 3 The roof leaked and had ceiling in the floor and a puddle of water. Not fixed. There was mold in the front closet that was black. They offered to fix if we could live with strong chemical smell. My wife has asthma so not an option and no offer to relocate. Wifi didn't work in the room. Everything has to be done with their "app" but with no wifi it's kind of hard. Telephone had no buttons on it and wasn't working. They did fix this. Back to the app. You have to make reservations to the restaurants in the app but apparently "Royal Elite" get preference and we weren't even able to make reservations on 3 nights so had to eat buffett which was bland. Restaurants that we ate at were very good. Needed smaller pesos for tips. Went to front desk and asked them to give me smaller bills and was just told no. Check in was well over an hour. Very disappointed in the hotel and it could be one of the best in Mexico if they would just keep up with maintenance. Grounds are excellent. Jungle, cenote and animals are great I would never stay here again and advise others to reconsider unless you enjoy being treated poorly and not getting what is pictured for the room.

6 nachten verbleven in november 2025

8/10 – Goed

Katia

Reisde met partner

15 nov 2025

Positief: Netheid, staat van de accommodatie en faciliteiten

Los animales del entorno

4 nachten verbleven in november 2025

6/10 – Redelijk

Hina

Reisde met familie

14 nov 2025

Positief: Netheid, staat van de accommodatie en faciliteiten

The room was beautiful and near the pool. however, the common area and the sports bar were not in good condition...rainwater was everywhere. There were no enclosed areas if case of heat or rain. Lots of mosquitos but not enough repellent provided. Restaurants and bars were decent

2 nachten verbleven in september 2025

8/10 – Goed

Marleny

14 nov 2025

Positief: Netheid, staat van de accommodatie en faciliteiten

QUE LOS RESTAURANTES SEAN MÁS ACCESIBLES PARA TODOS

2 nachten verbleven in november 2025

4/10 – Matig

Ladislav

Reisde met familie en kleine kinderen

14 nov 2025

Positief: Netheid

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten

The main factor we booked this resort was the water park for our kids. To our surprise the small kids water park didn't operate at all due the painting and the water park for bigger kids operated only one day during our stay. When we brought this the guest services they told us every time that the water park will be fixed next day, which never happened and we found it so unprofessional and kind of rude. They nearly laughed to our face when we asked for some compensation. This whole experience set the mood in different way then we were hoping for. Besides that the food was good, rooms were spacious and clean and the staff were very friendly. Fixing the roofs would definitely help to avoid pouring rain on you and into your food while you dining

9 nachten verbleven in november 2025

2/10 – Ontzettend slecht

Cesar

14 nov 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Not enough staff. Checking in took two and a half hours. Thank goodness Alexis was there. I was really hungry not your fault but had a very early flight. He went over and beyond. Pre checked me in and took me to gram a bite to eat. Staff was amazing but the check in was my only problem. I might go with another company next time

4 nachten verbleven in november 2025

6/10 – Redelijk

Amanda Lynn

Reisde met familie en kleine kinderen

13 nov 2025

Positief: Voorzieningen

The staff is very friendly and nice, and the room was cleaned daily. I think the biggest takeaway from us was there is not a lot you can do if things aren't going well. The staff is polite and nice, but there was nothing they could do about a leaky ceiling, leaking sink, etc. They'll smile, apologize, and then not do a whole lot to change anything. Our rom did smell of sewage/leaky pipes the whole week, we just started airing it out during the day. The cleaner came daily and made the beds, swapped the towels, etc. The food was okay, the sit-down restaurants are nice, but the buffet is chaotic. Not the staff's fault at all, just a bit of a feeding frenzy vibe. The beach though has really improved since last year, they've built a wave break and have removed a lot of rocks.

7 nachten verbleven in november 2025

6/10 – Redelijk

Jennifer

Reisde met familie

12 nov 2025

Positief: Personeel en service

Negatief: Netheid

Difficult to make À la carte reservations resulting in long lines to buffets. Limited breakfast and lunch choices. El nido doesn’t serve cereal until 11:00 pm when the majority of people eating cereal are kids and that is too late for them to wait up for a snack.

7 nachten verbleven in november 2025

10/10 – Uitstekend

ERNESTO

Reisde met partner

12 nov 2025

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

This is a great place if you're not too picky. It does have some current renovation problems. Some buildings closed. Some building in need of a major overhaul. The restaurant La Laguna literally had rain inside, but I did not mind. Not raindrops. Rain. Kind of added to the charm for me. It seems like a great place for kids, but mine are full grown now. It has a water park & a kids club so parents can solo things. Many animals around, surrounded by jungle, cenotes, mini rivers, etc. Has some adults only sections. Drinks are easily available most place. Food selection is very nice. Its buffet quality, but I loved the variety. Somethings could be improved like better communication from staff. That was lacking a bit, but overall, nearly everyone I interacted was genuinely friendly. I went during rain season, so there were not as many tourists. I highly recommend & will most likely visit in the future again.

9 nachten verbleven in oktober 2025

2/10 – Ontzettend slecht

Frederico, Lavql

Reisde met familie en kleine kinderen

10 nov 2025

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

We booked this resort for the waterpark, and it was fully closed for the first 3 days, and then less than half the rides were opened for the rest of our stay. Staff were not the least bit apologetic, and very low on empathy. The resort was filled with families with children, and there was indication prior to booking that they were going to close the rides. They told us at first it was for safety reasons, and as it turns out, it was just to do a paint refresh. As for the room, AC wasn’t working properly, the sink was cracked, and overall wasn’t super clean. They cleaning crew would leave bags of dirty linens out all day and all night in front our our room, making our experience less than great. Finally, there were a few dining options, however the Mexican buffet was closed all week, which is unacceptable given that we came to Mexico.

7 nachten verbleven in november 2025

10/10 – Uitstekend

Fransisco Javier

Reisde met familie en kleine kinderen

9 nov 2025

Positief: Netheid, personeel en service en voorzieningen

Resort was pretty, staff was friendly. Only negative would be the quality of food. The food was bland. At all 3 sit down restaurants/ buffets. Monkeys are really cool my kids loved that. Shows were amazing. Drinks are ok. I would go again.

3 nachten verbleven in november 2025

6/10 – Redelijk

Stephanie

Reisde met familie en kleine kinderen

9 nov 2025

Staff was amazing. Check in took an hour waiting in line. Water park was closed due to painting and jade river was kinda gross to swim in. Food was good at most restaurants. Beach was nice. Loved seeing all the animals. Shows were good and loved the market on Fridays.

5 nachten verbleven in november 2025

6/10 – Redelijk

Naomi

Reisde met familie

6 nov 2025

Positief: Netheid

Rooms were nice, there was good and bad serving staff. There was no way to get change or cash on the resort. Both ATMs were out of service for over 10 days. There is a lot of walking to get anywhere and the maps are not very helpful. There was only 1 buffet open while here and the food was hot or miss and it got very busy.

9 nachten verbleven in oktober 2025

8/10 – Goed

Crystal

Reisde met familie

6 nov 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Rooms were clean, staff was amazing. Only wish there were seats in the designated smoking areas. Otherwise overall this was a great resort

7 nachten verbleven in oktober 2025

8/10 – Goed

Omar Erasmo

Reisde met familie

5 nov 2025

Positief: Netheid, personeel en service en voorzieningen

The staff was amazing and very friendly, and the food overall was good. However, the food at the buffet was often cold, and the AC in one of our rooms was leaking. I stayed for 4 nights, and it leaked the entire time. I let the staff know, but unfortunately, the issue was never fixed, so I had to place a trash can under it to collect the water.

4 nachten verbleven in november 2025

10/10 – Uitstekend

Marcela Maribel

Reisde met partner

5 nov 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

2 nachten verbleven in oktober 2025

8/10 – Goed

Gordon

Reisde met partner

5 nov 2025

Positief: Netheid, voorzieningen

Good ac food and service was hit and miss including la carte.

13 nachten verbleven in oktober 2025

6/10 – Redelijk

Danny William

2 nov 2025

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten

We booked an adult only supreme room but the adult only section was under renovation so they put us in another section. That should have been communicated to us. Booking speciality restaurant was a challenge because a lot of restaurants were closed. The main pool was in renovations and the adult only pool and beach had children present. We were attending a wedding and one of the guest was bit by a wild animal on reserve which was not pleasant but the resort did cover medical bill .

7 nachten verbleven in oktober 2025

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